The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with our condensed consolidated
financial statements and the related notes and our audited consolidated
financial statements. This discussion contains forward-looking statements which
involve risks and uncertainties. Our actual results could differ materially from
those anticipated in these forward-looking statements for many reasons including
the risks faced by us described in "Risk Factors" and elsewhere in this
Quarterly Report on Form 10-Q (this "Quarterly Report"). Unless the context
otherwise requires, references in this"Management's Discussion and Analysis of
Financial Condition and Results of Operations" section to "we," "us,""our," and
"the Company" are intended to mean the business and operations of Wheels Up and
its consolidated subsidiaries.
Overview of Our Business
Our mission is to disrupt private aviation by delivering innovative, accessible,
travel through cutting edge and simple-to-use proprietary technology and mobile
applications. We have become a recognized market leader and are redefining
private flying by leveraging our unique technology-enabled marketplace platform.
We connect flyers to private aircraft, and to one another, creating memorable
lifestyle experiences.
We have a diversified and evolving business model generating revenue through
flights, membership fees, management of aircraft, and other services. We operate
under one reportable segment, which is private aviation services.
Flight revenue includes both retail and wholesale charter. Wheels Up has one of
the largest and most diverse mix of available aircraft in the industry. We have
over 180 aircraft in our owned and leased fleet that includes Turboprops, Light,
Midsize, Super-Midsize and Large-Cabin jets, more than half of which are Wheels
Up branded aircraft. As of September 30, 2021, we also have a managed fleet
across all cabin classes of approximately 160 aircraft and an extensive network
of third-party operators available in our program fleet from whom we can access
over 1,200 additional safety vetted and verified partner aircraft.
Members pay a fixed quoted amount for flights plus certain incidental or
additional costs, if applicable. The quoted amount can be based on a contractual
capped hourly rate or dynamically priced based on a number of variables at time
of booking. Wholesale customers, such as charter flight brokers and third-party
operators, primarily pay a fixed rate for flights. Members are also able to
purchase Prepaid Blocks, which are dollar-denominated credits that can be
applied to future costs incurred by members, including annual dues, flight
services, and other incidental costs such as catering and ground transportation.
Prepaid Block sales allow us to have a certain amount of revenue visibility into
future flight and travel demand. Members who elect not to purchase a Prepaid
Block "pay as they fly" by paying for their flights at the time of booking or
after their flights.
Membership revenue is generated from initiation and annual renewal fees across
three different annual subscription tiers - Connect, Core and Business - each of
which is designed to provide the varying services required across a range of
existing and potential private flyers. Core membership is ideal for the more
frequent individual private flyer who wants guaranteed availability and pricing,
high-touch account management, capped rates and values ultimate convenience and
flexibility. The Business membership is best suited for companies of any size
that want a broader group of individuals in their organization to be able to
book and fly, while also requiring maximum flexibility to meet their business
needs. Our Business customers include companies that fully-outsource their
private travel solution to Wheels Up, including but not necessarily managing
their privately- owned aircraft, and those that use Wheels Up to serve or
supplement their in-house flight desks. We have offered Core and Business
memberships with guaranteed aircraft availability and fixed rate pricing since
our inception. During 2019, we launched Connect, our introductory membership
tier. The Connect membership offers variable rate pricing on a per trip basis
and is designed for the consumer with less frequent flight needs or who has more
flexibility in their schedule or does not seek capped rate pricing. All
membership options provide access through the Wheels Up App to on-demand charter
flights, dynamic pricing, a variety of Shared Flights, empty-leg Hot Flights,
Shuttles, and The Community, an online platform of members-only forums to
facilitate flight sharing, enabling members to reduce their cost of flying
private.
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We have recently added a non-membership offering to tap into a larger
addressable market and expand flyer participation in our marketplace. Non-member
customers now have access to a full-scale marketplace of private aircraft
through the Wheels Up mobile app, available on iOS and Android (the "Wheels Up
App") where they can view the real-time dynamic pricing for available aircraft
classes, making it possible to instantaneously search, book and fly. These
flyers are not required to purchase a membership but may pay additional
transaction fees not applicable to members and do not receive membership
benefits. In addition, non-member flyers do not have aircraft availability
