Woolworths : 2021 GRI Index

GRI Standards Index - Woolworths Group Limited 2021

Disclosure	Disclosure Title	Reference/Direct answer	Part not reported	Reason for omission	Explanation
Number
General Disclosures
102-1	Name of the organization	Woolworths Group Limited
102-2	Activities, brands, products, and services	2021 Woolworths Group Annual report
102-3	Location of headquarters	2021 Woolworths Group Annual report, Company Directory
102-4	Location of operations	Contents: scope of report
102-5	Ownership and legal form	2021 Woolworths Group Annual report
102-6	Markets served	2021 Woolworths Group Annual report
102-7	Scale of the organization	2021 Woolworths Group Annual report
102-8	Information on employees and other	Workplace metrics: 2021 Sustaintability Report Appendix
	workers	The significant portion of Woolworths Group's activities are performed by workers who are employees.
102-9	Supply chain	Human right and respondible sourcing: SR 15-17
		2021 Modern Slavery Statement
102-10	Significant changes to the organization	2021 Woolworths Group Annual report.
	and its supply chain	Seperation of the Endeavour group occured at the end of the reporting period. Increased ownership of Quantium and Partial
		ownership of PFD. Refer to 2021 Woolworths Group Annual Report for further details
102-11	Precautionary Principle or approach	Responding to climate change: SR 22-33	Precautionary Principle	Not part of New Product Development	Woolworths Group does not make a specific
				process	statement on precautionary principles, but
					commitments to addressing climate change and
					deforestation are applicable.
102-12	External initiatives	People: SR 7-21
		Planet: SR 22-33
		Product: SR 34-45
		Corporate governance: Appendix 25
		United Nations Global Compact: Appendix 15
102-13	Membership of associations	Industry Associations: Appendix 26
102-14	Statement from senior decision-maker	Chief Executive Officer's message: SR 3
102-16	Values, principles, standards, and norms	Overview: SR 2-3
	of behavior	2021 Woolworths Group Annual report
102-18	Governance structure	2021 Annual report
		Corporate governance: Appendix 25
		Woolworths Group website: www.woolworthsgroup.com.au
102-40	List of stakeholder groups	Corporate governance: Appendix 26
		Materiality: Appendix 27-28
		The stakeholder groups we have engaged with are customers, team members, government, investors, peers and suppliers.
102-41	Collective bargaining agreements	Workplace metrics: Appendix 7
102-42	Identifying and selecting stakeholders	Materiality: Appendix 27-28
102-43	Approach to stakeholder engagement	Corporate governance: Appendix 25
		Materiality: Appendix 27-28
		The stakeholder groups we have engaged with are customers, team members, government, investors, peers and suppliers.
102-44	Key topics and concerns raised	Corporate governance: Appendix 25
		Materiality: Appendix 27-28
102-45	Entities included in the consolidated	2021 Woolworths Group Annual report
	financial statements
102-46	Defining report content and topic	Corporate governance: Appendix 25
	Boundaries	Materiality: Appendix 27-28
102-47	List of material topics	Materiality: Appendix 27-28
102-48	Restatements of information	Any restatements of previous years' data are identified within footnotes. The effect of any such restatements are not
		considered to be material.
102-49	Changes in reporting	There has been no significant changes
102-50	Reporting period	1 July 2020 - 30 June 2021
102-51	Date of most recent report	2020 Sustainability Report published August 2020
102-52	Reporting cycle	Annual
102-53	Contact point for questions regarding the	Company directory: SR 47
	report
102-54	Claims of reporting in accordance with the	This report has been prepared in accordance with the GRI Standards: 'Core option'
	GRI Standards
102-55	GRI content index	Global reporting initiative: Appendix 16,
		Woolworths Group website: www.woolworthsgroup.com.au
102-56	External assurance	External assurance statement: Appendix 20
Management Approach

