Atento S.A. announced that its Board of Directors has appointed Anil Bhalla as Executive Chairman. In order to ensure a smooth leadership transition, the Company has appointed Anil Bhalla as Executive Chairman to lead key strategic transformational initiatives and specific growth objectives. Robert W. Payne will step down as Chairman of the Board of Directors and continue to provide his support and guidance as Non-Executive Director.

Before his Director role at Atento, Anil held the position of CEO at the Minacs Group, a company that was later acquired by Concentrix, the US customer experience company, where he held the position of Senior Vice President Emerging Business. Previously, he held the position of COO in companies such as RSM McGladrey FPO and iCall India. In recent years, Mr. Bhalla has invested in and serves as board director at Support Ninja.

He is also an investor at Voicegain, a speech analytics company, and VentureX, a co-working Franchise. The company also announced the appointment of Mr. Dimitrius Oliveira as a member of the Board of Directors. Dimitrius has more than 20 years' experience in the technology and business services sectors where he has led sales, after-sales and operations functions for multinational companies such as Avaya, Ericsson, Nokia, Siemens, Genesys Prime and Contax.

Most recently he served as Vice President of Operations for Mutant, formerly Genesys Prime, a leading provider of digital customer experience solutions in Brazil. Prior to joining Mutant, Dimitrius served as Atento Global Commercial Director and Brazil Multisector Director from 2015 to 2017. Dimitrius has a degree in electrical engineering from Universidade de Mogi das Cruzes in Brazil.

He also has a specialization in building and leading customer-centric organizations from Harvard Business School, as well as an MBA in Marketing from ESPM School of Advertising and Marketing, with a specialization in Leadership from the São Paulo Business School.