Henderson Land Development : Sustainability and CSR Report 2018

S U S T A I N A B I L I T Y A N D C S R R E P O R T 2 0 1 8

CONTENTS

022018 HIGHLIGHTS

04ABOUT THIS REPORT

06MESSAGE FROM MANAGEMENT

10ABOUT OUR GROUP

16OUR SUSTAINABILITY VALUES AND STRATEGIES

18CORPORATE GOVERNANCE

20OUR ENVIRONMENT

28OUR PEOPLE

36OUR VALUE CHAIN

44OUR COMMUNITY

54AWARDS, EXTERNAL INITIATIVES AND MEMBERSHIPS

62KEY FACTS AND STATISTICS

74GRI AND HKEX ESG CONTENT INDEX

82PHOTO ALBUM - COMMUNITY INVESTMENT AND ENGAGEMENT OF OUR GROUP

Henderson Land Development Company Limited

72-76/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong

2018 HIGHLIGHTS

18 King Wah Road project received

Quality Building

Award 2018

- Grand Award

of Hong Kong Non-Residential (New Building - Non-Government, Institution or Community) Category

Cumulatively achieved

11 LEED, 19

BEAM, 27 BEAM

Plus, 5 China

Green Building

Design Label and

3 WELL project accreditations

	Supported over
	100 community
H Zentre named	programmes
Best International	benefitting over
Commercial High-rise	184,000
Development in	underprivileged and
	young people
International Property
Awards 2018-2019

2 Henderson Land Development Company Limited Sustainability and CSR Report 2018

Over 160,000 training

hours for employees Planted

3,500

native tree seedlings in

Plantation Enrichment Programme

Averaged

98.5%

overall customer satisfaction

Target to reduce energy

consumption in the common

areas of 14 commercial

properties by

10%

by 2025

(2015 as baseline)

Five of our Volunteer Teams contributed over

120,000

service hours

Sustainability and CSR Report 2018 Henderson Land Development Company Limited	3

ABOUT THIS REPORT

Scope of the Report

This is the fifth annual standalone Sustainability and CSR Report (the "Report") of Henderson Land Development Company Limited ("Henderson Land" or the "Group"). It presents our approach to sustainability, which is guided by our mission to add value for our stakeholders through a commitment to product and service excellence while taking account of our environmental, social and governance ("ESG") impacts.

The Report provides an overview of the ESG progress of the Group during the calendar year ended 31 December 2018. It describes the performance and initiatives of Henderson Land's operations in Hong Kong, including our headquarters at Two International Finance Centre and AIA Tower, and our wholly-owned subsidiaries, namely E Man Construction Company Limited ("E Man") - operating and managing the Group's construction sites; Goodwill Management Limited ("Goodwill") - managing the Group's investment properties; and, Well Born Real Estate Management Limited ("Well Born") and Hang Yick Properties Management Limited ("Hang Yick") - managing approximately 77,000 residential and industrial/commercial units in total.

How We Report

This report has been prepared in accordance with the Global Reporting Initiative ("GRI") Standards: Core option, and complies with the provisions of the ESG Reporting Guide issued by Hong Kong Exchanges and Clearing Limited ("HKEX").

In preparing this report, we engaged an external consultant to conduct a stakeholder engagement exercise, benchmarking assessment and materiality review to identify, prioritise and validate our material sustainability topics. Details of this process and the results can be found in the section Key Facts and Statistics on p.62-73.

If you would like a copy of the Report, or wish to provide any comments or suggestions, please contact us at [e-mail]. The e-copy of the Report is available at www.hld.com/en/csr/sustainability.shtml.

4 Henderson Land Development Company Limited Sustainability and CSR Report 2018