On November 28, 2022, the Board of Zendesk, Inc. appointed Julie Swinney as acting Chief Financial Officer of the Company, effective as of December 2, 2022. Ms. Swinney, age 51, is an accomplished executive with more than 25 years of finance, operations, mergers & acquisitions and global business scale experience across software and hardware. Prior to being appointed as acting Chief Financial Officer, Ms. Swinney served as Senior Vice President of Finance and Strategy at the Company.

In addition, Ms. Swinney previously served as Vice President of Corporate Strategy, Planning and Reporting, Chief Audit Executive and Vice President and Chief Financial Officer of Cloud and Enterprise Data Center business, in each case, of Intel. Shelagh Glaser has resigned from her position as Chief Financial Officer of the Company. The Company confirms that the final day of employment for Ms. Glaser was December 1, 2022.