The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with our condensed consolidated
financial statements and related notes appearing elsewhere in this Quarterly
Report. This discussion contains forward-looking statements that reflect our
plans, estimates and beliefs, and involve risks and uncertainties. Our actual
results and the timing of certain events could differ materially from those
anticipated in these forward-looking statements as a result of several factors,
including those discussed in the section titled "Risk Factors" included under
Part I, Item 1A in our Annual Report. See "  Special Note Regarding
Forward-Looking Statements  " in this Quarterly Report.
Overview
As one of the best known internet brands in the United States, Yelp is a trusted
local resource for consumers and a partner in success for businesses of all
sizes. Consumers trust us for our more than 200 million ratings and reviews of
businesses across a broad range of categories, while businesses advertise with
us to reach our large audience of purchase-oriented and generally affluent
consumers. We believe our ability to provide value to both consumers and
businesses not only fulfills our mission to connect consumers with great local
businesses, but also positions us well in the local, digital advertising market
in the United States.
We generate substantially all of our revenue from the sale of performance-based
advertising products, which our advertising platform matches to individual
consumers through auctions priced on a cost-per-click ("CPC") basis. In the
three months ended June 30, 2021, our net revenue was $257.2 million, up 52%
from the three months ended June 30, 2020, and we recorded net income of $4.2
million and adjusted EBITDA of $63.8 million. In the six months ended June 30,
2021, our net revenue was $489.3 million, which represented an increase of 17%
from the six months ended June 30, 2020, and we recorded a net loss of $1.6
million and adjusted EBITDA of $107.5 million. For information on how we define
and calculate adjusted EBITDA, and a reconciliation of this non-GAAP financial
measure to net income (loss), see "  Non-GAAP Financial Measures  " below.
As a result of our investments in product, marketing and our Multi-location
sales team, we made further progress on our revenue growth initiatives in the
second quarter of 2021:
•Improve monetization of our Services categories. Our investments in the product
experience for businesses and consumers in our Services categories drove both
sequential and year-over-year increases in the percentage of monetized leads in
our Services categories in the second quarter. These efforts contributed to
increases in advertising revenue from Services businesses in the second quarter
of 39% year over year and of more than 8% compared to the first quarter of 2021.
•Expand our Self-serve and Multi-location sales channels. Our continued
investments in expanding our Multi-location product portfolio and attribution
capabilities during the COVID-19 pandemic positioned us well to benefit from the
return of Multi-location advertisers - particularly Restaurants, Retail & Other
businesses - as local economies reopened in the second quarter. In the second
quarter, advertising revenue from Multi-location customers increased by nearly
90% compared to the second quarter of 2020 and by more than 20% from the first
quarter of 2021. Our product and marketing investments continued to drive strong
performance in our Self-serve channel in the second quarter, with revenue
attributable to that channel up nearly 100% year over year and nearly 70%
compared to the second quarter of 2019.
•Deliver more value to advertisers. Increasing our value proposition to
advertisers by delivering more ad clicks at a lower average price is an
important part of our strategy to drive long-term growth and has been a focus of
our product investment in recent years. In the second quarter, improvements to
our ad system and matching technology, together with further recovery in our
consumer traffic, drove more ad clicks to advertisers at a lower average CPC
than in both the second quarter of 2020 and the first quarter of 2021. Ad clicks
returned to a year-over-year increase in the second quarter, up 87% from the
second quarter of 2020, and average CPC declined 20% over the same period.
In connection with plans to maintain a primarily remote workforce, we entered
into sublease agreements for portions of our leased office space in San
Francisco and New York. While these subleases resulted in non-cash impairment
charges totaling $11.2 million in the second quarter related to right-of-use
assets and leasehold improvements associated with the underlying operating
leases, we expect the subleases, together with our decision not to renew the
lease for a portion of our Phoenix office space, to collectively result in
annual expense savings of approximately $10.0 million to $12.0 million.