guarantees as members do and flights are priced dynamically at rates that are
not capped.
In our aircraft management business, we manage aircraft for owners in exchange
for a recurring contractual fee. Under the terms of many of our management
agreements, in addition to owners utilizing their own aircraft, the managed
aircraft may be used by us to fulfill member and non-member flights on a revenue
sharing arrangement with the owner. Revenue associated with the management of
aircraft also includes the recovery of owner incurred expenses as well as
recharging of certain incurred aircraft operating costs.
In addition, we earn other revenue from fixed-base operator ("FBO") and
maintenance, repair and overhaul ("MRO") ground services, flight management
software subscriptions, sponsorship and partnership fees, and aircraft sales.
Recent Developments
Completion of the Business Combination
On July 13, 2021, we completed the Business Combination. We received
approximately $656.3 million in gross proceeds in connection with the
transaction.
Payoff of Credit Facilities and Promissory Notes
Shortly following the Closing Date, we repaid substantially all of the
outstanding principal of the credit facilities and promissory notes, together
with all accrued and unpaid interest in the amount of approximately $175.5
million.
Acquisitions
Mountain Aviation, LLC
On January 5, 2021, we acquired all the outstanding equity of Mountain Aviation.
Mountain Aviation adds to our Super-Midsize jet fleet and operations, provides
full-service in-house maintenance capabilities, expands our presence in the
Western U.S. and enhances our on-demand transcontinental charter flight
capabilities.
Business Impact of COVID-19
On March 11, 2020, the World Health Organization officially declared COVID-19 a
pandemic. The unprecedented and rapid spread of COVID-19 led to economic and
business uncertainties resulting from governmental restrictions on air travel,
cancellation of large public events, businesses suspending in-person meetings
and the closure of popular tourist destinations. The future effects of COVID-19
on our business, financial condition and results of operations are still
uncertain and will depend on a number of factors outside of our control.
For the foreseeable future, we plan to continue the Wheels Up Safe Passage™
program introduced in response to the outbreak of COVID-19. During the year
ended December 31, 2020, we incurred $1.2 million of costs for COVID-19 health
and safety response initiatives and have forecasted a similar level of expense
on a go-forward basis. We have not had and do not expect any material COVID-19
related contingencies, impairments, concessions, credit losses or other expenses
in future periods.
Moving forward, we believe the COVID-19 global pandemic has led to a shift in
consumer prioritization of wellness and safety, with private aviation viewed
increasingly by those in the addressable market as a health-conscious decision
rather than a discretionary luxury. We believe this will translate into an
increase in flight demand over time.
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Non-GAAP Financial Measures
In addition to our results of operations below, we report certain key financial
measures that are not required by, or presented in accordance with, GAAP.
These non-GAAP financial measures are an addition, and not a substitute for or
superior to, measures of financial performance prepared in accordance with GAAP
and should not be considered as an alternative to any performance measures
derived in accordance with GAAP. We believe that these non-GAAP financial
measures of financial results provide useful supplemental information to
investors, about Wheels Up. However, there are a number of limitations related
to the use of these non-GAAP financial measures and their nearest GAAP
equivalents, including that they exclude significant expenses that are required
by GAAP to be recorded in Wheels Up's financial measures. In addition, other
companies may calculate non-GAAP financial measures differently or may use other
measures to calculate their financial performance, and therefore, our non-GAAP
financial measures may not be directly comparable to similarly titled measures
of other companies.
Adjusted EBITDA
We calculate Adjusted EBITDA as net income (loss) adjusted for (i) interest
income (expense), (ii) income tax expense, (iii) depreciation and amortization,
(iv) equity-based compensation expense, (v) acquisition and integration related
expenses, (vi) public company readiness related expenses, (vii) change in fair
value of warrant liability, (viii) losses on the extinguishment of debt and (ix)
other items not indicative of our ongoing operating performance, including the
CARES Act grant and COVID-19 response initiatives for 2020. We include Adjusted
EBITDA as a supplemental measure for assessing operating performance and for the
following:
•Used in conjunction with bonus program target achievement determinations,
strategic internal planning, annual budgeting, allocating resources and making
operating decisions; and,
•Provides useful information for historical period-to-period comparisons of our
business, as it removes the effect of certain non-cash expenses and variable
amounts.
The following table reconciles Adjusted EBITDA to net income (loss), which is
the most directly comparable GAAP measure (in thousands):
                                         Three Months Ended September 30,   

