Reimagining Everything CX

Concentrix Investor Day

January 25, 2022

Safe Harbor Statements

This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements include, but are not limited to, statements regarding the Company's expected future financial condition, results of operations, including revenue, revenue growth, operating income and EBITDA, margin expansion, effective tax rate, cash flows, leverage, liquidity, business strategy, competitive position, acquisition opportunities and industry consolidation, capital allocation, capital expenditures, growth opportunities, expansion of capabilities, operational efficiencies, automation, market opportunity and forecasts, long-term financial targets, including revenue, revenue from mergers and acquisitions, annual organic revenue growth, non-GAAP operating income margin, technology-infused revenue, and statements that include words such as believe, expect, may, will, provide, could and should and other similar expressions. These forward- looking statements are inherently uncertain and involve substantial risks and uncertainties that could cause actual results to differ materially from those

expressed or implied by such statements. Risks and uncertainties include, among other things: risks related to general economic conditions, including uncertainty related to the COVID-19 pandemic and its impact on the global economy, supply chains, inflation, the Company's business and the business of the Company's clients; other communicable diseases, natural disasters, adverse weather conditions or public health crises; cyberattacks on the Company's or its clients' networks and information technology systems; the inability to protect personal and proprietary information; the failure of the Company's staff and contractors to adhere to the Company's and its clients' controls and processes; the inability to execute on the Company's digital CX strategy; the inability to successfully identify, complete and integrate strategic acquisitions or investments, including the integration of PK; competitive conditions in the Company's industry and consolidation of its competitors; geopolitical, economic and climate or weather related risks in regions with a

significant concentration of the Company's operations; higher than expected tax liabilities; the loss of key personnel; the demand for CX solutions and technology; variability in demand by the clients or the early termination of the Company's client contracts; the level of business activity of the Company's clients and the market acceptance and performance of their products and services; the operability of communication services and information technology systems and networks; changes in law, regulations or regulatory guidance; currency exchange rate fluctuations; damage to the Company's reputation through the actions or inactions of third parties; increases in the cost of labor; investigative or legal actions; and other factors contained in the Company's Annual Report on Form 10-K for the fiscal year ended November 30, 2020 filed with the Securities and Exchange Commission and subsequent SEC filings. The Company does not undertake a duty to update forward-looking statements, which speak only as of the date on which they are made.

2022 Concentrix Corp. All Rights Reserved. Slides Not for Publication Without Express Written Consent

Today's Agenda

2022 Concentrix Corp. All Rights Reserved. Slides Not for Publication Without Express Written Consent

Today's Team

Chris Caldwell

Dinesh Venugopal

Rick Rosso

Denise McCutchen-Grace

Kathy Juve

President and CEO

President

Executive Vice President

GVP, Customer Interaction Technologies

Executive Vice President

Concentrix Corporation

Concentrix Catalyst

Sales and Account Management

CX Technology, Analytics & Insights

Bahar Ozkan

Cormac Twomey

Monica Egger

Vijay Ijju

Andre Valentine

Global Senior Director

Executive Vice President

Senior Vice President

Head of Strategy and Technology

Chief Financial Officer

Global Operations and Delivery

Financial Planning and Analysis

Concentrix Catalyst

Wellbeing, Trust & Safety

2022 Concentrix Corp. All Rights Reserved. Slides Not for Publication Without Express Written Consent

Today's Key Messages

We are Reimagining Everything CX, to be the greatest

customer engagement company in the world

Market leader driving revenue growth and margin expansion

Dynamic and

Exceptional client

Industry-leading

growing market

base and strategic

capabilities, with

partnerships

a view to the

future

2022 Concentrix Corp. All Rights Reserved. Slides Not for Publication Without Express Written Consent

This is an excerpt of the original content. To continue reading it, access the original document here.

Attachments

  • Original Link
  • Original Document
  • Permalink

Disclaimer

Concentrix Corporation published this content on 25 January 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 25 January 2022 13:56:10 UTC.