R International : Annual Report 2023

GEN AI

REVOLUTIONIZING DIGITAL ENGINEERING &

ENTERPRISE IT SOLUTIONS

A N N U A L R E P O R T 2 0 2 3

R SYSTEMS INTERNATIONAL LIMITED

04-27

28-131

132-254

CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

KEY NUMBERS

04

Managing Director and

28

Directors' Report

134

Standalone Financial

4100+

CEO's message

42

Corporate Governance

Statements

06

Who we are

190

Consolidated Financial

Report

08

Financial Highlights FY2023

65

Management Discussion

Statements

09

Our Global Delivery Capability

and Analysis Report

Workforce

10

What we do

81

Business Responsibility

and Sustainability Report

255-264

300+

12

Navigating the Generative

126

Risk Management Report

AI Revolution: Impact and

Opportunities in Data, Cloud,

and Automation

14

Our Offerings and Services

Notice

16

Empowering digital

255

Notice of the Thirteeth Annual

Active Clients

General Meeting

transformation journeys

across sectors

18

Digitally empowering

204 million US$

22

customers

impacting lives

20

Our people

25

Enabling change,

Revenue

Awards and Certifications

CONTENTS

26

Corporate Information

At R Systems, our dedication to Product Engineering Services is at the core of our operations. What sets us apart is our unique approach to prioritising the practical application of technology to address real- world challenges effectively. It enables us to swiftly craft domain-specific solutions, reference architectures, tools, frameworks and accelerators in the shortest possible time - thereby resulting in immense value creation for our clients.

Nitesh Bansal

Managing Director & CEO

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To know more about the company, log on to rsystems.com

Forward-Looking Statement

This document contains statements about expected future events, financial and operating results of R Systems International Limited, which are forward-looking. By their nature, forward-looking statements require the Company to make assumptions and are subject to inherent risks and uncertainties. There is a significant risk that the assumptions, predictions and other forward-looking statements will not prove

to be accurate. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause assumptions, actual future results and events to differ materially from those expressed or implied in the forward-looking statements. Accordingly, this document is subject to the disclaimer and qualified in its entirety by the assumptions, qualifications and risk factors referred to in R Systems International Limited Annual Report 2023.

GEN

AI REVOLUTIONIZING DIGITAL ENGINEERING & ENTERPRISE IT SOLUTIONS

Technology today is no longer just an enabler, rather a catalyst for exponential growth and business differentiation. Leveraging disruptive technologies such as large language models (LLM) based generative

AI (Gen AI) to create new possibilities in digital product engineering and enterprise IT solutions is core to our mission.

At R Systems, Gen AI forms a pivotal block of our digital product engineering services. Embedding Gen AI capability into clients software products or building specific enterprise IT use cases that accelerate their digital transformation - delivering accuracy, speed and highly personalized experiences.

We realize the infinite advantage of gen AI in streamlining operations, improving product development, and redefining customer experiences. For us, it presents exciting opportunities to design and deliver unique digital experiences for clients. Our advanced IT solutions have enhanced operational efficiency by automating business processes and reducing time-to-market for digital products. At the same time, it has accelerated product development and created personalized experiences to meet evolving consumer expectations.

Our early quests to incorporate Gen AI to revolutionize digital engineering have redefined enterprise IT. From cloud solutions to data analytics, and infrastructure management, it has illustrated a transformative impact on our client KPIs. Gen AI integrations have also crafted engaging, responsive, and highly engaging digital platforms, and solutions that elevate customer experiences like never before.

Gen AI has played a significant role in promoting sustainable development by creating energy- efficient algorithms and technologies that reduce carbon footprint in various industries, including digital engineering and IT services.

As we move ahead, we stand at the precipice of this digital leap, making significant strides through the strategic application of Gen AI. Our annual report reflects our relentless pursuit of technological excellence and a window into the future we are shaping with our clients. It details our milestones in sculpting the craft of digital engineering and our role in revolutionizing enterprise IT. In the following pages, you will discover our differentiated strategy, bolstered by Blackstone's unwavering support, consistent financial performance, and sustainable initiatives. Come, explore this journey with us, where each step is a leap towards a cognitive, assisted, and more efficient world.

