SHANGHAI, China, Nov. 5 /Xinhua-PRNewswire-FirstCall/ -- Ctrip.com
International, Ltd. (Nasdaq: CTRP), a leading travel service provider of hotel
accommodations, airline tickets and packaged tours in China, today announced
that it has been awarded one of the "Best Call Centers of 2008" by China Call-
Center & CRM Association for the second straight year. Ms. Maohua Sun,
Ctrip.com Vice President of Customer Service, was named as one of the "Best
Call Center Leaders of the Year" at the award ceremony hosted on October 16th,
2008 in Beijing.
Ms. Maohua Sun said, "This award recognizes Ctrip's excellent call center
service. We will continue striving to achieve the best customer experience for
travelers in China and from all over the world. "
With over 4,000 call center employees, Ctrip has the largest call center
for travel industry in Asia, providing hotel, air ticket and package tour
bookings to over 100,000 travelers each day.
About Ctrip.com International, Ltd.
Ctrip.com International, Ltd. is a leading travel service provider of
hotel accommodations, airline tickets and packaged tours in China. Ctrip
aggregates information on hotels and flights and enable customers to make
informed and cost-effective hotel and flight bookings. Ctrip targets primarily
business and leisure travelers in China who do not travel in groups. These
travelers form a traditionally underserved yet fast-growing segment of the
China travel industry. Since its inception in 1999, Ctrip has experienced
substantial growth and become one of the best-known travel brands in China.
For further information:
Jade Wei
Ctrip.com International, Ltd.
Tel: +86-21-3406-4880 X 11543
Email: yuwei@ctrip.com
SOURCE Ctrip.com International, Ltd.