GRI Standards Index - Woolworths Group Limited 2021

Disclosure	Disclosure Title	Reference/Direct answer	Part not reported	Reason for omission	Explanation
Number
103-1	Explanation of the material topic and its	Materiality: Appendix 27-28
	Boundary	People: SR 7-21
		Planet: SR 22-33
		Product: SR 34-45
		2021 Annual Report
103-2	The management approach and its	Overview: SR 2-3
	components	Materiality: Appendix 27-28
		Corporate governance: Appendix 25
		2021 Strategy
		The charter and key objectives established by the Sustainability committee can be located on the website: www.
		woolworthsgroup.com.au
		The Sustainability committee report into the Board of Directors and has overall responsibility for the management and
		reporting against the material issues, targets and commitments.
		A materiality assessment underpinned by internal and external stakeholder engagement identified the top 11 material issues
		described on page 27
103-3	Evaluation of the management approach	2021 Woolworths Group Annual report
		Corporate governance: Appendix 25
		People: SR 7-21
		Planet: SR 22-33
		Product: SR 34-45
		Additional information regarding the evaluation of material issues is detailed throughout the body of the report for example via
		case studies as supported by underlying policies and group commitments
		The relevant policies and procedures across identified material issues are located at www.woolworthsgroup.com.au
Economic Performance
201-1	Direct economic value generated and	2021 Woolworths Group Limited Annual Report
	distributed
Anti-corruption
205-3	Confirmed incidents of corruption and	There are no public legal cases regarding corruption brought against Woolworths Group Limited or its employees during the	Number and nature of	Confidentiality constraints	Details of employee corruption incidents are not
	actions taken	reporting year.	confirmed incidents of		reported for privacy reasons.
			corruption and follow up
			action.
Anti-competitive Behavior
206-1	Legal actions for anti-competitive	Nil.
	behavior, anti-trust, and monopoly
	practices
Energy
302-1	Energy consumption within the	Planet: Planet: SR 22-33	Part a, b, c, d	Data not available at this granular level	We do not report on other energy consumption
	organization	Sustainability metrics: Appendix 4-5			indicators based on the nature of Wooloworths
		Woolworths Group report energy consumption within the organisation converted to tCO2e in compliance with the NGER			principal activities and operations.
		Measurement Determination and conversion factors sourced from NZ and NGA emission factors. The scope of this indicator
		includes all energy consumed except for third party logistics.
302-2	Energy consumption outside of the	Planet: Planet: SR 22-33	Part a	Data not available	Not all Scope 3 categories have been disclosed.
	organization	Sustainability metrics: Appendix 4-5			This is due to a combination of some categories
		Woolworths Group report energy consumption outside of the organisation converted to tCO2e aligned with NGER			being not applicable to the business and for
		Measurement Determination and conversion factors sourced from NZ and NGA emission factors. The scope of the indicator			some categories, the unavailability of collecting
		includes energy consumed from third party logistics only and consequently do not report on other energy consumption			accurate scope 3 data.
		indicators based on the nature of Woolworths Group principal activities and operations
302-3	Energy intensity	Planet: Planet: SR 30
		Sustainability metrics: Appendix 4-5
		Energy intensity comprises all energy from stationary sources (electricity, natural gas, LPG and diesel) from our Australian
		and New Zealand operations. The ratio includes energy consumption within the organisation only divided by floor area for
		Australian and New Zealand assets.
302-4	Reduction of energy consumption	Planet: Planet: SR 22-33	Part a partial omission	Data not available	Not all specific initiatives data available
		Sustainability metrics: Appendix 4-5
		Reduction in energy consumption is reported based on specific initiatives as opposed to a single value across the
		organisation which is not practicable to calculate on the basis there are multiple initiatives dispersed across the various
		business. Initiatives relating to LED lighting retrofit and solar panel installations are included in the Planet section. These
		relate to electricity reductions only and comply with NGER measurement guidelines
Emissions

305-1	Direct (Scope 1) GHG emissions	Planet: Planet: SR 22-33	Part c, d
		Sustainability metrics: Appendix 4-5
		Gross direct scope 1 emissions are reported in the Sustainability metrics section. In calculating Scope 1 emissions, CO2,
		CH4, HFC and N2O gases were included in the calculations. The calculation methodology and associated emission factors
		and global warming potentials are aligned with NGER Guidelines	and conversion factors sourced from NZ and NGA emission
		factors.. Refrigerant emissions were calculated using NGER emission factors and GWPs have been applied to supplier
		specific refrigerant blends. An operational control approach was adopted for calculating Scope 1 emissions.