Our continued expense management, our more efficient go-to-market approach and
recovery in local economies drove a 52% increase in net revenue, a return to
positive net income of $4 million and a 473% increase in adjusted EBITDA in the
second quarter of 2021 compared to the year-ago quarter. These factors also
contributed to certain of our financial results
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surpassing pre-COVID-19 pandemic levels in the second quarter: net revenue
increased 4% from the second quarter of 2019. While net income margin decreased
slightly compared to the second quarter of 2019, from 5% to 2% due to the
impairment charges in the second quarter of 2021, adjusted EBITDA margin
improved by three percentage points over the same period. We plan to both
continue exploring opportunities to reduce expenses associated with our leased
office space and further invest in our growth initiatives in the third quarter.
Key Metrics
We regularly review a number of metrics, including the key metrics set forth
below, to evaluate our business, measure our performance, identify trends in our
business, prepare financial projections and make strategic decisions.
Ad Clicks
Ad clicks represent user interactions with our pay-for-performance advertising
products, including clicks on advertisements on our website and mobile app,
clicks on syndicated advertisements on third-party platforms and Request-A-Quote
submissions. Ad clicks include only user interactions that we are able to track
directly, and therefore do not include user interactions with ads sold through
our advertising partnerships. We do not expect the exclusion of such user
interactions to materially affect this metric.
Because we generate revenue primarily from the sale of performance-based ads,
our ability to increase our revenue depends largely on our ability to increase
ad clicks. We report the year-over-year percentage change in ad clicks on a
quarterly basis as a measure of our success in monetizing more of our consumer
traffic and delivering more value to advertisers.
The following table presents year-over-year changes in our ad clicks for the
periods indicated (expressed as a percentage):
                Three Months Ended
                     June 30,
              2021              2020
Ad Clicks     87%              (51)%


Average CPC
We define average CPC as revenue from our performance-based ad products -
excluding certain revenue adjustments that do not impact the outcome of an
auction for an individual ad click, such as refunds, as well as revenue from our
advertising partnerships - divided by the total number of ad clicks for a given
three-month period.
Average CPC, when viewed together with ad clicks, provides important insight
into the value we deliver to advertisers, which we believe is a significant
factor in our ability to retain both revenue and customers. For example, a
negative change in average CPC for a given three-month period combined with a
positive change in ad clicks over the same period would indicate that we
delivered more ad clicks at lower prices, thereby delivering more value to our
advertisers; we would expect this to have a positive impact on retention. We
believe that average CPC and ad clicks together reflect one of the largest
dynamics affecting our advertising revenue performance.
The following table presents year-over-year changes in our average CPC for the
periods indicated (expressed as a percentage):
                   Three Months Ended
                        June 30,
                 2021              2020
Average CPC     (20)%              35%


Advertising Revenue by Category
Our advertising revenue comprises revenue from the sale of our advertising
products, including the resale of our advertising products by partners and
syndicated ads appearing on third-party platforms.
To reflect our strategic focus on creating two differentiated experiences on
Yelp, we provide a quarterly breakdown of our advertising revenue attributable
to businesses in two high-level category groupings: Services and Restaurants,
Retail & Other. Our Services categories consist of home, local, auto,
professional, pets, events, real estate and financial services. Our Restaurants,
Retail & Other categories consist of restaurants, shopping, beauty & fitness,
health and other.
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The following table presents our advertising revenue by category for the periods
indicated (in thousands, except percentages):
                                                     Three Months Ended                                         Six Months Ended
                                                          June 30,                                                  June 30,
                                                   2021               2020             % Change              2021               2020             % Change
Services                                       $ 152,522          $ 109,583               39%            $ 293,209          $ 242,665               21%
Restaurants, Retail & Other                       92,439             52,650               76%              173,739            159,661               9%
Total Advertising Revenue                      $ 244,961          $ 162,233               51%            $ 466,948          $ 402,326               16%


Paying Advertising Locations By Category
Paying advertising locations comprise all business locations associated with a
business account from which we recognized advertising revenue in a given month,
excluding business accounts that purchased advertising through partner programs
other than Yelp Ads Certified Partners, averaged over a given three-month
period.
