The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with our condensed consolidated
financial statements and related notes appearing elsewhere in this Quarterly
Report on Form 10-Q and our Annual Report on Form 10-K. The following discussion
and analysis contains forward-looking statements that involve risks and
uncertainties; our future results could differ materially from those discussed
below. Factors that could cause or contribute to such differences include, but
are not limited to, those identified below and those discussed in the section
titled "Risk Factors" under Part II, Item 1A in this Quarterly Report on
Form 10-Q and Part I, item 1A in our Annual Report on Form 10-K. Our fiscal year
is the 52- or 53-week period ending on the Friday nearest January 31.
Overview
We provide a leading cloud-native platform that makes software development and
IT operations a strategic advantage for our customers.
Our cloud-native platform, Pivotal Cloud Foundry ("PCF"), accelerates and
streamlines software development by reducing the complexity of building,
deploying and operating new cloud-native applications and modernizing legacy
applications. This enables our customers' development and IT operations teams to
spend more time writing code, waste less time on mundane tasks and focus on
activities that drive business value - building and deploying great software.
PCF customers can accelerate their adoption of a modern software development
process and their business success using our platform through our complementary
strategic services, Pivotal Labs ("Labs"). Enterprises across industries have
adopted our platform to build, deploy and operate software, including
enterprises in the automotive and transportation, industrial and business
services, financial services, healthcare and insurance, technology and media,
consumer and communications and government sectors.
Our offering, which includes PCF and Labs, enables organizations to build
cloud-native software and compete in today's business environment.
•         PCF accelerates and streamlines software development by reducing the

complexity of building, deploying and operating modern applications.

PCF integrates an expansive set of critical, modern software

technologies delivered continuously to provide a turnkey cloud-native

platform. PCF combines leading open-source software with our robust

proprietary software to meet the exacting enterprise-grade requirements


          of large organizations, including the ability to operate and manage
          software across private and public cloud environments, such as Amazon
          Web Services, Microsoft Azure, Google Cloud Platform, VMware vSphere
          and OpenStack. PCF is sold on a subscription basis.



                                       20

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• Labs software development experts deliver strategic services that

transfer the expertise for enterprises to accelerate their cloud-native

transformation by implementing modern agile development practices. With

Labs, we help customers co-develop new applications and transform

existing ones while accelerating software development, streamlining IT

operations and ultimately driving self-sustaining business

transformation.




We generate a substantial and increasing portion of our revenue from the sale of
PCF subscriptions generated from sales of products to handle customers'
differing workloads and needs, including Pivotal Application Service ("PAS"),
Pivotal Container Service ("PKS") and products accessed in our Pivotal Services
Marketplace. We generate subscription revenue primarily from the sale of
time-based subscriptions. Subscriptions are offered typically for one- to
three-year terms, and we continue to recognize revenue from our subscriptions
ratably over the subscription term. We expect that over time subscription
revenue will become a larger percentage of our total revenue as customers
continue to adopt and expand their PCF subscriptions and as our systems
integrator ("SI") partner relationships ramp to directly deliver Labs-like
services to our customers.
We offer strategic services including Labs, implementation and other services.
Labs involves co-development and application transformation services. We offer
implementation services to enable our customers to configure, deploy, test,
launch and operate PCF. Part of our strategy to scale our subscription revenue
is to rely, in part, on SI partners to deliver co-development, application
transformation and implementation services to our customers. We intend to grow
our services revenue at a slower rate than our subscription revenue as customers
are enabled on our platform and increasingly use our partner ecosystem for their
services needs. Our strategic services are typically priced on a time and
materials basis with revenue recognized upon the delivery of the services.
We remain focused on attracting new subscription customers, retaining our
customers and expanding their usage of our platform, and leveraging strategic
services, delivered by us and our partners, to accelerate our customers' pace of
innovation and use of PCF. This focus has resulted in rapid growth of our
subscription revenue and significant total revenue growth in recent periods.
To realize this rapid growth, we have made and expect to continue to make
substantial investments across our business. Specifically, we have increased our
total employee base over time, and we intend to continue to invest in our
business to take advantage of our market opportunity and to expand our sales
capacity and further improve sales productivity to drive additional revenue and
grow our global customer base. Additionally, we continue to invest in the
development and expansion of our partner ecosystem to supplement our sales and
services resources and increase our reach in our target markets. We also expect
to continue to make significant investments in research and development to
expand our product and engineering teams to further develop our platform. We
expect to incur increased general and administrative expenses to support our
growth and operations.