Nine Months Ended September 30,


                                             2021                2020                 2021                2020
Net income (loss)                       $   (59,455)         $   20,548          $  (120,622)         $  (51,292)
Add back (deduct)
Interest expense                                782               5,614                9,503              18,127
Interest income                                  (7)                (36)                 (25)               (503)
Depreciation and amortization                13,639              14,722               40,952              44,189
Equity-based compensation expense            27,906               1,168               30,668               2,524
Public company readiness expense(1)           2,455                  40                3,298                 242
Acquisition and integration expense(2)          644                 376                5,017               7,694
CARES Act grant recognition                       -             (51,646)                   -             (64,923)
COVID-19 response initiatives(3)                  -                 323                    -                 773
Corporate headquarters relocation
expense(4)                                        -                 866                   31               2,058
Change in fair value of warrant
liability                                   (12,271)                  -              (12,271)                  -
Loss on extinguishment of debt                2,379                   -                2,379                   -
Adjusted EBITDA                         $   (23,928)         $   (8,025)         $   (41,070)         $  (41,111)


__________________

(1)Includes costs primarily associated with compliance, updated systems and consulting in advance of transitioning to a public company.


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(2)Consists mainly of system conversions, merging of operating certificates,
re-branding costs and fees paid to external advisors in connection with
strategic transactions.
(3)Includes expenses for the development of enhanced cleaning and operation
protocols for our Safe Passage™ program due to COVID-19.
(4)Represents expenditures related to the build out and move to our new
corporate headquarters in New York.
Adjusted Contribution and Adjusted Contribution Margin
We calculate Adjusted Contribution as gross profit (loss) excluding depreciation
and amortization, and adjusted further for (i) equity-based compensation
included in cost of revenue, (ii) acquisition and integration expense included
in cost of revenue and (iii) other items included in cost of revenue that are
not indicative of our ongoing operating performance, including COVID-19 response
initiatives for 2020. Adjusted Contribution Margin is calculated by dividing
Adjusted Contribution by total revenue. We include Adjusted Contribution and
Adjusted Contribution Margin as supplemental measures for assessing operating
performance and for the following:
•Used to understand our ability to achieve profitability over time through scale
and leveraging costs; and,
•Provides useful information for historical period-to-period comparisons of our
business and to identify trends.
The following table reconciles Adjusted Contribution to gross profit (loss),
which is the most directly comparable GAAP measure (in thousands, except
percentages):
                                          Three Months Ended September 30,               Nine Months Ended September 30,
                                              2021                   2020                   2021                   2020
Revenue                                $       301,978           $  194,781          $        849,215          $  485,208
Less: Cost of revenue                         (283,495)            (171,338)                 (773,191)           (446,632)
Less: Depreciation and amortization            (13,639)             (14,722)                  (40,952)            (44,189)
Gross profit (loss)                              4,844                8,721                    35,072              (5,613)
Gross margin                                       1.6   %              4.5  %                      4.1%              (1.2)%
Add back:
Depreciation and amortization                   13,639               14,722                    40,952              44,189
Equity-based compensation expense in
cost of revenue                                    679                  109                       779                 226
Acquisition and integration expense in
cost of revenue                                      -                    -                     1,011                   -
COVID-19 response initiatives in cost
of revenue                                           -                  117                         -                 395
Adjusted Contribution                  $        19,162           $   23,669          $         77,814          $      39,197
Adjusted Contribution Margin                       6.3   %             12.2  %                      9.2%                8.1%



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Key Operating Metrics
In addition to financial measures, we regularly review certain key operating
metrics to evaluate our business, determine the allocation of resources and make
decisions regarding business strategies. We believe that these metrics can be
useful for understanding the underlying trends in our business.
The following table summarizes our key operating metrics:
                              As of September 30,
                         2021                        2020        % Change
Active Members         11,375                        7,864           45  %

                       Three Months Ended September 30,
                         2021                        2020        % Change
Active Users           12,011                        9,280           29  %