The following table presents the number of paying advertising locations by
category during the periods presented (in thousands, except percentages):
                                           Three Months Ended
                                                June 30,
                                         2021              2020       % Change
Services                                 234               204           15%
Restaurants, Retail & Other              294               174           69%
Total Paying Advertising Locations       528               378           

40%




Critical Accounting Policies and Estimates
Our condensed consolidated financial statements are prepared in accordance with
accounting principles generally accepted in the United States ("GAAP"). The
preparation of these consolidated financial statements requires us to make
estimates and assumptions that affect the reported amounts of assets,
liabilities, revenue, expenses and related disclosures. We evaluate our
estimates and assumptions on an ongoing basis. Our estimates and assumptions are
based on historical experience and various other assumptions that we believe to
be reasonable under the circumstances. Our actual results could differ from
those estimates. Due to the COVID-19 pandemic and the uncertainty regarding the
extent and duration of its impacts, certain estimates and assumptions have
required and may continue to require increased judgment and carry a higher
degree of variability and volatility. As events continue to evolve and
additional information becomes available, these estimates may materially change
in future periods.
We believe that the assumptions and estimates associated with revenue
recognition, website and internal-use software development costs, the
incremental borrowing rate used with respect to leases, business combinations,
allowance for doubtful accounts, income taxes and stock-based compensation
expense have the greatest potential impact on our consolidated financial
statements. There have been no material changes to our critical accounting
policies and estimates from those disclosed in our Annual Report.
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Results of Operations
The following table sets forth our results of operations for the periods
indicated (in thousands, except percentages). The period-to-period comparison of
financial results is not necessarily indicative of the results of operations to
be anticipated for the full year 2021 or any future period.
                                   Three Months Ended                                                                   Six Months Ended
                                        June 30,                                                                            June 30,
                                 2021               2020            $ Change            % Change(1)               2021               2020            $ Change            % Change(1)
Consolidated Statements of
Operations Data:
Net revenue by product:
Advertising revenue by
category:
Services                     $ 152,522          $ 109,583          $ 42,939                       39  %       $ 293,209          $ 242,665          $ 50,544                       21  %
Restaurants, Retail & Other     92,439             52,650            39,789                       76  %         173,739            159,661            14,078                        9  %
Advertising                    244,961            162,233            82,728                       51  %         466,948            402,326            64,622                       16  %
Transactions                     3,525              3,968              (443)                     (11) %           7,329              6,607               722                       11  %
Other                            8,702              2,829             5,873                      208  %          15,007              9,998             5,009                       50  %
Total net revenue              257,188            169,030            88,158                       52  %         489,284            418,931            70,353                       17  %
Costs and expenses:
Cost of revenue (exclusive
of depreciation and
amortization shown
separately below)               17,993             11,825             6,168                       52  %          32,867             28,672             4,195                       15  %
Sales and marketing            113,641             96,289            17,352                       18  %         226,550            233,586            (7,036)                      (3) %
Product development             68,695             53,969            14,726                       27  %         136,687            121,082            15,605                       13  %
General and administrative      45,095             26,402            18,693                       71  %          76,956             69,938             7,018                       10  %
Depreciation and
amortization                    12,833             12,582               251                        2  %          25,916             24,940               976                        4  %
Restructuring                       12              3,312            (3,300)                    (100) %              32              3,312            (3,280)                     (99) %
Total costs and expenses       258,269            204,379            53,890                       26  %         499,008            481,530            17,478                        4  %
Loss from operations            (1,081)           (35,349)           34,268                      (97) %          (9,724)           (62,599)           52,875                      (84) %
Other income, net                  542                495                47                        9  %           1,247              2,878            (1,631)                     (57) %
Loss before income taxes          (539)           (34,854)           34,315                      (98) %          (8,477)           (59,721)           51,244                      (86) %
Benefit from income taxes       (4,751)           (10,864)            6,113                      (56) %          (6,893)           (20,228)           13,335                      (66) %
Net income (loss)            $   4,212          $ (23,990)         $ 28,202                     (118) %       $  (1,584)         $ (39,493)         $ 37,909                      (96) %


(1) Percentage changes are calculated based on rounded numbers and may not
recalculate exactly due to rounding.