Proposed Merger with VMware

On August 22, 2019, Pivotal entered into the Merger Agreement with VMware and
Merger Sub. Refer to "Note 1 --- Overview and Basis of Presentation" for details
of the Merger Agreement.
Key Metrics
We regularly review the following key metrics to measure performance, identify
trends, formulate financial projections and to help us monitor our business.
While we believe that these metrics are useful in evaluating our business, other
companies may not use similar metrics or may not calculate similarly titled
metrics in a consistent manner.
                           November 1, 2019    February 1, 2019    November 2, 2018
Subscription customers              412                 377                 368
Dollar-based net expansion          135 %               149 %               150 %


Subscription Customers
We believe that the number of our subscription customers is an important
indicator of the growth of our business, our increased customer footprint and
the market acceptance of our platform. We define the number of subscription
customers as the organizations that have a subscription contract for our
software resulting in at least $50,000 of annual revenue in that period. While
we may enter into subscription agreements with multiple parties inside a larger
organization, we count a customer as an addition to our subscription customers
only if it represents a unique global ultimate parent. In the case of the U.S.
government, we count U.S. government departments and major agencies as unique
subscription customers. We view our total number of subscription customers as
reflective of the number of sources of revenue to us and our growth and
potential for future growth.

                                       21
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We had 412, 377 and 368 subscription customers as of November 1, 2019,
February 1, 2019, and November 2, 2018, respectively. We expect growth in
subscription customers to continue as we deliver enhancements to our products
and remain focused on increasing our subscription customer count. Our total
number of subscription customers and the net additions in any period may
continue to fluctuate as a result of several factors, including the focus of our
sales force, customer satisfaction with the functionality, features, performance
or pricing of our offering, consolidation of our customer base and other
factors, a number of which are beyond our control.
Dollar-Based Net Expansion Rate
We believe that the dollar-based net expansion rate is an important measure of
our business because it is an indicator of our subscription customers' expanded
use of and demand for our platform and our ability to grow revenue and
profitability. Our dollar-based net expansion rate compares our subscription
revenue from a common group of customers across comparable periods. We calculate
our dollar-based net expansion rate for all periods on a trailing four-quarter
basis. To do so, we calculate our dollar-based net expansion rate as of each
quarter end by starting with the subscription revenue from customers as of the
prior year's same quarter (the "Prior Period Subscription Revenue"). We then
calculate subscription revenue from these same customers as of the current
quarter end (the "Current Period Subscription Revenue"). Finally, to assess net
expansion level for common groups of customers over time, we divide the
aggregate Current Period Subscription Revenue for the trailing four quarters by
the aggregate Prior Period Subscription Revenue for the trailing four quarters,
resulting in our dollar-based expansion rate.
We expect our dollar-based net expansion rate to remain a significant indicator
of our business momentum and results of operations as existing customers realize
the benefits of our software and expand their PCF subscriptions. Our
dollar-based net expansion rate has fluctuated and we expect it to continue to
fluctuate and trend downward over time as we scale our business and as a result
of several factors, including the size of the transactions, the timing and terms
of the deals and our customers' satisfaction with our offering. Our dollar-based
net expansion rate was approximately 135% for the three months ended November 1,
2019, 149% for the three months ended February 1, 2019 and 150% for the three
months ended November 2, 2018.
Components of Results of Operations
Revenue
Subscription
Subscription revenue is primarily derived from sales of PCF subscriptions. Our
customers subscribe to use our software platform for a variety of workloads,
such as applications, containers or other microservices. Subscriptions are
offered typically for one- to three-year terms, and we recognize revenue from
our subscriptions ratably over the subscriptions' term. We generally bill our
customers annually in advance, although for our multi-year contracts, some
customers pay the full contract amount in advance.
To a lesser extent, we generate revenue from certain historical software
products sold on a perpetual license basis. Perpetual license revenue
represented less than 1% of our total revenue for the both the three and nine
months ended November 1, 2019 and November 2, 2018. We expect the percentage of
perpetual license revenue to continue to decline as a percentage of total
revenue. We generally recognize revenue from our perpetual licenses upon
delivery, assuming all the other revenue recognition criteria are satisfied.
Services
Services revenue is primarily derived from Labs, as well as implementation and
other professional services. To a decreasing extent over time, services revenue
also includes revenue from maintenance and support associated with the perpetual
licenses described above. Our services revenue may continue to fluctuate; any
services revenue growth is expected to be modest both in absolute dollars and
relative to subscription revenue.
Cost of Revenue
Subscription
Cost of subscription revenue consists primarily of personnel and related costs,
consisting of salaries, benefits, bonuses and stock-based compensation
("personnel costs") directly associated with our customer support and allocated
overhead costs. Additionally, cost of subscription revenue includes intangible
asset and other asset amortization expense and certain third-party expenses such
as cloud infrastructure costs and software and support fees. We expect our cost
of subscription revenue to increase in absolute dollar amounts as we invest in
our business.

