Central Bank of Kenya : RESTRICTED TENDER FOR PROVISION OF COMPREHENSIVE SUPPORT AND MAINTENANCE FOR CYBERARK PRIVILEGED ACCESS MANAGER & JUMPSERVER FOR A PERIOD OF THREE (3) YEARS FOR CENTRAL BANK OF KENYA

BANKI	CENTRAL
KUU YA
BANK OF
KENYA
KENYA

Haile Selassie Avenue

P. O. Box 60000 Nairobi Kenya

Telephone [phone] Telex 22324

Fax [phone]

Email: [e-mail]

TENDER DOCUMENT

RESTRICTED TENDER FOR PROVISION OF COMPREHENSIVE SUPPORT AND MAINTENANCE FOR CYBERARK PRIVILEGED ACCESS MANAGER & JUMPSERVER FOR A PERIOD OF THREE (3) YEARS FOR CENTRAL BANK OF KENYA

TENDER NO. CBK/121/2020-2021

CLOSING DATE: 30th June, 2021 AT 10:30 A.M.

GUIDELINES IN PREPARATION OF BID DOCUMENT

In preparing the bid document in response to the tender, bidders are advised to note the following:

1. Section I - Invitation to Tender. This section gives guidelines on how and where to seek further clarification pertaining to the tender document; the form and amount of Tender Security required; where and when the tenders should be submitted; and place where tenders will be opened.
2. Section II - Instruction to Tenderers. This section guides tenderers basically on how to prepare their bid and how the tendering process will be carried out upto to the award stage including notification of award to the successful bidder.
   "Appendix to Instruction to Tenderers" customizes clauses under
   Section II. Wherever there is a conflict between the provisions of the Instructions to Tenderers under Section II and the provisions of the appendix, the provisions of the appendix prevail.
3. Evaluation Criteria: This gives information on how the tender will be evaluated. Tenderers should be able to evaluate their bids before submission to determine in advance whether they meet the requirement of the bid or not. Through the evaluation criteria bidders will be able to note all the required documents that should be attached to the bid document.

Checklist of Document Forming the Bid Document:

		Tenderers
No.	Documents forming part of the bid	Remarks
	The main sections of the tender document that includes:
	Section I - Invitation to Tender;
	Section II - Instruction to Tenderers; and
	Section III - General Conditions of the Contract
1	Remain as they are in the tender document
2	Copy of Certificate of Incorporation or Business Registration Certificate
3	Duly completed Confidential Business Questionnaire in the format provided
in this tender document.
	Copy of the company's current Certificate of Tax Compliance issued by
	Kenya Revenue Authority (KRA) valid at least up to the date of tender
4	opening.
	Original Tender Security (Bid Bond) of Kshs 50,000 in the form provided in
5	this tender document valid for 150 Days from the date of tender opening
	Provide a list of qualified personnel qualified Engineers/technicians
	specialized in Cyberark Privileged Access Manager & Jumpserver
	maintenance (Provide evidence using CV and relevant technical certificates
6	for each of them otherwise no score)
	Provide a list of at least 5 clients (complete with address and telephone
	numbers) of which the company has provided similar services in the last 5
7	years. The Bank may conduct due diligence to verify the information provided
	Financial proposal containing priced schedule of requirements. Prices to be
8	quoted inclusive of all taxes

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Duly filled and signed Form of Tender in the format provided in the tender

1. document
   Bidders should use the Bank's tender document or ensure to align their
2. documentation to it.
   Bidders are required to serialize all the pages of the bid document
3. submitted including any addendum, appendixes and attachments

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TABLE OF CONTENTS	PAGE
SECTION I	INVITATION TO TENDER……………………………	5
SECTION II	INSTRUCTIONS TO TENDERERS…………………... 6
		Appendix to Instructions to Tenderers ………………	17
SECTION III	GENERAL CONDITIONS OF CONTRACT……..….	20
SECTION IV	SPECIAL CONDITIONS OF CONTRACT…………..	26
SECTION V	SCHEDULE OF REQUIREMENTS/PRICES…….….	28
SECTION VI	TECHNICAL REQUIREMENTS…….…………..	29
		Scope of Services
SECTION VII	STANDARD FORMS…………………………...….	30
7.1	FORM OF TENDER……………………………………	31
7.2	CONTRACT FORM……………………………………	32
7.3	CONFIDENTIAL BUSINESS QUESTIONNAIRES FORMS….	33
7.4 TENDER SECURITY FORM…………………..…………………………	34

7.5 LETTER OF AWARD……………………………………………………… 35

7.6 PERFOMANCE SECURITY FORM……………...……………………… 36

1. FORM RB1…………………………………………………………………. 37
2. DECLARATION FORM…………………………………………………… 38

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SECTION I: INVITATION FOR TENDERS

1. The Central Bank of Kenya invites bidders to submit sealed tenders from authorized service providers for Provision of Comprehensive Support and Maintenance for Cyberark Privileged Access Manager & Jumpserver for Central Bank of Kenya.
2. Further information as pertains to this tender may be obtained during working hours (Monday to Friday) between 9:00 am and 5:00 pm using the following address: Director,
   General Services Department, Central Bank of Kenya, Haile Selassie Avenue, Nairobi, Tel: [phone], Email: [e-mail].
3. A complete set of tender document containing detailed information may be downloaded from the PPIP website:www.tenders.go.ke OR Central Bank of Kenya website:www.centralbank.go.keat no cost. Bidders who download the tender document are advised to register their participation in the tender using the Email:[e-mail].
4. Prices quoted should be inclusive of all taxes and delivery costs and must be expressed in Kenya shillings and shall remain valid for a period of 120 days from the closing date of the tender.
5. Tenders must be accompanied by an original Tender Security of Kshs. 50,000.00, valid for 150 days from the date of tender opening. Failure to attach the Tender Security will lead to automatic rejection of the tender.
6. Completed Tender Documents in plain sealed envelopes marked with the tender number and title should be deposited in the Green Tender Box No. 3 located at the main entrance to the CBK Building on Haile Selassie Avenue before 30th June, 2021 at 10.30am.
7. Tenders will be opened immediately thereafter, i.e. on 30th June, 2021 at 10.30am in the presence of the tenderers representatives who may choose to attend the opening at the
   Central Bank of Kenya Head Office, Mezzanine Conference Room on Mezzanine Floor.
8. Bidders are required to serialize all the pages of the bid document submitted including any addendum, appendixes and attachments.

DIRECTOR, GENERAL SERVICES DEPARTMENT

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