FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Statement Regarding Forward-Looking Disclosure



This Quarterly Report on Form 10-Q (this "Report") includes "forward-looking
statements" which represent our expectations or beliefs concerning future events
that involve risks and uncertainties, including those associated with the
severity and duration of the novel coronavirus, or COVID-19, pandemic, the
pandemic's impact on the U.S. and global economies, the timing, scope and
effectiveness of federal, state and local governmental responses to the
pandemic, the effect of weather conditions on our financial performance, the
price and supply of the products that we sell, the consumption patterns of our
customers, our ability to obtain satisfactory gross profit margins, our ability
to obtain new customers and retain existing customers, our ability to make
strategic acquisitions, the impact of litigation, our ability to contract for
our current and future supply needs, natural gas conversions, future union
relations and the outcome of current and future union negotiations, the impact
of current and future governmental regulations, including climate change,
environmental, health, and safety regulations, the ability to attract and retain
employees, customer credit worthiness, counterparty credit worthiness, marketing
plans, potential cyber-attacks, general economic conditions and new technology.
All statements other than statements of historical facts included in this Report
including, without limitation, the statements under "Management's Discussion and
Analysis of Financial Condition and Results of Operations" and elsewhere herein,
are forward-looking statements. Without limiting the foregoing, the words
"believe," "anticipate," "plan," "expect," "seek," "estimate," and similar
expressions are intended to identify forward-looking statements. Although we
believe that the expectations reflected in such forward-looking statements are
reasonable, we can give no assurance that such expectations will prove to be
correct, and actual results may differ materially from those projected as a
result of certain risks and uncertainties. These risks and uncertainties
include, but are not limited to, those set forth in this Report under the
headings "Risk Factors" and "Management's Discussion and Analysis of Financial
Condition and Results of Operations" and in our Fiscal 2019 Form 10-K under Part
I Item 1A "Risk Factors." Important factors that could cause actual results to
differ materially from our expectations ("Cautionary Statements") are disclosed
in this Report and in our Fiscal 2019 Form 10-K and in our Quarterly Report on
Form 10-Q for the quarter ended March 31, 2020. Currently, one of the most
significant factors, however, is the potential adverse effect of the current
pandemic of the novel coronavirus, or COVID-19, on the financial condition,
results of operations, cash flows and performance of the Company, its customers
and counterparties, and the global economy and financial markets. The extent to
which COVID-19 impacts us and our customers will depend on future developments,
which are highly uncertain and cannot be predicted with confidence, including
the scope, severity and duration of the pandemic, the actions taken to contain
the pandemic or mitigate its impact, the direct and indirect economic effects of
the pandemic and containment measures, among others. All subsequent written and
oral forward-looking statements attributable to the Company or persons acting on
its behalf are expressly qualified in their entirety by the Cautionary
Statements. Unless otherwise required by law, we undertake no obligation to
update or revise any forward-looking statements, whether as a result of new
information, future events or otherwise after the date of this Report.

Impact of COVID 19 - A Global Pandemic on our Operations and Outlook



In December 2019, there was an outbreak of a new strain of coronavirus
("COVID-19"). On March 11, 2020, the World Health Organization characterized the
outbreak of COVID-19 as a global pandemic and recommended containment and
mitigation measures. The United States has declared a national emergency
concerning the outbreak, which has adversely impacted global activity and
contributed to significant declines and volatility in financial markets. There
have been extraordinary and wide-ranging actions taken by international,
federal, state and local public health and governmental authorities to contain
and combat the outbreak and spread of COVID-19 in regions across the United
States and the world, including quarantines, and orders and similar mandates for
many individuals to substantially restrict daily activities and for many
businesses to curtail or cease normal operations. Our business is concentrated
in the Northeast and Mid-Atlantic sections of the United States. These areas
have been significantly impacted by the virus.

We have been designated by state and local governmental officials in the markets
we serve as providing essential services during the COVID-19 pandemic.
Therefore, we have continued to make fuel deliveries and provide emergency
services to all areas in which we operate. We are closely monitoring all
official pronouncements and executive orders concerning our status as an
essential business. To date, we have not experienced any supply chain issues
impacting our ability to deliver petroleum products to our customers. However,
we are experiencing delays in the procurement of certain HVAC equipment. We
believe the various initiatives we have implemented in response to the COVID-19
pandemic, such as certain staff working remotely, have not significantly
impacted our ability to serve our customers. The 2019-2020 peak heating season
coincides with our first and second fiscal quarters, which historically
represent approximately 80% of our annual volume of home heating oil and propane
sold.

As a result of the COVID-19 pandemic, and in order to protect the safety and
health of our workforce and our customers, we have expanded certain employee
benefit programs and will incur additional operating costs such as sanitizing
our facilities and providing IT infrastructure to allow many office, clerical,
sales and customer service employees to work from home. At this time, we do not
expect the cost of these undertakings to be significant.

In certain markets more heavily impacted by the pandemic, we ceased making
non-emergency service calls that would have been performed in the third quarter
of fiscal 2020 under normal conditions. These service calls may be deferred to
subsequent periods

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and may increase our future service costs. At this time, we do not expect that
the increased costs associated with non-emergency service calls will be material
to our annual service costs.

We believe that some of our customers have deferred non-emergency services,
including the installation of new equipment, which has caused a decline in
equipment installation sales. In the third quarter of fiscal 2020, we
experienced a decline in installation sales of $2.8 million, or 11.5%, versus
the prior-year period. We have also experienced a decline in motor fuel sales
volume of 10.1 million gallons, or 23.7% versus the prior year's period due to a
significant reduction in economic activity. If these trends continue, our
financial results may suffer accordingly. However, in July 2020, we are
experiencing a modest increase in installation activity and motor fuels sales
volume as certain states have modified their "stay-at-home" orders.

As of June 30, 2020, we had accounts receivable of $111.9 million, of which
$85.3 million was due from residential customers and $26.6 million due from
commercial customers. Our ability to borrow from our bank group is based in part
on the aging of these accounts receivable. If past due balances that do not meet
the eligibility tests as found in our fifth amended and restated credit
agreement increase from historic levels, our future ability to borrow would be
reduced.

The Company has taken advantage of certain tax and legislative actions which
permitted the Company to defer its April 2020 and June 2020 Federal and State
income tax payments to July 2020 and to defer certain payroll tax withholdings
relating to calendar 2020 to calendar 2021 and 2022.

