As used herein, "Global Eagle Entertainment," "Global Eagle," the "Company," "our," "we," or "us" and similar terms include Global Eagle Entertainment Inc. and its subsidiaries, unless the context indicates otherwise.



              Cautionary Note Regarding Forward-Looking Statements

Certain statements in this Quarterly Report on Form 10-Q (this "Form 10-Q") may constitute "forward-looking" statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include, without limitation, statements with respect to our expected Adjusted EBITDA, revenue and margin growth and sustainable positive free cash flow in future periods, our aviation-connectivity installations in future periods, the length and severity of COVID-19 or other catastrophic events and the related impact on both customer demands and supply chain functions, as well as our future consolidated financial position, results of operations and cash flows, the impact from the COVID-19 pandemic and the Boeing 737 MAX aircraft grounding on our financial performance, our business and financial-performance outlook, industry, business strategy, plans the potential sale of certain businesses and assets, potential restructuring activities, business and M&A integration activities, operating-expense and cost structure improvements and reductions and our ability to execute and realize the benefits of our cost-savings plans, international expansion, future technologies, future operations, financial covenant compliance, margins, profitability, future efficiencies, liquidity, ability to generate positive cash flow from operating activities, and other financial and operating information. The words "anticipate," "assume," "believe," "budget," "continue," "could," "estimate," "expect," "intend," "may," "plan," "potential," "predict," "project," "should," "will," "future" and the negative of these or similar terms and phrases are intended to identify forward-looking statements in this Form 10-Q.

Forward-looking statements reflect our current expectations regarding future events, results or outcomes. These expectations may or may not be realized. Although we believe the expectations reflected in the forward-looking statements are reasonable, we can give you no assurance these expectations will prove to have been correct. Some of these expectations may be based upon assumptions, data or judgments that prove to be incorrect. Actual events, results and outcomes may differ materially from our expectations due to a variety of known and unknown risks, uncertainties and other factors. Although it is not possible to identify all of these risks and factors, they include, among others, the following:



•      the effect that the rapid spread of contagious illnesses, such as the
       coronavirus, is having and could continue to have on our business and
       results of operations;


•      our ability to successfully pursue and consummate financing,
       recapitalization, strategic transactions and other similar transactions to
       address the substantial doubt about the company's ability to continue as a
       going concern, and our ability to do so without filing for bankruptcy
       court protection;


•      the substantial risk that it may be necessary for us to seek protection
       under Chapter 11 of the United States Bankruptcy Code, which could make it
       difficult for us to retain management and other key personnel


•      our ability to anticipate and keep pace with rapid changes in customer
       needs and technology;


•      negative external perceptions that damage our reputation among potential
       customers, investors, employees, advisors and vendors;


•      service interruptions or delays, technology failures, damage to equipment
       or software defects or errors and the resulting impact on our reputation
       and ability to attract, retain and serve our customers;


•      the effect of cybersecurity attacks, data or privacy breaches, data or
       privacy theft, unauthorized access to our internal systems or connectivity
       or media and content systems, or phishing or hacking, on our business, our
       relationships with customers, vendors and our reputation;


•      our ability to timely remediate material weaknesses in our internal
       control over financial reporting; the effect of those weaknesses on our
       ability to report and forecast our operations and financial performance,
       and our ability to raise future capital or complete acquisitions through
       the use of Form S-3; and the impact of our remediation efforts (and
       associated management time and costs) on our liquidity and financial
       performance;


•      our ability to maintain effective disclosure controls and internal control
       over financial reporting;


•      our ability to execute on our operating-expense and cost-structure
       realignment plan and realize the benefits of those initiatives;

• our dependence on the travel industry;




•      our ability to expand our international operations and the risks inherent
       in our international operations, especially in light of current and future
       trade and national-security disputes;


•      our ability to plan expenses and forecast revenue due to the long sales
       cycle of many of our Media & Content segment's products;


•      our dependence on our existing relationship and agreement with Southwest
       Airlines;


•      the timing and conditions surrounding the return to normal production and
       revenue service of the Boeing 737 MAX aircraft;


•      our ability to develop new products or services or enhance those we
       currently provide in our Media & Content segment;


•      our ability to accelerate dividends from, or dispose of our 49% interest
       in Wireless Maritime Services, LLC ("WMS");


•      our ability to integrate businesses or technologies we have acquired or
       may acquire in the future;


•      our ability to successfully divest or dispose of business that are deemed
       not to fit with our strategic plan;




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•      the effect of future acts or threats of terrorism, threats to national
       security and other actual or potential conflicts, wars, geopolitical
       disputes or similar events on the use of Wi-Fi enabled devices on our
       aircraft and maritime vessels;


•      the effect of natural disasters, adverse weather conditions or other
       environmental incidents on our business;


•      the possibility that our insurance policies may not fully cover all loses
       we incur;


•      our ability to obtain new customers and renew agreements with existing
       customers;


•      our customers' solvency, inability to pay and/or delays in paying us for
       our services, and potential claims related to payments from customers
       received prior to such customers' insolvency proceedings;


•      our ability to retain and effectively integrate and train key members of
       senior management;

• our ability to recruit, train and retain highly skilled technical employees;




•      our ability to receive the anticipated cash distributions or other
       benefits from our investment in the WMS;


•      the effect of a variety of complex U.S. and foreign tax laws and regimes
       due to the global nature of our business;


•      our ability to utilize our net operating loss carryforwards and certain
       other tax attributes may be limited;


•      our ability to continue to be able to make claims for e-business and
       multimedia tax credits in Canada;

• our exposure to interest rate and foreign currency risks;




•      the effect of political changes and developments globally, including
       Brexit, on our customers and our business;


•      our need to invest in and develop new broadband technologies and advanced
       communications and secure networking systems, products and services and
       antenna technologies as well as their market acceptance;


•      increased demand by customers for greater bandwidth, speed and performance
       and increased competition from new technologies and market entrants;


•      customer attrition due to direct arrangements between satellite providers
       and customers;


•      our reliance on "sole source" service providers and other third parties
       for key components and services that are integral to our product and
       service offerings;


•      the potential need to materially increase our investments in product
       development and equipment beyond our current investment expectations;


•      equipment failures or software defects or errors that may damage our
       reputation or result in claims in excess of our insurance or warranty
       coverage;

• satellite failures or degradations in satellite performance;




•      our use of fixed-price contracts for satellite bandwidth and potential
       cost differentials that may lead to losses if the market price for our
       services declines relative to our committed cost;


•      our ability to plan expenses and forecast revenue due to the long sales
       cycle of many of our Connectivity segment's products;


•      increased on-board use of personal electronic devices and content accessed
       and downloaded prior to travel which may cause airlines to reduce
       investment in seatback entertainment systems;


•      increased competition in the in-flight entertainment ("IFE") and in-flight
       connectivity ("IFC") system supply chain;


•      pricing pressure from suppliers and customers in our Media & Content
       segment and a reduction in the aviation industry's use of intermediary
       content service providers (such as us);


•      a reduction in the volume or quality of content produced by studios,
       distributors or other content providers or their refusal to license
       content or other rights upon terms acceptable to us;


•      a reduction or elimination of the time between our receipt of content and
       it being made available to the rental or home viewing market (i.e., the
       "early release window");


•      the refusal of content providers to license content to us, operational
       complexity and increased costs or reducing content that we offer due to
       challenges maintaining and tracking our music content licenses and rights
       related thereto, which could cause a decline in customer retention or
       inability to win new business;


•      our use of fixed-price contracts in our Media & Content segment that may
       lead to losses in the future if the market price for our services declines
       relative to our committed cost;


•      our ability to successfully implement a new enterprise resource planning
       system;

• our ability to protect our intellectual property;




•      the effect on our business and customers due to disruption of the
       technology systems utilized in our business operations;


•      the costs to defend and/or settle current and potential future civil
       intellectual property lawsuits (including relating to music and other
       content infringement) and related claims for indemnification;


•      changes in regulations and our ability to obtain regulatory approvals to
       provide our services or to operate our business in particular countries or
       territorial waters;


•      compliance with U.S. and foreign regulatory agencies, including the
       Federal Aviation Administration ("FAA"), the U.S. Department of Treasury's
       Office of Foreign Asset Control ("OFAC"), Federal Communications
       Commission ("FCC"), and Federal Trade Commission ("FTC") and their foreign
       equivalents in the jurisdictions in which we and our customers operate;


•      regulation by foreign government agencies that increases our costs of
       providing services or requires us to change services;


•      changes in government regulation of the Internet, including e-commerce or
       online video distribution;




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•      our ability to comply with trade, export, anti-money laundering and
       anti-bribery practices and data protection laws, especially the U.S.
       Foreign Corrupt Practices Act, the U.K. Bribery Act, the General Data
       Protection Regulation and the California Consumer Privacy Act.


•      changes in foreign and domestic civil aviation authorities' orders,
       airworthiness directives, or other regulations that restrict our
       customers' ability to operate aircraft on which we provide services;


•      our (along with our directors' and officers') exposure to civil
       stockholder litigation relating to our investor disclosures and the
       related costs of defending and insuring against such litigation;


•      uninsured or underinsured costs associated with stockholder litigation and
       any uninsured or underinsured indemnification obligations with respect to
       current and former executive officers and directors;


•      limitations on our cash flow available to make investments due to our
       substantial indebtedness and covenants set forth in our debt agreements,
       including a maximum consolidated first lien net leverage ratio covenant
       (the "Maximum First Lien Leverage") covenant and a minimum liquidity
       covenant (the "Minimum Liquidity") covenant, and our ability to generate
       sufficient cash flow to make principal and interest payments thereon,
       comply with our reporting and financial covenants, or fund our operations;


•      our ability to repay the principal amount of our bank debt, second lien
       notes due June 30, 2023 (the "Second Lien Notes") and/or 2.75% convertible
       senior notes due 2035 (the "Convertible Notes") at maturity or upon
       acceleration thereof, to raise the funds necessary to settle conversions
       of our Convertible Notes or to repurchase our Convertible Notes upon a
       fundamental change or on specified repurchase dates or due to future
       indebtedness;

• the conditional conversion of our Convertible Notes;




•      the effect on our reported financial results of the accounting method for
       our Convertible Notes;


•      the impact of the fundamental change repurchase feature and change of
       control repurchase feature of the Securities Purchase Agreement on our
       price or potential as a takeover target;


•      the effect of the downgrade of our credit rating on our business,
       reputation and ability to raise capital;


•      our potential as a takeover target due to price depression of our common
       stock;


•      the dilution or price depression of our common stock that may occur as a
       result of the conversion of our Convertible Notes and/or Searchlight
       warrants;


•      our ability to meet the continued listing requirements of The Nasdaq
       Capital Market ("Nasdaq"), given our receipt of a notice from the Listing
       Qualifications staff (the "Staff") of Nasdaq that our market value of
       listed securities does not meet the minimum $35 million requirement
       pursuant to Nasdaq rules;

• conflicts between our interests and the interests of our largest stockholders;

• volatility of the market price of our securities;




•      anti-takeover provisions contained in our charter and bylaws and our
       Shareholder Rights Plan;


•      the dilution of our common stock if we issue additional equity or
       convertible debt securities;


•      the possibility that we may experience delays in filing our periodic SEC
       reports due to our material weaknesses in our internal control over
       financial reporting, which would result in our ineligibility to use a
       registration statement on Form S-3 to register the offer and sale of
       securities in the future;


•      additional losses due to further impairment in the carrying value of our
       goodwill;

• changes in accounting standards, including the new credit loss standards; and,




•      other risks and factors listed under "Risk Factors" in Part II, Item 1A of
       this Quarterly Report and in our Annual Report on Form 10-K for the year
       ended December 31, 2019.