Biogenic CO2 emissions and base year have been deemed not applicable to the business due to nature of Woolworths Group principal activities and operations and the reporting of absolute scope 1 emissions.

Biogenic CO2 emissions and base year have been deemed not applicable to the business due to nature of Woolworths Group principal activities and operations and the reporting of absolute scope 1 emissions.

GRI Standards Index - Woolworths Group Limited 2021

Disclosure	Disclosure Title	Reference/Direct answer	Part not reported	Reason for omission	Explanation
Number
305-2	Energy indirect (Scope 2) GHG emissions	Planet: Planet: SR 22-33	Part b, d	Gross market based energy scope 2	Gross market based energy scope 2 emissions
		Sustainability metrics: Appendix 4-5		emissions and base year have been	and base year have been deemed not
		Gross indirect scope 2 emissions are reported in the Sustainability Metrics section. In calculating Scope 2 emissions, CO2,		deemed not applicable to based on the	applicable to based on the nature of Woolworths
		CH4 and N2O gases were included in the calculations. The calculation methodology and associated emission factors are		nature of Woolworths Group principal	Group principal activities and operations and the
		aligned with NGER Guidelines and conversion factors sourced from NZ and NGA emission factors.. An operational control		activities and operations and the reporting	reporting of absolute scope 2 emissions
		approach was adopted for calculating Scope 2 emissions.		of absolute scope 2 emissions
305-3	Other indirect (Scope 3) GHG emissions	Planet: Planet: SR 22-33	Part a,c,d,e	Data not available	Not all Scope 3 categories have been included,
		Sustainability metrics: Appendix 4-5			due to the unavailability of collecting accurate
		Gross indirect scope 3 emissions are reported in Sustainability metrics section. The categories included in the calculation are			scope 3 data. Biogenic CO2 emissions and
		logistics fuel, waste to landfill and scope 3 components of electricity, natural gas and fuels consumed. In calculating Scope 3			base year are deemed not applicable to the
		emissions, CO2, CH4 and N2O gases were included in the calculations. The calculation methodology and associated			business based on the nature of Woolworths
		emission factors are aligned with NGA Factors. An operational control approach was adopted for calculating Scope 3			Group principal activities and operations
		emissions.
305-4	GHG emissions intensity	Planet: Planet: SR 22-33
		Sustainability metrics: Appendix 4-5
		Woolworths Group report GHG emission intensity in the planet section using floor area for Australian and New Zealand
		assets only. The intensity ratio includes scope 1 and 2 emissions only. In calculating the metric, CO2, CH4, HFC and N2O
		gases were included
305-5	Reduction of GHG emissions	Planet: Planet: SR 22-33	Part 2.9.4	Data not available	Reductions in emissions are not reported
		Sustainability metrics: Appendix 4-5			separately for each scope since aggregated
		Reduction in greenhouse gas emissions are reported in the Planet section. Reductions are based on scope 1, 2 and 3			reductions are better aligned with the
		emissions. In calculating the metric, CO2, CH4, HFC and N2O gases were included. The calculation methodology complies			organisation's strategic commitments
		with NGER requirements and NZ guidelines.
Effluents and Waste
306-2	Waste by type and disposal method	Moving to a circular economy: SR 22-45	Part a i, iii, iv, v, vi, viii	Data not available	Woolworths Group reports non-hazardous
		Sustainability metrics: Appendix 5			waste broken down into sub categories as
					reported in Sustainability metrics section. Sub
					categories for reuse, incineration, deep well
					injection and on-site storage are not applicable
					to the business. Non-hazardous waste is
					disposed directly by Woolworths Group.
					Hazardous waste is not generated by
					Woolworths Group.
Environmental Compliance
307-1	Non-compliance with environmental laws	The one outstanding case from previous year regarding "biodegradable and compositable" labels has been resolved in favour
	and regulations	of Woolworths following appeal from ACCC. No other matters to report
Employment
401-1	New employee hires and employee	Workplace metrics: Appendix 7-9
	turnover
401-3	Parental leave	Workplace metrics: Appendix 9	Part d, e	Data not reported	Woolworths Group does not report total number
					of employees that returned to work after
					parental leave ended that were still employed 12
					months after their return to work, by gender, or
					return to work and retention rates of employees
					that took parental leave, by gender on the basis
					the information is not applicable, as
					management does not use this as part of our
					internal reporting or benchmarking process.
Labor/Management Relations
402-1	Minimum notice periods regarding	Most of our enterprise agreements make provision for us to notify and consult with employees and the relevant unions about
	operational changes	the introduction of major change.

