Stadtwerke Neuss decided to partner with IT service provider DATAGROUP for a full outsourcing. As part of a first generation outsourcing, DATAGROUP will be in charge of all of the company's IT services. DATAGROUP provides the entire IT services for the municipal utilities company.

This includes the operation of servers in the DATAGROUP Data Center and of basic services, network services, client services, mail services on the basis of Microsoft Exchange, messaging with Microsoft Teams, terminal services (Citrix), database operations for SQL and Oracles as well as SAP basic operations. Additionally, DATAGROUP manages the service desk and on-site support for the users. The transition has started in June 2023.