The forward-looking statements herein speak only as of the date the statements are made as of the filing date of this Form 10-Q. You should not put undue reliance on any forward-looking statements. We assume no obligation to update forward-looking statements to reflect actual results, changes in assumptions or changes in other factors affecting forward-looking information, except to the extent required by applicable securities laws. If we do update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements.





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Overview of the Company

We are a leading provider of media and satellite-based connectivity to fast-growing, global mobility markets across air, sea and land. Our principal operations and decision-making functions are located in North America, South America and Europe. We have two operating segments: (i) Media & Content and (ii) Connectivity. We generate revenue primarily through licensing and related services from our Media & Content segment and from the delivery of satellite-based Internet service and content to the aviation, maritime and land markets and the sale of equipment from our Connectivity segment. Our chief operating decision maker regularly analyzes revenue and profit on a segment basis, and our results of operations and pre-tax income or loss on a consolidated basis in order to understand the key business metrics driving our business.

For the three months ended March 31, 2020, we reported revenue of $144.2 million and a net loss of $80.9 million, compared to our reported revenue of $166.6 million, and a net loss of $37.6 million during the prior-year period. The net loss during the three months ended March 31, 2020 was due in part to a non-cash impairment charge, as described below. In addition, for the three months ended March 31, 2020 and 2019, one airline customer, Southwest Airlines, Inc. ("Southwest Airlines") accounted for 20% and 21%, respectively, of our total revenue.

Impacts from COVID-19 Pandemic and Recent Developments

In March 2020, the World Health Organization declared a pandemic resulting from COVID-19. In response to COVID-19, local and national governments around the world instituted shelter-in-place and similar orders and travel restrictions, and airline and maritime travel decreased suddenly and dramatically. The COVID-19 pandemic is having, and will likely continue to have, a significant negative impact on several important aspects of our business: Our financial performance. The COVID-19 pandemic is having a significant negative impact on our financial performance, driven primarily by a decrease in flight levels, new aircraft shipments, cruise ship passengers and vessel usage, and a corresponding increase in reductions and deferrals of our contracts and an overall decrease in volume and usage. These factors have had a material adverse impact on our consolidated financial position, consolidated results of operations, and consolidated cash flows in the first quarter of fiscal 2020, and will likely continue to negatively impact our results for the full fiscal year. Net loss for the first quarter 2020 was $80.9 million, an increase of $43.3 million and included a $22.1 million non-cash impairment of goodwill related to the Maritime & Land Connectivity reporting unit. The non-cash impairment was driven by a higher degree of uncertainty given the COVID-19 environment, as further described below. Meanwhile, the decline in our total revenue, from $ 166.6 million during the first quarter of 2019 to $144.2 million during the first quarter of 2020, was driven in part by the early impact of COVID-19 and a production halt in January of the Boeing 737 MAX aircraft, which the FAA and other regulators had grounded during 2019-2020 following flight incidents.

Customer demand. Our customers in the airline, cruise ship and other maritime industries, have been heavily impacted by the COVID-19 pandemic, through travel restrictions, government and business-imposed shutdowns or other operating issues resulting from the pandemic. The pandemic is ongoing and dynamic in nature and, to date, our customers have experienced temporary closures in key regions globally. Growth in our overall business is principally dependent upon the number of customers that purchase our services, our ability to negotiate favorable economic terms with our customers and partners and the number of travelers who use our services. In addition, certain of our customers have ceased or delayed payment or filed for insolvency protection, and we are unable to predict the speed of recovery of the travel sector necessary to mitigate these ongoing risks. To date, customer purchasing activity has been significantly impacted and we expect this to continue to negatively affect us. We have a large concentration of customers that operate in the Asian, European, Pacific, and Middle Eastern market regions which experienced shutdowns from the COVID-19 pandemic well before domestic airline customers. As such we saw a decline by percentage in the number of contracts with our customers in the first quarter of 2020 which was greater than that seen by the general airline industry in the U.S. The extent and duration of the pandemic remains uncertain, and is expected to continue to impact consumer purchasing activity if disruptions continue throughout the year, which could continue to negatively impact us. Additionally, payments to certain vendors have not been made in accordance with payment terms. To date, no critical vendors have stopped providing goods or services. However, if a critical vendor were to discontinue doing business with us, this could result in further material adverse impacts on our results. We continue to monitor the potential impact of the COVID-19 pandemic.

CARES Act On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security ("CARES") Act was enacted in response to the COVID-19 pandemic. The CARES Act, among other things, allows employers to defer payment of employer Social Security taxes that are




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otherwise owed for wage payments made after March 27, 2020, through the end of the calendar year. In addition, the CARES Act provides for various grants, loans and other financial support for certain companies that are affected by the COVID-19 pandemic. Accordingly, we have submitted applications for U.S. Treasury Loans. There is no assurance that our application will be approved or that any sources of financings under the CARES Act will be available to us on favorable terms or at all. It is possible that further regulatory guidance under the CARES Act will be forthcoming.

Our Operations: The COVID-19 pandemic has disrupted, and continues to disrupt, our day-to-day activities, including limiting our access to facilities and its employees. During the first quarter of 2020, the Company's management initiated its multi-year Transformation 2022 cost savings initiatives, which targets simplification and standardization, improved Connectivity network efficiency, labor and footprint rationalization among other improvements. During the second quarter of 2020, we reduced headcount and the utilization of contract labor and have planned additional reductions through early 2021 resulting in a 10% reduction in total headcount. Additionally, the Company's management is optimizing the cost of the workforce by utilizing lower cost locations and creating centralized Centers of Excellence, aimed at providing more efficient and focused services at lower cost. In addition to labor savings we will reduce facilities cost by enabling the further consolidation of offices. We are aggressively working with our third party partners to optimize cost and align service levels to the current requirements.

In response to the COVID-19 pandemic and related government restrictions negatively impacting our operations, subsequent to March 31, 2020, we began renegotiating certain lease agreements to obtain rent relief in the near term, in order to help offset the negative financial impacts of COVID-19. On April 10, 2020, the Financial Accounting Standards Board ("FASB") staff issued a question-and-answer document providing guidance for lease concessions provided to lessees in response to the effects of COVID-19. Such guidance allows lessees to make an election not to evaluate whether a lease concession provided by a lessor should be accounted for as a lease modification in the event the concession does not result in a substantial increase in the rights of the lessor or the obligations of the lessee. We intend to elect this practical expedient in our accounting for any lease concessions provided for our real estate lease agreements.See Note 4. Leases of the Consolidated Financial Statements for further details.

Liquidity and Cost Management We have engaged financial and legal advisors to assist us in, among other things, analyzing various strategic alternatives to address our liquidity and capital structure, including strategic and refinancing alternatives to restructure our indebtedness in private transactions. Due to our current financial constraints, there is a substantial risk that it may be necessary for us to seek protection under Chapter 11 of the United States Bankruptcy Code. For further discussion of this risk, please see Part II, Item IA "Risk Factors" of this Report.

On February 28, 2020, as a precautionary measure to ensure financial flexibility and maintain maximum liquidity in response to the COVID-19 pandemic, we further leveraged our balance sheet, and executed a drawdown of the remaining $41.8 million under our senior secured revolving credit facility (the "Revolving Credit Facility"), referred to as (the "Drawdown") with a corresponding increase in our cash on hand. Following the Drawdown, we have no remaining borrowing under the Revolving Credit Facility. As of June 30, 2020, we had approximately $30.7 million of cash and cash equivalents.

The impact of the COVID-19 pandemic on the global travel industry created an urgent liquidity crisis for the airline, cruise ship and other maritime industries, with follow-on impact to the Company. As of March 31, 2020, our principal source of liquidity was our cash and cash equivalents of approximately $54.2 million. In addition, we had approximately $0.7 million of restricted cash, which amount is excluded from the $54.2 million of cash and cash equivalents, and was attached to letters of credit between our subsidiaries and certain customers. Our cash is invested primarily in cash and money market funds in banking institutions in the U.S., Canada and Europe and to a lesser extent in Asia Pacific. Our total debt balance increased from $773.1 million at December 31, 2019 to $821.4 million at March 31, 2020.

Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") Topic 205-40, Presentation of Financial Statements - Going Concern, requires that an entity's management evaluate whether there are relevant events and conditions that in aggregate initially indicate that it will not be able to meet its obligations as they become due within one year after the date that the financial statements are issued, and therefore raise substantial doubt about the entity's ability to continue as a going concern. The Company's management has evaluated events and conditions as further described below, including historical losses and negative cash flows from operations, government and industry-imposed travel restrictions in the aviation and maritime industries that the Company services, and the Company's projected future violations with the covenants contained in our existing indebtedness, including the maximum consolidated first lien net leverage ratio ("Maximum First Lien Leverage") and a covenant requiring it to maintain minimum levels of undrawn revolving commitments plus cash and cash equivalents ("Minimum Liquidity")




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contained in the Senior Secured Credit Agreement entered into on January 6, 2017 (as amended, the "2017 Credit Agreement"), in future periods. These events and conditions have raised substantial doubt of the Company's ability to satisfy existing debt obligations and pay down past due accounts payable and other obligations as they become due in the next 12 months.

The Company's principal sources of liquidity have historically been its debt and equity issuances and its cash and cash equivalents. The Company's long-term ability to continue as a going concern is dependent on its ability to comply with the covenants in its indebtedness, increase revenue, reduce costs and deliver satisfactory levels of profitable operations. A substantial amount of the Company's cash requirements is for debt service obligations. The Company has generated substantial historic operating losses.

The Company has incurred net losses and had negative cash flows from operations for the first quarter ended March 31, 2020 primarily as a result of the negative operating impact of COVID-19, managing working capital and cash interest and principal payments arising from the Company's substantial debt balance. Net cash used in operations was $3.7 million for the three months ended March 31, 2020 which included cash paid for interest of $14.6 million. Working capital deficiency "(defined as current assets less current liabilities)" increased by $776.7 million, to $840.0 million as of March 31, 2020, compared to $63.4 million as of December 31, 2019. The Company's current forecast indicates it will continue to incur net losses and generate negative cash flows from operating activities as a result of the Company's indebtedness and significant related interest expense and uncertainty related to the impact of COVID-19 on the results of operations.