Three and Six Months Ended June 30, 2021 and 2020
Net Revenue
Advertising. We generate advertising revenue from the sale of our advertising
products - including enhanced listing pages and performance and impression-based
advertising in search results and elsewhere on our platform - to businesses of
all sizes, from single-location local businesses to multi-location national
businesses. Advertising revenue also includes revenue generated from the resale
of our advertising products by certain partners and monetization of remnant
advertising inventory through third-party ad networks. We present advertising
revenue on a disaggregated basis for our high-level category groupings, Services
and Restaurants, Retail & Other.
Advertising revenue for the three and six months ended June 30, 2021 increased
compared to the prior-year periods. Revenue from businesses in our Services
categories, particularly Home Services businesses, increased due to an improved
retention rate of non-term advertisers' budgets, an increase in paying
advertising locations and higher customer spend. Revenue from businesses in our
Restaurants, Retail & Other categories increased due to growth in the number of
paying advertising locations, reflecting our reduction of relief incentives as
COVID-19 pandemic-related operating restrictions eased in the second quarter and
businesses in these categories were able to operate at greater capacity.
Transactions. We generate revenue from various transactions with consumers,
primarily through our partnership integrations, which are mainly revenue-sharing
arrangements that provide consumers with the ability to complete food ordering
and delivery transactions through third parties directly on Yelp. We earn a fee
for acting as an agent for transactions placed through these integrations, which
we record on a net basis and include in revenue upon completion of a
transaction.
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Transactions revenue for the three months ended June 30, 2021 decreased compared
to the prior-year period due to a lower volume of food takeout and delivery
orders as many restaurants resumed or increased the capacity of their dine-in
operations during the quarter. Transactions revenue for the six months ended
June 30, 2021 increased compared to the prior-year period due to an overall
increase in the volume of food takeout and delivery orders due to the COVID-19
pandemic, which limited dine-in operations of many restaurants.
Other. We generate revenue through our subscription services, including our Yelp
Reservations and Yelp Waitlist products. We also generate revenue through our
Yelp Knowledge and Yelp Fusion programs, which provide access to Yelp data for a
fee, as well as other non-advertising partnerships.
Other revenue for the three and six months ended June 30, 2021 increased
compared to the prior-year periods primarily due to a reduction in the relief
incentives that we provided to our customers impacted by the COVID-19 pandemic
during the three and six months ended June 30, 2020, mainly in the form of
waived subscription fees. Other revenue also reflected increased revenue from
our Yelp Fusion program, which we introduced in May 2020.
Trends and Uncertainties of Net Revenue. Net revenue increased in the three
months ended June 30, 2021 from the three months ended March 31, 2021 due to
increased advertiser demand, as well as from the three months ended June 30,
2020, reflecting recovery from the impact of the COVID-19 pandemic and progress
on our strategic initiatives. Net revenue also increased compared to the three
months ended June 30, 2019, particularly revenue from Services categories, which
increased by 23%. While the pace of recovery in our Restaurants, Retail & Other
categories remains subject to the evolution of the COVID-19 pandemic and related
public health restrictions, we expect our initiatives will continue to drive
momentum in the third quarter. As such, we anticipate net revenue in the three
months ending September 30, 2021 will remain relatively consistent with or
slightly increase from the second quarter of 2021.
Costs and Expenses
Cost of Revenue (exclusive of depreciation and amortization). Our cost of
revenue consists primarily of credit card processing fees and website
infrastructure expense, which includes website hosting costs and employee costs
(including stock-based compensation expense) for the infrastructure teams
responsible for operating our website and mobile app, and excludes depreciation
and amortization expense. Cost of revenue also includes third-party advertising
fulfillment costs.
