CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS



This Quarterly Report on Form 10-Q ("Report") and certain information
incorporated herein by reference contain forward-looking statements within the
"safe harbor" provisions of the Private Securities Litigation Reform Act of
1995. All statements included or incorporated by reference in this Report, other
than statements that are purely historical, are forward-looking
statements. Words such as "anticipate," "expect," "intend," "plan," "believe,"
"seek," "estimate," "will," "should," "would," "could," "may," and similar
expressions also identify forward-looking statements. These forward-looking
statements include, without limitation, discussions of the impact of the
COVID-19 pandemic and measures taken in response thereto, as well as our product
development plans, business strategies, future operations, financial condition
and prospects, developments in and the impacts of government regulation and
legislation and market factors influencing our results. Our expectations,
beliefs, objectives, intentions and strategies regarding our future results are
not guarantees of future performance and are subject to risks and uncertainties,
both foreseen and unforeseen, that could cause actual results to differ
materially from results contemplated in our forward-looking statements. These
risks and uncertainties include, but are not limited to, our ability to continue
to develop new products and increase systems sales in markets characterized by
rapid technological evolution, consolidation, and competition from larger,
better-capitalized competitors. Many other economic, competitive, governmental
and technological factors could affect our ability to achieve our goals, and
interested persons are urged to review any risks that may be described in "Item
1A. Risk Factors" as set forth herein and other risk factors appearing in our
most recent Annual Report on Form 10-K for the fiscal year ended March 31, 2021
("Annual Report"), as supplemented by additional risk factors, if any, in our
interim filings on our Quarterly Reports on Form 10-Q, as well as in our other
public disclosures and filings with the Securities and Exchange Commission
("SEC"). Because of these risk factors, as well as other variables affecting our
financial condition and results of operations, past financial performance may
not be a reliable indicator of future performance and historical trends should
not be used to anticipate results or trends in future periods. We assume no
obligation to update any forward-looking statements. You are cautioned not to
place undue reliance on forward-looking statements, which speak only as of the
date of the filing of this Report. Each of the terms "NextGen Healthcare,"
"NextGen," "we," "us," "our," or the "Company" as used throughout this Report
refers collectively to NextGen Healthcare, Inc. and its wholly-owned
subsidiaries, unless otherwise indicated.

This management's discussion and analysis of financial condition and results of
operations ("MD&A") is provided as a supplement to the condensed consolidated
financial statements and notes thereto included elsewhere in this Report in
order to enhance your understanding of our results of operations and financial
condition and should be read in conjunction with, and is qualified in its
entirety by, the condensed consolidated financial statements and related notes
thereto included elsewhere in this Report. Historical results of operations,
percentage margin fluctuations and any trends that may be inferred from the
discussion below are not necessarily indicative of the operating results for any
future period.

Company Overview

NextGen Healthcare is a leading provider of software and services that empower
ambulatory healthcare practices to manage the risk and complexity of delivering
care in the rapidly evolving U.S. healthcare system. Our combination of
technological breadth, depth and domain expertise makes us a preferred solution
provider and trusted advisor for our clients. In addition to highly configurable
core clinical and financial capabilities, our portfolio includes tightly
integrated solutions that deliver on ambulatory healthcare imperatives
including: population health, care management, patient outreach, telemedicine,
and nationwide clinical information exchange.

We serve clients across all 50 states. Over 100,000 providers use NextGen
Healthcare solutions to deliver care in nearly every medical specialty in a wide
variety of practice models including accountable care organizations ("ACOs"),
independent physician associations ("IPAs"), managed service organizations
("MSOs"), Veterans Service Organizations ("VSOs"), and Dental Service
Organizations ("DSOs"). Our clients include some of the largest and most
progressive multi-specialty groups in the country. With the addition of
behavioral health to our medical and oral health capabilities, we continue to
extend our share not only in Federally Qualified Health Centers ("FQHCs"), but
also in the growing integrated care market.

NextGen Healthcare has historically enhanced our offering through both organic
and inorganic activities. In October 2015, we divested our former Hospital
Solutions division to focus exclusively on the ambulatory marketplace. In
January 2016, we acquired HealthFusion Holdings, Inc. and its cloud-based
electronic health record and practice management solution. In April 2017, we
acquired Entrada, Inc. and its cloud-based, mobile platform for clinical
documentation and collaboration. In August 2017, we acquired EagleDream Health,
Inc. and its cloud-based population health analytics solution. In January 2018,
we acquired Inforth Technologies for its specialty-focused clinical content. In
October 2019, we acquired Topaz Information Systems, LLC ("Topaz") for its
behavioral health solutions. In December 2019, we acquired Medfusion, Inc.
("Medfusion") for its Patient Experience Platform (i.e., patient portal,
self-scheduling, and patient pay) capabilities and OTTO Health, LLC ("OTTO") for
its integrated virtual care solutions, notably telemedicine. The integration of
these acquired technologies has made NextGen Healthcare's solutions among the
most comprehensive in the market.