The Company was in compliance with all lender covenants for the period ended March 31, 2020. However, in anticipation of failing the Maximum First Lien Leverage covenant, the Company sought and was granted a waiver over such covenant on April 15, 2020 in connection with the Tenth Amendment to the 2017 Credit Agreement (the "Tenth Amendment to 2017 Credit Agreement"), while the lenders added an additional covenant at that time, namely the Minimum Liquidity covenant. Moreover, based on current projections, management believes it is probable that the Company will not comply with the Minimum Liquidity covenant and the Maximum First Lien Leverage covenant in the 2017 Credit Agreement during the remainder of the fiscal year. Due to these factors and the cross-default provisions contained in our other debt, which would be triggered upon acceleration of debt under the 2017 Credit Agreement, effective as of the March 31, 2020 balance sheet, the Company classified all applicable long-term debt as current.

Additionally, the Company's projected failure to comply with certain covenants in the 2017 Credit Agreement and the Securities Purchase Agreement governing our Second Lien Notes, which include covenants in the 2017 Credit Agreement requiring us to (i) satisfy the Maximum First Lien Leverage ratio, which ratio was waived for the fiscal quarter ended March 31, 2020 and (ii) maintain Minimum Liquidity, could result in an event of default on our debt. The Securities Purchase Agreement and the terms of the Company's 2.75% Convertible Notes due 2035 (the "Convertible Notes") do not include covenants related to maintenance of Maximum First Lien Leverage or Minimum Liquidity; however, both the Securities Purchase Agreement and terms of the Convertible Notes contain cross-default provisions based on an acceleration of material indebtedness (including indebtedness under the 2017 Credit Agreement) and certain payment defaults under material indebtedness. On April 15, 2020, the Company entered into the Tenth Amendment to the 2017 Credit Agreement and obtained, among other amendments and waivers, a waiver to our Maximum First Lien Leverage covenant for the quarter ended March 31, 2020 and the addition of a Minimum Liquidity covenant. This Minimum Liquidity covenant imposes substantial limits on our ability to make investments in our business. In addition, we may be limited in our ability to pay all of our required debt and interest payments on our indebtedness and our other operating expenses while remaining in compliance with this Minimum Liquidity covenant.

If the Company is unable to comply with the covenants contained in its debt or obtain a waiver or an amendment from its lenders, or take other remedial measures, the Company will be in default under the credit facilities, which would enable lenders thereunder to accelerate the repayment of amounts outstanding and exercise remedies with respect to the collateral. If the Company's lenders under our credit facilities demand immediate payment, we will not have sufficient cash to repay such indebtedness. In addition, as discussed above, certain payment defaults under our credit facilities or the lenders accelerating their claims thereunder would trigger cross-default provisions in our other indebtedness and certain other operating agreements. Furthermore, failure to meet our borrowing conditions under our Revolving Credit Facility could materially and adversely impact our liquidity.

The Company's management has plans in-place, and is working with outside advisors, to address the substantial doubt about the Company's ability to continue as a going concern. Mitigating actions implemented in the first quarter include temporary salary reductions for all employees, including executive offices and the Company's Board of Directors, negotiations with both customers and vendors to revise existing contracts to current activity levels and executing substantial reductions in capital expenditures and overall costs. Mitigating actions that continue to be implemented include:




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•Restructure debt covenants with lenders, including deferral of amortization and interest payments; •Continue reduction of overall workforce to match revenue streams; • Deferral of annual merit increases;

• Relocation of worldwide operating facilities to reduce ongoing costs;




•      Renegotiation of satellite lease terms, bandwidth terminations and payment
       deferrals;

• Negotiation of studio rate reductions and airline relief packages;

• Pursue complete restructuring of our capital-and-cost structure;

• Accelerate WMS dividend payments; and

• Continue to pursue the disposition of the Company's 49% interest in WMS.

In addition, the Company's management is pursuing actions to maximize cash available to meet our obligations as they become due in the ordinary course of business, including (i) executing additional substantial reductions in expenses, capital expenditures and overall costs; (ii) applying for all eligible global government and other initiatives available to businesses or employees impacted by the COVID-19 pandemic, primarily through payroll and wage subsidies and deferrals; (iii) submitted applications for U.S. Treasury Loans through the Coronavirus Aid, Relief, and Economic Security ("CARES") Act. There is no assurance that our applications will be approved or that any sources of financings under the CARES Act will be available to us on favorable terms or at all; and (iv) accessing alternative sources of capital, in order to generate additional liquidity. These actions are intended to mitigate those conditions which raise substantial doubt of the Company's ability to continue as a going concern. While we continue to work toward completing these items and taking other actions to create additional liquidity and comply with the payment and other covenants set forth in its debt agreements, there is no assurance that we will be able to do so. Our ability to meet our obligations as they become due in the ordinary course of business for the next 12 months will depend on our ability to achieve improved results, our ability to generate and conserve cash, our ability to obtain necessary waivers from lenders and other equity stakeholders to achieve sufficient cash interest savings therefrom and our ability to complete other liquidity-generating transactions. Based on the uncertainty of achieving these actions the Company's management has determined that the substantial doubt about the Company's ability to continue as a going concern within one year from the issuance date of this Quarterly Report on Form 10-Q has not been alleviated. The unaudited condensed consolidated financial statements do not include any adjustments that may result from the possible inability of the Company to continue as a going concern for at least the next 12 months from the issuance of these financial statements.

We have engaged financial and legal advisors to assist us in, among other things, analyzing various strategic alternatives to address our liquidity and capital structure, including strategic and refinancing alternatives to restructure our indebtedness in private transactions. If the negative impact from COVID-19 continues, if the Company is unable to successfully complete the actions described in the paragraph above or otherwise generate incremental liquidity, or if there is not otherwise a material improvement in our business, results of operations and liquidity, we may be forced to further reduce or delay our business activities and capital expenditures, sell material assets, seek additional capital or be required to file for bankruptcy court protection. Due to our current financial constraints, there is a substantial risk that it may be necessary for us to seek protection under Chapter 11 of the United States Bankruptcy Code. Please refer to Part I, Item 2 ("Management's Discussion and Analysis of Financial Condition and Results of Operations - Financial Condition, Liquidity and Capital Resources").

Additionally, the covenants in our 2017 Credit Agreement include a requirement that we receive an opinion from our auditors in connection with our year-end audit that is not subject to a "going concern" or like qualification or exception. In addition to the waiver discussed above, the Tenth Amendment to the 2017 Credit Agreement also provided a waiver related to obtaining a "going concern" or like qualification or exception in the report of the Company's independent registered public accounting firm for the Company's year-end December 31, 2019 financial statements. We cannot be assured that we will be able to obtain additional covenant waivers or amendments in the future which may have a material adverse effect on the Company's results of operations or liquidity. Please refer to Note 2. Summary of Significant Accounting Policies and Note 10. Financing Arrangements for additional details.

Significant Transactions and Developments

Goodwill Impairment For the quarter ended March 31, 2020, the Company identified a triggering event due to a significant decline in the market capitalization of the Company and results of operations as result of the uncertainty related to the COVID-19 pandemic. Accordingly, the Company assessed the fair value of its three reporting units as of March 31, 2020 and recorded a goodwill impairment charge




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of $22.1 million related to its Maritime & Land Connectivity reporting unit. This impairment was primarily due to lower than expected financial results of the reporting unit during the three months ended March 31, 2020 due primarily to impacts of COVID-19 outbreak on our cruise and yacht channels, coupled with the loss of a Brazilian government customer and continuation of exiting the mobile network operation channel. Given these indicators, the Company then determined that there was a higher degree of uncertainty in achieving its financial projections for this unit and as such, increased its discount rate, which reduced the fair value of the unit. As of March 31, 2020, there is no remaining goodwill allocated to this reporting unit.

Impairment of Equity Method Investments During the first quarter of 2020, in accordance with ASC 323, Investments-Equity Method and Joint Ventures, the Company's management completed an assessment of the recoverability of the equity method investments. They determined the carrying value of the interests in the WMS and Santander Teleport S.L. ("Santander") joint ventures exceeded their estimated fair value of the Company's interests, which management concluded was other than temporary. The Company recorded an impairment charge of $10.1 million and $3.0 million relating to its WMS and Santander equity investments, respectively, This WMS impairment was primarily the result of lower than expected financial results for the quarter ended March 31, 2020 due to the uncertainty related to the impacts of the COVID-19 pandemic on the cruise industry. This resulted in a decline in operating performance which is not expected to be recovered in the foreseeable future, causing Company's management to reduce the financial projections for the WMS business for the remainder of 2020 and beyond. The Santander impairment was primarily the result of lower than expected forecasted financial results for the quarter ended March 31, 2020 due to management's review of reducing ongoing costs to service customers through this joint venture. This resulted in a reduction in the financial projections for the remainder of 2020 and beyond. The other than temporary impairments recognized are in addition to the MEG Connectivity reporting unit goodwill impairment recognized for the quarter ended March 31, 2020.

Opportunities, Challenges and Risks

COVID-19

The length of COVID-19 outbreak and its impact on global travel and the broader travel industry is unknown and impossible to predict with certainty at this time. As a result, the full extent to which COVID-19 will impact our business and results of operations is unknown.

Overview

We believe our operating results and performance are driven by various factors that affect the commercial travel industry and the mobility markets serving hard-to-reach places on land, sea and in the air. These include general macroeconomic trends affecting the mobility markets, such as travel and maritime trends affecting our target user base, regulatory changes, competition and the rate of customer adoption of our services as well as factors that affect mobility Internet service providers in general. Growth in our overall business is principally dependent upon the number of customers that purchase our services, our ability to negotiate favorable economic terms with our customers and partners and the number of travelers who use our services. Growth in our margins is dependent on our ability to manage the costs associated with implementing and operating our services, including the costs of licensing, procuring and distributing content, equipment and satellite bandwidth service. Our ability to attract and retain customers is highly dependent on our ability to timely implement our services and continually improve our network and operations as technology changes and we experience increased network capacity constraints.

Media & Content Segment During the first quarter of 2020, Media & Content revenue was down 15% over the prior-year quarter primarily due to the early impact of COVID-19 and a decline in content distribution. Our Media & Content segment is dependent upon a number of factors, including the growth of IFE systems (including both seatback installed and Wi-Fi IFE systems), our customers' demand for content and games across global mobility markets, the general availability of content to license from our studio partners, pricing from our competitors and our ability to manage the underlying economics of content licensing by studio. Current demand for these content and games across global mobility markets is low and experienced a significant decrease during the first quarter of 2020, primarily due to COVID-19, and our ability to get back to pre-COVID-19 volume levels will depend on the recovery of the airline industry and return of passenger demand and bookings.