Live Flight Legs       19,714                       12,951           52  %


Active Members
We define Active Members as the number of Connect, Core and Business membership
accounts that generated membership revenue in a given period and are active as
of the end of the reporting period. We use Active Members to assess the adoption
of our premium offerings which is a key factor in our penetration of the market
in which we operate and a key driver of membership and flight revenue.
Active Users
We define Active Users as Active Members and legacy Wheels Up Private Jets LLC
("WUPJ") jet card holders as of the reporting date plus unique non-member
consumers who completed a revenue generating flight at least once in a given
period and excluding wholesale flight activity. While a unique consumer can
complete multiple revenue generating flights on our platform in a given period,
that unique user is counted as only one Active User. We use Active Users to
assess the adoption of our platform and frequency of transactions, which are key
factors in our penetration of the market in which we operate and our growth in
revenue.
Live Flight Legs
We define Live Flight Legs as the number of completed one-way revenue generating
flight legs in a given period. The metric excludes empty repositioning legs and
owner legs related to aircraft under management. We believe Live Flight Legs are
a useful metric to measure the scale and usage of our platform, and our growth
in flight revenue.
Component of Results of Our Operations
The key components of our results of operations include:
Revenue
Revenue is derived from flight, membership, aircraft management, and other
services.
Flight revenue consists of retail, wholesale and special mission flights.
Members can either pay as they fly or prepay for flights when they purchase a
Prepaid Block.
Membership revenue is comprised of a one-time initiation fee paid at the
commencement of a membership and recurring annual dues. In the first year of
membership, a portion of the initiation fee is applied to annual dues. The
remainder of the initiation fee, less any flight credits, is deferred and
recognized on a straight-line basis over the estimated duration of the customer
relationship period, which is currently estimated to be three years. Members are
                                       37
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charged recurring annual dues to maintain their membership. Revenue related to
the annual dues are deferred and recognized on a straight-line basis over the
related contractual period. If a member qualifies to earn Delta miles in the
Delta SkyMiles Program as part of their membership, then a portion of the
membership fee is allocated at contract inception.
Aircraft management revenue consists of contractual monthly management fees
charged to aircraft owners, recovery of owner incurred expenses including
maintenance coordination, cabin crew and pilots, and recharging of certain
incurred aircraft operating costs such as maintenance, fuel, landing fees and
parking. We pass recovery and recharge amounts back to owners at either cost or
at a predetermined margin.
Other revenue primarily consists of (i) ground services derived from aircraft
customers that use our FBO and MRO facilities, and (ii) flight-related services.
In addition, other revenue includes subscription fees from third-party operators
for access to our Avianis flight software, fees we may receive from third-party
sponsorships and partnerships, and whole aircraft sales.
Costs and Expenses
Costs and expenses consist of the following components:
Cost of Revenue
Cost of revenue primarily consists of direct expenses incurred to provide flight
services and facilitate operations, including aircraft lease costs, fuel, crew
travel, maintenance and third-party flight costs. Cost of revenue also consists
of compensation expenses, including equity-based compensation and related
benefits for employees that directly facilitate flight operations. In addition,
cost of revenue includes aircraft owner expenses incurred such as maintenance
coordination, cabin crew and pilots, and certain aircraft operating costs such
as maintenance, fuel, landing fees and parking.
Other Operating Expenses
Technology and Development
Technology and development expense primarily consists of compensation expenses
for engineering, product development and design employees, including
equity-based compensation, expenses associated with ongoing improvements to, and
maintenance of, our platform offerings and other technology. Technology and
development expense also includes software expenses and technology consulting
fees.
Sales and Marketing
Sales and marketing expense primarily consists of compensation expenses in
support of sales and marketing such as commissions, salaries, equity-based
compensation and related benefits. Sales and marketing expense also includes
expenses associated with advertising, promotions of our services, member
experience, account management and brand-building.
General and Administrative
General and administrative expense primarily consists of compensation expenses,
including equity-based compensation and related benefits for our executive,
finance, human resources, legal and other personnel performing administrative
functions. General and administrative expense also includes corporate office
rent expense, third-party professional fees, acquisition and integration related
expenses, public company readiness expenses and any other cost or expense
incurred not deemed to be related to cost of revenue, sales and marketing
expense or technology and development expense.
Depreciation and Amortization
Depreciation and amortization expense primarily consists of depreciation of
capitalized aircraft. Depreciation and amortization expense also includes
amortization of capitalized software development costs and acquired finite-
                                       38
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lived intangible assets. We allocate overhead such as facility costs and
telecommunications charges, based on department headcount, as we believe this to
be the most accurate measure. As a result, a portion of general overhead
expenses are reflected in each operating expense category.
CARES Act Grant
Consists of government assistance received from the Treasury under the Payroll
Support Program as directed by the CARES Act.
Change in Fair Value of Warrant Liability
Change in fair value of warrant liability consists of unrealized gain (loss) on
Warrants assumed as part of the Business Combination, including Private Warrants
and Public Warrants.
Loss on Extinguishment of Debt
Loss on extinguishment of debt consists of the write off of unamortized debt
discounts and deferred financing costs associated with the early repayment of
our outstanding credit facilities and promissory notes.
Interest Income
Interest income primarily consists of interest earned on cash equivalents from
deposits in money market funds and investments in commercial paper.
Interest Expense
Interest expense primarily consists of the interest paid or payable and the
amortization of debt discounts and deferred financing costs on our credit
facilities and promissory notes.
Income Tax Expense
Income taxes are recorded using the asset and liability method. Under this
method, deferred tax assets and liabilities are recorded based on the estimated
future tax effects of differences between the financial reporting and tax bases
of existing assets and liabilities. These differences are measured using the
enacted tax rates that are expected to be in effect when these differences are
anticipated to reverse. Deferred tax assets are reduced by a valuation allowance
to the extent management believes it is not more likely than not to be realized.
                                       39
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Results of Our Operations for the Three Months Ended September 30, 2021 Compared
to the Three Months Ended September 30, 2020
The following table sets forth our results of operations for the three months
ended September 30, 2021 and 2020 (in thousands, except percentages):
                                         Three Months Ended September 30,                     Change in
                                             2021                2020                  $                    %
Revenue                                 $   301,978          $  194,781          $  107,197                    55  %

