Getnet Adquirência e Serviços para Meios de Pagamento S A : Earning Release 4Q21

Earnings Release

ri.getnet.com.br | [e-mail]

INDEX

MANAGEMENT LETTER	05
STRATEGY	07
GETFRIDAY & CHRISTMAS: TIME TO CELEBRATE	08
WE CONTINUED TO GROW IN E-COMMERCE	09
COMMERCIAL STRENGTH	09
SANTANDER CHANNEL	10
INDEPENDENT CHANNEL	11
LOGISTICS	11
CUSTOMER SERVICE	12
TECHNOLOGY TO SCALE	13
CREDIT	14
ESG & DEI	14
OPERATIONAL RESULTS	14
NET REVENUE	16
COSTS	17
SG&A	18
FINANCIAL RESULTS	19
NET INCOME	20
EBITDA	24
EARNINGS DISTRIBUTION	24
CORPORATE STRUCTURE	24
ACCOUNTING AND MANAGERIAL RESULTS RECONCILIATION	24
BALANCE SHEET	25
CASH FLOW	25

2

São Paulo, March 10th, 2022.

Getnet Adquirência e Serviços para Meios de Pagamento S.A. (B3: GETT3, GETT4 and GETT11, and NASDAQ: GET) announces its consolidated results for the fourth quarter of 2021 ("4Q21"). Our operating

and financial data are presented on a consolidated basis, pursuant to the Brazilian Corporation Law ("Law No. 6,404/1976"), as well as accounting practices set forth by the Accounting Pronouncements Committee ("CPC") and International Financial Reporting Standards ("IFRS").

E-commerce as a relevant growth driver

3

Our results for the 4th quarter of 2021 consolidate the company's efforts to be the most complete business platform on the market

Pedro Coutinho

CEO

We will act as agents of change, leading the transformation of the market and building a promising future for Getnet and our clients

Cássio Schmitt

Incoming CEO

4

Management Letter

To all our employees, customers, and shareholders.

Brazilian society faced another extremely challenging year in 2021. Its early months marked the start of the second wave of COVID-19 contamination, which extended mostly through the second quarter, culminating in the highest death toll since the pandemic began. During the same period, however, the vaccination campaign gained traction, allowing for a gradual easing of restrictive measures against the pandemic, thereby boosting economic recovery with the reopening of businesses.

The restoration of economic activity had a direct impact on Getnet's operations due to its connection with essential consumption items by Brazilian families. As a result, the Company witnessed a rebound in volumes, particularly in the wholesale segment, which recovered more swiftly, while small and medium-sized businesses exhibited a more modest and gradual improvement, picking up steam in the final quarter of 2021. These variables impacted our TPV mix, leading retail to capture around 40% of our financial volume in the first half of the year. Nonetheless, following the aforenoted easing, we finished 4Q21 with retail accounting for 45% of our TPV mix, sustaining a similar level to 3Q21 despite increased wholesale volumes, thanks to major dates in the period, namely Black Friday and Christmas. Thus, we expect the volume rebound in this segment to continue in 2022, ultimately supporting the expected recovery in results.

In parallel, the pandemic ushered in new consumption dynamics centered on the digital world, a market in which we have invested heavily since 2018, predicated on the conviction that providing our customers with a secure multi-serviceplatform would differentiate us in the future. These investments have resulted in our e-commerce services platform becoming one of the primary drivers of the Company's annual growth. In 2021, e-commerce TPV was BRL 96 billion, representing 23% of our overall TPV and 58% higher than 2020.

E-Commerce TPV

BRL

96Bn

2021

5