Connectivity Segment For the first quarter of 2020, connectivity segment revenue was down 13% year-over-year driven primarily by lower equipment revenue due to few aircraft installations and the intentional declines in the land connectivity revenue as the Company exits activities with unfavorable cash flow profiles. In our Connectivity segment, the use of our connectivity equipment on our customers' aircraft




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is subject to regulatory approvals, such as a Supplemental Type Certificate, or "STC," that are imposed by agencies such as the Federal Aviation Administration ("FAA"), the European Aviation Safety Agency ("EASA") and the Civil Aviation Administration of China ("CAAC"). The costs to obtain and/or validate an STC can be significant and vary by plane type and customer location. We have STCs to operate our equipment on several plane types, including The Boeing Company's ("Boeing") 737, 757, 767 and 777 aircraft families, and for the Airbus SE ("Airbus") A320 aircraft family. While we believe we will be successful in obtaining STC approvals in the future as needed, there is a risk that the applicable regulatory agencies do not approve or validate an STC on a timely basis, if at all, which could negatively impact our growth, relationships and ability to sell our connectivity services. To partially address the risk and costs of obtaining STCs in the future, we signed an agreement with Boeing to offer our connectivity equipment on a "line-fit basis" for Boeing's 737 and 787 models, and our connectivity equipment as an option on Boeing 737 airplanes.

Our Connectivity segment is dependent on satellite-capacity providers for satellite bandwidth and certain equipment and servers required to deliver the satellite data stream, rack space at the suppliers' data centers to house the equipment and servers, and network operations service support. Through our acquisition of Emerging Markets Communications ("EMC") on July 27, 2016 (the "EMC Acquisition"), we expanded the number of our major suppliers of satellite capacity and became a party to an agreement with Intelsat S.A. We also purchase radomes, satellite antenna systems and rings from key suppliers. Any interruption in supply from these important vendors (including manufacturing or global logistics disruption caused by contagious illness such as COVID-19) could have a material impact on our ability to sell equipment and/or provide connectivity services to our customers. In addition, some of our satellite-capacity providers (many of whom are well capitalized) have entered our markets and have begun competing with our service offerings, which has challenged our business relationships with them and created additional competition in our industry.

The growth of our Connectivity segment is dependent upon a number of factors, including the rates at which we increase the number of installed connectivity systems for new and existing customers, customer demand for connectivity services and the prices at (and pricing models under) which we can offer them, government regulations and approvals, customer adoption, take rates (or overall usage of our connectivity services by end-users), the general availability and pricing of satellite bandwidth globally, pricing pressures from our competitors, general travel industry trends, new and competing connectivity technologies, our ability to manage the underlying economics of connectivity services on a global basis and the security of those systems. The regulatory grounding of Boeing's 737 MAX aircraft type ("MAX aircraft") during 2019 and 2020, which was necessitated by flight incidents beyond our control and unrelated to passenger connectivity systems, imposes certain risks for us. Prior to the grounding, MAX aircraft represented approximately 1% of our total Connectivity service revenue.

The success of our business depends, in part, on the secure and uninterrupted performance of our information technology systems. An increasing number of companies have disclosed cybersecurity breaches, some of which have involved sophisticated and highly targeted attacks on their computer networks. Despite our efforts to prevent, detect and mitigate these threats, including continuously working to install new, and upgrade our existing, information technology systems and increasing employee awareness around phishing, spoofing, malware, and other cyber risks, there is no guarantee that such measures will be successful in protecting us from a cyber issue. We will respond to any reported cybersecurity threats as they are identified to us and work with our suppliers, customers and experts to quickly mitigate any threats, but we believe that cybersecurity risks are inherent in our industries and sectors and will continue to represent a significant reputational and business risk to our Connectivity segment's growth and prospects, and those of our overall industries and sectors.

Our cost of sales, the largest component of our operating expenses, varies from period to period, particularly as a percentage of revenue, based upon the mix of the underlying equipment and service revenue that we generate. Cost of sales also varies period-to-period as we acquire new customers to grow our Connectivity segment. We have increased our investment in satellite capacity over North America and the Middle East to facilitate the growth of our existing and new connectivity customer base, which has included purchases of satellite transponders. Depending on the timing of our satellite expenditures, our cost of sales as a percentage of our revenue may fluctuate from period to period.

A substantial amount of our Connectivity segment's revenue is derived from Southwest Airlines, a U.S. based airline. Our contract with Southwest Airlines provides for a term of services through 2025, and includes a commitment from Southwest for live television services. We have continued to install our connectivity systems on additional Southwest Airlines aircraft. Under the contract, we committed to deploy increased service capacity (and our patented technology) to deliver a significantly enhanced passenger experience. We utilize a "monthly recurring charge" revenue model with Southwest Airlines that provides us with long-term




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revenue visibility. The contract also provides for additional rate cards for ancillary services and the adoption of a fleet management plan.

Although current activities have been delayed due to COVID-19, we plan to further expand our connectivity operations internationally to address opportunities in non-U.S. markets. As we expand our business further internationally in places such as the Middle East, Europe, Asia Pacific and Latin America, we will continue to incur significant incremental upfront expenses associated with these growth opportunities.

Adoption of Shareholder Rights Plan On March 19, 2020, our Board adopted a stockholder rights plan, as set forth in a Rights Plan between the Company and American Stock Transfer and Trust Company, LLC (the "Rights Plan"), and issued the rights contemplated thereby (the "Rights") on March 30, 2020. The Rights Plan is intended to promote the fair and equal treatment of all of our stockholders and ensure that no person or group can gain control of us through open market accumulation or other tactics without paying a control premium and potentially disadvantaging the interest of all stockholders. The Rights Plan ensures that our Board has sufficient time to exercise its fiduciary duties to make informed judgments about the actions of third parties that may not be in the best interests of us and our stockholders.

In general terms, the Rights will become exercisable if a person or group becomes the beneficial owner of 20% or more of the Company's outstanding Common Stock. Stockholders who beneficially owned 20% or more of Global Eagle's outstanding common stock prior to the issuance of the December 31, 2019 earnings release will not trigger the exercisability of the Rights so long as they do not acquire beneficial ownership of any additional shares of common stock at a time when they still beneficially own 20% or more of such common stock, subject to certain exceptions as described in the Rights Plan. In the event that the Rights become exercisable due to the triggering ownership threshold being crossed, each Right will entitle its holder to purchase a number of shares of Common Stock or equivalent securities having a market value at that time of twice the Right's purchase. The Rights Plan is attached to the 2019 Annual Report on Form 10-K as Exhibit 4.14.

Reverse Stock Split On November 6, 2019, we received a letter from the Listing Qualifications staff (the "Staff") of Nasdaq that, based upon our non-compliance with the minimum $1.00 bid price requirement for continued listing on The Nasdaq Capital Market required to maintain continued listing under the Nasdaq listing rules (the "Bid Price Rule"), our common stock would be subject to delisting from Nasdaq unless we timely requested a hearing before the Nasdaq Hearings Panel (the "Panel"). In accordance with Nasdaq's procedures, we timely appealed Nasdaq's determination by requesting a hearing before the Panel to seek continued listing of our common stock. The hearing was held on December 5, 2019.

On December 16, 2019, the Panel granted the Company's request for continued listing of the Company's common stock on The Nasdaq Capital Market pursuant to an initial extension through April 15, 2020 or, in certain circumstances, through May 4, 2020. On March 17, 2020, we received notification that the Panel granted a further extension through May 4, 2020 in which to regain compliance with the Bid Price Rule in light of the extreme volatility in financial markets resulting from COVID-19.

On April 13, 2020, we received another letter from the Staff notifying us that we were not in compliance with Nasdaq Listing Rule 5550(b)(2) (the "MVLS Rule") for continued listing on The Nasdaq Capital Market, because the market value of our listed securities was less than $35 million for the previous 30 consecutive business days.

On April 15, 2020, the Board of Directors approved a reverse stock split of the Company's outstanding and authorized shares of common stock at a ratio of 1-for-25 (the "Reverse Stock Split"). As a result of the Reverse Stock Split, the number of the Company's issued and outstanding shares of common stock was decreased from 92,944,935 to 3,717,797, all with a par value of $0.0001. The effective date of the Reverse Stock Split was April 16, 2020. The Reverse Stock Split affects all stockholders uniformly and will not alter any stockholder's percentage interest in the Company's common stock, except for adjustments that may result from the treatment of fractional shares as follows: (i) no fractional shares will be issued as a result of the Reverse Stock Split; and (ii) stockholders who would have been entitled to a fractional share as a result of the Reverse Stock Split will instead receive a cash payment from the transfer agent in an amount equal to the fractional share multiplied by the closing price of our common stock the day before the Reverse Stock Split became effective. All share and per share amounts presented in these financial statements, have been adjusted for this Reverse Stock Split.





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On April 30, 2020, we were notified that we had regained compliance with the Bid Price Rule; however, we remain non-compliant with the MVLS Rule. Under the Nasdaq listing rules, we have until October 12, 2020 to regain compliance with the MVLS Rule by demonstrating that the market value of our listed securities is $35 million or more for a minimum of 10 consecutive business days. If we do not regain compliance with the MVLS Rule by the required date, we may appeal for an extension to regain compliance with no assurance that we will be successful in obtaining the extension. If we do not regain compliance by October 12, 2020 or by the extended compliance date, if applicable, Nasdaq would delist our common stock from The Nasdaq Capital Market.

Material Weaknesses Our Annual Report disclosed numerous material weaknesses in our internal controls as a result of our failure to have an effective system of operations, including a robust ERP system. See Item 9A. Controls and Procedures of our Annual Report. We expect to continue to expend significant time and resources remediating material weaknesses in our internal control over financial reporting. These weaknesses relate our entity level control environment, financial statement close and reporting process, intercompany process, business combination, inventory, internally developed software, long lived assets, goodwill impairment, accounts payable and accrued liabilities, revenue processes, license fee accruals, income taxes, payroll and information technology processes.

We are strongly committed to addressing these material weaknesses, which we believe will strengthen our business and continue to work on and enhance our remediation plan. However, we are uncertain as to our timing to complete the remediation, the extent to which such efforts will deplete our cash reserves and our ability to succeed in the remediation. If we are unable to establish and maintain effective internal control over financial reporting, we may not be able to detect and prevent a material misstatement in our financial statements, and we may be unable to timely file our periodic SEC reports or identify and forecast certain business trends and certain aspects of our financial performance, which could negatively impact our ability to focus on and achieve our business objectives. In the event we are unable to timely file our periodic SEC reports, as applicable, such failure may cause an event of default under our debt facilities. See Item 9A: Controls and Procedures of our 2019 Form 10-K for a discussion of our material weaknesses and remediation efforts.

Key Components of Condensed Consolidated Statements of Operations There have been no material changes to the key components of our condensed consolidated statements of operations as described in "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our 2019 Form 10-K.