                                       22
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Services


Cost of services revenue consists primarily of personnel costs directly
associated with delivery of Labs, implementation and other professional
services, costs of third-party contractors and allocated overhead costs. We
expect our cost of services revenue to increase in absolute dollar amounts as we
invest in our business.
Operating Expenses
Sales and Marketing
Sales and marketing expenses consist primarily of personnel costs including
commissions. Other sales and marketing costs include travel and entertainment,
promotional events (such as our SpringOne Platform Conference) and allocated
overhead costs. We expect our sales and marketing expenses will increase in
absolute dollar amounts as we hire additional sales and marketing personnel to
expand our customer footprint, deepen our relationships with existing customers,
and build brand and product awareness.
Research and Development
Research and development expenses consist primarily of personnel costs, cloud
infrastructure costs related to our research and development efforts and
allocated overhead costs. We expect our research and development expenses will
increase in absolute dollar amounts as we expand our research and development
team to develop new products and product enhancements.
General and Administrative
General and administrative expenses consist primarily of personnel costs and
allocated overhead costs for our administrative, legal, information technology,
human resources, finance and accounting employees and executives. Our general
and administrative expenses also include professional fees, audit fees, tax
services and legal fees, as well as insurance and other corporate expenses. We
expect our general and administrative expenses will increase in absolute dollar
amounts as we scale our general and administrative function to support the
growth of our business. We also anticipate that we will incur additional costs
for employees and third-party consulting services as we continue to operate as a
public company.
Other Income (expense), Net
Other income (expense), net consists of gains and losses from transactions
denominated in a currency other than the functional currency, net interest
earned on our cash and cash equivalents and other non-operating gains or losses.
Provision for Income Taxes
Provision for income taxes consists primarily of income taxes related to foreign
jurisdictions in which we conduct business. We maintain a full valuation
allowance on our federal, state and certain foreign deferred tax assets as we
have concluded that it is more likely than not that those deferred assets will
not be utilized.

                                       23
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Results of Operations (dollars in thousands)


                                                 Three Months Ended                         Nine Months Ended
                                        November 1, 2019     November 2, 2018     November 1, 2019     November 2, 2018
Revenue:
Subscription                           $        139,758     $        100,775     $        403,604     $        288,390
Services                                         58,521               67,368              173,386              199,896
Total revenue                                   198,279              168,143              576,990              488,286
Cost of revenue:
Subscription                                      9,649                7,813               27,313               24,047
Services                                         51,292               53,179              154,755              157,470
Total cost of revenue                            60,941               60,992              182,068              181,517
Gross profit                                    137,338              107,151              394,922              306,769
Operating expenses:
Sales and marketing                              83,198               70,620              247,458              210,308
Research and development                         58,832               51,880              173,763              143,309
General and administrative                       30,640               20,546               75,342               57,979
Total operating expenses                        172,670              143,046              496,563              411,596
Loss from operations                            (35,332 )            (35,895 )           (101,641 )           (104,827 )
Other income, net                                 2,634                1,866               10,054                2,412
Loss before provision for income taxes          (32,698 )            (34,029 )            (91,587 )           (102,415 )
Provision for income taxes                          409                  776                1,409                  549
Net loss                                        (33,107 )            (34,805 )            (92,996 )           (102,964 )
Less: Net loss (income) attributable
to non-controlling interest                           4                  (45 )                 41                   (8 )

Net loss attributable to Pivotal $ (33,103 ) $ (34,850 ) $ (92,955 ) $ (102,972 )





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The following table sets forth our results of operations for each of the periods presented as a percentage of revenue:


                                                   Three Months Ended                         Nine Months Ended
                                         November 1, 2019      November 2, 2018     November 1, 2019      November 2, 2018
Revenue:
Subscription                                   70  %                    60  %             70  %                    59  %
Services                                       30                       40                30                       41
Total revenue                                 100                      100               100                      100
Cost of revenue:
Subscription                                    5                        5                 5                        5
Services                                       26                       31                27                       32
Total cost of revenue                          31                       36                32                       37
Gross profit                                   69                       64                68                       63
Operating expenses:                                                      .
Sales and marketing                            42                       42                43                       43
Research and development                       30                       31                30                       29
General and administrative                     15                       12                13                       13
Total operating expenses                       87                       85                86                       85
Loss from operations                          (18 )                    (21 )             (18 )                    (22 )
Other income, net                               1                        1                 2                        1
Loss before provision for income taxes        (17 )                    (20 )             (16 )                    (21 )
Provision for income taxes                      -                        1                 0                        0
Net loss                                      (17 )                    (21 )             (16 )                    (21 )
Less: Net loss (income) attributable to
non-controlling interest                        0                        0                 0                        0
Net loss attributable to Pivotal              (17 )%                   (21 )%            (16 )%                   (21 )%



Comparison of the three and nine months ended November 1, 2019 and November 2,
2018
Revenue
                          Three Months Ended                                                       Nine Months Ended
                November 1, 2019      November 2, 2018                                  November 1, 2019      November 2, 2018
                     Amount                Amount            $ Change      % Change          Amount                Amount            $ Change      % Change
                        (dollars in thousands)                                                  (dollars in thousands)
Revenue:
Subscription  $          139,758     $         100,775     $   38,983        39%       $         403,604     $         288,390     $  115,214        40%
Services                  58,521                67,368         (8,847 )     (13)%                173,386               199,896        (26,510 )     (13)%
Total revenue $          198,279     $         168,143     $   30,136        18%       $         576,990     $         488,286     $   88,704        18%


Total revenue increased by $30.1 million, or 18%, to $198.3 million during the
three months ended November 1, 2019, from $168.1 million during the three months
ended November 2, 2018. Subscription revenue increased by $39.0 million, or 39%,
to $139.8 million during the three months ended November 1, 2019 from $100.8
million during the three months ended November 2, 2018. The increase in
subscription revenue was primarily due to increased sales to existing customers
and the remaining increase was due to sales to new customers. Services revenue
decreased by $8.8 million, or 13%, to $58.5 million during the three months
ended November 1, 2019 from $67.4 million during the three months ended
November 2, 2018. The decrease in services revenue was due to fewer customer
engagements within the current period and a decrease in revenue from maintenance
and support contracts. Revenue from maintenance and support contracts associated
with historical software products sold on a perpetual license basis represented
less than 5% of total revenue for both the three months ended November 1, 2019
and November 2, 2018, and is generally expected to represent a decreasing amount
of revenue in future periods.

                                       25
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Total revenue increased by $88.7 million, or 18%, to $577.0 million during the
nine months ended November 1, 2019, from $488.3 million during the nine months
ended November 2, 2018. Subscription revenue increased by $115.2 million, or
40%, to $403.6 million during the nine months ended November 1, 2019 from $288.4
million during the nine months ended November 2, 2018. The increase in
subscription revenue was primarily due to increased sales to existing customers
and the remaining increase was due to sales to new customers. Services revenue
decreased by $26.5 million, or 13%, to $173.4 million during the nine months
ended November 1, 2019 from $199.9 million during the nine months ended
November 2, 2018. The decrease in services revenue was due to fewer customer
engagements within the current period and a decrease in revenue from maintenance
and support contracts. Revenue from maintenance and support contracts associated
with historical software products sold on a perpetual license basis represented
less than 4% of total revenue for both the nine months ended November 1, 2019
and November 2, 2018, and is generally expected to represent a decreasing amount
of revenue in future periods.
Cost of Revenue
                       Three Months Ended                                                    Nine Months Ended
              November 1, 2019     November 2, 2018                                November 1, 2019     November 2, 2018
                   Amount               Amount           $ Change     % Change          Amount               Amount           $ Change     % Change
                     (dollars in thousands)                                               (dollars in thousands)
Cost of
revenue:
Subscription $          9,649     $         7,813      $    1,836        23%      $         27,313     $         24,047     $    3,266        14%
Services               51,292              53,179          (1,887 )     (4)%               154,755              157,470         (2,715 )     (2)%
Total cost
of revenue   $         60,941     $        60,992      $      (51 )      -%
$        182,068     $        181,517     $      551        -%
Gross
margin:
Subscription               93 %                92 %                                             93 %                 92 %
Services                   12 %                21 %                                             11 %                 21 %
Total gross
margin                     69 %                64 %                                             68 %                 63 %