Our company was incorporated in California in 1974. Previously named Quality
Systems, Inc., we changed our corporate name to NextGen Healthcare, Inc. in
September 2018. Our principal executive offices are located at 3525 Piedmont
Rd., NE, Building 6, Suite 700, Atlanta, Georgia, and our principal website is
www.nextgen.com. We operate on a fiscal year ending on March 31.

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Industry and Regulatory Background, Market Opportunity, and Trends

We believe that the trends and events described below have contributed to our consolidated results of operations and may continue to impact our future results.



Over the last decade, the ambulatory healthcare market has experienced
significant regulatory change, which has driven the need for improved technology
to enable practice transformation. Recognizing it was imperative to digitize the
U.S. health system to stem the escalating cost of healthcare and improve the
quality of care being delivered, Congress enacted the Health Information
Technology for Economic and Clinical Health Act in 2009 ("HITECH Act"). The
legislation stimulated healthcare organizations to not only adopt electronic
health records, but to use them to collect discrete data that could be used to
drive quality care. This standardization supported early pay-for-reporting and
pay-for-performance programs.

In 2010, the Affordable Care Act ("ACA") established the roadmap for shifting
American healthcare from volume (fee-for-service) to a value-based care ("VBC")
system that rewards improved outcomes at lower costs (fee-for-value). This was
followed by the Medicare Access and CHIP Reauthorization Act of 2015 ("MACRA"),
bipartisan legislation that further changed the way Medicare rewards clinicians
for value vs. volume. Initially focused on government-funded care, the domain of
the Centers for Medicare & Medicaid Services ("CMS"), these programs are now
firmly established on the commercial insurance side of the industry as well.

Importantly, the introduction of VBC programs was only an element of the broader
approach to reducing healthcare expenditure. The drive to reduce costs initially
led to consolidation in the healthcare system that was followed by a significant
shift of care from the inpatient to lower cost outpatient setting. Among other
factors, consumerism is set to play a major role in driving volume increases
outside of the hospital. In addition, providers continue to seek new tools and
means to connect with patients in new ways. Patients are expecting care to be
personalized and tailored to their preferences and are seeking much greater
transparency about the costs for visits, medications, and procedures as well as
improved convenience and access to care. Along with the continued expansion of
telehealth, there will be growth in technologies which facilitate the digital
connection between patient and provider. The need to sustain revenue has made it
extremely important for practices to secure their patient market share,
elevating patient loyalty to a significant determinant of provider success. In
addition to being loyal, groups participating in value-based contracts realized
that patients also needed to be engaged in their care and interested in
improving their own health. The need to attract, retain and engage patients has
made patient experience one of the most important aspects of evolving care
delivery in the United States. Capturing patient market share and thriving in a
market driven by VBC requires both an integrated platform and a full view of the
patient population's clinical and cost data, neither of which could be
accomplished without new technologies to collect and analyze multi-sourced
patient data. Effectively implemented, these new technologies allow
organizations to enhance financial viability while exercising the freedom to
join, affiliate, integrate or interoperate in ways that maximize strategic
control.

Although the HITECH Act led to the meaningful adoption of electronic health
records, many in the healthcare industry were dissatisfied with the level of
exchange of health information between different providers and across different
software platforms. With the passing of the MACRA law in 2015, the U.S. Congress
declared it a national objective to achieve widespread exchange of health
information through interoperable certified electronic health records ("EHR")
technology. Then, in December 2016, the 21st Century Cures Act ("Cures Act") was
passed and signed into law. Among many other policies, the law includes numerous
provisions intended to encourage nationwide interoperability.

In January 2020, the U.S. Department of Health and Human Services ("HHS")
officially declared that a public health emergency ("PHE") existed as a result
of the COVID-19 pandemic. Then, in March and April 2020, HHS issued a series of
rules and orders to offer healthcare providers flexibility or waivers from
certain regulatory requirements during the PHE.

Among other changes, HHS and the Centers for Medicare and Medicaid Services
("CMS") eliminated the patient geographic and originating site restrictions for
Medicare telehealth services that outside of the PHE restrict the services to
patients in rural geographic areas who are physically present at a healthcare
facility at the time of service. Other flexibilities authorized CMS to reimburse
telehealth visits at the same payment rates as in-person office visits during
the PHE. State Medicaid programs and commercial insurers instituted similar
policies to promote virtual visits as an alternative to in-person care during
the pandemic.

Now, looking beyond the eventual end of the PHE, Congress is considering
legislation that would make some of these temporary telehealth policies
permanent. In April 2021, bipartisan legislation was introduced in both the U.S.
House of Representatives and the U.S. Senate that would permanently expand
Medicare's telehealth services program to all geographies and allow patients to
receive services from their homes.

In March 2020, the HHS Office of the National Coordinator for Health Information
Technology ("ONC") released a final regulation which implements the key
interoperability provisions included in the Cures Act. The rule calls on
developers of certified EHRs to adopt standardized application programming
interfaces ("APIs") and to meet a list of other new certification and
maintenance of certification requirements in order to retain approved federal
government certification status.

The ONC rule also implements the information blocking provisions of the Cures
Act, including identifying reasonable and necessary activities that do not
constitute information blocking. Under the Cures Act, HHS has the regulatory
authority to investigate and assess civil monetary penalties of up to $1,000,000
against certified health IT developers found to be in violation of "information
blocking."