Critical Accounting Estimates

The preparation of our condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the financial statements and the notes to the financial statements. Some of those judgments can be subjective and complex, and therefore, actual results could differ materially from those estimates under different assumptions or conditions. A summary of our critical accounting policies is presented in Part II, Item 7, of our 2019 Form 10-K. There were no other material changes to our critical accounting policies during the three months ended March 31, 2020.

Recent Accounting Pronouncements

See Note 2. Basis of Presentation and Summary of Significant Accounting Policies to our unaudited condensed consolidated financial statements (Part I, Item 1 of this Form 10-Q) for a discussion on recent accounting pronouncements.





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                             RESULTS OF OPERATIONS

The following tables set forth our results of operations for the periods presented. The information in the tables below should be read in conjunction with our unaudited condensed consolidated financial statements and related notes included in Part I, Item 1 of this Form 10-Q. The period-to-period comparisons of financial results in the tables below are not necessarily indicative of future results.

Unaudited Condensed Consolidated Statement of Operations Data (in thousands)


                                                              Three Months Ended March 31,
                                                                2020                 2019
Revenue                                                   $      144,165       $      166,619
Operating expenses:
Cost of sales                                                    120,807              134,194
Sales and marketing                                                5,340                8,249
Product development                                                5,963                6,979
General and administrative                                        30,576               27,980
Provision for legal settlements                                        -                  508
Amortization of intangible assets                                  6,142                7,799
Goodwill impairment                                               22,130                    -
Total operating expenses (including cost of sales)               190,958              185,709
Loss from operations                                             (46,793 )            (19,090 )
Other expense, net                                               (33,006 )            (18,389 )
Loss before income taxes                                         (79,799 )            (37,479 )
Income tax expense                                                 1,126                  130
Net loss                                                  $      (80,925 )     $      (37,609 )

The following table provides, for the periods presented, the depreciation expense included in the above line items (in thousands):


                                 Three Months Ended March 31,
                                       2020                  2019
Cost of sales              $         9,628                 $  8,934
Sales and marketing                    522                    1,002
Product development                    571                      835
General and administrative           2,784                    3,382
Total                      $        13,505                 $ 14,153

The following table provides, for the periods presented, the stock-based compensation expense included in the above line items (in thousands):


                                  Three Months Ended March 31,
                                        2020                   2019
Cost of sales              $            66                   $    27
Sales and marketing                     57                        53
Product development                     77                        68
General and administrative             928                     1,141
Total                      $         1,128                   $ 1,289





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The following table provides, for the periods presented, our results of operations, as a percentage of revenue, for the periods presented:


                                     Three Months Ended March 31,
                                       2020                2019
Revenue                                100  %              100  %
Operating expenses:
Cost of sales                           84  %               81  %
Sales and marketing                      4  %                5  %
Product development                      4  %                4  %
General and administrative              21  %               17  %
Amortization of intangible assets        4  %                5  %
Goodwill impairment                     15  %                -  %
Total operating expenses               132  %              111  %
Loss from operations                   (32 )%              (11 )%
Other expense, net                     (23 )%              (11 )%
Loss before income taxes               (55 )%              (22 )%
Income tax expense                       1  %                -  %
Net loss                               (56 )%              (23 )%





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                   Three Months Ended March 31, 2020 and 2019

Operating Segments

Segment revenue, expenses and gross margin for the three months ended March 31, 2020 and 2019 derived from our Media & Content and Connectivity operating segments were as follows (in thousands):


                             Three Months Ended March 31,
                               2020                 2019
Revenue:
Media & Content
Licensing and services   $       68,385       $       80,010
Connectivity
Services                         67,260               70,468
Equipment                         8,520               16,141
Total                            75,780               86,609
Total revenue            $      144,165       $      166,619
Cost of Sales:
Media & Content
Licensing and services   $       55,556       $       57,669
Connectivity
Services                         57,728               65,600
Equipment                         7,523               10,925
Total                            65,251               76,525
Total cost of sales      $      120,807       $      134,194
Gross margin:
Media & Content          $       12,829       $       22,341
Connectivity                     10,529               10,084
Total gross margin               23,358               32,425
Other operating expenses         70,151               51,515
Loss from operations     $      (46,793 )     $      (19,090 )



Revenue

Media & Content Media & Content operating segment revenue for the three months ended March 31, 2020 and 2019 was as follows (in thousands, except for percentages):


                             Three Months Ended March 31,
                                   2020                  2019      Change
Licensing and Services $        68,385                 $ 80,010     (15 )%


Media & Content Licensing and Services Revenue Media & Content licensing and services revenue decreased by $11.6 million, or 15%, to $68.4 million for the three months ended March 31, 2020, compared to $80.0 million for the three months ended March 31, 2019. The decrease was driven by the early onset of the COVID-19 pandemic on the majority of our customers, in addition to declines in our third-party distribution services and digital media services, including games and applications ("Apps").





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Specifically, our media & content results were impacted by the following:

• Repricing and volume changes: Revenues decreased by $6.7 million due to: (i)


   the early impact of the COVID-19 pandemic on our Asian Pacific and Middle
   Eastern customer base of approximately $4.4 million, offset by a $0.9 million
   volume increase at a leading global airline; (ii) games and apps revenues
   decrease of $2.1 million due to lower volume across multiple customers; and
   (iii) updated contract terms that decreased revenue by $1.1 million.


• Aviation client wins and losses: Revenues decreased by $4.9 million primarily


   due to (i) $1.5 million lower advertising sales, (ii) a $3.4 million decrease
   in third-party distribution services to non-Global Eagle customers reflecting
   our ongoing reduction of third-party distribution revenue.


Connectivity

Connectivity operating segment revenue for the three months ended March 31, 2020 and 2019 was as follows (in thousands, except for percentages):


                Three Months Ended March 31,
                      2020                  2019      Change
Services  $        67,260                 $ 70,468      (5 )%
Equipment           8,520                   16,141     (47 )%
Total     $        75,780                 $ 86,609     (13 )%


For purposes of our discussions within this MD&A section, we use the Maritime, Enterprise and Government ("MEG") grouping name, which is a broader business unit encompassing the same entities rolling into the Maritime & Land reporting unit as discussed in Note 6. Goodwill .

Connectivity Services Revenue Services revenue from our Connectivity operating segment decreased by $3.2 million, or 5%, to $67.3 million for the three months ended March 31, 2020, compared to $70.5 million for the three months ended March 31, 2019, primarily due to the following:

• MEG contract repricing and volume declines: $2.6 million due to volume


   declines for certain MEG mobile network operator enterprise customers related
   to our strategic exit from that business line, and the loss of a government
   land customer in South America.


Connectivity Equipment Revenue

• Aviation customer volume: Equipment revenue from our Connectivity operating


   segment decreased by $7.6 million, or 47%, to $8.5 million for the three
   months ended March 31, 2020, compared to $16.1 million for the three months
   ended March 31, 2019. The decrease was primarily due to a $5.3 million decline
   in equipment shipments for a major North America customer due to COVID-19
   related aircraft production and installation timetables. In addition, the
   completion of a major retrofit equipment program contributed $2.7 million of
   the overall decline in 2020.



Cost of Sales

Media & Content Media & Content operating segment cost of sales for the three months ended March 31, 2020 and 2019 was as follows (in thousands, except for percentages):


                             Three Months Ended March 31,
                                   2020                  2019      Change
Licensing and services $        55,556                 $ 57,669     (4 )%


Media & Content cost of sales decreased by $2.1 million, or 4%, to $55.6 million for the three months ended March 31, 2020, compared to $57.7 million for the three months ended March 31, 2019. Reflecting COVID-19 related impact. Cost of sales as a percentage of Media & Content revenues increased to 81% for the three months ended March 31, 2020, compared to 72% for the three months ended March 31, 2019. Cost of sales was also impacted by a greater percentage of CSP pass-through accounts during the three months ended March 31, 2020 versus the year prior.




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Connectivity

Cost of sales for our Connectivity operating segment for the three months ended March 31, 2020 and 2019 was as follows (in thousands, except for percentages):


                Three Months Ended March 31,
                      2020                  2019      Change
Services  $        57,728                 $ 65,600     (12 )%
Equipment           7,523                   10,925     (31 )%
Total     $        65,251                 $ 76,525     (15 )%


Connectivity services cost of sales decreased by $7.9 million, or 12%, to $57.7 million for the three months ended March 31, 2020, compared to $65.6 million for the three months ended March 31, 2019, primarily due to the following:

Maritime bandwidth cost decrease: (i) maritime and land satellite capacity savings from contract renegotiations and cancellations for the three months ended March 31, 2019 amounting to $5.3 million; (ii) $1.5 million decrease due to satellite capacity reduction from maritime and land customer losses for the three months ended March 31, 2020; and (iii) $1.3 million labor cost savings.

As a percentage of Connectivity services revenue, Connectivity service cost of sales decreased to 86% during the three months ended March 31, 2020, compared to 93% for the three months ended March 31, 2019. The maritime and land business gross margin improvement was driven by favorable bandwidth contract re-negotiations and cancellations, and realizing savings from labor cost reductions implemented in 2019.

The maritime and land business decrease was driven by bandwidth favorable re-negotiated rates and ongoing direct labor restructuring activities.

Equipment cost decrease: Connectivity equipment cost of sales decreased by $3.4 million, or 31%, to $7.5 million for the three months ended March 31, 2020 compared to $10.9 million for the three months ended March 31, 2019. Connectivity equipment cost of sales increased as a percentage of Connectivity Equipment revenue to 88% during the three months ended March 31, 2020, compared to 68% for the three months ended March 31, 2019. Compared to the equivalent prior year period, this was primarily due to (i) a $3.4 million cost of sales decrease from lower equipment volume, and (ii) the mix of equipment sold.

Other Operating Expenses

Other operating expenses for the three months ended March 31, 2020 and 2019 were as follows (in thousands, except for percentages):


                                        Three Months Ended March 31,
                                              2020                  2019      Change
Sales and marketing               $         5,340                 $  8,249     (35 )%
Product development                         5,963                    6,979     (15 )%
General and administrative                 30,576                   27,980       9  %
Provision for legal settlements                 -                      508    (100 )%
Amortization of intangible assets           6,142                    7,799     (21 )%
Goodwill impairment                        22,130                        -     100  %
Total                             $        70,151                 $ 51,515      36  %


Sales and Marketing Sales and marketing expenses decreased by $2.9 million, or 35%, to $5.3 million for the three months ended March 31, 2020, compared to $8.2 million for the three months ended March 31, 2019. The reduction can be attributed to the following: (i) $1.8 million decrease in employee cost due to headcount reductions; (ii) $0.2 million decrease in travel and entertainment expenses; (iii) $0.3 million decrease in professional and contractor services; and (iv) $0.1 million of reduced IT- related costs.





