Cautionary Note Regarding Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements concerning our business, operations and financial performance and condition as well as our plans, objectives and expectations for our business operations and financial performance and condition that are subject to risks and uncertainties. All statements other than statements of historical fact included in this Form 10-Q are forward-looking statements. You can identify these statements by words such as "aim," "anticipate," "assume," "believe," "could," "due," "estimate," "expect," "goal," "intend," "may," "objective," "plan," "potential," "positioned," "predict," "should," "target," "will," "would" and other similar expressions that are predictions of or indicate future events and future trends. These forward-looking statements are based on current expectations, estimates, forecasts and projections about our business and the industry in which we operate and our management's beliefs and assumptions. These statements are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. All forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected, including:
? The impact of the COVID-19 pandemic on our business and operations; ? Our ability to successfully execute our strategy; ? Our ability to sustain profitability and positive cash flows; ? Our ability to gain market acceptance for our products; ? Our ability to win new contracts, execute contract extensions and expansion of services of existing contracts; ? Our ability to compete with companies that have greater resources than us; ? Our ability to penetrate the commercial sector to expand our business; ? Our ability to retain key personnel; and ? The risk factors set forth in our Annual Report on Form 10-K for the year endedDecember 31, 2020 filed with theSEC onMarch 24, 2021 .
The forward-looking statements included in this Form 10-Q are made only as of
the date hereof. We undertake no obligation to publicly update or revise any
forward-looking statement as a result of new information, future events or
otherwise, except as otherwise required by law. Readers are cautioned not to put
undue reliance on forward-looking statements. In this Quarterly Report on Form
10-Q, unless the context indicates otherwise, the terms "Company" and
"
Business Overview
We are a leading provider of Trusted Mobility Management (TM2) that consists of federally certified communications management, identity management, and interactive bill presentment and analytics solutions. We help our clients achieve their organizational missions for mobility management and security objectives in this challenging and complex business environment.
We offer our TM2 solutions through a flexible managed services model which includes both a scalable and comprehensive set of functional capabilities that can be used by any customer to meet the most common functional, technical and security requirements for mobility management. Our TM2 solutions were designed and implemented with flexibility in mind such that it can accommodate a large variety of customer requirements through simple configuration settings rather than through costly software development. The flexibility of our TM2 solutions enables our customers to be able to quickly expand or contract their mobility management requirements. Our TM2 solutions are hosted and accessible on-demand through a secure federal government certified proprietary portal that provides our customers with the ability to manage, analyze and protect their valuable communications assets, and deploy identity management solutions that provide secured virtual and physical access to restricted environments.
20 Revenue Mix
Our revenue mix fluctuates due to customer driven factors including: i) timing of technology and accessory refresh requirements from our customers; ii) onboarding of new customers that require carrier services; iii) subsequent decreases in carrier services as we optimize their data and voice usage; iv) delays in delivering products or services; and v) changes in control or leadership of our customers that lengthens our sales cycle, changes in laws or funding, among other circumstances that may unexpectedly change the revenue earned and/or duration of our services. As a result, our revenue will vary by quarter.
For additional information related to our business operations, see the
description of our business set forth in the Company's Annual Report on Form
10-K for the year ended
Strategic Focus and Notable Events
We believe that demand for our TM2 solutions will continue to grow as public and
private sectors seek to address the additional requirements for supporting a
mobile workforce. We also believe that the current COVID-19 pandemic and the
post pandemic environment will increase the need for
In fiscal 2021, we will continue to focus on the following key goals:
? selling high margin managed services, ? growing our sales pipeline by investing in our business development and sales team assets, ? pursuing additional opportunities with our key systems integrator and strategic partners , ? improving our proprietary platform and products, which includes pursuing FedRAMP certification for ITMS™ and maintaining our ATOs with our federal government agencies, as well as upgrading our secure identity management technology, ? working to successfully deliver and expand the scope of work under the newly awardedDHS CWMS 2.0 IDIQ, and ? expanding our solution offerings into the commercial space.
