Verint announced has selected the company to deploy artificial intelligence (AI) business outcomes, now. As an existing on-premises customer the brand is taking advantage of the hybrid cloud architecture supported by the Verint Open Platform. They decided to keep their current solutions on-premises and add four AI-powered bots in the cloud.

The Verint Open Platform supports hybrid cloud configurations that enable customers to quickly deploy AI-powered bots and immediately benefit from measurable business outcomes without the need to first migrate legacy solutions to the cloud. The contract includes four AI-powered bots: Exact Transcription Bot, Interaction Wrap Up Bot, Data Insights Bot and Quality Bots. The win was on Verint's fiscal first quarter roadmap and includes Bundled SaaS and Unbundled SaaS deployments with a three-year term.