XCMG Earthmoving Machinery Business Unit (the "Unit") now exports to 187 countries and regions worldwide. Aiming at the goal of landing equipment sales of 100,000 units and spare parts sales reaching
"Today, XCMG's loaders have ranked among the top five in the world, and in the future international market, XCMG will unswervingly make technological innovation and internationalization top strategic priorities in the long term. The batch export of the high-end XC9 loader series is a strategic achievement of XCMG's key global strategy," said
To meet the market demand of
To better serve the overseas customers and make sure the spare parts supply could be delivered in timely manner, XCMG launched the XCMG-Global Service System (X-GSS) in 2020, a full life-cycle service information system that provides accurate, value-added and satisfactory maintenance support for global customers based on the IoT data analysis of the products and their working conditions.
In 2021, XCMG has sent 90 service engineers overseas and conducted more than 300 trainings in the post-pandemic period. In places that cannot be reached, XCMG's overseas service engineers hosted online service trainings to continue improve the service capabilities of overseas dealers.
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SOURCE XCMG
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