Hong Kong Broadband Network Limited launched the first Money-Back Fibre Broadband Dual Guarantee, along with an upgraded 2000M fibre broadband service, pledging to offer smooth and speedy broadband experiences with industry-leading service quality and network performance. Demand for high-speed broadband services continues to surge in the post-pandemic era. Working, learning, or gaming at home requires the support of a fast and stable network.

As a leading integrated telecom and ICT solutions provider, HKBN is again bringing disruption to the market by offering its Fibre Broadband Dual Guarantee with "Speed Guarantee"* and "Low Latency Guarantee designated for gamers, ensuring smooth network speed and low-latency gaming experience with designated popular game servers. Customers will be entitled for twice the daily fee for each day which the service is out of guarantee range after application and approval. Both new and existing customers who subscribe to designated home broadband service plans can enjoy the guarantee.

In parallel, HKBN has also launched an upgraded 2000M broadband service for users who demand the ultimate in performance and speed. The upgraded 2000M service offers customers the flexibility to choose their preferred routers, including the latest Wi-Fi 6/6E router series with 2.5Gbps WAN ports, customers can experience ultra-fast Internet that surpasses the previous download speed limit of 1000M, doubling the download speed to satisfy the surging network needs of households with multiple devices, and fully experience unimpeded performance on the latest mobile phones, tablets and computers.