Together with our clients and partners, we are not just witnessing change; we are driving the change. We invite you to read this report as we unveil the advancements that define R Systems and join us in celebrating a year of achievements and the boundless opportunities that await us.

R Systems International Limited

Annual Report 2023

CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

NOTICE

Managing Director and

CEO's message

Looking back on a year of transformation and growth

Dear Stakeholders,

On behalf of the entire team at

R Systems, I am pleased to present our Annual Report for FY 2023. It has been a year of significant transformation, marked by

our strategic partnership with Blackstone, the acquisition of Velotio, and a renewed focus on industry-aligned solutions.

We were recently recognized as one of Dun & Bradstreet's Top 500 Value Creators in India for 2023. This honor is a reflection of our unwavering commitment to creating value. It exemplifies our constant pursuit

of innovation and excellence in all aspects of our business.

Strategic Realignment and

Growth

During the year gone by, we have successfully realigned our operations and strategically embarked on a digital transformation drive for our top clients. With deep understanding of the digital ecosystem and challenges faced by our clients, we continued to engineer innovative solutions that enabled our clients to stay ahead of the curve. While the investment from Blackstone and the Velotio integration has enabled us to drive performance and ensure client success, it has also offered us the edge to introduce new digital offerings.

The acquisition of Velotio has also strengthened our engineering capabilities in Cloud, DevOps, Data Engineering, Media, & Storage technologies and provides us access to an additional top-tier talent ecosystem in India. Looking ahead, we remain focused on powering tech innovations to shape a dynamic digital environment.

Leveraging change through Generative AI solutions

Our company specializes in harnessing the power of Generative AI (Gen AI) to revolutionize digital engineering and enterprise IT solutions. Our services and solutions already integrate the power of language model (LLM)-based Gen AI to accelerate our clients' digital transformations. With Gen AI forming a pivotal block for our digital product engineering services and serving as a multiplier for enterprise solutions, we empower our clients to achieve exceptional efficiency and exponential growth. Our advanced IT solutions, fuelled by Gen AI, streamline operations, improve product development, and redefine customer experiences across various industries including Technology, Healthcare, Telecom

• Media, Fintech, EdTech, Retail, Enterprise SaaS, Manufacturing, and Logistics. We strive to empower our clients' products to be more effective, intelligent, captivating, and personalized for their users. We integrate Gen AI capabilities into our cloud solutions to help our clients optimize the total
  cost of ownership (TCO) of their cloud initiatives. At R Systems, we are committed to sculpting the craft of digital engineering and revolutionizing enterprise IT with the strategic application of Gen AI, ensuring sustainable development and optimization of resources across organizations.

Product Engineering Services

At R Systems, our dedication to Product Engineering Services is at the core of our operations. What sets us apart is our unique approach to prioritising the practical application of technology to address real-world challenges effectively. It enables us to swiftly craft domain-specific solutions, reference architectures, tools, frameworks and accelerators in the shortest possible time - thereby resulting in immense value creation for our clients.

We have invested in specialized innovation labs dedicated to

exploring emerging domains such as cloud technologies, AI, and customer experience (CX/ UX), furthering our commitment to staying ahead of the curve. A recent collaboration with one of the most prestigious colleges in India, IIT-Delhi, has resulted in the establishment of a joint center for research and innovation in applied AI and Gen AI.

Financial Performance

In the 2023 financial year, we achieved remarkable financial performance, with a revenue of over INR 16,800 million showcasing an impressive EBITDA margin of 15.7% (14.7% margin net of one-time fee). Our net profit for the year stands at INR 1,401 million. These results reflect the hard work and dedication of our team. Despite challenges arising from macroeconomic shifts, our order book remained robust. We continue to witness strong demand for our digital services, driven by technologies such as Gen AI, RPA, cloud, IoT, mobility and analytics, all of which cater to specific

client requirements.

A Commitment to People and Culture

At R Systems, we believe that our achievements are pivoted to a team of extraordinary people. Their talent, expertise and dedication enable us to climb the ladder of success consistently. We have been recently honoured as a 'Great Place to Work' and all our offices spread across ten countries have been felicitated by this recognition. It also reiterates our commitment to building a vibrant work culture that prioritizes employee well-being, professional growth, and continuous learning. We take great pride in acknowledging and appreciating employee performances and strive to create an inclusive working environment where every individual feels valued and respected.