Total cost of revenue decreased slightly during the three months ended
November 1, 2019 from the three months ended November 2, 2018. Cost of
subscription revenue increased by $1.8 million, or 23%, to $9.6 million during
the three months ended November 1, 2019 from $7.8 million during the three
months ended November 2, 2018. The increase in cost of subscription was
primarily due to an increase in personnel and third-party labor costs of $1.9
million. Growth in cost of subscription revenue was lower relative to the growth
in our subscription revenue as we continue to realize economies of scale. Cost
of services revenue decreased by $1.9 million, or 4%, to $51.3 million during
the three months ended November 1, 2019 from $53.2 million during the three
months ended November 2, 2018. The decrease in costs of services expense was
primarily due to a decrease in personnel and related costs of $3.0 million
driven by less services revenue, offset by an increase in third-party partner
spend.
Total cost of revenue increased by $0.6 million, or 0%, to $182.1 million during
the nine months ended November 1, 2019 from $181.5 million during the nine
months ended November 2, 2018. Cost of subscription revenue increased by $3.3
million, or 14%, to $27.3 million during the nine months ended November 1, 2019
from $24.0 million during the nine months ended November 2, 2018. The increase
in cost of subscription was driven by higher support personnel and related costs
of $4.5 million, due to the growth of our subscription revenue, offset by a
reduction in intangible asset amortization of $1.1 million. The cost of services
revenue decreased by $2.7 million, or 2%, to $154.8 million during the nine
months ended November 1, 2019 from $157.5 million during the nine months ended
November 2, 2018. The decrease in cost of services expense was primarily due to
a decrease of $3.3 million in personnel and related costs driven by less
services revenue, offset by an increase in third-party partner spend.
Subscription gross margin increased to 93% during the three months ended
November 1, 2019 from 92% during the three months ended November 2, 2018 due to
economies of scale as our subscription revenue increased.
Subscription gross margin increased to 93% during the nine months ended
November 1, 2019 from 92% during the nine months ended November 2, 2018 due to
economies of scale as our subscription revenue increased.
Services gross margin decreased to 12% during the three months ended November 1,
2019 from 21% during the three months ended November 2, 2018 driven by fewer
customer engagements and decline in higher margin maintenance revenues that
support legacy perpetual licenses.

                                       26
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Services gross margin decreased to 11% during the nine months ended November 1,
2019 from 21% during the nine months ended November 2, 2018 driven by fewer
customer engagements and decline in higher margin maintenance revenues that
support legacy perpetual licenses.
Operating Expenses
Sales and Marketing
                       Three Months Ended                                                    Nine Months Ended
              November 1, 2019     November 2, 2018                                November 1, 2019     November 2, 2018
                   Amount               Amount           $ Change     % Change          Amount               Amount           $ Change     % Change
                     (dollars in thousands)                                               (dollars in thousands)
Sales and
marketing    $         83,198     $        70,620      $   12,578        18%      $        247,458     $        210,308     $   37,150        18%
Percentage
of revenue                 42 %                42 %                                             43 %                 43 %

Research and Development


                       Three Months Ended                                                    Nine Months Ended
              November 1, 2019     November 2, 2018                                November 1, 2019     November 2, 2018
                   Amount               Amount           $ Change     % Change          Amount               Amount           $ Change     % Change
                           (dollars in thousands)                                                (dollars in thousands)
Research and
development  $         58,832     $        51,880      $    6,952        13%      $        173,763     $        143,309     $   30,454        21%
Percentage
of revenue                 30 %                31 %                                             30 %                 29 %

General and Administrative


                         Three Months Ended                                                      Nine Months Ended
                November 1, 2019     November 2, 2018                                  November 1, 2019     November 2, 2018
                     Amount               Amount           $ Change       % Change          Amount               Amount           $ Change       % Change
                       (dollars in thousands)                                                 (dollars in thousands)
General and
administrative $         30,640     $        20,546      $    10,094        49%       $        75,342      $        57,979      $    17,363        30%
Percentage of
revenue                      15 %                12 %                                              13 %                 13 %