Our longer-term strategic focus and goals are driven by our need to expand our critical mass so that we have more flexibility to fund investments in technology solutions and introduce new sales and marketing initiatives to expand our marketplace share and increase the breadth of our offerings in order to improve company sustainability and growth. Our strategy for achieving our longer-term goals include:
? pursuing accretive and strategic acquisitions to expand our solutions and our customer base, ? delivering new incremental offerings to add to our existing TM2 offering, ? developing and testing innovative new offerings that enhance our TM2 offering, and ? transitioning our data center and support infrastructure into a more cost-effective and federally approved cloud environment to comply with perceived future contract requirements.
We believe these actions could drive a strategic repositioning of our TM2 offering and may include the sale of non-aligned offerings coupled with acquisitions of complementary and supplementary offerings that could result in a more focused core set of TM2 offerings.
21 Results of Operations
Three Months Ended
2020
Revenues. Revenues for the three month period ended
THREE MONTHS ENDED MARCH 31, Dollar 2021 2020 Variance (Unaudited) Carrier Services$11,348,869 $28,143,270 $(16,794,401)
Managed Services: Managed Service Fees 8,259,430 7,475,439 783,991 Billable Service Fees 1,021,517 1,304,541 (283,024) Reselling and Other Services 21,027 2,742,106 (2,721,079)
9,301,974 11,522,086 (2,220,112)$20,650,843 $39,665,356 $(19,014,513)
Our carrier services decreased as compared to last year primarily as a result of
the expected winding down of the
Our managed service fees increased as compared to last year due to expansion of managed services to existing and new customers and higher accessories sale.
Billable service fee revenue decreased as compared to last year due to winding
of professional services supporting the 2020 Census project, partially offset by
additional services to
Reselling and other services decreased as compared to last year due to timing of large product resales. Reselling and other services are transactional in nature and as a result the amount and timing of revenue varies significantly from quarter to quarter.
Cost of Revenues. Cost of revenues for the three month period ended
Gross Profit. Gross profit for the three month period ended
22
Sales and Marketing. Sales and marketing expense for the three month period
ended
General and Administrative. General and administrative expenses for the three
month period ended
Depreciation and Amortization.Depreciation and amortization expense for the
three month period ended
Other (Expense) Income. Net other expense for the three month period ended
Income Taxes. Income tax expense for the three month period ended
Net Income. As a result of the cumulative factors annotated above, net income
for the three month period ended
23 Liquidity and Capital Resources
We have, since inception, financed operations and capital expenditures through
our operations, credit facilities and the sale of securities. Our immediate
sources of liquidity include cash and cash equivalents, accounts receivable,
unbilled receivables and access to a working capital credit facility with
At
ATM Sales Program
On
Cash Flows from Operating Activities
Cash provided by operating activities provides an indication of our ability to generate sufficient cash flow from our recurring business activities. Our single largest cash operating expense is the cost of labor and company sponsored healthcare benefit programs. Our second largest cash operating expense is our facility costs and related technology communication costs to support delivery of our services to our customers. We lease most of our facilities under non-cancellable long term contracts that may limit our ability to reduce fixed infrastructure costs in the short term. Any changes to our fixed labor and/or infrastructure costs may require a significant amount of time to take effect depending on the nature of the change made and cash payments to terminate any agreements that have not yet expired. We experience temporary collection timing differences from time to time due to customer invoice processing delays that are often beyond our control.
For the three months ended
Cash Flows from Investing Activities
Cash used in investing activities provides an indication of our long term infrastructure investments. We maintain our own technology infrastructure and may need to make additional purchases of computer hardware, software and other fixed infrastructure assets to ensure our environment is properly maintained and can support our customer obligations. We typically fund purchases of long term infrastructure assets with available cash or capital lease financing agreements.
For the three months ended
24
For the three months ended
Cash Flows from Financing Activities
Cash used in financing activities provides an indication of our debt financing and proceeds from capital raise transactions and stock option exercises.
For the three months ended
For the three months ended
Net Effect of Exchange Rate on Cash and Equivalents
For the three months ended
Off-Balance Sheet Arrangements
The Company has no existing off-balance sheet arrangements as defined under
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