Cost of revenue for the three and six months ended June 30, 2021 increased
compared to the prior-year periods, primarily due to:
•increases in website infrastructure expense of $2.6 million and $1.4 million,
respectively, as a result of higher traffic;
•increases in advertising fulfillment costs of $2.3 million and $2.4 million,
respectively, driven by expanded efforts to syndicate advertising budgets on
third-party sites; and
•increases in merchant credit card fees of $1.3 million and $0.7 million,
respectively, due to a higher volume of transactions associated with the
increase in advertising revenue.
Sales and Marketing. Our sales and marketing expenses primarily consist of
employee costs (including sales commission and stock-based compensation
expenses) for our sales and marketing employees. Sales and marketing expenses
also include business and consumer acquisition marketing, community management,
as well as allocated workplace and other supporting overhead costs.
Sales and marketing expenses for the three months ended June 30, 2021 increased
compared to the prior-year periods due to:
•an increase in marketing and advertising costs of $13.4 million, reflecting our
investment in targeted business owner acquisition and regional consumer
campaigns; and
•an increase of $5.3 million in employee costs due to higher sales headcount as
compared with the prior-year period. The increase in sales headcount was due to
the impact of the restructuring plan we announced on April 9, 2020
("Restructuring Plan") on sales headcount in the prior-year period, as well as
increased hiring efforts in the second half of 2020.
These increases were partially offset by a decrease in allocated workplace
operating costs of $1.3 million due to reductions in our amount of leased office
space, which began in the first quarter of 2021.
Sales and marketing expenses for the six months ended June 30, 2021 decreased
compared to the prior-year period due to:
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•a decrease of $20.4 million in employee costs, which was primarily due to lower
sales headcount following the terminations associated with the Restructuring
Plan; and
•a decrease in allocated workplace operating costs of $4.9 million as a result
of our office closures, which began at the end of the first quarter 2020, and
the reduction of our office space in 2021.
These decreases were largely offset by an increase in marketing and advertising
costs of $18.3 million.
Product Development. Our product development expenses primarily consist of
employee costs (including stock-based compensation expense, net of capitalized
employee costs associated with capitalized website and internal-use software
development) for our engineers, product management and corporate infrastructure
employees. In addition, product development expenses include allocated workplace
and other supporting overhead costs.
Product development expenses for the three and six months ended June 30, 2021
increased compared to the prior-year periods due to increases in employee costs
of $13.0 million and $14.2 million, respectively, primarily reflecting lower
costs in the prior-year periods due to the reduced-hour work weeks implemented
in the second quarter of 2020 under the Restructuring Plan, which ended during
the third quarter of 2020. The increase in employee costs also reflected higher
stock-based compensation expenses in 2021.
General and Administrative. Our general and administrative expenses primarily
consist of employee costs (including stock-based compensation expense) for our
executive, finance, user operations, legal, people operations and other
administrative employees. Our general and administrative expenses also include
our provision for doubtful accounts, consulting costs, as well as workplace and
other supporting overhead costs.
General and administrative expenses for the three and six months ended June 30,
2021 increased compared to the prior-year periods due to:
•an impairment charge of $11.2 million related to the right-of-use assets and
leasehold improvements for office space that was subleased during the three
months ended June 30, 2021 (see   Note 8, "    Leases    ,    "   of the Notes
to Condensed Consolidated Financial Statements included under Part I, Item 1 in
this Quarterly Report for further detail); and
•increases in employee costs of $9.5 million and $10.8 million, respectively,
which were primarily the result of our determination that the performance
conditions for performance-based restricted stock units had either been met or
were expected to be met.
These increases were partially offset by decreases in our provision for doubtful
accounts of $2.0 million and $14.7 million, respectively, due to our release of
a portion of our COVID-19-related bad debt reserves following a decline in the
rate of customer delinquencies.