We believe COVID-19's impact on our business, operating results, cash flows
(including the collection of current and future accounts receivable) and/or
financial condition primarily will be driven by the severity and duration of the
pandemic, the pandemic's impact on the U.S. and global economies, the price of
petroleum products, and the timing, scope and effectiveness of federal, state
and local governmental responses to the pandemic. We continue to monitor the
effects of the pandemic on our business; however, the primary drivers are beyond
our knowledge and control and, as a result, at this time we cannot reasonably
estimate the ultimate adverse impact COVID-19 will have on our business,
operating results, cash flows and/or financial condition going forward.

Impact on Liquidity of Increases and Decreases in Wholesale Product Cost



Our liquidity is adversely impacted in times of increasing wholesale product
costs, as we must use more cash to fund our hedging requirements as well as the
increased levels of accounts receivable and inventory. This may result in higher
interest expense as a result of increased working capital borrowing to finance
higher receivables and/or inventory balances. We may also incur higher bad debt
expense and credit card processing costs as a result of higher selling prices as
well as higher vehicle fuel costs due to the increase in energy costs. In
addition, our liquidity can be adversely impacted by sudden and sharp decreases
in wholesale product costs, due to the increased margin requirements for futures
contracts and collateral requirements for options and swaps that we use to
manage market risks.

Liquid Product Price Volatility



Volatility, which is reflected in the wholesale price of liquid products,
including home heating oil, propane and motor fuels, has a larger impact on our
business when prices rise. Consumers are price sensitive to heating cost
increases, which can lead to increased gross customer losses. As a commodity,
the price of home heating oil is generally impacted by many factors, including
economic and geopolitical forces, and, most recently, the COVID-19 pandemic, and
is closely linked to the price of diesel fuel. The volatility in the wholesale
cost of diesel fuel as measured by the New York Mercantile Exchange ("NYMEX"),
for the fiscal years ending September 30, 2016, through 2020, on a quarterly
basis, is illustrated in the following chart (price per gallon):



                          Fiscal 2020 (a)           Fiscal 2019           Fiscal 2018           Fiscal 2017           Fiscal 2016
Quarter Ended             Low          High       Low        High       Low        High       Low        High       Low        High
December 31             $   1.86      $ 2.05     $ 1.66     $ 2.44     $ 1.74     $ 2.08     $ 1.39     $ 1.70     $ 1.08     $ 1.61
March 31                    0.95        2.06       1.70       2.04       1.84       2.14       1.49       1.70       0.87       1.26
June 30                     0.61        1.22       1.78       2.12       1.96       2.29       1.37       1.65       1.08       1.57
September 30                   -           -       1.75       2.08       2.05       2.35       1.45       1.86       1.26       1.53



(a) On July 31, 2020, the NYMEX ultra low sulfur diesel contract closed at $1.22

per gallon or $0.24 per gallon lower than the average of $1.46 in the nine

months of Fiscal 2020.

Execution of Fifth Amended and Restated Revolving Asset-based Credit Agreement



On December 4, 2019, the Company refinanced its credit facility and entered into
the fifth amended and restated revolving credit facility agreement with a bank
syndicate of eleven participants, which enables the Company to borrow up to $300
million ($450 million during the heating season of December through April of
each year) on a revolving line of credit for working capital purposes (subject
to certain borrowing base limitations and coverage ratios), provides for a $130
million five-year senior secured term loan, allows for the issuance of up to $25
million in letters of credit, and extends the maturity date of the previous
agreement to

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December 4, 2024. Proceeds from the new term loan were used to repay the $90.0
million outstanding balance of the term loan and $40.0 million of the revolving
credit facility borrowings under the old credit facility. Availability as a
result of the new credit agreement increased $40.0 million.

Consistent with the fourth amended and restated revolving credit facility, under
the Company's fifth amended and restated credit agreement, in order to
repurchase Common Units we must maintain availability of $45 million, equivalent
to 15.0% of the facility size of $300 million (assuming the non-seasonal
aggregate commitment is outstanding) on a historical pro forma and
forward-looking basis, and a fixed charge coverage ratio of not less than 1.15
measured as of the date of repurchase.

Income Taxes

Book versus Tax Deductions



The amount of cash flow generated in any given year depends upon a variety of
factors including the amount of cash income taxes required, which will increase
as depreciation and amortization decreases. The amount of depreciation and
amortization that we deduct for book (i.e., financial reporting) purposes will
differ from the amount that the Company can deduct for Federal tax purposes. The
table below compares the estimated depreciation and amortization for book
purposes to the amount that we expect to deduct for Federal tax purposes, based
on currently owned assets. While we file our tax returns based on a calendar
year, the amounts below are based on our September 30 fiscal year, and the tax
amounts include any 100% bonus depreciation available for fixed assets
purchased.  However, this table does not include any forecast of future annual
capital purchases.

Estimated Depreciation and Amortization Expense





(In thousands) Fiscal Year     Book       Tax
2020                         $ 35,344   $ 30,734
2021                           29,966     22,292
2022                           24,913     19,602
2023                           21,548     17,821
2024                           17,103     16,777
2025                           13,821     16,280


Weather Hedge Contracts

Weather conditions have a significant impact on the demand for home heating oil
and propane because certain customers depend on these products principally for
space heating purposes. Actual weather conditions may vary substantially from
year to year, significantly affecting the Company's financial performance. To
partially mitigate the adverse effect of warm weather on cash flow, we have used
weather hedging contracts for a number of years with several providers.

Under these contracts, we are entitled to a payment if the total number of
degree days within the hedge period is less than the ten-year average. The
"Payment Thresholds," or strikes, are set at various levels. Conversely, we are
obligated to make a payment, capped at $5.0 million, if degree days exceed the
ten-year average. The hedge period runs from November 1 through March 31, taken
as a whole, for each respective fiscal year. For the nine months ended June 30,
2020 we recorded a $10.1 million benefit and, for the nine months ended June 30,
2019, we recorded a charge of $2.1 million.

Per Gallon Gross Profit Margins



We believe home heating oil and propane margins should be evaluated on a cents
per gallon basis (before the effects of increases or decreases in the fair value
of derivative instruments), as we believe that such per gallon margins are best
at showing profit trends in the underlying business, without the impact of
non-cash changes in the market value of hedges before the settlement of the
underlying transaction.