Costs and expenses:
Cost of revenue                             283,495             171,338             112,157                    65  %
Technology and development                    8,769               6,044               2,725                    45  %
Sales and marketing                          22,157              13,655               8,502                    62  %
General and administrative                   42,490              14,542              27,948                   192  %
Depreciation and amortization                13,639              14,722              (1,083)                   (7) %
CARES Act grant                                   -             (51,646)             51,646                   100  %
Total cost and expenses                     370,550             168,655             201,895                   120  %

Income (loss) from operations               (68,572)             26,126             (94,698)                 (362) %

Other income (expense):
Change in fair value of warrant
liability                                    12,271                   -              12,271                   100  %
Loss on extinguishment of debt               (2,379)                  -              (2,379)                  100  %
Interest income                                   7                  36                 (29)                  (81) %
Interest expense                               (782)             (5,614)              4,832                   (86) %
Total other income (expense)                  9,117              (5,578)             14,695                   263  %

Income (loss) before income taxes           (59,455)             20,548             (80,003)                 (389) %

Income tax expense                                -                   -                   -                   100  %

Net income (loss)                           (59,455)             20,548             (80,003)                 (389) %
Less: net income (loss) attributable to
non-controlling interests                      (970)              1,639              (2,609)                 (159) %
Net income (loss) attributable to
Wheels Up Experience Inc.               $   (58,485)         $   18,909          $  (77,394)                 (409) %


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Revenue

Revenue increased by $107.2 million, or 55%, for the three months ended September 30, 2021 compared to the three months ended September 30, 2020. The increase in revenue was primarily attributable to the following changes in flight revenue, membership revenue, aircraft management revenue and other revenue (in thousands, except percentages):


                               Three Months Ended September 30,                  Change in
                                     2021                      2020             $            %
Flight                 $         218,360                    $ 140,280      $  78,080        56  %
Membership                        17,982                       13,345          4,637        35  %
Aircraft management               58,005                       38,402         19,603        51  %
Other                              7,631                        2,754          4,877       177  %
Total                  $         301,978                    $ 194,781      $ 107,197        55  %


Flight revenue growth was primarily driven by a 52% increase in Live Flight
Legs, which resulted in $73.3 million of growth, and a 2% increase in revenue
per Live Flight Leg, which drove $4.8 million of year over year improvement. The
increase in Live Flight Legs was primarily attributable to an increase in the
number of Active Members, as well as an increase in flying by Active Members,
the impact of COVID-19 on 2020 results and the acquisition of Mountain Aviation.
Growth in membership revenue was driven entirely by a 45% increase in Active
Members but was impacted by an increased mix of members at promotional rates.
The increase in aircraft management revenue was primarily attributable to an
increase in our recovery of owner and rechargeable costs related to operating
aircraft under management, both of which stem from increased flight activity.
The increase in other revenue was primarily attributable to an increase in whole
aircraft sales where we acted as the broker, as well as ground and catering
services, both of which increased due to an increase in Live Flight Legs.
Cost of Revenue
Cost of revenue increased by $112.2 million, or 65%, for the three months ended
September 30, 2021 compared to the three months ended September 30, 2020. The
increase in cost of revenue is primarily attributable to an increase in Live
Flight Legs and the increase in aircraft management revenue.
Adjusted Contribution Margin decreased 590 basis points for the three months
ended September 30, 2021 compared to the three months ended September 30, 2020,
which was primarily attributable to cost pressures and supply constraints
impacting the industry. Additionally, pilot availability and maintenance
challenges also contributed to the decline in Adjusted Contribution Margin. See
"Non-GAAP Financial Measures" above for a definition of Adjusted Contribution
Margin, information regarding our use of Adjusted Contribution Margin and a
reconciliation of gross margin to Adjusted Contribution Margin.
Other Operating Expenses
Technology and Development
Technology and development expenses increased by $2.7 million, or 45%, for the
three months ended September 30, 2021 compared to the three months ended
September 30, 2020. The increase in technology and development expenses was
primarily attributable to an increase of $2.0 million in employee compensation
costs, which was partially offset by an increase in capitalized costs related to
the development of internal use software of $0.4 million. Third-party consultant
fees also increased $1.5 million, which was offset by a $1.4 million increase in
capitalized costs related to internal use software. Additionally, equipment and
enterprise software expense increased by $0.6 million and $0.4 million,
respectively.
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Sales and Marketing
Sales and marketing expenses increased by $8.5 million, or 62%, for the three
months ended September 30, 2021 compared to the three months ended September 30,
2020. The increase in sales and marketing was primarily attributable to
increases in headcount and related compensation and allocable costs of $4.0
million. In addition, sales commissions increased $1.3 million from growth in
memberships and flight revenue. For the three months ended September 30, 2020,
we took certain cost saving measures to reduce headcount and related
compensation costs, consistent with applicable CARES Act limitations, which
returned to normal levels for the three months ended September 30, 2021.
Additionally, expenses related to in-person Wheels Down events and member
benefits increased $0.8 million as we resumed holding events for our members
after COVID-19 restrictions were lifted. Lastly, advertising expense increased
$2.4 million as we had reduced advertising spending during the three months
ended September 30, 2020 as part of cost cutting measures to offset the impact
of COVID-19.
General and Administrative
General and administrative expenses increased by $27.9 million, or 192%, for the
three months ended September 30, 2021 compared to the three months ended
September 30, 2020. The increase in general and administrative expenses was
primarily attributable to a $23.5 million increase in equity-based compensation
due to accelerated vesting of all awards and restricted stock that vested in
connection with the Business Combination. For the three months ended September
30, 2020, we took certain cost saving measures to reduce headcount and related
compensation costs, consistent with applicable CARES Act limitations, which
returned to normal levels for the three months ended September 30, 2021. In
addition, for the three months ended September 30, 2021, public company
readiness related costs increased $2.5 million, and we incurred $0.3 million of
public company related costs. Professional service related fees, travel and
entertainment expenses, office expenses and other costs increased by
approximately $1.6 million.
Depreciation and Amortization
Depreciation and amortization expenses decreased by $1.1 million, or 7%, for the
three months ended September 30, 2021 compared to the three months ended
September 30, 2020. The decrease in depreciation and amortization expense was
primarily attributable to a $2.2 million decrease in depreciation expense for
our owned aircraft. The decrease was partially offset by increases in
amortization of software development costs and intangible assets of $0.6 million
and $0.5 million, respectively.
CARES Act Grant
During the three months ended September 30, 2020, as a result of the negative
impact of COVID-19, we utilized grant proceeds from the Treasury of $51.6
million to offset payroll expenses.
Interest Expense
Interest expense decreased by $4.8 million, or 86%, for the three months ended
September 30, 2021 compared to the three months ended September 30, 2020. The
decrease in interest expense was primarily attributable to our repayment of
substantially all of the outstanding principal of our long-term debt on July 21,
2021.