Occupational Health and Safety

GRI Standards Index - Woolworths Group Limited 2021

Disclosure	Disclosure Title	Reference/Direct answer	Part not reported	Reason for omission	Explanation
Number
403-1	Occupational health and safety	Workplace metrics: Appendix 10-13
	management system

The safety and health management systems covers retail operations, supply chain, warehousing, distribution, manufacturing and includes all our workplaces. The management systems covers all activities undertaken and outlines requirements and performance monitoring of contractors activities.

		Businesses are enabled to establish their own safety, health and wellbeing governance arrangements, provided that those
		arrangements equal or exceed the performance requirements set out in the Woolworths Governance Framework. The
		governance arrangements of the businesses are subject to assurance activities.
		Woolworths employs both internal and external resources for the development and implementation of the safety and health
		management systems. The General Manager Group Safety, Health and Wellbeing has overall responsibility for monitoring the
		effective implementation of the safety and health management systems. Each business has a dedicated safety and health
		team responsible for the development, implementation and maintenance of the safety and health management systems.
		Where required, external consultants are used to support internal resources, however overall responsibility and accountability
		rests with team members employed by Woolworths.
		The Board is committed to laying a strong foundation for overseeing the effective management of safety, health and wellbeing
		throughout Woolworths. Management is accountable for maintaining a strong safety, health and wellbeing culture as well as
		the effective management of safety, health and wellbeing throughout Woolworths.
403-2	Hazard identification, risk assessment,	The Woolworths Group Safety & Health Standards set the requirements for incident investigation and routine and non-routine
	and incident investigation	hazard identification and risk assessment. Processes to complete these tasks are included in the business specific Safety and
		Health Management Systems.
		There are routine risk management processes including hazard identification programs, risk assessments, workplace
		inspections and incident reporting which seek input and involvement from team members and contractors. Team members
		are also trained to identify, assess, control (where possible) and report hazards they observe. Hazards are assessed using
		the Woolworths Group enterprise risk matrix for safety to determine the risk (rating) they pose based on the severity of harm
		they have the potential to cause and the likelihood that harm will occur. Risks are escalated to different levels of the
		organisation based on their rating. Data from routine and non-routine risk management processes are captured in our Safety
		Incident Management System.
		Woolworths Group Safety & Health complete an annual risk review of our operations to identify hazards, assess risks and
		identify where existing controls can be strengthened or new controls can be implemented by applying the hierarchy of
		controls. Hazard and incident data, risk assessments, safety investigations, changes in our operations, legislation, codes of
		practice, standards and industry knowledge are considered as part of the review. Outputs of the review include a prioritised
		list of our safety and health risks and control improvement plans that are built to eliminate hazards and mitigate risks.
		Woolworths Group ensures the quality of hazard identification, risk assessment and incident investigation processes including
		the competency of persons completing them by:
		- Completing an analysis of the safety and health competencies that each role requires to complete hazard identification, risk
		assessment and incident investigation processes, and providing a combination of internal and external training and
		competency assessment to achieve these.
		- Utilising internal and external independent assurance teams to assess the effectiveness of our processes and provide
		details on how they can be improved
		Each business participates in a safety and health management systems review program with independent assurance teams
		to ensure the continuing suitability and effectiveness of their system. The review program looks at the design, implementation
		and governance of the system, and is undertaken with each business, involving both front line staff and senior management.
		The review process takes into account: health and safety management system audit results , objectives, targets and
		performance indicators, changing circumstances , opportunities for continuous improvements.
		Action plans to address improvement opportunities are monitored at a Group level and the status of improvement actions are
		reported to the Board Sustainability Committee.