A significant portion of our home heating oil volume is sold to individual
customers under an arrangement pre-establishing a ceiling price or fixed price
for home heating oil over a set period of time, generally twelve to twenty-four
months ("price-protected" customers). When these price-protected customers agree
to purchase home heating oil from us for the next heating season, we purchase
option contracts, swaps and futures contracts for a substantial majority of the
heating oil that we expect to sell to these customers. The amount of home
heating oil volume that we hedge per price-protected customer is based upon the
estimated fuel consumption per average customer per month. In the event that the
actual usage exceeds the amount of the hedged volume on a monthly basis, we may
be required to obtain additional volume at unfavorable costs. In addition,
should actual usage in any month be less than the hedged volume, our hedging
costs and losses could be greater, thus reducing expected margins.



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Derivatives



FASB ASC 815-10-05 Derivatives and Hedging requires that derivative instruments
be recorded at fair value and included in the consolidated balance sheet as
assets or liabilities. To the extent our interest rate derivative instruments
designated as cash flow hedges are effective, as defined under this guidance,
changes in fair value are recognized in other comprehensive income until the
forecasted hedged item is recognized in earnings. We have elected not to
designate our commodity derivative instruments as hedging instruments under this
guidance and, as a result, the changes in fair value of the derivative
instruments are recognized in our statement of operations. Therefore, we
experience volatility in earnings as outstanding derivative instruments are
marked to market and non-cash gains and losses are recorded prior to the sale of
the commodity to the customer. The volatility in any given period related to
unrealized non-cash gains or losses on derivative instruments can be significant
to our overall results. However, we ultimately expect those gains and losses to
be offset by the cost of product when purchased.

Customer Attrition



We measure net customer attrition on an ongoing basis for our full service
residential and commercial home heating oil and propane customers. Net customer
attrition is the difference between gross customer losses and customers added
through marketing efforts. Customers added through acquisitions are not included
in the calculation of gross customer gains. However, additional customers that
are obtained through marketing efforts or lost at newly acquired businesses are
included in these calculations. Customer attrition percentage calculations
include customers added through acquisitions in the denominators of the
calculations on a weighted average basis. Gross customer losses are the result
of a number of factors, including price competition, move-outs, credit losses,
conversions to natural gas and service disruptions. When a customer moves out of
an existing home, we count the "move out" as a loss, and if we are successful in
signing up the new homeowner, the "move in" is treated as a gain. The economic
impact of COVID-19 could increase future attrition due to higher losses from
credit related issues.

Customer gains and losses of home heating oil and propane customers





                                                                                          Fiscal Year Ended
                                                    2020                                        2019                                        2018
                                                                  Net                                         Net                                         Net
                                      Gross Customer            Gains /           Gross Customer            Gains /           Gross Customer            Gains /
                                    Gains        Losses       (Attrition)       Gains        Losses       (Attrition)       Gains        Losses       (Attrition)
First Quarter                        23,900       23,100               800       26,200       25,400               800       24,700       19,900             4,800
Second Quarter                       12,600       18,200            (5,600 )     12,600       22,300            (9,700 )     14,100       18,900            (4,800 )
Third Quarter                         8,000       13,600            (5,600 )      7,100       15,900            (8,800 )      7,900       16,200            (8,300 )
Fourth Quarter                            -            -                 -       13,200       20,600            (7,400 )     13,100       19,400            (6,300 )
Total                                44,500       54,900           (10,400 )     59,100       84,200           (25,100 )     59,800       74,400           (14,600 )




Customer gains (attrition) as a percentage of home heating oil and propane
customer base



                                                                                       Fiscal Year Ended
                                                  2020                                        2019                                        2018
                                                               Net                                         Net                                         Net
                                    Gross Customer           Gains /            Gross Customer           Gains /            Gross Customer           Gains /
                                  Gains       Losses       (Attrition)        Gains       Losses       (Attrition)        Gains       Losses       (Attrition)
First Quarter                        5.3 %        5.1 %             0.2 %         5.8 %       5.6 %             0.2 %         5.4 %       4.3 %             1.1 %
Second Quarter                       2.8 %        4.0 %            (1.2 %)        2.8 %       5.0 %            (2.2 %)        3.0 %       4.1 %            (1.1 %)
Third Quarter                        1.8 %        3.0 %            (1.2 %)        1.6 %       3.5 %            (1.9 %)        1.7 %       3.5 %            (1.8 %)
Fourth Quarter                         -            -                 -           2.7 %       4.2 %            (1.5 %)        2.9 %       4.3 %            (1.4 %)
Total                                9.9 %       12.1 %            (2.2 %)       12.9 %      18.3 %            (5.4 %)       13.0 %      16.2 %            (3.2 %)




For the nine months ended June 30, 2020, the Company lost 10,400 accounts (net),
or 2.2% of its home heating oil and propane customer base, compared to
17,700 accounts lost (net), or 3.9% of its home heating oil and propane customer
base, during the nine months ended June 30, 2019. Gross customer gains were
1,400 less than the prior year's comparable period, and gross customer losses
were 8,700 accounts less.

During the nine months ended June 30, 2020, we estimate that we lost 0.9% of our
home heating oil and propane accounts to natural gas conversions versus 1.1% for
the nine months ended June 30, 2019 and 1.0% nine months ended June 30,
2018. Losses to natural gas in our footprint for the heating oil and propane
industry could be greater or less than the Company's estimates.

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Acquisitions



The timing of acquisitions and the types of products sold by acquired companies
impact year-over-year comparisons. During the nine months ended June 30, 2020,
the Company acquired one heating oil dealer. The Company also acquired the
customer list and assets of a heating oil dealer in July 2020. During fiscal
2019 the Company completed three acquisitions. The following tables detail the
Company's acquisition activity and the associated volume sold during the
12-month period prior to the date of acquisition.



(in thousands
of gallons)
                                        Fiscal 2020 Acquisitions
 Acquisition    Month of Acquisition   Home Heating Oil and       Other Petroleum            Total
   Number                                    Propane                 Products
      1               October                         1,085                       -                1,085
      2                 July                          2,400                       -                2,400
                                                      3,485                       -                3,485




(in
thousands of
gallons)
                                       Fiscal 2019 Acquisitions
Acquisition    Month of Acquisition    Home Heating Oil         Other Petroleum            Total
   Number                                 and Propane              Products
     1               November                         130                       -                  130
     2             January (a)                          -                       -                    -
     3                 May                         13,200                   6,772               19,972
                                                   13,330                   6,772               20,102



(a) The business acquired in January 2019 did not sell any petroleum products.