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Results of Our Operations for the Nine Months Ended September 30, 2021 Compared
to the Nine Months Ended September 30, 2020
The following table sets forth our results of operations for the nine months
ended September 30, 2021 and 2020 (in thousands, except percentages):
                                         Nine Months Ended September 30,                      Change in
                                             2021                2020                  $                    %
Revenue                                 $   849,215          $  485,208          $  364,007                    75  %

Costs and expenses:
Cost of revenue                             773,191             446,632             326,559                    73  %
Technology and development                   23,818              15,345               8,473                    55  %
Sales and marketing                          55,846              38,893              16,953                    44  %
General and administrative                   76,444              38,740              37,704                    97  %
Depreciation and amortization                40,952              44,189              (3,237)                   (7) %
CARES Act grant                                   -             (64,923)             64,923                   100  %
Total cost and expenses                     970,251             518,876             451,375                    87  %

Loss from operations                       (121,036)            (33,668)            (87,368)                 (259) %

Other income (expense):
Change in fair value of warrant
liability                                    12,271                   -              12,271                   100  %
Loss on extinguishment of debt               (2,379)                  -              (2,379)                  100  %
Interest income                                  25                 503                (478)                  (95) %
Interest expense                             (9,503)            (18,127)              8,624                   (48) %
Total other income (expense)                    414             (17,624)             18,038                   102  %

Loss before income taxes                   (120,622)            (51,292)            (69,330)                 (135) %

Income tax expense                                -                   -                   -                   100  %

Net loss                                   (120,622)            (51,292)            (69,330)                 (135) %
Less: net loss attributable to
non-controlling interests                    (6,572)             (3,944)             (2,628)                  (67) %
Net loss attributable to Wheels Up
Experience Inc.                         $  (114,050)         $  (47,348)         $  (66,702)                 (141) %


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Revenue


Revenue increased by $364.0 million, or 75%, for the nine months ended September
30, 2021 compared to the nine months ended September 30, 2020. The increase in
revenue was primarily attributable to the following changes in flight revenue,
membership revenue, aircraft management revenue and other revenue (in thousands,
except percentages):
                              Nine Months Ended September 30,                  Change in
                                    2021                     2020             $           %
Flight                 $        621,494                   $ 343,571      $ 277,923         81%
Membership                       49,144                      39,787          9,357         24%
Aircraft management             158,840                      93,416         65,424         70%
Other                            19,737                       8,434         11,303        134%
Total                  $        849,215                   $ 485,208      $ 364,007         75%