The $2.2 trillion Coronavirus Aid, Relief, and Economic Security Act ("CARES
Act") was signed into law in late March 2020. While this law created the
"Paycheck Protection Program" for small businesses, which would include many
physician groups, the CARES

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Act also increased funding for the Public Health and Social Services Emergency
Fund by $127 billion, with $100 billion of that earmarked to reimburse eligible
hospitals and healthcare providers for healthcare-related expenses or lost
revenues not otherwise reimbursed that are directly attributable to COVID-19.
The law also provided $1.32 billion in supplemental funding to community health
centers.

The Consolidated Appropriations Act, 2021 was passed by Congress and signed into
law in December 2020. This $2.3 trillion legislative package combines the $1.4
trillion fiscal year 2021 appropriations bills with a $900 billion coronavirus
aid package. The law adds $3 billion in additional funding for HHS's Provider
Relief Fund, which was established by the CARES Act (March 2020) and previously
funded with $175 billion to reimburse providers for healthcare related expenses
and lost revenue attributable to the pandemic. The law also provides a
three-year extension (federal fiscal years 2021, 2022, 2023) of federal grant
funding for community health centers and provides $4.25 billion in supplemental
grant funding for substance abuse disorder, mental health, and behavioral health
programs run by HHS's Substance Abuse and Mental Health Services Administration
("SAMHSA"). Support for telehealth services was included through provisions that
permanently remove Medicare's patient geographic and site limitations and an
appropriation of $250 million for the Federal Communications Commission's
("FCC's") COVID-19 Telehealth Program, which grants non-profit healthcare
providers financial support to implement telehealth solutions.

In March 2021, President Joe Biden signed into law the $1.9 trillion American
Rescue Plan Act. This legislation includes additional coronavirus-related relief
measures and is the latest in a series of pandemic-related aid legislation
enacted since March 2020. Among other provisions, this law provides $7.6 billion
in supplemental federal grant funding for FQHCs. As a comparison, the CARES Act
provided $1.3 billion in supplemental federal grant funding for FQHCs. In
addition, this law provides $3.5 billion in funding for block grant programs
that address mental health and substance use disorders and are administered by
HHS's SAMHSA.

The new regulations will require significant compliance efforts for not only
healthcare information technology ("HIT") companies, networks, and exchanges,
but also for healthcare providers. However, the Cures Act also creates
opportunities for improving care delivery and outcomes through increased data
exchange between providers, and easier patient access to their own health
information. Key to unlocking these benefits is the introduction of new Fast
Healthcare Interoperability Resources ("FHIR") standards, which ONC requires
certified HIT companies to adopt through APIs. Meanwhile, CMS is requiring
hospitals to provide electronic admission, discharge and transfer notification
to other healthcare facilities, providers and designated care team members. All
healthcare providers are required to comply with the information blocking rules
as of the initial April 5, 2021 compliance date. As of December 31, 2022,
providers participating in federal programs that require the use of certified
HIT will need to use the new "2015 Edition Cures Update" certified version of
EHR software to comply with the Cures Act certification requirements. Through
enhanced interoperability functionality and standardized APIs, the Spring '21
release of NextGen® Enterprise will help healthcare providers meet these dual
mandates included in the Cures Act.

Through the expansion of our NextGen® Share interoperability services platform
and API partner marketplace, we will address the increased demand for moving and
sharing patient data from the EHR easily, quickly and securely. Interoperability
improves patient experience and care coordination, enhances patient safety, and
reduces costs. We are also expanding resources such as educational webinars,
blogs and videos on interoperability to help educate and support healthcare
providers.

In recent years, there has been incremental investment to improve the delivery
of behavioral healthcare. One of the central drivers of this investment has been
the opioid epidemic which claims more than 80,000 lives a year in the United
States. The integrated care model prevalent in FQHCs, a model which calls for
integration of behavioral health and primary care in single care settings, has
also gained momentum. Both behavioral health and the integrated care workflows
require broad, purpose built, tailored HIT capabilities, many of which are
supported by the NextGen Healthcare platform. As a result of the COVID-19
pandemic, ambulatory practices have come to appreciate the importance of
business continuity, particularly in administrative business functions which are
non-core to medical care and may turn to NextGen Healthcare more often for
managed services.

COVID-19 Pandemic



In late 2019, the emergence of a novel coronavirus, or COVID-19, was reported
and in January 2020, the World Health Organization ("WHO"), declared it a Public
Health Emergency of International Concern. In March 2020, the WHO escalated
COVID-19 as a pandemic. We proactively responded to the pandemic by creating an
executive task force to monitor the COVID-19 situation daily and immediately
restricted non-essential travel and migrated to a fully remote workforce while
maintaining complete operational effectiveness.

The need to access care while still social distancing was addressed early on
with the limited use of telemedicine (also known as virtual visits) and was
energized when the federal government reduced regulatory barriers and addressed
payment parity between virtual and in-person visits. With these tailwinds,
telemedicine quickly became regarded as a safer way for patients and providers
to engage each other while also relieving economic pressure on the medical
practice. We believe that the uptake of telemedicine will transcend COVID-19 and
that virtual visits will become a permanent and important change in the way care
is delivered. Keeping patients out of the transit system, out of the waiting
room and away from other sick patients is simply good medicine.