This acquisition was of a subcontractor that installed above ground oil

tanks for residential use which had revenue of approximately $11 million


       during the 12 month period prior to the date of acquisition, and Star
       accounted for approximately 60% of its revenue; any such revenue is
       eliminated in consolidation, but the Company benefits from lower costs
       related to such revenue.

Seasonality



The Company's fiscal year ends on September 30. All references to quarters and
years, respectively, in this document are to the fiscal quarters and fiscal
years unless otherwise noted. The seasonal nature of our business has resulted,
on average, during the last five years, in the sale of approximately 30% of the
volume of home heating oil and propane in the first fiscal quarter and 50% of
the volume in the second fiscal quarter, the peak heating season. Approximately
25% of the volume of motor fuel and other petroleum products is sold in each of
the four fiscal quarters. We generally realize net income during the quarters
ending December and March and net losses during the quarters ending June and
September. In addition, sales volume typically fluctuates from year to year in
response to variations in weather, wholesale energy prices and other factors.

Degree Day



A "degree day" is an industry measurement of temperature designed to evaluate
energy demand and consumption. Degree days are based on how far the average
daily temperature departs from 65°F. Each degree of temperature above 65°F is
counted as one cooling degree day, and each degree of temperature below 65°F is
counted as one heating degree day. Degree days are accumulated each day over the
course of a year and can be compared to a monthly or a long-term (multi-year)
average to see if a month or a year was warmer or cooler than usual. Degree days
are officially observed by the National Weather Service.

Every ten years, the National Oceanic and Atmospheric Administration ("NOAA")
computes and publishes average meteorological quantities, including the average
temperature for the last 30 years by geographical location, and the
corresponding degree days. The latest and most widely used data covers the years
from 1981 to 2010. Our calculations of "normal" weather are based on these
published 30 year averages for heating degree days, weighted by volume for the
locations where we have existing operations.

Consolidated Results of Operations



The following is a discussion of the consolidated results of operations of the
Company and its subsidiaries and should be read in conjunction with the
historical financial and operating data and Notes thereto included elsewhere in
this Quarterly Report.

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                        Three Months Ended June 30, 2020

                Compared to the Three Months Ended June 30, 2019

Volume

For the three months ended June 30, 2020, retail volume of home heating oil and
propane sold increased by 14.3 million gallons, or 38.8%, to 51.2 million
gallons, compared to 36.9 million gallons for the three months ended June 30,
2019. For those locations where we had existing operations during both periods,
which we sometimes refer to as the "base business" (i.e., excluding
acquisitions), temperatures (measured on a heating degree day basis) for the
three months ended June 30, 2020 were 46.4% colder than the three months ended
June 30, 2019. Temperatures during the three months ended June 30, 2020 were
17.9% colder than normal, as reported by NOAA. For the twelve months ended June
30, 2020, net customer attrition for the base business was 4.0%. The impact of
fuel conservation, along with any period-to-period differences in delivery
scheduling, the timing of accounts added or lost during the fiscal years,
equipment efficiency, and other volume variances not otherwise described, are
included in the chart below under the heading "Other." An analysis of the change
in the retail volume of home heating oil and propane, which is based on
management's estimates, sampling, and other mathematical calculations and
certain assumptions, is found below:



                                             Heating Oil
(in millions of gallons)                     and Propane
Volume - Three months ended June 30, 2019            36.9
Net customer attrition                               (1.8 )
Impact of colder temperatures                        14.3
Acquisitions                                          1.5
Other (a)                                             0.3
Change                                               14.3
Volume - Three months ended June 30, 2020            51.2


    (a) This amount includes a 1.4 million gallon decline in lower margin
        commercial and bid volume.


The following chart sets forth the percentage by volume of total home heating
oil sold to residential variable-price customers, residential price-protected
customers and commercial/industrial/other customers for the three months ended
June 30, 2020, compared to the three months ended June 30, 2019:



                                                            Three Months Ended
                                                         June 30,        June 30,
Customers                                                  2020            2019
Residential Variable                                          39.4 %          38.0 %
Residential Price-Protected (Ceiling and Fixed Price)         48.3 %          48.4 %
Commercial/Industrial                                         12.3 %          13.6 %
Total                                                        100.0 %         100.0 %


Volume of other petroleum products sold decreased by 8.1 million gallons, or
19.0%, to 34.2 million gallons for the three months ended June 30, 2020,
compared to 42.3 million gallons for the three months ended June 30, 2019, as
the additional volume provided by acquisitions of 2.0 million gallons was more
than offset by a decline in motor fuel sales of 10.1 million gallons, or 23.7%,
resulting in part from COVID-19's impact on economic activity as well as the
loss of certain accounts. We believe that the decline in motor fuel sales may
continue in the near term.

Product Sales

For the three months ended June 30, 2020, product sales decreased by
$45.5 million, or 21.6%, to $165.2 million, compared to $210.7 million for the
three months ended June 30, 2019 as the impact of the additional volume sold was
more than offset by a decline in selling prices. The decline in selling prices
was largely attributable to a decrease in product cost of $0.8669 per gallon or
44.3%.

Installations and Services



For the three months ended June 30, 2020, installation and service revenue
decreased by $5.7 million, or 7.9%, to $67.0 million, compared to $72.7 million
for the three months ended June 30, 2019 as the additional revenue provided from
acquisitions of $1.8 million was reduced by lower revenue in the base business
of $7.5 million. As a result of COVID-19, we ceased making non-emergency service
calls that would have been performed under normal conditions during the third
quarter of fiscal 2020. These service calls may be deferred to subsequent
periods and may increase our future service costs.  In addition, we believe that
some of

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our customers have deferred non-emergency services, including the installation
of new equipment, which has caused a decline in equipment installation sales and
reactive service calls and may continue to reduce future service and
installation income.

Cost of Product



For the three months ended June 30, 2020, cost of product decreased
$61.8 million, or 39.9%, to $93.3 million, compared to $155.1 million for the
three months ended June 30, 2019, as the impact of an increase in total volume
sold of 8.0% was more than offset by a $0.8669 per gallon, or 44.3%, decrease in
wholesale product cost.

