On July 6, 2022, Michelle Wilson notified Zendesk, Inc. of her decision to resign from the Company's Board of Directors, effective immediately, due to personal reasons. The Board has appointed Archana Agrawal as Chair of the Board's Nominating and Corporate Governance Committee following Ms. Wilson's resignation. Ms. Wilson's resignation is not due to any disagreement with the Company.

Also, on July 6, 2022, Carl Bass and Thomas Szkutak notified the Company that they will not stand for reelection to the Board at the Company's 2022 annual meeting of stockholders (the “Annual Meeting”). Mr. Bass and Mr. Szkutak will continue to serve as directors until the Annual Meeting. The decisions of Messrs.

Bass and Szkutak not to stand for reelection are not due to any disagreement with the Company. On July 6, 2022, the Board appointed Ronald Pasek to the Board as a Class II director, effective that day. Mr. Pasek has also been nominated by the Board to stand for election as a Class II director at the Annual Meeting.

Concurrent with his appointment to the Board, Mr. Pasek was appointed to the Audit Committee of the Board.