At present, we are conducting business as usual with certain modifications to
employee travel, employee work locations, and marketing events, among other
modifications. We continue to monitor the broader implications of the global
COVID-19 pandemic and may take further actions that we determine are in the best
interests of our employees, customers, partners, suppliers, and shareholders.

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Our Strategy



We empower the transformation of ambulatory care by delivering solutions that
enable groups to be successful under all models of care, including emerging
value-based care models that include down-side risk. We primarily serve
organizations that provide care in an ambulatory setting and do so across
diverse practice sizes, specialties, and business models. Furthermore, we
support the advances in integrated care that focuses on the whole person. Our
platform is uniquely positioned to successfully enable our clients to expand
access to care, enhance the coordination and management of care, and optimize
patient outcomes through an integrated medical record that extends across their
medical, mental, and oral health and care needs.

Effective and frictionless interoperability is essential to all models of care.
Our experience powering many of the nation's Health Information Exchanges
("HIE's") places us in a unique position to enable our clients to leverage this
technology to lower the cost of care and improve the patient and provider
experience by providing an integrated community patient record.

Patient experience is directly correlated to patient engagement and an engaged patient is a key to positive outcomes. Today's patient is also an active consumer of their healthcare, each searching for the best experience. Our platform enables our clients to create a personalized care experience that enhances trust and drives patient loyalty.



Our longstanding success in the ambulatory market has enabled us to build
significant expertise across many relevant disciples that are clients actively
request. We partner with our clients to operate and optimize their IT systems
and operations, enhance revenue cycle processes, service line expansion and
operations, as well as advise on long-term strategy.

As one of the leading healthcare information technology players in the U.S. ambulatory marketplace, we plan to continue investing in our current capabilities as well as building and/or acquiring new capabilities as we guide our clients through the market's transformation. We expect to continue to empower the transformation of care through the following strategic priorities:



  • Be a learning organization and transform ahead of the industry


  • Be a trusted advisor for our customers and prospects


   •  Deliver breadth, depth and configurability to enable our clients to
      effectively execute their strategies

• Use automation to drive unwanted variability and cost from our clients'

operations

• Drive real innovation in patient experience and patient-provider interactions

• Help our clients be recognized as interoperability leaders in their regions

and areas of specialty

• Integrate new capabilities (whether organic or inorganic) more quickly and


      successfully than others.


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Results of Operations

The following table sets forth the percentage of revenue represented by each
item in our condensed consolidated statements of net income (loss) for the three
months ended June 30, 2021 and 2020 (certain percentages below may not sum due
to rounding):



                                                          Three Months Ended June 30,
                                                           2021                 2020
Revenues:
Recurring                                                       90.6 %               91.3 %
Software, hardware, and other non-recurring                      9.4                  8.7
Total revenues                                                 100.0                100.0
Cost of revenue:
Recurring                                                       39.1                 38.5
Software, hardware, and other non-recurring                      5.1        

4.6


Amortization of capitalized software costs and
acquired intangible assets                                       5.5                  7.6
Total cost of revenue                                           49.8                 50.7
Gross profit                                                    50.2                 49.3
Operating expenses:
Selling, general and administrative                             33.2        

31.1


Research and development costs, net                             13.2        

13.9


Amortization of acquired intangible assets                       0.6                  0.8
Impairment of assets                                             0.3                  0.0
Restructuring costs                                              0.4                  2.0
Total operating expenses                                        47.6                 47.9
Income from operations                                           2.6                  1.4
Interest income                                                  0.0                  0.0
Interest expense                                                (0.2 )               (0.8 )
Other income (expense), net                                      0.0                  0.0
Income before provision for income taxes                         2.3                  0.6
Provision for income taxes                                       0.4                  1.2
Net income (loss)                                                1.9 %               (0.6 )%




Revenues

The following table presents our disaggregated revenues for the three months ended June 30, 2021 and 2020 (in thousands):



                                                                 Three Months Ended June 30,
                                                                  2021                 2020
Recurring revenues:
Subscription services                                        $       38,284       $       35,360
Support and maintenance                                              38,486               38,547
Managed services                                                     29,431               22,493
Electronic data interchange and data services                        26,180               23,122
Total recurring revenues                                            132,381              119,522

Software, hardware, and other non-recurring revenues: Software license and hardware

                                         7,214                4,740
Other non-recurring services                                          6,489                6,617
Total software, hardware and other non-recurring revenues            13,703               11,357

Total revenues                                               $      146,084       $      130,879

Recurring revenues as a percentage of total revenues                   90.6 %               91.3 %



We generate revenue from sales of licensing rights and subscriptions to our software solutions, hardware and third-party software products, support and maintenance, managed services, electronic data interchange ("EDI") and data services, and other non-recurring services, including implementation, training, and consulting services performed for clients who use our products.