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Product Development Product development expenses decreased by $1.0 million, or 15%, to $6.0 million for the three months ended March 31, 2020, compared to $7.0 million for the three months ended March 31, 2019. The reduction can be attributed to the following: (i) $0.4 million decrease in employee cost due to headcount reductions, (ii) $0.2 million decrease in professional and outside services; and (iii) $0.1 million decrease in travel and entertainment expenses.

General and Administrative General and administrative costs increased by $2.6 million, or 9%, to $30.6 million during the three months ended March 31, 2020, compared to $28.0 million for the three months ended March 31, 2019. The increase can be attributed to the following: (i) $3.0 million for the write-off of bad debts and increase to allowance reserve, reflecting COVID-19 related uncertainty and collection risks; and (ii) $2.4 million increase in professional services; partially offset by (i) $2.6 million decrease in employee cost due to headcount reductions; and (ii) $0.4 million decrease in travel and entertainment costs.

Provision for (Gain from) Legal Settlements The provision for legal settlements decreased by $0.5 million, compared to the three months ended March 31, 2019 as no settlements occurred during the three months ended March 31,2020. See Note 12. Commitments and Contingencies to our unaudited condensed consolidated financial statements (Part I, Item 1 of this Form 10-Q) for a summary of our ongoing litigation and other legal claims.

Amortization of Intangible Assets Amortization expense decreased $1.7 million, or 21%, to $6.1 million during the three months ended March 31, 2020, compared to $7.8 million for the three months ended March 31, 2019. The decrease was due to a portion of our acquired intangible assets from prior acquisitions becoming fully amortized during the year.

Goodwill Impairment For the quarter ended March 31, 2020, the Company identified a triggering event due to a significant decline in the market capitalization of the Company and results of operations as result of the uncertainty related to the COVID-19 pandemic. Accordingly, the Company assessed the fair value of its three reporting units as of March 31, 2020 and recorded a goodwill impairment charge of $22.1 million related to its Maritime & Land Connectivity reporting unit. This impairment was primarily due to lower than expected financial results of the reporting unit during the three months ended March 31, 2020 due primarily to impacts of COVID-19 outbreak on our cruise and yacht channels, coupled with the loss of a Brazilian government customer and continuation of exiting the mobile network operation channel. Given these indicators, the Company then determined that there was a higher degree of uncertainty in achieving its financial projections for this unit and as such, increased its discount rate, which reduced the fair value of the unit.

Other (Expense) Income, net Other expense for the three months ended March 31, 2020 and 2019 was as follows (in thousands, except for percentages):


                                                   Three Months Ended March 31,
                                                     2020                 2019            Change
Interest expense, net                          $      (22,587 )     $      (21,277 )           6  %
Income (loss) from equity method investments
including impairment losses                           (10,858 )              2,129          (610 )%
Change in fair value of derivatives                       207                  938           (78 )%
Other income (expense), net                               232                 (179 )        (230 )%
Total                                          $      (33,006 )     $      (18,389 )          79  %


Other expense, net increased $14.6 million, or 79%, to $33.0 million for the three months ended March 31, 2020, compared to other expense of $18.4 million for the three months ended March 31, 2019. This was driven primarily by an increase in net interest expense of $1.3 million, or 6%, primarily attributable to: (i) Second Lien Notes, including the effect of PIK compounding as additional principal, (ii) Term Loan, for which we obtained additional borrowing capacity in July 2019; (iii) additional borrowings on our Revolving Credit Facility; (iv) Income (loss) from equity method investments including impairment losses decrease of $13.0 million, primarily comprised of $13.1 million impairment loss recorded at March 31, 2020; and (v) $0.6 million decrease in the fair value of derivatives. This was offset by a $0.5 million change in other income (expense), net.

Income Tax Expense The Company recorded income tax provision of $1.1 million and $0.1 million for the three months ended March 31, 2020 and 2019, respectively. The tax provision for the three months ended March 31, 2020 is primarily attributable to foreign income taxes




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resulting from our foreign subsidiaries' contribution to pretax income, non-tax deductible goodwill impairment, withholding taxes, changes in valuation allowance, and deferred tax expense on amortization of indefinite-lived intangible assets. The tax provision for the three months ended March 31, 2019 was primarily attributable to the foreign withholding taxes, foreign income taxes resulting from the foreign subsidiaries' contribution to pretax income, basis difference in convertible debt and effects of permanent differences.



                          NON -GAAP FINANCIAL MEASURES

To supplement our consolidated financial statements, which are prepared and presented in accordance with accounting principles generally accepted in the United States, or GAAP, we present EBITDA, Adjusted EBITDA and free cash flow, which are non-GAAP financial measures, as measures of our performance. The presentations of EBITDA, Adjusted EBITDA and free cash flow are not intended to be considered in isolation from, or as a substitute for, or superior to, net income (loss), cash flows from operations or any other performance measures derived in accordance with GAAP or as an alternative to net cash provided by operating activities or any other measures of our cash flows or liquidity. For a reconciliation of EBITDA, Adjusted EBITDA and free cash flow to its most comparable measure under GAAP, please see the table entitled "Reconciliation of GAAP to Non-GAAP Measure" at the end of this Non-GAAP Financial Measures section. Further, we note that Adjusted EBITDA as presented herein is defined and calculated differently than the "Consolidated EBITDA" definition in our senior secured credit agreement and in our second lien notes, which Consolidated EBITDA definition we use for financial-covenant-compliance purposes and as a measure of our liquidity.

EBITDA, Adjusted EBITDA and free cash flow are three of the primary measures used by our management and Board of Directors to understand and evaluate our financial performance and operating trends, including period to period comparisons, to prepare and approve our annual budget and to develop short- and long-term operational plans. Additionally, Adjusted EBITDA is one of the primary measures used by the Compensation Committee of our Board of Directors to establish the funding targets for (and if applicable subsequent funding of) our Annual Incentive Plan bonuses for our employees. We believe our presentation of EBITDA, Adjusted EBITDA and free cash flow is useful to investors both because it allows for greater transparency with respect to key metrics used by our management in their financial and operational decision-making and because our management frequently uses it in discussions with investors, commercial bankers, securities analysts and other users of our financial statements.

We define Adjusted EBITDA as EBITDA (net income (loss) before (a) interest expense (income), (b) income tax expense (benefit) and (c) depreciation and amortization), as further adjusted to exclude (when applicable in the period) (1) change in fair value of financial instruments, (2) other (income) expense, including (gains) losses from foreign-currency-transaction (gains) and from other investments, which include impairment charges relating to our joint ventures, (3) goodwill impairment expense, (4) stock-based compensation expense, (5) strategic-transaction, integration and realignment expenses (as described below), (6) auditor and third-party professional fees and expenses related to our internal-control deficiencies (and the remediation thereof) and complications in our audit process relating to our control environment, (7) (gain) loss on disposal and impairment of fixed assets, (8) non-ordinary-course legal expenses (as described below), (9) losses related to significant customer bankruptcies or financial distress (as described below) and (10) expenses incurred in connection with grounded aircraft resulting from orders, airworthiness directives and other regulations issued by U.S. and foreign civil aviation authorities. Management does not consider these items to be indicative of our core operating results.

"Losses related to significant customer bankruptcies or financial distress" includes (1) our provision for bad debt associated with significant bankruptcies or financial distress of our customers, (2) the costs (e.g., content acquisition fees) that we incurred to maintain service to those customers during their bankruptcy proceedings in order to preserve the customer relationship and (3) costs relating to providing services to customers for whom we recognize revenue on a cash basis due to their financial distress. "Non-ordinary-course legal expenses" includes third-party professional fees and expenses and estimated loss contingencies, provisions for legal settlements and other expenses associated with non-ordinary-course employment, corporate and intellectual-property-infringement disputes.

"Strategic-transaction, integration and realignment expenses" includes (1) transaction and procurement-related expenses and costs (including third-party professional fees) attributable to acquisition, financing, investment and other strategic-transaction activities (including for new product and proof-of-concept testing), (2) integration and realignment expenses and allowances, (3) employee-severance, -retention and -relocation expenses, (4) purchase-accounting adjustments for deferred revenue, costs and credits associated with companies and businesses that we have acquired through our M&A activities and (5) estimated loss contingencies, provisions for legal settlements and other expenses related to claims at companies or businesses that we acquired through our M&A activities for underlying liabilities that pre-dated our acquisition of those companies or businesses.





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We define free cash flow as cash flows from operating activities less capital expenditures. Free cash flow does not represent our residual cash flow available for discretionary expenditures, since we have mandatory debt service requirements and other non-discretionary expenditures that are not deducted from the measure.

The following table presents a reconciliation of Adjusted EBITDA for each of the periods presented (in thousands):


                                                                  Three Months Ended March 31,
                                                                    2020                 2019
 Net loss                                                     $      (80,925 )     $      (37,609 )
 Interest expense, net                                                22,587               21,277
 Income tax expense                                                    1,126                  130
 Depreciation and amortization                                        19,712               21,952
 EBITDA                                                              (37,500 )              5,750
 Depreciation and amortization from equity method investments          2,140                2,133
 Change in fair value of financial instruments                          (207 )               (938 )
 Other expense, net                                                      647                  178
 Stock-based compensation expense                                      1,128                1,289
 Goodwill impairment                                                  22,130                    -
 Equity method investment impairments                                 13,131                    -
 Strategic-transaction, integration and realignment expenses           4,964                4,700
 Internal-control and delayed audit expenses                           3,324                3,453
 Loss on disposal of fixed assets                                        453                  164
 Non-ordinary-course legal expenses                                      306                  596
 Losses on significant customer bankruptcies                           2,620                1,164
 Expenses incurred in connection with grounded aircraft                  931                    -
 Adjusted EBITDA                                              $       14,067       $       18,489

The following table presents a reconciliation of Cash Flow from Operations to Free Cash Flow for each of the periods presented (in thousands):


                                         Three Months Ended March 31,
                                           2020                2019
 Cash used in operations             $      (3,690 )     $      (10,231 )
 Purchases of property and equipment        (1,477 )             (9,083 )
 Free Cash Flow                      $      (5,167 )     $      (19,314 )





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              FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES

Selected financial data for the periods presented below were as follows (in thousands):

March 31, 2020      December 31, 2019

Cash and cash equivalents $ 54,193 $ 23,964 Total assets

                              630,476               668,580
Current portion of long-term debt         804,575                22,673
Long-term debt                             16,805               773,062
Total stockholders' deficit       $      (455,851 )   $        (375,154 )

The following reflects the financial condition of our business and operations as of March 31, 2020 as well as material developments relating thereto through the date of filing of this Form 10-Q.