Fulfilling our social responsibility

Corporate Social Responsibility (CSR) is an integral part of our corporate

culture. We believe in giving back to the community. Our CSR projects focus on making a positive difference to people's lives. We prioritize issues such as Education, Research and Development, women empowerment, livelihood generation, health, and community development to make a lasting change in society.

Looking Ahead

As we move forward, I am confident that R Systems is well-positioned for continued success and growth. We live in a digitally connected world and our expectations as a consumer are shaped by the digital experiences we have. This creates an imperative for the digital product companies to rapidly integrate more real-time intelligence into their products to shape the user journeys while at the same time challenges enterprises to design day to day processes with more efficiency and experience in mind. Our customers are some of the leading digital and tech enterprises across industries that are shaping these trends and expect us as their partners to enable them. This is what our customers have relied upon us to deliver for over 3 decades. We continue to invest in tools, technologies and enablement of our workforce to remain ahead

of the curve, to dive deeper into realms of advanced technologies to remain at the forefront of serving our customers even better.

Thank you for your continued support.

Sincerely,

Nitesh Bansal

Managing Director & CEO

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R Systems International Limited

Annual Report 2023

Who we are

CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

NOTICE

Over the past three decades, we have established a reputation as a leading digital product engineering Company. We design and develop from embedded systems to cloud native software products and platforms that amplify digital experiences.

Our expertise in developing innovative digital solutions has enabled us to empower enterprises with pioneering solutions for digitizing entire value chains. Specializing in Cloud, Data, AI, and CX, we offer differentiated and customized solutions to our diverse clientele.

Our

strategic Objectives

AI-Automation First

The integration of these advanced technologies sets us apart, making our products more intelligent, adaptable, and future-ready.

Best in Class Talent across geographies

Our global ensemble possesses best-in-class product engineering minds, transcending borders to shape the future.

Our

Purpose

Our purpose is to enhance the human experience through technology

Belief

With a steadfast 'product mindset,' we possess the expertise to design, develop, and manage world-class digital platforms and products.

Vision

To enable independent software vendors (ISVs) and enterprises to craft innovative human experiences through purposeful digital engineering from embedded systems to cloud.

Scale with Agility	Performance Engineering
As 'large' as it takes to offer a comprehensive	We engineer with a relentless pursuit of
spectrum of digital engineering, yet as	excellence, ensuring products that are not just
'nimble' as needed to offer tailored solutions	functional but high on performance.
with a personal touch.

Industries we serve

Mission

Our mission is to guide ISVs and enterprises across industry verticals to engineer and utilize connected products and platforms that deliver meaningful and immersive digital experiences for users. We serve our clients to leverage the power of AI, Automation, Cloud, Data, and Analytics to continuously digitize their value chain and improve the operational efficiency of their businesses.

Tech and Independent		Healthcare		Manufacturing,		Telecom, Media,
Software Vendors (ISV)				and Logistics		and Entertainment

Our

Values

Integrity

Our team upholds unwavering integrity, ensuring trust and transparency in every interaction.

Humility

We listen, learn, and lead with a profound respect for diverse perspectives, and experiences.

Curiosity

Our employees' relentless quest for knowledge drives innovation and excellence in all we do at R Systems.

Banking and	Hospitality and Other	Public Services
Financial Services	Services Industries

We acquired Velotio, a leading product Engineering and Digital Solutions company in July 2023. The Velotio team of over 300 engineers, have built over 110 transformational digital products for global customers including Fortune 500 companies and NASDAQ-listed enterprises. We are looking forward to achieve significant milestones together.