GRI Standards Index - Woolworths Group Limited 2021

Disclosure	Disclosure Title	Reference/Direct answer	Part not reported	Reason for omission	Explanation
Number

Processes to report hazards and hazardous situations.

		Team members have many ways in which they can report work-related hazards and hazardous situations. They include:
		- directly to their line manager or their Health and Safety Representative / Safety team member
		- using the 'Pulse' hazard reporting program
		- through programmed hazard inspection activities
		- using the health and safety issue resolution process
		- using the safety@woolworths email
		- anonymously through the Speak Up program
		Woolworths encourages team members, contractors and customers to report hazards and to stop work when they feel their
		safety is at risk. The Woolworths Code of Conduct includes personal commitments to safety : "I will always address hazards
		once I become aware of them"
		and " immediately stop any job or task that you believe is unsafe".
		Each business has a process which allows team members to stop work if they think a task or process is unsafe. There is also
		an issue resolution process, safety and health representation and arrangements to assist where needed. This protects team
		members from reprisals. Regulators and team member representatives can be invited into the issue resolution process at any
		stage.
		The Group Speak Up process enables anonymous reporting preventing any possibility of reprisal against team members.
		The Group Safety, Health and Wellbeing Function is independent from the Business and monitors complaints and issues to
		ensure there is no reprisal of team members who raise concerns.
		Investigating work-related incidents
		The Safety and Health Management Systems includes a procedure to investigate health and safety risks relating to incidents,
		with the level of investigation being guided based on the severity of the incident. Investigations on more significant incidents
		(Category 1 and 2 incidents) are required to identify the root cause and any contributing factors of work-related incidents
		(incorporating appropriate investigation methodologies) and implement and track the completion of corrective actions.
		Risk control measures in accordance with the hierarchy of controls and legal requirements are reviewed during the
		investigation process. Investigations are undertaken by competent team members in accordance with our procedure:
		- are undertaken by competent team members in accordance with our procedure
		- identify the factor(s) that led to the injury, illness, incident or other system failure
		- review the identified hazards, assessed risks and effectiveness of the control measures
		- recommend appropriate control measures and corrective actions
		Corrective actions are: determined in consultation with affected team members, implemented in a timely manner, assessed
		for their effectiveness.
		Incident, injury and illness data including investigation findings, hazards and risk assessments are captured in a safety
		incident management system. This data is reviewed regularly to identify any emerging trends and implement required
		improvement actions in the Safety and Health Management Systems.
403-3	Occupational health services	We provide various occupational health service functions to support the health, safety and wellbeing of our team members
		and contractors. We utilise the services of ergonomists, physiologists and physiotherapists, psychologists, and occupational
		health nurses, and other allied health specialists as required, to assist with identification and management of health and
		safety risks that may impact the health and wellbeing of our team members and contractors. The way these services are
		utilised varies by business.
		Where applicable, team members are provided with time off their normal work tasks to consult with occupational health
		services such as for health assessment and treatment. We offer open access for our team members and contractors to
		confidential counselling and support services through our employee assistance program via Sonder.
		Woolworths ensures the quality of the services by using independent occupational health service providers with recognised
		qualifications and accreditations.