As of March 31, 2020, we had $504.7 million aggregate principal amount in senior secured term loans (the "Term Loans") outstanding under our Senior Secured Credit Agreement (the "2017 Credit Agreement"); $80.6 million drawn under the 2017 Revolving Loans (excluding approximately $4.4 million in letters of credit outstanding thereunder); $188.7 million aggregate principal amount of outstanding Second Lien Notes, which amount includes $38.7 million of payment-in-kind ("PIK") interest converted to principal since issuance; $82.5 million aggregate principal amount of 2.75% convertible senior notes due 2035; and other debt outstanding of $22.9 million. Please see Note 10. Financing Arrangements to our unaudited condensed consolidated financial statements (Part I, Item 1 of this Form 10-Q) for a tabular presentation of our indebtedness.

Anticipated Cash Requirements

Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") Topic 205-40, Presentation of Financial Statements - Going Concern, requires that an entity's management evaluate whether there are relevant events and conditions that in aggregate initially indicate that it will not be able to meet its obligations as they become due within one year after the date that the financial statements are issued, and therefore raise substantial doubt about the entity's ability to continue as a going concern. The Company has evaluated events and conditions as further described below, including historical losses and negative cash flows from operations, government and industry-imposed travel restrictions in the aviation and maritime industries that the Company services, and the Company's projected future violations with the covenants contained in its existing indebtedness, including the maximum consolidated first lien net leverage ratio ("Maximum First Lien Leverage") and a covenant requiring it to maintain minimum levels of undrawn revolving commitments plus cash and cash equivalents ("Minimum Liquidity") contained in its Senior Secured Credit Agreement entered into on January 6, 2017 (as amended, the "2017 Credit Agreement"), in future periods. These events and conditions have raised substantial doubt of the Company's ability to satisfy existing debt obligations and paydown past due accounts payables and other obligations as they become due in the next 12 months.

Our customers in the airline, cruise ship and other maritime industries, have been heavily impacted by the COVID-19 pandemic, through travel restrictions, government and business-imposed shutdowns or other operating issues resulting from the pandemic. We continue to analyze the potential impacts of the conditions and events arising from the ongoing COVID-19 pandemic. However, at this time, it is not possible to fully determine the magnitude of the overall impact of the COVID-19 pandemic on our business. As such, the impact could have a material adverse effect on our overall business, financial condition, liquidity, results of operations, and cash flows.

Our principal sources of liquidity have historically been our debt and equity issuances, and our cash and cash equivalents. Our long-term ability to continue as a going concern is dependent on our ability to comply with the covenants in our indebtedness, increase revenue, reduce costs and deliver satisfactory levels of profitable operations. A substantial amount of our cash requirements are for debt service obligations. The Company has generated substantial historic operating losses. The Company has incurred net losses and had negative cash flows from operations for the first quarter ended March 31, 2020 primarily as a result of the negative operating impact of COVID-19, managing working capital and cash interest and principal payments arising from the Company's substantial debt balance. Net cash used in operations was $3.7 million for the three months ended March 31, 2020 which included cash paid for interest of $14.6 million. Working capital deficiency increased by $776.7 million, to $840.0 million as of March 31, 2020, primarily due to the classification of all applicable long term debt as current at March 31, 2020.




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The Company's current forecast indicates it will continue to incur net losses and generate negative cash flows from operating activities as a result of the Company's indebtedness and significant related interest expense and uncertainty related to the impact of COVID-19 on the results of operations. The Company was in compliance with all lender covenants for the period ended March 31, 2020. However, in anticipation of failing the Maximum First Lien Leverage covenant, the Company sought and was granted a waiver over such covenant on April 15, 2020 in connection with the Tenth Amendment to the 2017 Credit Agreement (the "Tenth Amendment to 2017 Credit Agreement"), while the lenders added an additional covenant at that time, namely the Minimum Liquidity covenant. Moreover, based on current projections, management believes it is probable that the Company will not comply with the Minimum Liquidity covenant and the Maximum First Lien Leverage covenant in the 2017 Credit Agreement during the remainder of the fiscal year. Due to these factors and the cross-default provisions contained in our other debt, which would be triggered upon acceleration of debt under the 2017 Credit Agreement, effective as of the March 31, 2020 balance sheet, the Company classified all applicable long-term debt as current.

Additionally, the Company's projected failure to comply with certain covenants in the 2017 Credit Agreement and the Securities Purchase Agreement governing our Second Lien Notes, which include covenants in the 2017 Credit Agreement requiring us to (i) satisfy the Maximum First Lien Leverage ratio, which ratio was waived for the fiscal quarter ended March 31, 2020 and (ii) maintain Minimum Liquidity, could result in an event of default on our debt. The Securities Purchase Agreement and the terms of the Company's 2.75% Convertible Notes due 2035 (the "Convertible Notes") do not include covenants related to maintenance of Maximum First Lien Leverage or Minimum Liquidity; however, both the Securities Purchase Agreement and terms of the Convertible Notes contain cross-default provisions based on an acceleration of material indebtedness (including indebtedness under the 2017 Credit Agreement) and certain payment defaults under material indebtedness. As discussed above, on April 15, 2020, the Company entered into the Tenth Amendment to the 2017 Credit Agreement and obtained, among other amendments and waivers, a waiver to our Maximum First Lien Leverage covenant for the quarter ended March 31, 2020 and the addition of a Minimum Liquidity covenant. This Minimum Liquidity covenant imposes substantial limits on our ability to make investments in our business. In addition, we may be limited in our ability to pay all of our required debt and interest payments on our indebtedness and our other operating expenses while remaining in compliance with this Minimum Liquidity covenant.

If the Company is unable to comply with the covenants contained in its debt agreements or obtain a waiver or an amendment from the lenders, or take other remedial measures, the Company will be in default under the credit facilities, which would enable lenders thereunder to accelerate the repayment of amounts outstanding and exercise remedies with respect to the collateral. If the Company's lenders under our credit facilities demand immediate payment, we will not have sufficient cash to repay such indebtedness. In addition, as discussed above, certain payment defaults under our credit facilities or the lenders accelerating their claims thereunder would trigger cross-default provisions in our other indebtedness and certain other operating agreements. Furthermore, failure to meet our borrowing conditions under our Revolving Credit Facility could materially and adversely impact our liquidity.

The Company's management has plans in-place, and is working with outside advisors, to address the substantial doubt about the Company's ability to continue as a going concern. Mitigating actions implemented in the first quarter include temporary salary reductions for all employees, including executive offices and the Company's Board of Directors, negotiations with both customers and vendors to revise existing contracts to current activity levels and executing substantial reductions in capital expenditures and overall costs. Mitigating actions that continue to be implemented include:

•Restructure debt covenants with lenders, including deferral of amortization and interest payments; •Continue reduction of overall workforce to match revenue streams; • Deferral of annual merit increases;

• Relocation of worldwide operating facilities to reduce ongoing costs;




•      Renegotiation of satellite lease terms, bandwidth terminations and payment
       deferrals;

• Negotiation of studio rate reductions and airline relief packages;

• Pursue complete restructuring of our capital-and-cost structure;

• Accelerate WMS dividend payments; and

• Continue to pursue the disposition of the Company's 49% interest in WMS.

In addition, the Company's management is pursuing actions to maximize cash available to meet our obligations as they become due in the ordinary course of business, including (i) executing additional substantial reductions in expenses, capital expenditures and overall costs; (ii) applying for all eligible global government and other initiatives available to businesses or employees impacted by the COVID-19 pandemic, primarily through payroll and wage subsidies and deferrals; (iii) submitting applications for U.S.




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Treasury Loans through the Coronavirus Aid, Relief, and Economic Security ("CARES") Act. There is no assurance that our applications will be approved or that any sources of financings under the CARES Act will be available to us on favorable terms or at all; and (iv) accessing alternative sources of capital, in order to generate additional liquidity. These actions are intended to mitigate those conditions which raise substantial doubt of the Company's ability to continue as a going concern. While we continue to work toward completing these items and taking other actions to create additional liquidity and comply with the payment and other covenants set forth in its debt agreements, there is no assurance that we will be able to do so. Our ability to meet our obligations as they become due in the ordinary course of business for the next 12 months will depend on our ability to achieve improved results, our ability to generate and conserve cash, our ability to obtain necessary waivers from lenders and other equity stakeholders to achieve sufficient cash interest savings therefrom and our ability to complete other liquidity-generating transactions. Based on the uncertainty of achieving these actions the Company's management has determined that the substantial doubt about the Company's ability to continue as a going concern within one year from the issuance date of this Quarterly Report on Form 10-Q has not been alleviated. The unaudited condensed consolidated financial statements do not include any adjustments that may result from the possible inability of the Company to continue as a going concern for at least the next 12 months from the issuance of these financial statements.

Additionally, the 2017 Credit Agreement includes a requirement that we receive an opinion from our auditors in connection with our year-end audit that is not subject to a "going concern" or like qualification or exception. In addition to the waiver discussed above, the Tenth Amendment to the 2017 Credit Agreement also provided a waiver related to obtaining a "going concern" or like qualification or exception in the report of the Company's independent registered public accounting firm for the Company's year-end December 31, 2019 financial statements. We cannot be assured that we will be able to obtain additional covenant waivers or amendments in the future which may have a material adverse effect on the Company's results of operations or liquidity. Please refer to Note 2. Summary of Significant Accounting Policies and Note 10. Financing Arrangements for additional details.

We have engaged financial and legal advisors to assist us in, among other things, analyzing various strategic alternatives to address our liquidity and capital structure, including strategic and refinancing alternatives to restructure our indebtedness in private transactions. Due to our current financial constraints, there is a substantial risk that it may be necessary for us to seek protection under Chapter 11 of the United States Bankruptcy Code.

Seeking bankruptcy court protection could have a material adverse effect on our business, financial condition, results of operations and liquidity. In addition, during the period of time we are involved in a bankruptcy proceeding, our customers and suppliers might lose confidence in our ability to reorganize our business successfully and may seek to establish alternative commercial relationships.

Additionally, all of our indebtedness is senior to the existing common stock and preferred stock in our capital structure. As a result, we believe that seeking bankruptcy court protection under a Chapter 11 proceeding could cause the shares of our existing common stock to be canceled, result in a limited recovery, if any, for shareholders of our common stock, and would place shareholders of our common stock at significant risk of losing all of their investment in our shares. For further discussion of this risk, please see Part II, Item IA "Risk Factors" of this Report.

Amendments to Credit Agreement

On July 19, 2019, we entered into an amendment to the 2017 Credit Agreement (the "Seventh Amendment to 2017 Credit Agreement"), which, among other things, upsized the Term Loans by $40 million, reduced scheduled principal repayments over the subsequent six quarters by an aggregate amount of approximately $25.3 million and provided additional stock pledges (including the remaining 35% of the equity interests of first tier foreign subsidiaries that were previously not pledged) as collateral. Net of fees and expenses, the 2017 Credit Agreement Amendment resulted in approximately $60 million of incremental liquidity over the subsequent 18 months from the July 19, 2019 modification date.