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Consolidated revenue for the three months ended June 30, 2021 increased $15.2
million compared to the prior year period due to a $12.9 million increase in
recurring revenues and a $2.3 million increase in software, hardware and other
non-recurring revenues. The increase in recurring revenues was due to a $6.9
million increase in managed services, $2.9 million increase in subscription
services, and $3.1 million increase in EDI and data services. The increase in
managed services revenue was primarily due to an increase in revenue cycle
management ("RCM") revenues as patient volumes have returned to more normalized
levels after being negatively impacted by the COVID-19 pandemic in the prior
year and an increase in managed cloud services revenue from higher recent
bookings. The increase in subscription services was primarily due to growth in
subscriptions associated with our virtual visits, which benefited from higher
demand driven by the COVID-19 pandemic plus increases in revenue from our core
NextGen, NextGen Office, and connected health cloud-based solutions associated
with higher recent bookings. EDI and data services increased due to higher
patient and transaction volumes compared to the prior year, which was negatively
impacted by the COVID-19 pandemic. The increase in non-recurring services
revenue was primarily driven by an increase in software license revenue due to
higher bookings.

Bookings reflect the estimated annual value of our executed contracts, adjusted
to include the effect of pre-acquisition bookings, and are believed to provide a
broad indicator of the general direction and progress of the business. Total
bookings were $34.3 million and $25.6 million for the three months ended June
30, 2021 and 2020, respectively. The increase is primarily due to higher
bookings of software and other non-recurring services and higher managed cloud
services bookings, partially offset lower bookings of virtual visits
subscriptions as the prior year benefited from the onset of the COVID-19
pandemic.

Cost of Revenue and Gross Profit

The following table presents our consolidated cost of revenue and gross profit for the three months ended June 30, 2021 and 2020 (in thousands):



                                                             Three Months Ended June 30,
                                                              2021                 2020
Cost of revenue:
Recurring                                                $       57,160       $       50,429
Software, hardware, and other non-recurring                       7,497                6,041
Amortization of capitalized software costs and
acquired intangible assets                                        8,084                9,899
Total cost of revenue                                    $       72,741       $       66,369

Gross profit                                             $       73,343       $       64,510
Gross margin %                                                     50.2 %               49.3 %




Cost of revenue consists primarily of compensation expense, including
share-based compensation, for personnel that deliver our products and services.
Cost of revenue also includes amortization of capitalized software costs and
acquired technology, third party consultant and outsourcing costs, costs
associated with our EDI business partners and clearinghouses, hosting service
costs, third party software costs and royalties, and other costs directly
associated with delivering our products and services. Refer to Note 7,
"Intangible Assets" and Note 8, "Capitalized Software Costs" of our notes to
condensed consolidated financial statements included elsewhere in this Report
for additional information on current period amortization of capitalized
software costs and acquired technology and an estimate of future expected
amortization.

Share-based compensation expense included in cost of revenue was $0.5 million and $0.4 million for the three months ended June 30, 2021 and 2020, respectively.



Gross profit for the three months ended June 30, 2021 increased $8.8 million
compared to the prior year due to a $15.2 million increase in revenues as
discussed above, offset by a $6.4 million increase in cost of revenue associated
with the higher revenues. Our gross margin increased to 50.2% for the three
months ended June 30, 2021 compared to 49.3% in the prior year.

The $6.7 million increase in recurring cost of revenue for the three months
ended June 30, 2021 compared to the prior year periods was due to higher cost of
managed services directly associated with higher revenues as noted above, higher
costs of subscription sales primarily due to higher salaries and benefits from
increased employee headcount and third party costs needed to meet increased
demand, and higher costs of EDI services due to higher transactional
volume. Software, hardware, and other non-recurring services revenue costs
increased $1.5 million compared to the prior period primarily due to an increase
in consulting costs associated with higher volume of professional services
projects.

Selling, General and Administrative Expense

The following table presents our selling, general and administrative expense for the three months ended June 30, 2021 and 2020 (in thousands):



                                                            Three Months 

Ended June 30,


                                                             2021           

2020


Selling, general and administrative                     $       48,486       $       40,737
Selling, general and administrative, as a percentage
of revenue                                                        33.2 %               31.1 %


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Selling, general and administrative expense consist of compensation expense,
including share-based compensation, for management and administrative personnel,
selling and marketing expense, facilities costs, depreciation, professional
service fees, including legal and accounting services, legal settlements,
acquisition and transaction-related costs, and other general corporate and
administrative expenses.

Share-based compensation expense included in selling, general and administrative
expenses was $4.9 million and $4.1 million for the three months ended June 30,
2021 and 2020, respectively. The increase in share-based compensation for the
three months ended June 30, 2021 compared to the same prior year period is
primarily due to incremental expense incurred from the accelerated vesting of
certain equity awards associated with the departure of our Chief Executive
Officer. Refer to Note 13, "Share-Based Awards" of our notes to condensed
consolidated financial statements included elsewhere in this Report for
additional information of our share-based awards and related incentive plans.

Selling, general and administrative expenses increased $7.7 million for the
three months ended June 30, 2021, compared to the prior year period. These
increases were primarily due to increased legal fees associated with our ongoing
shareholder litigation matters, severance costs related to the departure of our
Chief Executive Officer, increase in costs of our 401(k) employer match that was
temporarily suspended in the prior year as a cost-savings measure after the
onset of the COVID-19 pandemic, increase in stock based compensation expense as
noted above, and increases in travel and conferences costs as these activities
begin to resume at moderate levels.