Gross Profit - Product

The table below calculates our per gallon margins and reconciles product gross
profit for home heating oil and propane and other petroleum products. We believe
the change in home heating oil and propane margins should be evaluated before
the effects of increases or decreases in the fair value of derivative
instruments, as we believe that realized per gallon margins should not include
the impact of non-cash changes in the market value of hedges before the
settlement of the underlying transaction. On that basis, home heating oil and
propane margins for the three months ended June 30, 2020 increased by $0.0003
per gallon, to $1.2174 per gallon, from $1.2171 per gallon during the three
months ended June 30, 2019. The Company utilizes weighted average costing for
computing cost of goods sold, which can delay the timing in which the effects of
market changes in product costs are reflected in costs of goods because price
changes are weighted into the average costing calculation rather than
immediately realized. As reported in our Quarterly Report on Form 10-Q for the
three months ended March 31, 2020, we anticipated that product gross profit
would be reduced in future periods by $6.9 million until recent declines in
product costs were reflected in the weighted average costing calculations. Going
forward, we cannot assume that per gallon margins realized during the three
months ended June 30, 2020 are sustainable for future periods.

Product sales and cost of product include home heating oil, propane, other petroleum products and liquidated damages billings.





                                                    Three Months Ended
                                      June 30, 2020                    June 30, 2019
                                   Amount            Per            Amount            Per
Home Heating Oil and Propane    (in millions)       Gallon       (in millions)       Gallon
Volume                                    51.2                             36.9
Sales                          $         121.0     $ 2.3603     $         116.0     $ 3.1421
Cost                           $          58.6     $ 1.1429     $          71.1     $ 1.9250
Gross Profit                   $          62.4     $ 1.2174     $          44.9     $ 1.2171




                                               Amount             Per            Amount             Per

Motor Fuel and Other Petroleum Products (in millions) Gallon


  (in millions)       Gallon
Volume                                                34.2                              42.3
Sales                                      $          44.2     $  1.2922     $          94.7     $  2.2395
Cost                                       $          34.7     $  1.0137     $          84.0     $  1.9870
Gross Profit                               $           9.5     $  0.2785     $          10.7     $  0.2525




                    Amount                  Amount
Total Product    (in millions)           (in millions)
Sales           $         165.2         $         210.7
Cost            $          93.3         $         155.1
Gross Profit    $          71.9         $          55.6




For the three months ended June 30, 2020, total product gross profit was
$71.9 million, which was $16.3 million, or 29.3%, more than the three months
ended June 30, 2019, as the impact of an increase in home heating oil and
propane volume ($17.4 million) was only partially offset by a decrease in gross
profit from other petroleum products ($1.1 million).

Cost of Installations and Services



Total installation costs for the three months ended June 30, 2020 decreased by
$1.9 million or 9.5%, to $17.8 million, compared to $19.7 million of
installation costs for the three months ended June 30, 2019. Installation costs
as a percentage of installation sales were 82.7% for the three months ended June
30, 2020 and 80.9% for the three months ended June 30, 2019.

                                       29

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Service expense decreased by $5.5 million, or 13.0%, to $36.9 million for the
three months ended June 30, 2020, representing 81.3% of service sales, versus
$42.4 million, or 87.7% of service sales, for the three months ended June 30,
2019. We realized a combined gross profit from service and installation of
$12.2 million for the three months ended June 30, 2020 compared to a gross
profit of $10.6 million for the three months ended June 30, 2019, or an
improvement of $1.6 million.  Acquisitions positively impacted the comparison by
$0.7 million and, in the base business, service and installation gross profit
improved by $0.9 million. In the base business, both service revenue and
expenses declined due to the impact of COVID-19. However, the decline in service
expense was greater than the decline in revenue. A portion of the expense
decline related to service work that would normally have been performed during
the third quarter of fiscal 2020. We believe such service work may be performed
in future periods and related expenses will be incurred in those
periods. Management views the service and installation department on a combined
basis because many overhead functions cannot be separated or precisely allocated
to either service or installation billings.

(Increase) Decrease in the Fair Value of Derivative Instruments



During the three months ended June 30, 2020, the change in the fair value of
derivative instruments resulted in a $3.3 million credit due to a decrease in
the market value for unexpired hedges (a $1.4 million charge) more than offset
by a $4.7 million credit due to the expiration of certain hedged positions.

During the three months ended June 30, 2019, the change in the fair value of
derivative instruments resulted in a $1.6 million charge due to a decrease in
the market value for unexpired hedges (a $2.3 million charge), partially offset
by a $0.7 million credit due to the expiration of certain hedged positions.

Delivery and Branch Expenses



For the three months ended June 30, 2020, delivery and branch expenses decreased
$9.9 million, or 12.0%, to $72.8 million, compared to $82.7 million for the
three months ended June 30, 2019, as additional costs from acquisitions of $1.8
million were more than offset by an $11.7 million, or 14.1%, decrease in expense
within the base business. The decline in the base business was attributable to
lower insurance expense of $4.7 million, lower bad debt expense and credit card
processing fees of $2.2 million, lower medical cost of $1.9 million and other
reductions in operating costs totaling $2.9 million, or 3.5%, as we continue to
improve Star's operating efficiency. Bad debt expense was lower due to the
decline in sales dollars and insurance expense was lower due in part to the warm
weather for fiscal 2020 and its impact on claim experience. We believe that
medical claims were lower due to COVID-19 "sheltering in place" and "stay at
home" orders, which may have curtailed plan members seeking medical attention.

Depreciation and Amortization Expenses



For the three months ended June 30, 2020, depreciation and amortization expense
increased $0.2 million, or 2.7% to $8.4 million, compared to $8.2 million for
the three months ended June 30, 2019, largely due to acquisitions.

General and Administrative Expenses



For the three months ended June 30, 2020, general and administrative expenses
increased by $1.5 million or 27.0%, to $7.0 million, from $5.5 million for the
three months ended June 30, 2019, primarily due to an increase in profit sharing
expense. The Company accrues approximately 6.0% of Adjusted EBITDA as defined in
its profit sharing plan for distribution to its employees, and this amount is
payable when the Company achieves Adjusted EBITDA of at least 70% of the amount
budgeted. The dollar amount of the profit sharing pool is subject to increases
and decreases corresponding to increases and decreases in Adjusted EBITDA.

Finance Charge Income



For the three months ended June 30, 2020, finance charge income decreased to
$1.2 million from $1.9 million for the three months ended June 30, 2019,
primarily due to lower customer late payment charges due to improved collections
and lower sales volume at lower selling prices.