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R Systems International Limited

Annual Report 2023

Financial Highlights FY2023

Revenue	H in mn.	YoY EBITDA	in %		Net Profit	H in mn.	Earnings Per Share	H

CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

NOTICE

Our Global Delivery Capability

17	27	Offices	Development centres

CountriesOffices

Continent

11,556			15,158			16,845				13.97			13.74			15.70				1,414			1,397			1,402				11.85			11.81			11.84
2021		2022	2023		2021		2022	2023		2021		2022	2023		2021		2022	2023

Performance highlight

	4100+									300+							Over 85%
	Workforce									Active Clients									Repeat Business
	204million US$			17million US$			3+ million USD Customer	6
					1+ million USD Customer	46
	Revenue								PAT
		Revenue by Geography						in %		Revenue by Vertical														in %
						1.88						1.88			1.30							19.59						18.99							22.12
10.39				0.99			10.05																		20.38
						2022				12.78				2023											2022							2023
12.54
														18.81
							74.20																10.52	18.11											10.75
																		73.99
																										14.30
																						16.40									15.60
																																	14.43
		North America																Independent Software Vendor (ISV)
		SEAC																							Healthcare
		Europe																Banking, Finance & Insurance (BFSI)
		India																							Telecom, Media & Entertainment (TME)
		ROW																							Manufacturing, and Logistics
																												Services

18

Development centres

USA

1 1

Canada

2 1

UK

1 0

Europe		North America		Asia

1	0			2	0
Switzerland			Hong Kong
	1	1	1	1
	Moldova	Singapore

Philippines

2

1

1

0

China

Japan

1 0

	Romania	Thailand
	2 2
	3	3
	India		Malaysia
	4 4
			1	1
Poland			Indonesia
2	2			1	1
		Vietnam
		1	0

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R Systems International Limited

Annual Report 2023

What we do

Delivering tomorrow's digital product engineering and serving specialized IT solutions.

Our commitment to client success is reiterated by our focus on delivering exceptional and innovative solutions that are specifically designed to empower enterprises across the entire life cycle of digital products:

• Developing new digital products/ applications and platforms - faster, better and cheaper.
• Managing existing product ecosystems to significantly reduce the cost to serve and boost margins.
• Enabling implementation of client products through professional services, accelerating time to revenue we provide comprehensive services for nurturing organizational growth.

Digital Transformation

The use of emerging technologies such as AI, Machine Learning, loT (Internet of Things), and integrated digital solutions are helping clients in their digital transformation journey. This, in turn, is improving overall operational efficiency and decision-making processes.

CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

NOTICE

Cloud Services

R Systems is enabling clients to move to cloud platforms and switch to scalable, flexible, and cost-effective operations.

We also migrate or build APIs and micorservice based architectures to enable organisations to change revenue models from licensing to SAAS platforms.

Automation and Process

Optimization

We are introducing automated solutions to make routine tasks easier and improve the overall efficiency of organizations.

Additionally, we are assessing existing solutions to optimize processes and enhance their efficiency.

Data Analytics and Insights

Our data analytics services are curated to help clients utilize advanced analytics tools efficiently and make informed decisions.

Collaborative Partnership

We continuously strive to understand the changing needs and expectations of clients and develop solutions that specifically address their concerns. It also allows us to review, update, and introduce new technology to stay a step ahead of competition.

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R Systems International Limited

Annual Report 2023

Navigating the Generative AI

Revolution: Impact and Opportunities

in Data, Cloud, and Automation

CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

NOTICE

management with the recent advancements in Gen AI. These significant enhancements in the rapid deployment, monitoring, and management of applications, with optimized efficiency, are making cloud computing

This past year, Generative AI has profoundly influenced domains of Data and Analytics, Cloud and DevOps, and Automation and Digital Operations more than it has impacted others. As these technologies evolve, our clients are experiencing significant disruptions and ever-expanding opportunities. At R Systems, we are strategically positioned to guide our clients through this complex landscape, leveraging our deep industry expertise to maximize the opportunities presented by the Generative AI revolution and plan ahead to address business challenges they bring along.

Data & Analytics

Gen AI has significantly transformed data and analytics services by enabling deeper and quicker insights. This leapfrog in the efficient processing of vast data volumes, identifying trends, anomalies, and opportunities with enhanced precision, is recasting the very definition of what is possible in enterprises. Our clients are acutely aware and are exploring the impact of Gen AI in making well-informed strategic decisions and enhancing their competitive edge in the volatile markets.