Research and Development Costs, net



The following table presents our consolidated net research and development
costs, capitalized software costs, and gross expenditures prior to
capitalization, for the three months ended June 30, 2021 and 2020 (in
thousands):

                                                            Three Months Ended June 30,
                                                             2021                 2020
Gross expenditures                                      $       24,859       $       23,834
Capitalized software costs                                      (5,538 )             (5,612 )
Research and development costs, net                     $       19,321

$ 18,222

Research and development costs, as a percentage of revenue

                                                           13.2 %               13.9 %
Capitalized software costs as a percentage of gross
expenditures                                                      22.3 %               23.5 %




Gross research and development expenditures, including costs expensed and costs
capitalized, consist of compensation expense, including share-based compensation
for research and development personnel, certain third-party consultant fees,
software maintenance costs, and other costs related to new product development
and enhancement to our existing products.

The healthcare information systems and services industry is characterized by
rapid technological change, requiring us to engage in continuing investments in
our research and development to update, enhance and improve our systems. This
includes expansion of our software and service offerings that support
pay-for-performance initiatives around accountable care organizations, bringing
greater ease of use and intuitiveness to our software products, enhancing our
managed cloud and hosting services to lower our clients' total cost of
ownership, expanding our interoperability and enterprise analytics capabilities,
and furthering development and enhancements of our portfolio of
specialty-focused templates within our electronic health records software.

The capitalization of software development costs results in a reduction to our
reported net research and development costs. Our software capitalization rate,
or capitalized software costs as a percentage of gross expenditures, has varied
historically and may continue to vary based on the nature and status of specific
projects and initiatives in progress. Although changes in software
capitalization rates have no impact on our overall cash flows, it results in
fluctuations in the amount of software development costs that may be capitalized
or expensed up front and the amount of net research and development costs
reported in our condensed consolidated statements of net income and
comprehensive income, and ultimately also affects the future amortization of our
previously capitalized software development costs. Refer to Note 8, "Capitalized
Software Costs" of our notes to condensed consolidated financial statements
included elsewhere in this Report for additional information on current period
amortization of capitalized software costs and an estimate of future expected
amortization.

Share-based compensation expense included in research and development costs was
$1.0 million and $0.9 million for the three months ended June 30, 2021 and 2020,
respectively.

Net research and development costs for the three months ended June 30, 2021 increased $1.1 million compared to the prior year period due to $1.1 million higher gross expenditures. The increase in higher gross expenditures was primarily due to an increase in consulting services, partially offset by a decrease in employee compensation and benefits.


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Amortization of Acquired Intangible Assets

The following table presents our amortization of acquired intangible assets for the three months ended June 30, 2021 and 2020 (in thousands):



                                                 Three Months Ended June 

30,


                                                2021                   2020

Amortization of acquired intangible assets $ 881 $ 1,112






Amortization of acquired intangible assets included in operating expense consist
of the amortization related to our customer relationships and trade names
intangible assets acquired as part of our business combinations. Refer to Note
7, "Intangible Assets" of our notes to condensed consolidated financial
statements included elsewhere in this Report for an estimate of future expected
amortization.

Amortization of acquired intangible assets for the three months ended June 30,
2021 decreased $0.2 million compared to the prior year periods due to lower
amortization of the customer relationships intangible assets associated with
Medfusion and HealthFusion as these assets are amortized under the accelerated
method of amortization.

Restructuring Costs and Impairment of Assets



In the three months ended June 30, 2021 and 2020, we recorded restructuring
costs of $0.5 million and $2.6 million, respectively, consisting of
payroll-related costs, such as severance, outplacement costs, and continuing
healthcare coverage, associated with the involuntary separation of employees
pursuant to a one-time benefit arrangement, within operating expenses in our
condensed consolidated statements of net income and comprehensive income.

During the three months ended June 30, 2021, we vacated our Fairport, NY office
and recorded impairments of $0.4 million to our operating right-of-use assets
and certain related fixed assets based on projected sublease rental income and
the estimated sublease commencement date.



Interest and Other Income and Expense

The following table presents our interest expense for the three months ended June 30, 2021 and 2020 (in thousands):



                                 Three Months Ended June 30,
                                 2021                2020
Interest income               $        12       $             6
Interest expense                     (317 )              (1,107 )
Other income (expense), net           (22 )                  16




Interest expense relates to our revolving credit agreement and the related
amortization of deferred debt issuance costs. Refer to Note 9, "Line of Credit"
of our notes to condensed consolidated financial statements included elsewhere
in this Report for additional information.

The changes in interest expense is primarily caused by fluctuations in
outstanding balances under our revolving credit agreement and the related
amortization of debt issuance costs. As of June 30, 2021, we had no outstanding
balances under the revolving credit agreement, compared to $179.0 outstanding as
of June 30, 2020. The fluctuations of other income and expense compared to the
prior year periods are primarily due to changes to the India foreign exchange
rates.