Flight revenue growth was primarily driven by a 66% increase in Live Flight
Legs, which resulted in $225.7 million of growth, and a 9% increase in revenue
per Live Flight Leg, which drove $52.2 million of year over year improvement.
The increase in Live Flight Legs was primarily attributable to an increase in
flying by Active Members, the impact of COVID-19 on 2020 results and the
acquisition of Mountain Aviation.
Growth in membership revenue was driven entirely by a 45% increase in Active
Members but was impacted by an increased mix of members at promotional rates.
The increase in aircraft management revenue was primarily attributable to our
acquisitions of WUPJ on January 17, 2020 and Gama on March 2, 2020. As such, the
results of WUPJ and Gama were only included for a portion of the nine months
ended September 30, 2020.
The increase in other revenue was primarily attributable to an increase in whole
aircraft sales where we acted as the broker, as well as ground and catering
services, both of which increased due to an increase in Live Flight Legs.
Cost of Revenue
Cost of revenue increased by $326.6 million, or 73%, for the nine months ended
September 30, 2021 compared to the nine months ended September 30, 2020. The
increase in cost of revenue is primarily attributable to an increase in Live
Flight Legs and the increase in aircraft management revenue.
Adjusted Contribution Margin increased 110 basis points for the nine months
ended September 30, 2021 compared to the nine months ended September 30, 2020,
largely due to improvement in first party, controlled fleet fulfillment. The
increase in Adjusted Contribution margin was partially offset by the integration
of the Travel Management Company, LLC and WUPJ operating certificates, which
resulted in a $3.0 million reduction in Contribution due to lower aircraft
availability. Additionally, cost pressures and supply constraints, along with
pilot availability and maintenance challenges, negatively impacted Adjusted
Contribution Margin. See "Non-GAAP Financial Measures" above for a definition of
Adjusted Contribution Margin, information regarding our use of Contribution
Margin and a reconciliation of gross margin to Contribution Margin.
Other Operating Expenses
Technology and Development
Technology and development expenses increased by $8.5 million, or 55%, for the
nine months ended September 30, 2021 compared to the nine months ended September
30, 2020. The increase in technology and development expenses was primarily
attributable to an increase of $6.1 million in employee compensation costs,
which was partially offset by an increase in capitalized costs related to the
development of internal use software of $0.9 million. Third-party consultant
fees also increased $3.7 million, which was offset by a $3.5 million increase in
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capitalized costs related to internal use software. Additionally, equipment and
enterprise software expense increased by $1.6 million and $1.5 million,
respectively, related to an increase in headcount stemming from our
acquisitions.
Sales and Marketing
Sales and marketing expenses increased by $17.0 million, or 44%, for the nine
months ended September 30, 2021 compared to the nine months ended September 30,
2020. The increase in sales and marketing was primarily attributable to
increases in headcount and related compensation and allocable costs of $9.8
million as a result of our acquisition of Mountain Aviation on January 5, 2021,
as well as WUPJ and Gama that were included in our consolidated results for the
full nine months ended September 30, 2021 as opposed to only a portion of the
nine months ended September 30, 2020. In addition, sales commissions increased
$4.1 million from growth in memberships and flight revenue. Additionally,
advertising expense increased $4.1 million. These costs were partially offset by
a $1.0 million decrease in Wheels Down event spending due to COVID-19
restrictions.
General and Administrative
General and administrative expenses increased by $37.7 million, or 97%, for the
nine months ended September 30, 2021 compared to the nine months ended September
30, 2020. The increase in general and administrative expenses was primarily
attributable to a $25.0 million increase in equity-based compensation due to
accelerated vesting of all awards and restricted stock that vested in connection
with the Business Combination. Personnel expenses and allocable costs increased
by $7.6 million due to headcount growth as a result of our acquisitions. In
addition, for the nine months ended September 30, 2021 public company readiness
related costs increased $3.1 million, and we incurred $0.3 million of public
company related costs. Additionally, travel and entertainment expenses, office
expenses and other costs increased by $0.7 million. Settlements of various legal
actions approximated $1.0 million.
Depreciation and Amortization
Depreciation and amortization expenses decreased by $3.2 million, or 7%, for the
nine months ended September 30, 2021 compared to the nine months ended September
30, 2020. This decrease in depreciation and amortization expenses was primarily
attributable to a $6.5 million decrease in depreciation expense for our owned
aircraft as certain aircraft became fully depreciable subsequent to
September 30, 2020. Additionally, depreciation expense related to leasehold
improvements decreased $0.6 million. The decrease was partially offset by
increases in amortization of software development costs and intangible assets of
$1.6 million and $2.0 million, respectively, as well as an increase in
depreciation related to furniture and fixtures of $0.3 million.
CARES Act Grant
During the nine months ended September 30, 2020, as a result of the negative
impact of COVID-19, we utilized grant proceeds from the Treasury of $64.9
million to offset payroll expenses.
Interest Expense
Interest expense decreased by $8.6 million, or 48%, for the nine months ended
September 30, 2021 compared to the nine months ended September 30, 2020. The
decrease in interest expense was primarily attributable to our repayment of
substantially all of the outstanding principal of our long-term debt on July 21,
2021.