Concurrent with entering into the Seventh Amendment to 2017 Credit Agreement, we also entered into an amendment to the Securities Purchase Agreement (the "Second Amendment to the Securities Purchase Agreement"), which, among other things, removed our ability to make any cash interest payments under the Second Lien Notes so long as such payments are prohibited by the terms of the 2017 Credit Agreement, added collateral for the Second Lien Notes consistent with the additional collateral provided under the 2017 Credit Agreement, and modified the prepayment premium schedule to extend through maturity of the Second Lien Notes. Please see Note 10. Financing Arrangements to our condensed consolidated financial statements (Part IV, Item 15 of the December 31, 2019 Form 10-K) for more information on the Seventh Amendment to 2017 Credit Agreement and the Second Amendment to the Securities Purchase Agreement.




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On April 15, 2020, we entered into an amendment to our 2017 Credit Agreement (the "Tenth Amendment to 2017 Credit Agreement") that modified the Maximum First Lien Leverage covenant to exempt us from needing to comply therewith for the period ended on March 31, 2020. Additionally, in connection with the Tenth Amendment to 2017 Credit Agreement, we agreed to maintain undrawn revolving commitments plus cash and cash equivalents of the Company and its subsidiaries in an aggregate amount of not less than $17.5 million ("Minimum Liquidity"). Additionally, during the first quarter of 2020 we initiated actions to improve our cost structure included headcount reductions, reductions in discretionary spend such as professional services and travel and entertainment; and in the future, planned actions include the relocation of facilities, and a focus on re-engineering the Company's business processes in addition to supply chain and procurement savings. Our ability to satisfy our liquidity needs and comply with the other covenants under our existing indebtedness, including the Minimum Liquidity covenant and the Maximum First Lien Leverage covenant under the 2017 Credit Agreement, thereafter is dependent upon our ability to achieve the operating results that are reflected in our covenant calculation. Significant adverse conditions, which may result from increased contraction in the general economic environment, a downturn in the industry, changes in foreign and domestic civil aviation authorities' orders and other factors described in the Section "Cautionary Note Regarding Forward Looking Statements" and our description of "Risk Factors" in the December 31, 2019 Form 10-K may impact our ability to comply with the Minimum Liquidity covenant and achieve the required Maximum First Lien Leverage levels. Means for improving our profitability, among others, include renegotiation of bandwidth contracts, optimizing delivery of connectivity and content services provided, renewing and obtaining new customer contracts, and other operational actions to improve productivity and efficiency, all of which may not be within our control. If we are unable to achieve the improved results required to comply with these covenants, we may be required to take specific actions in addition to those described above, including but not limited to, additional reductions in headcount, targeted procurement initiatives to reduce operating costs and other operating costs, or alternatively, seeking an amendment or waiver from our lenders or taking other remedial measures.

Credit Rating

On April 10, 2019, S&P Global downgraded the Company's credit rating by two notches from B- to CCC, and on April 10, 2020 they downgraded the Company an additional notch to CCC-. On April 6, 2020 Moody's downgraded the Company's credit rating one notch from B3 to Caa2. These downgrades may negatively impact our ability to refinance or amend our existing indebtedness.

Cash and Cash Equivalents

Our cash and cash equivalents are maintained at several financial institutions. Deposits held may exceed the amount of insurance provided on such deposits. Generally, our deposits may be redeemed upon demand and are maintained with a financial institution of reputable credit and, therefore, bear minimal credit risk. As of March 31, 2020, and December 31, 2019, approximately $4.8 million and $17.7 million of our cash and cash equivalents, respectively, were held by our foreign subsidiaries. In March 2020, the Company purchased commercial papers with nominal value of $30.0 million for an initial investment of $29.9 million with maturities ranging from 29 to 71 days. The investment was classified as held-to-maturity. At March 31, 2020, the amortized cost of the investment was $29.9 million. There were no credit losses on the investment.

Sources and Uses of Cash-Three Months Ended March 31, 2020 and 2019

A summary of our cash flow activities for the three months ended March 31, 2020 and 2019 is as follows (in thousands):


                                                             Three Months Ended March 31,
                                                               2020                2019
Net cash used in operating activities                    $      (3,690 )     $      (10,231 )
Net cash used in investing activities                           (1,477 )             (9,083 )
Net cash provided by financing activities                       35,230                  926
Effects of exchange rate changes on cash, cash
equivalents and restricted cash                                    371       $          265

Net increase (decrease) in cash, cash equivalents and restricted cash

                                                 30,434              (18,123 )

Cash, Cash Equivalents and Restricted Cash at beginning of period

                                                       24,462               51,868
Cash, Cash Equivalents and Restricted Cash at end of
period                                                   $      54,896       $       33,745





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Net Cash Used in Operating Activities

Three Months Ended March 31, 2020 Net cash used in our operating activities of $3.7 million primarily reflects our net loss of $80.9 million during the period and net non-cash charges of $65.1 million primarily related to the goodwill impairment charge of $22.1 million, depreciation and amortization expenses of $19.7 million, a $10.9 million loss on equity method investments including impairment losses, comprised of $13.1 million impairment loss offset by the gain on equity method investments of $2.4 million for the first quarter. Additionally, we had net cash inflows of $12.2 million resulting from changes in working capital balances, primarily driven by reduced cash outflows in accounts payable and accrued expenses.

Three Months Ended March 31, 2019 Net cash used in our operating activities of $10.2 million primarily reflects our net loss of $37.6 million during the period, which included net non-cash charges of $28.2 million primarily related to depreciation and amortization expenses of $22.0 million and other items netting to a charge of $9.0 million.

The remainder of our cash used in operating activities was as a result of net cash outflows of $0.8 million resulting from changes in working capital balances, predominantly driven by cash outflows due to increase in accounts receivable balances resulting from higher billing than collection.

Net Cash Used in Investing Activities

Three Months Ended March 31, 2020 Net cash used in investing activities during the three months ended March 31, 2020 of $1.5 million was due to purchases of property and equipment, principally relating to the purchase of expanded connectivity infrastructure to support our growth.

Three Months Ended March 31, 2019 Net cash used in investing activities during the three months ended March 31, 2019 of $9.1 million was due to purchases of property, plant and equipment, principally relating to the purchase of expanded connectivity infrastructure to support our growth.

Net Cash Flows Provided by Financing Activities

Three Months Ended March 31, 2020 Net cash provided by financing activities of $35.2 million was primarily due to higher borrowings over repayments under our 2017 Revolving. We borrowed $44.3 million on the 2017 Revolving Loans which was offset by repayments of $7.0 million on the 2017 Revolving Loans, as well as additional repayment of other loan and indebtedness of $2.1 million.

Three Months Ended March 31, 2019 Net cash provided by financing activities of $0.9 million was primarily due to borrowings from related parties of $7.4 million. In addition, we borrowed $17.9 million on the 2017 Revolving Loans which was offset by repayments of $21.0 million on the 2017 Revolving Loans, as well as additional repayments of indebtedness in the amount of $3.3 million.




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Long-Term Debt

As of March 31, 2020 and December 31, 2019, our long-term debt consisted of the following (in thousands):

March 31, 2020     December 31, 2019

Senior secured term loan facility, due January 2023 $ 504,680 $ 506,037 Senior secured revolving credit facility, due January 2022

                                                              80,615                43,315
Second lien notes, due June 2023                                 188,716               178,034
Convertible senior notes due 2035                                 82,500                82,500
Other debt                                                        22,937                23,685
Unamortized bond discounts, fair value adjustments and
issue costs, net                                                 (58,068 )             (60,509 )
Total carrying value of debt                                     821,380               773,062
Less: current portion, net                                      (804,575 )             (15,678 )
Total non-current                                         $       16,805     $         757,384



The aggregate contractual maturities of all borrowings, including finance
leases, as of March 31, 2020 were as follows (in thousands):
Years Ending December 31,      Amount
2020 (remaining nine months) $  13,633
2021                            29,818
2022                           110,564
2023                           633,974
2024                             3,236
Thereafter                      88,223
Total                        $ 879,448

The previous table excludes future purchase commitments with some of our connectivity vendors to secure future inventory for our airline customers and commitments related to ongoing engineering and antenna projects. At March 31, 2020, we also had outstanding letters of credit in the amount of $4.4 million, of which $4.4 million was issued under the letter of credit facility under the Senior Secured Credit Agreement that the Company entered into on January 6, 2017 (the "2017 Credit Agreement").

As market conditions warrant, we may from time to time seek to purchase or otherwise retire our outstanding debt in privately negotiated or open-market transactions, by tender offer or otherwise. Subject to any applicable limitations contained in the documents governing our indebtedness, any purchase or retirement made by us may be funded by the use of cash on our balance sheet or the incurrence of new secured or unsecured debt. The amounts involved in any such transactions, individually or in the aggregate, may be material. Any such purchase may be with respect to a substantial amount of a particular class of debt, with the attendant reduction in the trading liquidity of such class. In addition, any such purchases made at prices below the "adjusted issue price" (as defined for U.S. federal income tax purposes) may result in taxable cancellation of indebtedness income to us, which amounts may be material, and in related adverse tax consequences to us.

Covenant Compliance Under the 2017 Credit Agreement

Under the 2017 Credit Agreement, we are subject to a financial-reporting covenant ("Financial Reporting Covenant"), Minimum Liquidity covenant and a Maximum First Lien Leverage covenant, each of which is described in more detail in our 2019 Form 10-K and above, in addition to other customary covenants and restrictions set forth therein.

As noted above, the Company was in compliance with all lender covenants for the period ended March 31, 2020. However, in anticipation of failing the Maximum First Lien Leverage covenant, the Company sought and was granted a waiver over such covenant on April 15, 2020 in connection with the Tenth Amendment to the 2017 Credit Agreement (the "Tenth Amendment to 2017 Credit Agreement"), while the lenders added an additional covenant at that time, namely the Minimum Liquidity covenant.




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Moreover, based on current projections, management believes it is probable that the Company will not comply with the Minimum Liquidity covenant and the Maximum First Lien Leverage covenant in the 2017 Credit Agreement during the remainder of the fiscal year. Due to these factors and the cross-default provisions contained in our other debt, which would be triggered upon acceleration of debt under the 2017 Credit Agreement, effective as of the March 31, 2020 balance sheet, the Company classified all applicable long-term debt as current.

You should also refer to the section titled "Risks Related to Our Indebtedness" in Part I, Item 1A. Risk Factors in our 2019 Form 10-K, for an explanation of the consequences of our failure to satisfy these covenants.

Contractual Obligations For a discussion of movie license and Internet protocol television commitments, minimum lease obligations, satellite capacity, and other contractual commitments as of March 31, 2020 and for periods subsequent thereto, see Note 12. Commitments and Contingencies to the unaudited condensed consolidated financial statements (contained in Part I, Item 1 of this Form 10-Q) for a discussion.

Off -Balance Sheet Arrangements As of March 31, 2020, we did not have any off-balance sheet arrangements that have, or are reasonably likely to have, a material effect on our financial condition, results of operations, liquidity, capital expenditures or capital resources.

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