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R Systems embeds Gen AI capabilities in our analytics solutions that help our clients achieve their Objectives and Key Results (OKRs). Transforming data into actionable intelligence, we equip our clients to leverage Gen AI to ask deeper questions and drill further into their insights. This helps them better understand their current market positions and effectively respond to market dynamics. To illustrate the impact of Gen AI, here are some industry use cases:

1. Healthcare: Gen AI in healthcare enables the analysis of patient data to predict outcomes and optimize treatment protocols. This application helps in early disease detection and the creation of personalized treatment plans, improving patient care while reducing healthcare costs and readmission rates.
2. Financial Services: In the financial sector, Gen AI enhances risk assessment and fraud detection capabilities. Analyzing transaction patterns and customer data helps financial institutions identify potential fraud scenarios and more accurately assess credit risks, thereby offering safer and more personalized banking services with superior customer experience (CX).
3. Retail: Gen AI is revolutionizing the retail industry by using customer data to personalize shopping experiences. Understanding customer buying behaviors and preferences allows retailers to provide targeted promotions and optimize stock levels, which boosts customer delight and enables extreme operational efficiency.

Cloud and DevOps

Cloud and DevOps have seen drastic improvements in agility and reinforced resilience in infrastructure

a strategic competitive advantage for our clients. In our engagements, we constantly discuss and explore the potential of Gen AI in elevating their operational capabilities to a strategic differentiator. At R Systems, we integrate Gen AI capabilities into our cloud solutions to help our clients optimize the total cost of ownership (TCO) of their cloud initiatives. Through self-monitoring workflows and Gen AI-based downtime prevention alerts, we enable our clients' mission-critical infrastructure management. To demonstrate the impact of Gen AI innovations, we can consider the below industry use cases:

1. Telecommunications: In telcos, Gen AI has shown tremendous potential in streamlining network management and enhancing service delivery. It allows providers to offer more reliable services and manage vast networks efficiently, reducing operational costs and improving customer satisfaction.
2. Manufacturing: For manufacturing leaders, Gen AI multiplies their automated production processes and real-time monitoring of equipment through NLP-based interactive interventions. This leads to faster production times, fewer interruptions, and a substantial increase in production efficiency, directly impacting profitability and quality.
3. E-commerce: In the e-commerce space, Gen AI optimizes cloud infrastructure to handle varying loads, especially during peak shopping periods. This capability ensures seamless customer experiences, higher transaction success rates, and robust system performance, ultimately boosting customer loyalty and business growth.

Automation and Digital Ops

Gen AI has fundamentally redefined Automation and Digital Operations by deploying smarter, more adaptive systems that significantly boost both efficiency and precision.

This transformation is reshaping how enterprises manage operations, leading to substantial reductions in operational costs and notable enhancements in scalability. These AI-driven automation solutions optimize intricate yet repeatable tasks and workflows with accuracy, which speeds up operations and maintains consistent quality and compliance across our clients' digital value chain. Our automation experts at R Systems are tailoring these solutions to the unique needs of our clients, empowering them to obsess with customer service excellence while allowing AI-led automation to address their operational performance indicators (KPIs).

Here are some industry use cases that further illustrate the impact of Gen AI on automation and digital operations:

1. Logistics and Supply Chain: In logistics, Gen AI optimizes routing and inventory management, reducing delivery times and costs. It enhances supply chain transparency, streamlines alerts, and optimizes operational efficiency, allowing companies to respond more swiftly to unforeseen supply chain disruptions or unanticipated customer needs.
2. Automotive: In the automotive industry, Gen AI enhances the automation of production lines and quality control processes. This results in higher production accuracy, reduced waste, and improved safety, all while meeting high-quality standards.
3. ISVs: In the software as a service (SaaS) and independent software vendor (ISV) industries, Gen AI automates and enhances software development processes and customer service operations. Gen AI enables automated testing and deployment, which accelerates the release cycles and improves software quality. Additionally, AI-driven analytics tools provide real-time insights into user behavior and system performance, allowing for quick adjustments and personalized service offerings.

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R Systems International Limited

Annual Report 2023

Our Offerings and Services

We are a leading digital product engineering Company. We create next-gen products and digital experiences that empower enterprises to thrive and excel in a rapidly changing business environment.

Our commitment to innovation enables us to consistently adopt the latest technologies such as cloud, automation, AI, ML, and data analytics to improve operational efficiency and aid the migration and modernization of existing digital ecosystems.

