CounterPath : Call Center Transformation with Unified Communication Softphones odd Carothers, CounterPath EVP of Sales, Marketing and Product

The call center industry has seen increasing demand to move to the cloud for operational efficiencies, agent versatility, and increased flexibility.

Can you accomplish this with the current solution you already have in place Can you extend the value of your Aspect, Asterisk, Avaya, BroadSoft, Cisco, Genesys, or cloud-platform

Join us for an overview of the CounterPath Bria call center solution and how you can increase agent productivity and reduce administrator and manager headaches. Hear from Todd Carothers, CounterPath's Executive Vice President of Sales, Marketing and Product, where he will dive into the current state of the Call Center market and best practices for the future using Bria softphone solutions.

In this webinar, you will learn about: How to mitigate and take advantage of technology changes for call centers

Increasing agent productivity with powerful UC tools

Reducing IT and administrator headaches deploying or managing a call center solution

CounterPath's off the shelf and custom solutions for call centers

How digital SaaS solution provider, cleverbridge, was able to leverage CounterPath's Bria call center solution to increase agent effectiveness and improve the customer experience

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