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Liquidity and Capital Resources
Overview
Our principal sources of liquidity have historically consisted of financing
activities, including proceeds from the Business Combination, and operating
activities, primarily from the increase in deferred revenue associated with the
sale of Prepaid Blocks. As of September 30, 2021, we had $535.3 million of cash
and cash equivalents, which were primarily invested in money market funds and
$2.2 million of restricted cash. We believe our cash and cash equivalents on
hand, will be sufficient to meet our projected working capital and capital
expenditure requirements for at least the next 12 months.
Cash Flows
The following table summarizes our cash flows for the nine months ended
September 30, 2021, and 2020 (in thousands):
                                                                 Nine 

Months Ended September 30,


                                                                     2021                2020
Net cash (used in) provided by operating activities             $  (152,416)         $    5,401
Net cash (used in) provided by investing activities             $    (8,428)         $   87,082
Net cash provided by (used in) financing activities             $   373,398          $  (54,084)
Net increase in cash, cash equivalents and restricted cash      $   212,554

$ 38,399




Cash Flow from Operating Activities
Net cash used in operating activities for the nine months ended September 30,
2021 was $152.4 million. In 2021, the cash outflow from operating activities
consisted of our net loss, net of non-cash items of $63.5 million and a decrease
in net operating assets and liabilities, primarily as a result of a $69.4
million decrease in deferred revenue attributable to a significant increase in
Live Flight Legs. In addition, during the nine months ended September 30, 2021,
we sold $356.9 million of Prepaid Blocks compared to $323.3 million for the nine
months ended September 30, 2020. The increase in Prepaid Block purchases was
primarily attributable to the growth of Active Members.
Net cash provided by operating activities for the nine months ended September
30, 2020 was $5.4 million. In 2020, the cash inflow from operating activities
consisted of our net loss, net of non-cash items of $48.3 million and an
increase in net operating assets and liabilities, primarily as a result of a
$28.2 million decrease in accounts receivable. The increase in net operating
assets and liabilities was partially offset by a $16.8 million decrease in
accounts payable and a $9.0 million decrease in accrued expenses.
Cash Flow from Investing Activities
Net cash used in investing activities for the nine months ended September 30,
2021 was $8.4 million. In 2021, the cash outflow from investing activities was
primarily attributable to $16.3 million for capital expenditures, including $9.6
million of software development costs. The cash outflow was partially offset by
$7.8 million from the acquisition of Mountain Aviation, including cash acquired.
Net cash provided by investing activities for the nine months ended September
30, 2020 was $87.1 million. In 2020, the cash inflow from investing activities
was primarily attributable to $97.1 million from the acquisitions of WUPJ and
Gama, including cash acquired. In addition, we used $10.0 million for capital
expenditures, including $5.1 million of software development costs.
Cash Flow from Financing Activities
Net cash provided by financing activities for the nine months ended September
30, 2021 was $373.4 million. In 2021, the cash inflow from financing activities
was primarily attributable to gross proceeds of $656.3 million
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received in the Business Combination, net of $70.4 million of transaction
related costs. The cash inflow was partially offset by $213.9 million in
repayments of our credit facilities and promissory notes.
Net cash used in financing activities for the nine months ended September 30,
2020 was $54.1 million. In 2020, the cash outflow from financing activities was
primarily attributable to $54.8 million for repayments of our credit facilities
offset by proceeds of $0.8 million.
Contractual Obligations and Commitments
Our principal commitments consist of contractual cash obligations under our
operating leases for certain controlled aircraft, corporate headquarters, and
operational facilities, including aircraft hangars. For further information on
our leases see Note 12 "Leases" of the accompanying condensed consolidated
financial statements.
Critical Accounting Policies and Estimates
For further information on our critical accounting policies and estimates, see
"Management's Discussion and Analysis of Financial Conditions and Results of
Operations - Critical Accounting Policies and Estimates" included in the
Prospectus and Note 2 to the audited consolidated financial statements for the
year ended December 31, 2020 included in the Prospectus.
Recent Accounting Pronouncements
For further information on recent accounting pronouncements, see Note 2 "Summary
of Significant Accounting Policies" of the accompanying condensed consolidated
financial statements.

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