Depreciation and Amortization. Depreciation and amortization expense primarily
consists of depreciation on computer equipment, software, leasehold
improvements, capitalized website and software development costs, and
amortization of purchased intangible assets.
Depreciation and amortization expense for the three and six months ended
June 30, 2021 slightly increased, primarily due to increases in depreciation
associated with capitalized website and internal use software development costs
as we invested in new and enhanced products for business owners and consumers.
Restructuring. In April 2020, we announced the Restructuring Plan to help manage
the near-term financial impacts of the COVID-19 pandemic. We incurred $3.3
million in restructuring costs during the three and six months ended June 30,
2020, which consisted of severance, payroll taxes and related benefits costs for
terminated employees. See   Note 1    8    , "    Restructuring    ,    "   of
the Notes to Condensed Consolidated Financial Statements included under Part I,
Item 1 in this Quarterly Report for further detail.
Trends and Uncertainties of Costs and Expenses. A majority of our expenses
increased during the three months ended June 30, 2021 compared to the three
months ended March 31, 2021, primarily reflecting the impairment charge we
recorded in the second quarter, as well as higher cost of revenue. We expect
costs and expenses to further increase in the three months ending September 30,
2021 as we seek further opportunities to sublease portions of our leased office
space, which may result in additional impairment charges, and continue to make
strategic investments in our product development, marketing and sales teams to
support the growth of our business.
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Other Income, Net
Other income, net consists primarily of the interest income earned on our cash,
cash equivalents and previously held marketable securities, the portion of our
sublease income in excess of our lease cost, amortization of debt issuance
costs, credit facility fees and foreign exchange gains and losses.
Other income, net for the six months ended June 30, 2021 decreased compared to
the prior-year period, primarily driven by lower interest income as a result of
the change in our investment strategy in the first quarter of 2020 to reduce our
holdings of marketable securities in favor of holdings that are more liquid,
mainly money market funds, which offer lower interest rates. For more
information on this change, see   Note 4, "    Marketable Securities    ,"  

of


the Notes to Condensed Consolidated Financial Statements.
Benefit from Income Taxes
Benefit from income taxes consists of: federal and state income taxes in the
United States and income taxes in certain foreign jurisdictions; deferred income
taxes reflecting the net tax effects of temporary differences between the
carrying amounts of assets and liabilities for financial reporting purposes and
the amounts used for income tax purposes; and the realization of net operating
loss carryforwards.
The decreases in benefit from income taxes during the three and six months ended
June 30, 2021 compared to the prior-year periods were primarily due to a
decrease in quarter-to-date and year-to-date pre-tax losses in 2021 as well as
net operating loss benefits in the prior-year periods under the Coronavirus Aid,
Relief and Economic Security Act (the "CARES Act") that did not recur in 2021.
The CARES Act, which was enacted on March 27, 2020 in response to the COVID-19
pandemic, allowed for net operating losses incurred in 2018, 2019 and 2020 to be
carried back to tax years with a 35.0% tax rate. See   Note 15, "    Income
Taxes    ,    "   of the Notes to Condensed Consolidated Financial Statements
included under Part I, Item 1 in this Quarterly Report for further detail.
As of December 31, 2020, we had approximately $31.2 million in net deferred tax
assets ("DTAs"). As of June 30, 2021, we consider it more likely than not that
we will have sufficient taxable income in the future that will allow us to
realize these DTAs. However, it is possible that some or all of these DTAs will
not be realized. Therefore, unless we are able to generate sufficient taxable
income from our operations, a substantial valuation allowance may be required to
reduce our DTAs, which would materially increase our expenses in the period in
which we recognize the allowance and have a materially adverse impact on our
consolidated financial statements. The exact timing and amount of the valuation
allowance recognition are subject to change on the basis of the net income that
we are able to actually achieve. We will continue to evaluate the possible
recognition of a valuation allowance on a quarterly basis.