Digital Product Engineering

As a leader in digital product engineering, we specialize in crafting cutting-edge products and digital experiences that enable enterprises to excel in today's disruptive business landscape. Our domain knowledge and deep partner ecosystem allow us to integrate the latest in cloud, automation, AI, machine learning, and data analytics to help our ISV clients accelerate their product roadmaps. R Systems teams act as extended arms of our clients' New Product Introductions (NPI), reducing product development costs and delivering exceptional CX while not compromising their time to market.

Cloud and DevOps

Our specialization in AWS, Azure, and GCP enables us to facilitate seamless cloud migration, modernization of legacy systems, and accelerate software deployment cycles across organizations. It not only ensures continuous operational excellence but also future proofs the business by introducing agile and scalable solutions that drive innovation and growth.

Data and AI

To achieve strategic business advantage and uncover the full potential of intelligent analytics, Data and AI can be utilized to transform organizations. Our domain consultants can shape data strategy, establish cloud-based data infrastructure, and smarter workflows and intuitive visualization.

Quality Engineering

We enhance our clients' confidence in their digital products by elevating the quality assurance process. Through our Quality Engineering Services, we accelerate validation processes with impactful integration of AI and automation. Our services offer a full spectrum of testing solutions-from unit, integration, system, and regression testing to specialized protocols like cloud migration and security testing. We streamline API and Backend operations, optimize test automation, and conduct rigorous performance testing to ensure their applications meet the prescribed specifications and exceed user expectations. Our approach to quality engineering helps enterprises deliver exceptional software quality, significantly shorten time-to- market, and align digital outcomes with strategic business objectives.

CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

NOTICE

Embedded and Firmware

R Systems provides cutting-edge embedded services ranging from firmware development to the creation of sophisticated applications for audio/video conferencing, gaming, and live streaming & media services.

Our expertise in Base Porting, Secure Boot, and Device Drivers, across Bare Metal/RTOS, showcases our commitment to innovation. With a focus on rapid advancements in audio/video streaming and conferencing, our expertise in audio/video and cloud platforms facilitates swift market entry for our clients. This enables clients to retain market leadership in their respective domains. We also enable seamless device integration and provide customized solutions for clients to remain at the forefront of technological innovation.

Automation and Digital Ops

To ensure a seamless transition to advanced automation and scalable no-code solutions, we offer a suite of services that extend beyond traditional models to incorporate intelligent automation technologies. Our approach is built on a foundation of collaboration, from initial concept to execution, ensuring smooth digital transformations with agility. Our services leverage major players in the technology ecosystem, including Enterprise AI, Low-Code and No-Code platforms, Intelligent Process Automation (IPA), Robotic Process Automation (RPA), Cognitive Automation, and advanced chatbot integrations. With strategic use of tools from IBM, Microsoft, UiPath, and Automation Anywhere, we enhance operational workflows, driving significant improvements in speed and accuracy across all digital operations

Mobile Experience Design (UX/CX)

We deliver Hybrid as well as Native app solutions that are designed with a mobile-first strategy. Our comprehensive mobile app development services cater to the needs of modern enterprises and strive to combine innovative design with a future-proof approach. Our mobile-first strategy caters to diverse domains including travel booking, hospitality, gaming, home automation, live streaming, IoT solutions, fleet tracking, and AI/ML integrations.

Enterprise Packaged Software and Services -

Implementation and Integration

We offer tailored services across COTS solutions like Salesforce, Dynamics 365, Infor, Blue Yonder, and more. Our proficiency in integrating various applications enables us to utilize advanced platforms like Boomi and MuleSoft to accelerate time-to-value for our clients We provide a range of customized services to industries ranging from Healthcare, Manufacturing and Logistics to Telecom, Media and Entertainment, Services,

ISVs, and Hi-Tech.

It also drives digital transformation through strong partnerships with leading technology providers.

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R Systems International Limited

Annual Report 2023

Empowering digital transformation journeys across sectors

Our digital product engineering prowess and specialized enterprise IT solutions have powered digital innovations across different domains. It has allowed us to empower clients, deliver customer-centric solutions, and expedite revenue realization.

