Morgan Stanley has notified the AMF that it crossed above the 5% voting rights threshold in Teleperformance on March 18, acting through its controlled subsidiaries, following an off-market acquisition of shares.
The U.S. investment bank specified that it indirectly holds 3,080,700 Teleperformance shares representing an equal number of voting rights, or 5.15% of the capital and 5.02% of the voting rights of the outsourced customer experience management group.
Teleperformance SE is no. 1 worldwide in outsourcing and corporate consulting services for customer relation management. Net sales break down by activity as follows:
- customer experience management services (85.5%): customer information, technical assistance, customer acquisition, back-office services. The group also offers integrated services for business process management and digital transformation and high added value consulting services. Net sales are distributed by geographic region between Europe/Middle East/Africa/Asia/Pacific (53.9%) and America (46.1%);
- specialized services (14.5%): online interpreting, visa application management and debt collection.
At the end of 2025, the group had nearly 490,000 employees in 100 countries and offers its services in over 400 languages across over 170 markets.
Net sales by customer sector break down into financial services (41%), administrative and government services (40%), telecommunications (12%) and retail (7%).
This super rating is the result of a weighted average of the rankings based on the following ratings: Valuation (Composite), EPS Revisions (4 months), and Visibility (Composite). We recommend that you carefully review the associated descriptions.
Investor
Investor
This super composite rating is the result of a weighted average of the rankings based on the following ratings: Fundamentals (Composite), Valuation (Composite), EPS Revisions (1 year), and Visibility (Composite). We recommend that you carefully review the associated descriptions.
Global
Global
This composite rating is the result of an average of the rankings based on the following ratings: Fundamentals (Composite), Valuation (Composite), Financial Estimates Revisions (Composite), Consensus (Composite) and Visibility (Composite). The company must be covered by at least 4 of these 5 ratings for the calculation to be carried out. We recommend that you carefully review the associated descriptions.
Quality
Quality
This composite rating is the result of an average of rankings based on the following ratings: Returns (Composite), Profitability (Composite) and Quality of Financial Reporting (Composite), and Financial Health (Composite). The company must be covered by at least 2 of these 3 ratings for the calculation to be performed. We recommend that you carefully read the associated descriptions.
ESG MSCI
ESG MSCI
The MSCI ESG score assesses a company’s environmental, social, and governance practices relative to its industry peers. Companies are rated from CCC (laggard) to AAA (leader). This rating helps investors incorporate sustainability risks and opportunities into their investment decisions.