Interest Expense, Net



For the three months ended June 30, 2020, net interest expense decreased by $0.7
million, or 22.2%, to $2.3 million compared to $3.0 million for the three months
ended June 30, 2019, primarily due to a decrease in average borrowings of $55.0
million from $194.5 million during the three months ended June 30, 2019 to
$139.5 million during the three months ended June 30, 2020. To hedge against
rising interest rates, the Company utilizes interest rate swaps. At June 30,
2020 $65.3 million, or 51.5%, of our long term debt, was fixed.

                                       30

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Amortization of Debt Issuance Costs

For the three months ended June 30, 2020, amortization of debt issuance cost was $0.2 million, essentially unchanged from the three months ended June 30, 2019.

Income Tax Benefit



For the three months ended June 30, 2020, the Company's income tax benefit
decreased by $8.1 million to $2.0 million, from $10.1 million for the three
months ended June 30, 2019, due to an increase in income before income taxes of
$31.1 million, primarily reflecting an increase in Adjusted EBITDA of $25.7
million and a $4.9 million non-cash favorable change in the fair market value of
derivative instruments. The Company's effective income tax rate decreased from
29.7% for the six months ended March 31, 2020 to 28.6% for the nine months ended
June 30, 2020 primarily due to lower state taxes.  Since the net loss before
income taxes for the three months ended June 30, 2020 was $2.1 million, the
impact of this year to date rate decrease from the second to third quarter of
fiscal 2020 caused the effective income tax rate for the three months to be
97.8%.

Net Loss

For the three months ended June 30, 2020, Star's net loss decreased $23.1 million, to less than $0.1 million, primarily due to an increase in Adjusted EBITDA of $25.7 million, described below, and a favorable change in the fair value of derivative instruments of $4.9 million, partially offset by a decrease in income tax expense of $8.1 million.

Adjusted EBITDA



For the three months ended June 30, 2020, Adjusted EBITDA increased by
$25.7 million, to $5.7 million compared to the three months ended June 30, 2019.
Acquisitions provided $1.2 million of Adjusted EBITDA, while Adjusted EBITDA in
the base business increased by $24.5 million as the impact of higher home
heating oil and propane volume sold, due to colder temperatures, lower operating
expenses in the base business of $10.2 million, and an improvement in the net
service and installation profitability of $0.9 million was only partially
reduced by a decline in the Company's motor fuels business.

EBITDA and Adjusted EBITDA should not be considered as an alternative to net
income (as an indicator of operating performance) or as an alternative to cash
flow (as a measure of liquidity or ability to service debt obligations) but
provide additional information for evaluating our ability to make the Minimum
Quarterly Distribution. EBITDA and Adjusted EBITDA are calculated as follows:



                                                             Three Months
                                                            Ended June 30,
(in thousands)                                            2020          2019
Net loss                                                $     (46 )   $ (23,098 )
Plus:
Income tax benefit                                         (2,005 )     (10,055 )
Amortization of debt issuance costs                           241           

253


Interest expense, net                                       2,308         

2,967


Depreciation and amortization                               8,447         

8,225


EBITDA (a)                                                  8,945       (21,708 )
(Increase) / decrease in the fair value of derivative
  instruments                                              (3,279 )       1,630
Adjusted EBITDA (a)                                         5,666       (20,078 )
Add / (subtract)
Income tax benefit                                          2,005        10,055
Interest expense, net                                      (2,308 )      (2,967 )
Provision for losses on accounts receivable                 1,353         

3,532


Decrease in accounts receivables                           74,307       

124,456


Decrease in inventories                                     9,127         

5,699


Increase in customer credit balances                       13,925        

12,299


Change in deferred taxes                                   (1,376 )      (1,871 )
Change in other operating assets and liabilities            2,723       (26,442 )
Net cash provided by operating activities               $ 105,422     $ 

104,683


Net cash used in investing activities                   $  (5,521 )   $ (53,268 )
Net cash used in financing activities                   $ (43,484 )   $ (62,070 )


                                       31

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(a) EBITDA (Earnings from continuing operations before net interest expense,

income taxes, depreciation and amortization) and Adjusted EBITDA (Earnings

from continuing operations before net interest expense, income taxes,

depreciation and amortization, (increase) decrease in the fair value of

derivatives, net other income, multiemployer pension plan withdrawal charge,

gain or loss on debt redemption, goodwill impairment, and other non-cash and


    non-operating charges) are non-GAAP financial measures that are used as
    supplemental financial measures by management and external users of our
    financial statements, such as investors, commercial banks and research
    analysts, to assess:

• our compliance with certain financial covenants included in our debt

agreements;

• our financial performance without regard to financing methods, capital

structure, income taxes or historical cost basis;

• our operating performance and return on invested capital compared to those

of other companies in the retail distribution of refined petroleum

products, without regard to financing methods and capital structure;




    •   our ability to generate cash sufficient to pay interest on our
        indebtedness and to make distributions to our partners; and

• the viability of acquisitions and capital expenditure projects and the

overall rates of return of alternative investment opportunities.




The method of calculating Adjusted EBITDA may not be consistent with that of
other companies, and EBITDA and Adjusted EBITDA both have limitations as
analytical tools and so should not be viewed in isolation but in conjunction
with measurements that are computed in accordance with GAAP. Some of the
limitations of EBITDA and Adjusted EBITDA are:

• EBITDA and Adjusted EBITDA do not reflect our cash used for capital

expenditures.

• Although depreciation and amortization are non-cash charges, the assets

being depreciated or amortized often will have to be replaced and EBITDA


        and Adjusted EBITDA do not reflect the cash requirements for such
        replacements;

• EBITDA and Adjusted EBITDA do not reflect changes in, or cash requirements

for, our working capital requirements;




    •   EBITDA and Adjusted EBITDA do not reflect the cash necessary to make
        payments of interest or principal on our indebtedness; and EBITDA and
        Adjusted EBITDA do not reflect the cash required to pay taxes.