Tech and Independent Software

Vendors (ISV)

We collaborate closely with ISVs, leveraging our expertise to deliver tailored services in product development, portfolio management, and DevOps. Our OPD services reduce costs, allowing ISVs in Tech, Health, Telco, Media and Auto to launch new products and features faster and more efficiently. Our PPM services allow them to serve their customers better while they can focus on their core of new product roadmaps. Our offerings empower clients to focus on core activities, increase revenue realization potential, and encourage a forward-thinking mindset for sustained success in a competitive landscape.

Healthcare

To facilitate seamless data flow in EMR, EHR, and, HMS in healthcare, we collaborate with Payers, Providers, and Health Tech firms to address challenges and improve patient experience. We harness the power of Cloud platforms, Data Analytics, and AI to revolutionize operations, increase accessibility and enhance efficiency. This enables us to develop novel solutions that help to address the unique challenges faced by clients in the healthcare sector.

Manufacturing, and Logistics

We serve the Manufacturing, Logistics, and Automotive sectors by delivering advanced solutions that address business and operational needs, enhancing productivity, quality, and the overall customer experience. In Manufacturing, our applications of AI, ML, Robotics, IoT, and Analytics transform operations, promoting Industry 4.0 readiness with Industrial IoT, smart factory automation, and digital footprints for improved production visibility and predictive maintenance. We provide manufacturing solutions, including production scheduling, real-time equipment monitoring, and predictive modeling to minimize downtime and streamline workflows. In the Logistics and Warehousing sector, we optimize supply chain efficiency with cutting-edge technology that supports real-time tracking, smart storage, and seamless integration of logistics operations. Our tools enable efficient fleet and transportation management, supported by RFID-based inventory systems and quality control mechanisms that enhance space utilization and customer satisfaction. For the Automotive industry, our solutions span interconnected car systems, dealer management, and fleet operations, enhancing the driver experience and digital engagement between customers and dealers. We focus on safety, efficiency, and elevating the overall automotive journey, ensuring seamless integration and operational excellence across the board.

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CORPORATE OVERVIEW

STATUTORY REPORTS

FINANCIAL STATEMENTS

NOTICE

Telecom, Media, and Entertainment

R Systems catalyzes digital innovation in Telecom, Media, and Entertainment. We provide tailored solutions for CSPs, OEMs, and Telecom ISVs. With a focus on developing solutions tailored to ensure a smooth 5G transition, our services encompass core network operations, BSS solutions, and AI-powered observability. In the Media and Entertainment domain, we assist broadcasters, service providers, and media tech companies in creating cost- efficient and engaging OTT/TV applications. We also provide end-to-endnext-gen media solutions for engaging viewers and generating more revenue.

Banking, and Financial Services

At R Systems, we are leading the innovation in the banking and financial services industry along with our clients. We do this by simplifying their operations, improving efficiency, and enhancing their customer experience (CX). We empower our clients to offer hyper-personalized services, from streamlined customer onboarding across all channels to accelerated loan processing and modernized payment systems. Our expertise in credit scoring, underwriting automation, and real-time payment solutions, along with crafting cutting-edge FinTech products like customer engagement platforms and open banking APIs, positions us as a global leader. Leveraging Microservices, Cloud, AI, ML, and Gen AI, we tackle complex challenges to deliver a world-class customer experience.

Retail, Hospitality, and Other Services

We strive to maximize the sales potential and unlock revenue growth for retail, education, and hospitality industries. We enrich customer experiences, drive revenue, and optimize operations by combining technology and strategic partnerships.

For the retail segment, we develop specialized solutions for streamlining order processing, and developing personalized shopping experiences. Our expertise encompasses every aspect of retail platforms, from enabling end-to-end ERP integration to the creation of robust payment frameworks and intuitive self-service portals. It not only improves customer experiences but also results in deeper engagement with the consumer.

Public Services

We continue to develop innovative solutions for public service agencies in the US. Our expertise in cloud-based solutions, advanced analytics, artificial intelligence, machine learning, and Gen AI have earned us numerous government projects. Leveraging our ability to blend fiscal prudence with uncompromising quality, we have delivered unique solutions for delivering actionable intelligence, and creating meaningful impact.

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