Yduqs Participações S A : 2020 Sustainability Report

2020 SUSTAINABILITY REPORT

SUSTAINABILITY REPORT 2020

MESSAGE PANDEMIC YDUQS GOVERNANCE	SOCIAL	CORPORATE SOCIAL	EDUCATIONAL	ECONOMIC	ENVIRONMENTAL	GRI	2
DIMENSION	DIMENSION	RESPONSIBILITY	DIMENSION	DIMENSION	DIMENSION

TABLE OF CONTENTS

Summary

Message from the CEO

Initiatives during the pandemic

Yduqs

Governance Dimension

Social Dimension

Corporate Social Responsibility

EducationalDimension

Economic Dimension

EnvironmentalDimension

GRI Summary

YDUQS

2020 SUSTAINABILITY

REPORT

SUSTAINABILITY	MESSAGE PANDEMIC YDUQS GOVERNANCE	SOCIAL	CORPORATE SOCIAL	EDUCATIONAL	ECONOMIC	ENVIRONMENTAL	GRI	3
REPORT 2020	DIMENSION	DIMENSION	RESPONSIBILITY	DIMENSION	DIMENSION	DIMENSION

SUMMARY GRI 102-46

This Report recalls the most important events for Yduqs in the 2020 journey

In its 2020 Sustainability Report, Yduqs presents the most important events of its journey throughout the year - a time marked by the social and economic effects of an unprecedented pandemic in this century.

Faced with the challenges, the Company pursued more than ever to accommodate all its stakeholders, especially students, professors, employees and the communities surrounding its operations.

As one of the leaders in private higher edu- cation, present in all Brazilian states, Yduqs has validated its mission statement: Educate to Transform, giving priority to everyone's health and the quality of its education.

The five dimensions discussed in this Report (Governance, Social, Education, Economic and Environmental) provide detailed information on Yduqs' 2020 performance. They address corporate ethics and integrity; people management and organizational culture; operational expansion and recent acquisitions; educational innovations and relationship with students; financial indicators and strategy.

The Company's outstanding performance in environmental, social and governance (ESG) topics is embedded in this Report's entire content, with emphasis on corporate social responsibility activities.

Similarly, to 2019, Yduqs 2020 Sustainability Report was prepared in accordance with the Global Reporting Initiative (GRI) Standards, in the Core option.

Good reading!

SUSTAINABILITY
MESSAGE PANDEMIC YDUQS GOVERNANCE	SOCIAL	CORPORATE SOCIAL	EDUCATIONAL	ECONOMIC	ENVIRONMENTAL	GRI	4
REPORT 2020		DIMENSION	DIMENSION	RESPONSIBILITY	DIMENSION	DIMENSION	DIMENSION

MESSAGE FROM THE CEO

GRI 102-14

For Yduqs, 2020 has felt like living five years in one. The new coronavirus pandemic has proved to be an unprecedented turning-point in our way of operating, with impacts on financial performance, student services and people management. But

it was also a year of achievements, where the Company continued to grow, delivered a new On-Campus learning model and improved indexes such as student retention and satisfaction.

Without overlooking its environmental, social and governance (ESG) initiatives, in a scenario that required everyone to cooperate.

In March, given the state of emergency, our first concern was our people: students and employees. In just one week, 300 thousand students began taking classes from home, with major effort from the professors. We have closely monitored our internal stakeholders' health. We have recorded some Covid-19 cases, but at a low ratio in a realm of 16,000 people.

Our financial stability allowed us to take actions for the benefit of our students. We did not want to cancel classes, so they have never stopped.

We helped those who lost their jobs by offering full scholarships in the "Com Você" ("With You") programs. We have also helped making access to internet easier to those who did not have it. Almost 95% of our students evaluated our work during the pandemic as "good" or "very good".

Our Net Promoter Score (NPS) was higher than in 2020, given all the adversities.

We were successful to implement Aura, our new On-Campus Model that offers innovative technological resources and greater interactivity. With the digital content, students are better prepared. And this was possible thanks to EnsineMe - a business unit consolidated in 2019 that produces educational content to all our On-Campus, Premium and Digital Learning operations.

It is important to bear in mind that, with the acquisitions in 2020, we have added 10 new brands and more than 20 educational units to Yduqs. This has been an important year for the strategies of each business unit. All of them are more independent, operating as business owners. Digital and Premium segments recorded significant growth. Medicine has evolved in organization and number of students, which has also been picked up by Ibmec. Estácio gained more identity and respect.

Our ESG initiatives, which have historically been a priority, will become even stronger and more organized. In 2021, we launched the Yduqs Institute, which will concentrate all social initiatives and give freedom to carry out projects, enter into partnerships and raise external funding.

In 2020, in the social sphere, despite the challenges brought by the pandemic, we have

achieved so much. Our concerns for the communities surrounding our units was a priority; our regional offices collected tons of food items for donation. Medicine students served the local population.

Together we have overcome many difficulties; even so we are happy to be by your side. We are optimistic about the outlook of soon returning to the classes as they were before; many students will keep on taking classes from home, but we will begin to return to normal as vaccination goes on.

Yduqs will continue to grow and people will never stop reaching out to us. So we will offer the best technology, the best faculty and the best experience to those who come to us.

Eduardo Parente

CEO

SUSTAINABILITY
MESSAGE PANDEMIC YDUQS GOVERNANCE	SOCIAL	CORPORATE SOCIAL	EDUCATIONAL	ECONOMIC	ENVIRONMENTAL	GRI	5
REPORT 2020			DIMENSION	DIMENSION	RESPONSIBILITY	DIMENSION	DIMENSION	DIMENSION

INITIATIVES DURING THE PANDEMIC

In 2020, given the social and economic impacts of the Covid-19 pandemic, Yduqs sought to leave a positive footprint on stu- dents, professors, administrative employees and the communities surrounding its opera- tions. The work will continue in 2021, while the

pandemic continues to affect the population. Among the initiatives, we place emphasis on the donation campaigns in several units, manufacturing and donation of protective masks, full and partial scholarship programs and launch of free online courses.

DONATION CAMPAIGNS DURING THE PANDEMIC IN 2020

• 120 tons of food items

1,454 clothing items

87,089 basic hygiene items

1,112 blood bags donated

2,917 toys

4,100 protection masks

60,045 thousand people benefited

• than 1.4 million views of the content posted on Youtube