                                       32

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                        Nine Months Ended June 30, 2020

                Compared to the Nine Months Ended June 30, 2019

Volume

For the nine months ended June 30, 2020, the retail volume of home heating oil
and propane sold decreased by 29.0 million gallons, or 9.0%, to 294.6 million
gallons, compared to 323.6 million gallons for the nine months ended June 30,
2019. For those locations where we had existing operations during both periods,
which we sometimes refer to as the "base business" (i.e., excluding
acquisitions), temperatures (measured on a heating degree day basis) for the
nine months ended June 30, 2020 were 6.0% warmer than the nine months ended June
30, 2019 and 10.2% warmer than normal, as reported by NOAA. For the twelve
months ended June 30, 2020, net customer attrition for the base business was
4.0%. The impact of fuel conservation, along with any period-to-period
differences in delivery scheduling, the timing of accounts added or lost during
the fiscal years, equipment efficiency, and other volume variances not otherwise
described, are included in the chart below under the heading "Other." An
analysis of the change in the retail volume of home heating oil and propane,
which is based on management's estimates, sampling, and other mathematical
calculations and certain assumptions, is found below:

                                            Heating Oil
(in millions of gallons)                    and Propane
Volume - Nine months ended June 30, 2019           323.6
Net customer attrition                             (16.6 )
Impact of warmer temperatures                      (18.2 )
Acquisitions                                        11.3
Other (a)                                           (5.5 )
Change                                             (29.0 )
Volume - Nine months ended June 30, 2020           294.6


(a) Of the 5.5 million gallons, 3.9 million gallons is a decline in lower

margin commercial and bid volume.




The following chart sets forth the percentage by volume of total home heating
oil sold to residential variable-price customers, residential price-protected
customers and commercial/industrial/other customers for the nine months ended
June 30, 2020 compared to the nine months ended June 30, 2019:



                                                            Nine Months Ended
                                                         June 30,       June 30,
Customers                                                  2020           2019
Residential Variable                                          41.6 %         40.9 %
Residential Price-Protected (Ceiling and Fixed Price)         46.0 %         46.5 %
Commercial/Industrial                                         12.4 %         12.6 %
Total                                                        100.0 %        100.0 %


Volume of other petroleum products sold decreased by 11.0 million gallons, or
8.9%, to 112.2 million gallons for the nine months ended June 30, 2020, compared
to 123.2 million gallons for the nine months ended June 30, 2019 as the
additional volume provided by acquisitions of 9.2 million gallons was reduced by
lower wholesale volume sales (2.1 million gallons) due to the warmer weather and
lower volume sales of motor fuels (18.1 million gallons) resulting from
COVID-19's impact on economic activity and the loss of certain accounts. We
believe that the decline in motor fuel sales may continue in the near term.

Product Sales



For the nine months ended June 30, 2020, product sales decreased $0.2 billion,
or 17.4%, to $1.1 billion, compared to $1.3 billion for the nine months ended
June 30, 2019, reflecting a decrease in wholesale product cost of $0.3252 per
gallon, or 16.6%, and a decrease in total volume sold of 8.9%.

Installations and Services



For the nine months ended June 30, 2020, installations and services revenue
decreased $6.2 million, or 2.9%, to $205.0 million, compared to $211.2 million
for the nine months ended June 30, 2019 as the additional revenue provided from
acquisitions of $10.3 million was reduced by lower revenue in the base business
of $16.5 million. In the base business, service and installation sales declined
due to net customer attrition and the impact of warmer weather experienced
during 2019-2020 heating season, which reduced billable service revenue and the
need for the installation of new equipment. During the third quarter of fiscal
2020 we ceased making non-emergency service calls that would have been performed
under normal conditions due to COVID-19. These service calls may be deferred to
subsequent periods and may increase our future service costs.  In addition, we
believe that some of our customers have

                                       33

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deferred non-emergency services, including the installation of new equipment due to COVID-19, which has caused a decline in equipment installation sales and reactive service calls and may continue to reduce future service and installation income.

Cost of Product



For the nine months ended June 30, 2020, cost of product decreased
$210.6 million, or 24.0%, to $666.3 million, compared to $876.9 million for the
nine months ended June 30, 2019, due largely to a decrease in total volume sold
of 8.9%, and a $0.3252 per gallon, or 16.6%, decrease in wholesale product cost.

Gross Profit - Product



The table below calculates our per gallon margins and reconciles product gross
profit for home heating oil and propane and other petroleum products. We believe
the change in home heating oil and propane margins should be evaluated before
the effects of increases or decreases in the fair value of derivative
instruments, as we believe that realized per gallon margins should not include
the impact of non-cash changes in the market value of hedges before the
settlement of the underlying transaction. On that basis, home heating oil and
propane margins for the nine months ended June 30, 2020 increased by $0.0670 per
gallon, or 5.4%, to $1.2984 per gallon, from $1.2314 per gallon during the nine
months ended June 30, 2019. We cannot assume that the per gallon margins
realized during the nine months ended June 30, 2020 are sustainable for future
periods.

Product sales and cost of product include home heating oil, propane, other petroleum products and liquidated damages billings.





                                                     Nine Months Ended
                                      June 30, 2020                    June 30, 2019
                                   Amount            Per            Amount            Per
Home Heating Oil and Propane    (in millions)       Gallon       (in millions)       Gallon
Volume                                   294.6                            323.6
Sales                          $         877.8     $ 2.9797     $       1,034.6     $ 3.1975
Cost                           $         495.3     $ 1.6813     $         636.1     $ 1.9661
Gross Profit                   $         382.5     $ 1.2984     $         398.5     $ 1.2314




                                               Amount             Per            Amount             Per

Motor Fuel and Other Petroleum Products (in millions) Gallon


  (in millions)       Gallon
Volume                                               112.2                             123.2
Sales                                      $         201.4     $  1.7941     $         272.2     $  2.2100
Cost                                       $         171.0     $  1.5234     $         240.8     $  1.9549
Gross Profit                               $          30.4     $  0.2707     $          31.4     $  0.2551




                    Amount                  Amount
Total Product    (in millions)           (in millions)
Sales           $       1,079.2         $       1,306.8
Cost            $         666.3         $         876.9
Gross Profit    $         412.9         $         429.9


For the nine months ended June 30, 2020, total product gross profit was
$412.9 million, which was $17.0 million, or 4.0%, less than the nine months
ended June 30, 2019, as a decrease in home heating oil and propane volume sold
($35.7 million) and gross profit from other petroleum products ($1.0 million)
was slightly offset by higher margins ($19.7 million).

Cost of Installations and Services



Total installation costs for the nine months ended June 30, 2020 decreased to
$60.2 million, compared to $62.2 million in installation costs for the nine
months ended June 30, 2019. Installation costs as a percentage of installation
sales were 83.3% for the nine months ended June 30, 2020 and 83.2% for the nine
months ended June 30, 2019.