Provision for Income Taxes

The following table presents our provision for income taxes for the three months ended June 30, 2021 and 2020 (in thousands):



                                  Three Months Ended June 30,
                                 2021                   2020
Provision for income taxes   $         559         $         1,616
Effective tax rate                    16.4 %                 204.0 %


The decrease in the effective tax rate for the three months ended June 30, 2021
compared to the prior year period was primarily due to the annualized projected
loss before taxes in the prior year, which caused the rate reconciling items to
have a more significant impact on the effective tax rate. The decrease in the
effective tax rate was also driven from the net benefit of discrete items in the
current period compared to the prior year net expense for discrete items.

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Net Income (Loss)



The following table presents our net income and loss (in thousands) and net
income (loss) per share and for the three months ended June 30, 2021 and 2020:

                                  Three Months Ended June 30,
                                   2021                2020
Net income (loss)              $       2,848       $        (824 )
Net income (loss) per share:
Basic                          $        0.04       $       (0.01 )
Diluted                        $        0.04       $       (0.01 )




As a result of the foregoing changes in revenue and expense, net income (loss)
for the three months ended June 30, 2021 increased $3.7 million compared to the
prior year period.

Liquidity and Capital Resources

The following table presents selected financial statistics and information for the three months ended June 30, 2021 and 2020 (in thousands):



                                                     Three Months Ended June 30,
                                                      2021                 2020
Cash and cash equivalents                        $       63,002       $      192,323
Unused portion of revolving credit agreement (1)        300,000              121,000
Total liquidity                                  $      363,002       $      313,323

Net income (loss)                                $        2,848       $         (824 )
Net cash provided by operating activities        $          313       $       17,672

(1) As of June 30, 2021, we had no outstanding borrowings under our $300.0

million revolving credit agreement.

We had no outstanding borrowings under our revolving credit agreement as of June 30, 2021 and March 31, 2021 and $179.0 million as of June 30, 2020.

Our principal sources of liquidity are our cash generated from operations, driven mostly by our net income and working capital management, our cash and cash equivalents, and our revolving credit agreement.



We believe that our cash and cash equivalents on hand at June 30, 2021, together
with our cash flows from operating activities and liquidity provided by our
revolving credit agreement, will be sufficient to meet our working capital and
capital expenditure requirements for the next twelve months. During the
challenging and uncertain period brought on by the initial phases of the
COVID-19 pandemic, we made some important decisions, including cost reduction
activities with a primary goal of preserving cash and protecting the employee
base. Most of these cost reductions were temporary as we believed that
preserving our employee base, organizational momentum, and robust capabilities
was the right decision for our Company and our shareholders. We had proactively
strengthened our cash position by increasing the outstanding borrowings under
our revolving credit agreement as of June 30, 2020, which was subsequently
repaid based on the reassessment of our short-term cash flow and working capital
requirements. We have no outstanding borrowings under our revolving credit
agreement as of June 30, 2021. At present, we are conducting business as usual
with certain modifications to employee travel, employee work locations, and
marketing events, among other modifications. However, the extent to which
COVID-19 may continue to impact our business, financial results, cash flows, and
liquidity requirements depends on numerous evolving factors including, but not
limited to, the magnitude and duration of COVID-19; the impact on our employees;
the extent to which it impacts worldwide macroeconomic conditions, including
interest rates, employment rates, and health insurance coverage; the speed of
the recovery; and governmental and business reactions to the pandemic. We will
continue to assess the potential effects of the COVID-19 pandemic on our
business and actively manage our response accordingly.

Cash and Cash Equivalents

As of June 30, 2021, our cash and cash equivalents balance of $63.0 million compares to $73.3 million as of March 31, 2021 and $192.3 million as of June 30, 2020. The cash and equivalents balance as of June 30, 2020 was impacted by additional borrowings under our revolving credit agreement, as noted above.



We may continue to use a portion of our funds as well as available financing
from our revolving credit agreement for future acquisitions or other similar
business activities, although the specific timing and amount of funds to be used
is not currently determinable. We intend to expend some of our available funds
for the development of products complementary to our existing product line as
well as new versions of certain of our products. These developments are intended
to take advantage of more powerful technologies and to increase the integration
of our products.

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Our investment policy is determined by our Board of Directors. Excess cash, if
any, may be invested in very liquid short term assets including tax exempt and
taxable money market funds, certificates of deposit and short term municipal
bonds with average maturities of 365 days or less at the time of purchase. Our
Board of Directors continues to review alternate uses for our cash including an
expansion of our investment policy and other items. Any or all of these programs
could significantly impact our investment income in future periods.

Cash Flows from Operating Activities

The following table summarizes our condensed consolidated statements of cash flows for the three months ended June 30, 2021 and 2020 (in thousands):



                                                     Three Months Ended June 30,
                                                      2021                 2020
Net income (loss)                                $         2,848       $        (824 )
Non-cash expenses                                         20,151              22,037
Cash from net income, as adjusted                $        22,999       $    

21,213


Change in contract assets and liabilities, net            (1,501 )            (6,708 )
Change in accounts receivable                              3,407            

2,286


Change in all other assets and liabilities               (24,592 )          

881


Net cash provided by operating activities        $           313       $      17,672




For the three months ended June 30, 2021, cash provided by operating activities
decreased $17.4 million compared to the prior year period, primarily due to
decreases of $25.4 million in changes in other assets and liabilities, partially
offset by increases of $5.2 million due to net changes in contract assets and
liabilities, $1.8 million higher cash from net income, as adjusted for non-cash
expenses, and $1.1 million increases from change in accounts receivable.