Beginning in 2022, we expect additional changes under the U.S. Tax Cuts and Jobs
Act (the "Tax Act") to come into effect that could adversely impact our
effective tax rate and cash flows in future years. The Tax Act, which was
enacted on December 22, 2017, made broad and complex changes to the U.S. tax
code, including, among other things, reducing the federal corporate tax rate. We
will continue to evaluate the impacts and monitor the issuance of additional
regulatory or accounting guidance in addition to any executive or legislative
updates.
Non-GAAP Financial Measures
Our condensed consolidated financial statements are prepared in accordance with
GAAP. However, we have also disclosed below adjusted EBITDA and adjusted EBITDA
margin, each of which is a non-GAAP financial measure.
Adjusted EBITDA has limitations as an analytical tool, and you should not
consider it in isolation or as a substitute for analysis of our results as
reported under GAAP. In particular, adjusted EBITDA should not be viewed as a
substitute for, or superior to, net income (loss) prepared in accordance with
GAAP as a measure of profitability or liquidity. Some of these limitations are:
•although depreciation and amortization are non-cash charges, the assets being
depreciated and amortized may have to be replaced in the future, and adjusted
EBITDA does not reflect all cash capital expenditure requirements for such
replacements or for new capital expenditure requirements;
•adjusted EBITDA does not reflect changes in, or cash requirements for, our
working capital needs;
•adjusted EBITDA does not reflect the impact of the recording or release of
valuation allowances or tax payments that may represent a reduction in cash
available to us;
•adjusted EBITDA does not consider the potentially dilutive impact of
equity-based compensation;
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•adjusted EBITDA does not take into account any income or costs that management
determines are not indicative of ongoing operating performance, such as
restructuring costs and impairment charges; and
•other companies, including those in our industry, may calculate adjusted EBITDA
differently, which reduces its usefulness as a comparative measure.
Because of these limitations, you should consider adjusted EBITDA and adjusted
EBITDA margin alongside other financial performance measures, net income (loss)
and our other GAAP results.
Adjusted EBITDA. Adjusted EBITDA is a non-GAAP financial measure that we
calculate as net income (loss), adjusted to exclude: provision for (benefit
from) income taxes; other income, net; depreciation and amortization;
stock-based compensation expense; and, in certain periods, certain other income
and expense items, such as restructuring costs and impairment charges.
Adjusted EBITDA margin. Adjusted EBITDA margin is a non-GAAP financial measure
that we calculate as Adjusted EBITDA divided by net revenue.
The following is a reconciliation of net income (loss) to adjusted EBITDA, as
well as the calculation of net income (loss) margin and adjusted EBITDA margin,
for each of the periods indicated (in thousands, except percentages):
                                                            Three Months Ended                              Six Months Ended
                                                                 June 30,                                       June 30,
                                                2021               2020               2019               2021               2020
Reconciliation of Net Income (Loss) to
Adjusted EBITDA:
Net income (loss)                           $   4,212          $ (23,990)

$ 12,303 $ (1,584) $ (39,493) (Benefit from) provision for income taxes (4,751)

           (10,864)             3,785             (6,893)           (20,228)
Other income, net                                (542)              (495)            (3,891)            (1,247)            (2,878)
Depreciation and amortization                  12,833             12,582             12,240             25,916             24,940
Stock-based compensation                       40,859             30,585             30,452             80,104             62,335
Restructuring                                      12              3,312                  -                 32              3,312
Asset impairment(1)                            11,164                  -                  -             11,164                  -
Adjusted EBITDA                             $  63,787          $  11,130          $  54,889          $ 107,492          $  27,988

Net revenue                                 $ 257,188          $ 169,030          $ 246,955          $ 489,284          $ 418,931
Net income (loss) margin                            2  %             (14) %               5  %               -  %              (9) %
Adjusted EBITDA margin                             25  %               7  %              22  %              22  %               7  %


(1) Recorded within general and administrative expenses on our Condensed
Consolidated Statements of Operations.