Sales and marketing expense increased by $12.6 million, or 18%, to $83.2 million
during the three months ended November 1, 2019 from $70.6 million during the
three months ended November 2, 2018. The increase in sales and marketing expense
was primarily due to an increase in headcount in our sales and marketing teams
of $6.3 million, an increase in sales commission expense of $1.8 million and an
increase in expenses of $4.0 million related to our SpringOne Platform
Conference.
Sales and marketing expense increased by $37.2 million, or 18%, to $247.5
million during the nine months ended November 1, 2019 from $210.3 million during
the nine months ended November 2, 2018. The increase in sales and marketing
expense was primarily due to an increase in headcount and related costs in our
sales and marketing teams of $30.4 million, an increase in commission spend of
$2.6 million and an increase in spend related to the timing of our conference
activity of $2.9 million.
Research and development expense increased by $7.0 million, or 13%, to $58.8
million during the three months ended November 1, 2019 from $51.9 million during
the three months ended November 2, 2018. The increase in research and
development expense was primarily due to an increase in personnel costs of $7.5
million, particularly around our product investments in cloud and PKS, offset by
savings in infrastructure and other costs.
Research and development expense increased by $30.5 million, or 21%, to $173.8
million during the nine months ended November 1, 2019 from $143.3 million during
the nine months ended November 2, 2018. The increase in research and development
expense was primarily due to an increase of $31.7 million in headcount related
spend and allocated overhead.

                                       27
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General and administrative expense increased by $10.1 million, or 49%, to $30.6
million during the three months ended November 1, 2019 from $20.5 million during
the three months ended November 2, 2018. The increase in general and
administrative expense was primarily due to $6.9 million of professional fees
associated with the Merger, and the remainder was primarily attributable to
increased headcount to support the growth of the business.
General and administrative expense increased by $17.4 million, or 30%, to $75.3
million during the nine months ended November 1, 2019 from $58.0 million during
the nine months ended November 2, 2018. The increase in general and
administrative expense was primarily due to $6.9 million of professional fees
associated with the Merger, and the remaining amount was driven by increases in
headcount and other expenses.
Non-Operating Expenses
Other Income, Net
                             Three Months Ended                                                       Nine Months Ended
                   November 1, 2019      November 2, 2018                                  November 1, 2019       November 2, 2018
                        Amount                Amount            $ Change     % Change           Amount                 Amount            $ Change     % Change
                           (dollars in thousands)                                                  (dollars in thousands)

Other income, net $      2,634         $            1,866     $      768        41%      $           10,054     $            2,412     $    7,642       317%


Other income, net increased by $0.8 million to $2.6 million for the three months
ended November 1, 2019 from $1.9 million for the three months ended November 2,
2018. Other income, net generated for both the three months ended November 1,
2019 and November 2, 2018 was primarily due to interest earned on money market
investments of $3.6 million and $2.6 million, respectively, offset by foreign
currency losses in our international operations.
Other income, net increased by $7.6 million to $10.1 million for the nine months
ended November 1, 2019 from $2.4 million for the nine months ended November 2,
2018. Other income, net generated for both the nine months ended November 1,
2019 and November 2, 2018 resulted from interest earned on money market
investments of $11.9 million and $5.1 million, respectively. In addition, we had
gains on sales of investments of $1.1 million and $3.2 million, respectively,
offset by foreign currency losses in our international operations.

Income Taxes
Provision for (benefit from) Income Taxes
                          Three Months Ended                                                         Nine Months Ended
                November 1, 2019       November 2, 2018                                    November 1, 2019      November 2, 2018
                     Amount                 Amount            $ Change       % Change           Amount                Amount            $ Change       % Change
                        (dollars in thousands)                                                     (dollars in thousands)

Provision for
income taxes  $       409             $             776     $      (367 )     (47)%      $       1,409          $             549     $       860       (157)%


As a result of the stock issued in our IPO, we are no longer included in the
Dell consolidated U.S. federal return and will file a separate U.S. federal
return on a go-forward basis. The federal deferred tax assets and liabilities
previously calculated on a separate return basis have been adjusted to reflect
only the actual carryforward items which Pivotal will have on its separate
federal tax return. There was no impact on our provision for income taxes due to
a corresponding reduction in the related valuation allowance.
Our provision for income taxes for the three months ended November 1, 2019 was
$0.4 million. Our provision for income taxes for the three months ended
November 2, 2018 was $0.8 million. Our quarterly provision is primarily driven
by foreign taxes due in profitable jurisdictions and fluctuates due to
variability in our services profitability in total and among the tax
jurisdictions in which we operate.
Our provision for income taxes for the nine months ended November 1, 2019 was
$1.4 million. Our provision for income taxes for the nine months ended
November 2, 2018 was $0.5 million. Our provision is primarily driven by foreign
taxes due in profitable jurisdictions and fluctuates due to variability in our
services profitability in total and among the tax jurisdictions in which we
operate and other adjustments.

