Man Manhattan Associates launched the Fulfillment Experience Insights dashboard to give retailers a realtime assessment of how their omnichannel fulfillment performance stacks up against the industry. Fulfillment Experience Ins insights provides continuous benchmarking of fulfillment performance, proactively informing retailers how they compare against a large pool of peers and competitors. This realtime ' actuals versus actuals' comparison avoids the inherent latency of most benchmarking tools.

Included in Manhattan Active®? Omni, this new capability gives retailers a single view of digital order fulfillment KPIs like store pickup conversion, shorts and abandonment, time to fulfill and more. Retailers can evaluate, measure and adjust their supply chain execution strategies using aggregated and anonymized data from the Manhattan Active cloud ecosystem.

This unique analytical tool, which includes the ability to quickly pivot between various timeframes, provides detailed insight into the experience a retailer is delivering for their customers. Manhattan is uniquely capable of developing this solution because hundreds of the world's top brands use its fulfillment execution tools to process millions of orders every week. Drawing upon this extensive knowledge and experience, the company has skillfully identified the key performance indicators crucial to fostering growth and maximizing revenue.