Liquidity and Capital Resources
As of June 30, 2021, we had cash and cash equivalents of $558.2 million, which
consisted of cash and money market funds. Our cash held internationally as of
June 30, 2021 was $11.2 million.
To date, we have been able to finance our operations and our acquisitions
through proceeds from private and public financings, including our initial
public offering in March 2012 and our follow-on offering in October 2013, cash
generated from operations, and, to a lesser extent, cash provided by the
exercise of employee stock options and purchases under the Employee Stock
Purchase Plan, as well as proceeds from our sale of Eat24 to Grubhub in October
2017.
We continue to hold the majority of our investments in highly liquid money
market funds following the liquidation of our portfolio of marketable securities
in the first half of 2020, which we undertook as a result of our change in
investment strategy to preserve liquidity in response to the COVID-19 pandemic.
Our remaining investments that were not held in money market funds as of
June 30, 2021 were held in certificates of deposit. See   Note 4,
"    Marketable Securities    ,    "   of the Notes to Condensed Consolidated
Financial Statements included under Part I, Item 1 in this Quarterly Report for
further details about the liquidation of our portfolio of marketable securities.
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We have the ability to access backup liquidity to fund working capital and for
other capital requirements, as needed, through a three-year, $75.0 million
senior unsecured revolving credit facility (including a $25.0 million letter of
credit sub-limit) as part of our Credit Agreement with Wells Fargo Bank,
National Association which we entered into in May 2020 (the "Credit Agreement").
As of June 30, 2021, we had $21.5 million of letters of credit under the
sub-limit related to lease agreements for certain office locations, which are
required to be maintained and issued to the landlords of each facility, and
$53.5 million remained available under the revolving credit facility as of that
date. The cost of capital associated with this credit facility was not
significantly more than the cost of capital that we would have expected prior to
the onset of the COVID-19 pandemic. As of June 30, 2021, we were in compliance
with all covenants and there were no loans outstanding under the Credit
Agreement. For more information about the terms of the Credit Agreement,
including financial covenants, events of default and other limitations, see
"Management's Discussion and Analysis of Financial Condition and Results of
Operations-Liquidity and Capital Resources" included under Part II, Item 7 in
our Annual Report.
Our future capital requirements and the adequacy of available funds will depend
on many factors, including those set forth under "Risk Factors" included under
Part I, Item 1A in our Annual Report. We believe that, as a result of the steps
we have taken in response to the COVID-19 pandemic, our existing cash and cash
equivalents, together with any cash generated from operations, will be
sufficient to meet our material cash commitments, including: working capital
requirements; our anticipated repurchases of common stock pursuant to our stock
repurchase program; payment of taxes related to the net share settlement of
equity awards; payment of lease costs related to our operating leases; and
purchases of property, equipment and software and website hosting services for
at least the next 12 months. However, this estimate is based on a number of
assumptions that may prove to be materially different and we could exhaust our
available cash and cash equivalents earlier than presently anticipated. We may
be required to draw down funds from our revolving credit facility or seek
additional funds through equity or debt financings in the next 12 months to
respond to business challenges associated with the COVID-19 pandemic or other
challenges, including the need to develop new features and products or enhance
existing services, improve our operating infrastructure or acquire complementary
businesses and technologies. The cost of capital associated with any additional
funds sought in the future might be adversely impacted by the extent and
duration of the impact of the COVID-19 pandemic on our business.
Amounts deposited with third-party financial institutions exceed the Federal
Deposit Insurance Corporation and Securities Investor Protection Corporation
insurance limits, as applicable. These cash and cash equivalents could be
impacted if the underlying financial institutions fail or are subjected to other
adverse conditions in the financial markets. To date, we have experienced no
loss or lack of access to our cash and cash equivalents; however, we can provide
no assurances that access to our invested cash and cash equivalents will not be
impacted by adverse conditions in the financial markets.
Cash Flows
The following table summarizes our cash flows for the periods indicated (in
thousands):

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