                                       28
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Non-GAAP Financial Measures
In addition to our results determined in accordance with GAAP, we believe the
following non-GAAP information is useful in evaluating our operating results. We
use the following non-GAAP financial information, collectively, to evaluate our
ongoing operations and for internal planning and forecasting purposes. We
believe that non-GAAP financial information may be helpful to investors because
it provides consistency and comparability with past financial performance, and
assists in comparisons with other companies, some of which use similar non-GAAP
financial information to supplement their GAAP results. The non-GAAP financial
information is presented for supplemental informational purposes only and should
not be considered a substitute for financial information presented in accordance
with GAAP, and may be different from similarly titled non-GAAP measures used by
other companies. A reconciliation is provided below for each non-GAAP financial
measure to the most directly comparable financial measure stated in accordance
with GAAP. Investors are encouraged to review the GAAP financial measures
together with such reconciliations.
Non-GAAP Gross Profit and Non-GAAP Gross Margin
We define non-GAAP gross profit and non-GAAP gross margin as GAAP gross profit
and GAAP gross margin, adjusted for stock-based compensation expense and
amortization of acquired intangibles.
                                           Three Months Ended               

Nine Months Ended

November 1, 2019     November 2, 2018

November 1, 2019 November 2, 2018


                                         (dollars in thousands)                    (dollars in thousands)
Gross profit                     $        137,338     $        107,151     $        394,922     $        306,769
Add:
Stock-based compensation expense
included in cost of revenue                 6,270                4,652               17,589               11,768
Amortization of acquired
intangibles included in cost of
revenue                                        22                  340                  142                1,204
Non-GAAP gross profit            $        143,630     $        112,143     $        412,653     $        319,741
Gross margin                                   69 %                 64 %                 68 %                 63 %
Non-GAAP gross margin                          72 %                 67 %                 72 %                 65 %

Non-GAAP Operating Loss We define non-GAAP operating loss and non-GAAP operating margin as GAAP operating profit and GAAP operating margin, adjusted for stock-based compensation expense and amortization of acquired intangibles.


                                               Three Months Ended                         Nine Months Ended
                                      November 1, 2019     November 2, 2018     November 1, 2019     November 2, 2018
                                             (dollars in thousands)                    (dollars in thousands)
Operating loss                       $        (35,332 )   $        (35,895 )   $       (101,641 )   $       (104,827 )
Add:
Stock-based compensation expense               26,164               19,428               73,561               49,233
Amortization of acquired intangibles            1,485                1,632                4,184                5,077
Acquisition related expenses                    7,127                    -                7,127                    -
Non-GAAP operating loss              $           (556 )   $        (14,835 )   $        (16,769 )   $        (50,517 )



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Liquidity and Capital Resources
Overview
To date, our principal sources of liquidity have been the net proceeds we
received through the sale of our common stock in our IPO, private sales of
equity securities, payments received from customers using our platform and
services and borrowings under our line of credit. Following the completion of
our IPO, we received aggregate proceeds of $544.4 million, net of underwriters'
discounts and commissions and offering costs paid. As of November 1, 2019, we
had cash and cash equivalents totaling $821.9 million, which we intend to use
for working capital, operating expenses, and capital expenditures. We may also
use a portion of this to acquire complementary businesses, products, services,
or technologies. Our cash equivalents are comprised primarily of money market
funds. We believe that our existing cash, cash equivalents, and investments will
be sufficient to satisfy our anticipated cash needs for working capital and
capital expenditures for at least the next 12 months. Our future capital
requirements will depend on many factors, including our rate of revenue growth,
billing terms of our subscription contracts, timing of collection of accounts
receivable, the rate of expansion of our workforce, the timing and extent of our
expansion into new markets, the timing of introductions of new functionality and
enhancements to our platform and the continuing market acceptance of our
platform, as well as general economic and market conditions. We may need to
raise additional capital or incur indebtedness to continue to fund our
operations in the future or to fund our needs for other strategic initiatives,
such as acquisitions. We also foresee entering into lease and other related
facilities obligations to support any future growth in our headcount.
On October 22, 2019, we terminated our credit agreement and related security
agreement. As part of the termination, we accelerated the associated unamortized
debt costs, which resulted in $0.3 million of expense in the period. Prior to
that date, we maintained a credit agreement and a related security agreement
that provided for a senior secured revolving credit facility in an aggregate
principal amount not to exceed $100.0 million (the "Revolving Facility").We had
no amounts outstanding under the Revolving Facility when we terminated the
Revolving Facility.
Cash Flows
                                           Nine Months Ended
                                 November 1, 2019     November 2, 2018
                                            (in thousands)
Net cash provided by (used in):
Operating activities            $          5,039     $        (13,348 )
Investing activities            $         (5,293 )   $         (3,695 )
Financing activities            $        120,639     $        607,803