The decrease in cash from net changes in other assets and liabilities is
primarily due to higher payments of cash incentive bonuses compared to the prior
year due to a higher rate of bonus achievement, decrease in cash from changes in
accounts payable due to timing of invoice payments, and decreases in prepaid
expenses, primarily prepaid insurance, third party annual licenses, and prepaid
hosting and subscriptions. The increase in cash from changes in net contract
assets and liabilities was primarily due to lower maintenance invoicing due to
client attrition. Net income for the three months increased $3.7 million
compared to the prior year period, as described in the "Net Income" section
above. Non-cash expenses decreased primarily due to lower amortization of
intangible assets. Accounts receivable balances continue to decrease from our
efforts to collect and resolve aged balances, resulting in a corresponding
increase in cash provided by operating activities of $3.4 million and $2.3
million in the three months ended June 30, 2021 and 2020, respectively.

Cash Flows from Investing Activities

Net cash used in investing activities for the three months ended June 30, 2021 was $6.5 million compared with $6.2 million in the prior year period. The decrease in net cash used in investing activities is primarily due lower additions in equipment and improvements.

Cash Flows from Financing Activities



Net cash used in financing activities for the three months ended June 30, 2021
was $2.3 million compared with $48.6 million cash provided by financing
activities in the prior year period. The decrease in cash provided by financing
activities is primarily due to borrowings of $50.0 million in the prior year
period, compared to no borrowings in the current year period.

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Contractual Obligations

We have minimum purchase commitments of $40.4 million related to payments due under certain non-cancelable agreements to purchase goods and services.

The following table summarizes our significant contractual obligations at June 30, 2021 and the effect that such obligations are expected to have on our liquidity and cash in future periods (in thousands):





                                                                     For the year ended March 31,
                                              2022
                                           (remaining
Contractual Obligations      Total        nine months)       2023        2024        2025        2026        2027 and beyond
Operating lease
obligations                 $ 18,654     $        6,141     $ 4,954     $ 4,072     $ 2,453     $ 1,034     $               -
Remaining lease
obligations for vacated
properties (1)                11,646              4,620       3,266       2,200       1,337         223                     -
Total                       $ 30,300     $       10,761     $ 8,220     $ 6,272     $ 3,790     $ 1,257     $               -





(1) Remaining lease obligations for vacated properties relates to remaining lease

obligations at certain locations, including Cary, Brentwood, Solana Beach,

North Canton, Phoenix and portions of Atlanta, Irvine, Horsham, Fairport, and

St. Louis, that we have vacated and are actively marketing the locations for

sublease as part of our reorganization efforts. Refer to Note 16,

"Restructuring Plan" of our notes to condensed consolidated financial

statements included elsewhere in this Report for additional information.

Total obligations have not been reduced by projected sublease rentals or by

minimum sublease rentals of $1.0 million due in future periods under

non-cancelable subleases.




The deferred compensation liability as of June 30, 2021 was $7.4 million, which
is not included in the table above as the timing of future benefit payments to
employees is not determinable.

The impact of our uncertain tax positions is not included in the table above as
the timing of expected payments is not determinable. Refer to Note 11, "Income
Taxes" of our notes to condensed consolidated financial statements included
elsewhere in this Report for additional information.

New Accounting Pronouncements



Refer to Note 1, "Summary of Significant Accounting Policies" of our notes to
condensed consolidated financial statements included elsewhere in this Report
for a discussion of new accounting standards.

Critical Accounting Policies and Estimates



The discussion and analysis of our condensed consolidated financial statements
and results of operations is based upon our condensed consolidated financial
statements, which have been prepared in accordance with accounting principles
generally accepted in the United States of America ("GAAP"). The preparation of
these condensed consolidated financial statements requires us to make estimates
and judgments that affect our reported amounts of assets, liabilities, revenue
and expenses, and related disclosures. We base our assumptions, estimates and
judgments on historical experience, current trends, and other factors we believe
to be reasonable under the circumstances, and we evaluate these estimates on an
ongoing basis. On a regular basis, we review the accounting policies and update
our assumptions, estimates, and judgments, as needed, to ensure that our
condensed consolidated financial statements are presented fairly and in
accordance with GAAP. Actual results could differ materially from our estimates
under different assumptions or conditions. To the extent that there are material
differences between our estimates and actual results, our financial condition or
results of operations will be affected.

We describe our significant accounting policies in Note 1, "Summary of
Significant Accounting Policies," of our notes to consolidated financial
statements included in our Annual Report. We discuss our critical accounting
policies and estimates in Part II, Item 7, "Management's Discussion and Analysis
of Financial Condition and Results of Operations," of our Annual Report.

There have been no other material changes in our significant accounting policies
or critical accounting policies and estimates since the fiscal year ended March
31, 2021.

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