ACE is the global hospitality training arm of
'ACE is committed to helping companies and employees in
Mr
The training participants comprise a mix of operations staff and back-of-house staff, from non-executives to managerial levels. A participant from a local five-star hotel who attended the course on 'Supervising for Results' said: 'I have been through many different trainings and I must say ACE's lesson is truly impressive. I found the course very helpful and the notes were great in ensuring I was on track. I am impressed at how the trainer kept the lesson so engaging, even though it was an online web-based learning. The online activities also kept everyone interested. It is rare to see a trainer being able to keep everyone involved and the trainer made us feel very comfortable speaking out and expressing our thoughts and opinions.'
A training manager from a local hotel from an international chain said: 'The trainer and ACE provided an exceptional, holistic and seamless approach to training during these trying times. All my colleagues who have attended the courses with ACE have given great feedback to my General Manager and also to my Human Resource department. We will continue to send our colleagues for the upcoming courses with ACE as we feel that they truly provide exceptional support throughout the online training process.'
Participants who attended ACE's training programmes this year were largely from hotels that tapped the Enhanced Training Support Package (ETSP) to upgrade the skills of their staff. The ETSP is part of the Stabilisation and Support Package and supplementary Resilience Budget announced by Deputy Prime Minister
Since its opening in 2008, ACE has trained and certified close to 14,200 staff from over 170 hospitality companies (including staff from Ascott), as well as about 3,750 participants from the public looking for a career in the hospitality industry in
ACE offers the full range of Singapore Workforce Skills Qualifications (WSQ) programmes on hotel and accommodation services, ranging from modular to higher certificate and diploma courses. ACE also works with hotels and organisations to customise programmes for their staff.
For more information on ACE, pls visit: https://www.ascott-ace.com/aboutus/
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