Operating Activities
During the nine months ended November 1, 2019, cash provided by operating
activities was $5.0 million primarily due to our net loss of $93.0 million,
adjusted for non-cash charges of $109.4 million and net cash outflows of $11.4
million provided by changes in our operating assets and liabilities. Non-cash
charges primarily consisted of stock-based compensation and depreciation and
amortization of property and equipment, intangible assets and right of use lease
assets. The primary drivers of the changes in operating assets and liabilities
related to a $151.2 million decrease in accounts receivable driven by
collections, offset by a $129.8 million decrease in deferred revenue, a decrease
of $23.0 million in operating lease liabilities and a decrease of $9.4 million
in accrued expenses.
During the nine months ended November 2, 2018, cash provided by operating
activities was $13.3 million primarily due to our net loss of $103.0 million,
adjusted for non-cash charges of $63.5 million and net cash inflows of $26.1
million provided by changes in our operating assets and liabilities. Non-cash
charges primarily consisted of stock-based compensation and depreciation and
amortization of property and equipment and intangible assets. The primary
drivers of the changes in operating assets and liabilities related to a $43.9
million decrease in accounts receivable offset by a $10.2 million decrease in
deferred revenue and a decrease of $16.2 million in accrued expenses.


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Investing Activities
For the nine months ended November 1, 2019, cash used in investing activities
was $5.3 million, compared to cash used in investing activities of $3.7 million
for the nine months ended November 2, 2018. Our investing activities for the
nine months ended November 1, 2019 and for the nine months ended November 2,
2018 were attributable to the purchases of property, plant and equipment
partially offset by the sale of certain investments within both periods.
Financing Activities
Cash provided by financing activities during the nine months ended November 1,
2019 of $120.6 million was attributable to proceeds from the exercise of stock
options and proceeds from other employee stock plans of $94.1 million, and cash
received from Dell relating to our tax sharing agreement of $26.5 million.
Cash provided by financing activities during the nine months ended November 2,
2018 of $607.8 million was primarily attributable to proceeds from the
completion of our IPO of $544.7 million, net of underwriters' discounts and
commissions, and issuance costs. Additionally, we received $41.3 million in cash
from Dell primarily representing the final federal tax sharing payments for
fiscal 2018 and we received proceeds from the exercise of stock options of $41.9
million.  These inflows were partially offset by repayments of the Revolving
Facility of $20.0 million which is net of additional borrowings.
Commitments and Contractual Obligations
During the nine months ended November 1, 2019, there have been no material
changes outside the ordinary course of business to our contractual obligations
and commitments from those disclosed in our Prospectus. See "Note 15-Commitments
and Contingencies," in our notes to unaudited condensed consolidated financial
statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.
Off-Balance Sheet Arrangements
As of November 1, 2019, we were not subject to any obligations pursuant to any
off-balance sheet arrangements, as defined in Item 303(a)(4)(ii) of
Regulation S-K, or any relationships with unconsolidated entities or financial
partnerships, including entities sometimes referred to as structured finance or
special purpose entities, that were established for the purpose of facilitating
off-balance sheet arrangements or other contractually narrow or limited
purposes, that have or are reasonably likely to have a material effect on our
financial condition, results of operations or liquidity.
Critical Accounting Policies and Estimates
Our condensed consolidated financial statements are prepared in accordance with
generally accepted accounting principles in the United States, or U.S. GAAP. The
preparation of these financial statements requires our management to make
estimates and assumptions that affect the reported amounts of assets,
liabilities, revenue, costs, and expenses and related disclosures. Our estimates
are based on our historical experience and on various other factors that we
believe are reasonable under the circumstances, the results of which form the
basis for making judgments about the carrying value of assets and liabilities
that are not readily apparent from other sources. Actual results may differ from
these judgments and estimates under different assumptions or conditions and any
such differences may be material. We believe that the accounting policies
discussed below are critical to understanding our historical and future
performance, as these policies relate to the more significant areas involving
management's judgments and estimates.
Notwithstanding the addition of the policy disclosed in "Note 2-Summary of
Significant Accounting Policies" for leases, there have been no material changes
to our critical accounting policies and significant judgments and estimates as
compared to the critical accounting policies and significant judgments and
estimates disclosed in our Annual Report on Form 10-K.

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