On November 28, 2022, the Board of Directors of Zendesk, Inc. appointed Tom Eggemeier as Chief Executive Officer of the Company, effective as of November 28, 2022. Mr. Eggemeier, age 50, previously served as partner at the private equity firm Permira, where he was head of the firm’s Menlo Park, CA office and focused on investing and value creation in the technology sector. Prior to joining Permira, Mr. Eggemeier was the President of Genesys, a Permira fund portfolio company and leader in omnichannel customer experience and contact center software.

Mr. Eggemeier holds a B.A. from the University of Dayton and a J.D. from the University of Chicago Law School. Mikkel Svane has resigned from his position as Chief Executive Officer of the Company. The Company confirms that the final day of employment for Mr. Svane was November 28, 2022.