Service expense decreased by $10.2 million, or 7.3%, to $129.5 million for the
nine months ended June 30, 2020, representing 97.6% of service sales, versus
$139.7 million, or 102.3% of service sales, for the nine months ended June 30,
2019. We realized a combined gross profit from service and installation of
$15.3 million for the nine months ended June 30, 2020 compared to a gross profit
of $9.4 million for the nine months ended June 30, 2019, an improvement of $5.9
million in profitability. Acquisitions positively impacted the comparison by
$2.2 million and in the base business, service gross profit improved by $3.7
million due to warmer temperatures of 6.0% which reduced the demand for service,
and certain measures undertaken by the company to improve operating
efficiency. In the base business, both service revenue and expenses declined due
to the impact of COVID-19 during the

                                       34

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third quarter of fiscal 2020; however, the decline in service expense was
greater than the decline in revenue. A portion of the expense decline related to
service work that would normally have been performed during the third quarter of
fiscal 2020. We believe such service work may be performed in future periods and
related expenses will be incurred in those periods. Management views the service
and installation department on a combined basis because many overhead functions
cannot be separated or precisely allocated to either service or installation
billings.

(Increase) Decrease in the Fair Value of Derivative Instruments



During the nine months ended June 30, 2020, the change in the fair value of
derivative instruments resulted in a $2.0 million charge due to a decrease in
the market value for unexpired hedges (an $11.3 million charge) partially offset
by a $9.3 million credit due to the expiration of certain hedged positions.

During the nine months ended June 30, 2019, the change in the fair value of derivative instruments resulted in a $19.3 million charge due to a decrease in the market value for unexpired hedges (a $5.4 million charge) and a $13.9 million charge due to the expiration of certain hedged positions.

Delivery and Branch Expenses



For the nine months ended June 30, 2020, delivery and branch expenses decreased
$41.1 million, or 13.9%, to $254.9 million, compared to $296.0 million for the
nine months ended June 30, 2019, as additional costs from acquisitions of $9.4
million were more than offset by a $50.5 million, or 17.1%, decrease in expenses
within the base business. The decline in the base business was attributable to a
$10.0 million, or 11.1%, reduction in direct delivery costs due to lower volume,
lower insurance expense of $6.1 million, a $4.0 million decrease in expenses
related to the Company's concierge level of service program (which was greatly
curtailed in January 2019), lower bad debt expense and credit card processing
fees of $4.1 million, lower medical cost of $3.3 million and other reductions in
operating costs totaling $10.8 million, or 3.6%, as we continue to improve
Star's operating efficiency. Bad debt expense was lower due to the decline in
sales dollars, and insurance expense was lower due in part to the warm weather
for fiscal 2020 and its impact on claim experience. We believe that medical
claims were lower due to COVID-19 "sheltering in place" and "stay at home"
orders, which curtailed plan members seeking medical attention. Operating
expenses were also reduced by $12.2 million due to the impact of our weather
hedging program. As of June 30, 2019 we recorded a charge of $2.1 million,
versus a benefit of $10.1 million as of June 30, 2020.

Depreciation and Amortization Expenses



For the nine months ended June 30, 2020, depreciation and amortization expense
increased $2.8 million, or 11.6%, to $26.6 million, compared to $23.8 million
for the nine months ended June 30, 2019 largely due to acquisitions.

General and Administrative Expenses



For the nine months ended June 30, 2020, general and administrative expenses
decreased by $4.3 million, or 18.4%, to $18.9 million from $23.1 million for the
nine months ended June 30, 2019, primarily due to lower legal and professional
expenses of $4.4 million, a $1.5 million charge related to the discontinued use
of a tank monitoring system that occurred during the nine months ended June 30,
2019 (and did not recur in the current fiscal year), and other savings of $1.1
million, partially offset by a $2.7 million increase in profit sharing
expense. The Company accrues approximately 6.0% of Adjusted EBITDA as defined in
its profit sharing plan for distribution to its employees, and this amount is
payable when the Company achieves Adjusted EBITDA of at least 70% of the amount
budgeted. The dollar amount of the profit sharing pool is subject to increases
and decreases corresponding to increases and decreases in Adjusted EBITDA.

Finance Charge Income



For the nine months ended June 30, 2020, finance charge income decreased to $3.3
million from $4.2 million for the nine months ended June 30, 2019, primarily due
to lower customer late payment charges due to improved collections and lower
sales volume at lower selling prices.

Interest Expense, Net



For the nine months ended June 30, 2020, net interest expense decreased by $0.9
million, or 10.8%, to $7.7 million compared to $8.7 million for the nine months
ended June 30, 2019. The change year-over-year reflects a decrease in average
borrowings of $7.0 million from $182.9 million during the nine months ended June
30, 2019 to $175.9 million during the nine months ended June 30, 2020, and a
decrease in the weighted average interest rate from 5.2% during the nine months
ended June 30, 2019 to 5.0% during the nine months ended June 30, 2020. To hedge
against rising interest rates, the Company utilizes interest rate swaps. At June
30, 2020,

                                       35

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$65.3 million, or 51.5%, of our long term debt, was fixed. Interest income increased by $0.2 million primarily due to higher cash deposited into our captive insurance company.

Amortization of Debt Issuance Costs

For the nine months ended June 30, 2020, amortization of debt issuance costs was $0.7 million, essentially unchanged from the nine months ended June 30, 2019.

Income Tax Expense



For the nine months ended June 30, 2020, the Company's income tax expense
increased by $14.3 million, to $34.5 million, from $20.2 million for the nine
months ended June 30, 2019, due primarily to an increase in income before income
taxes of $48.9 million, primarily due an increase in Adjusted EBITDA of $33.4
million and a $17.3 million non-cash favorable change in the fair market value
of derivative instruments.

Net Income

For the nine months ended June 30, 2020, net income increased $34.6 million, or
67.1%, to $86.1 million due primarily to a $33.4 million increase in Adjusted
EBITDA, described below, and a favorable change in the fair value of derivative
instruments of $17.3 million, partially offset by a $14.3 million increase in
income tax expense.

Adjusted EBITDA

For the nine months ended June 30, 2020, Adjusted EBITDA increased by
$33.4 million, or 26.9%, to $157.6 million compared to the nine months ended
June 30, 2019. Acquisitions provided $9.2 million of Adjusted EBITDA, while
Adjusted EBITDA in the base business increased by $24.2 million. In the base
business, the impact of higher per gallon home heating oil and propane margins
of 6.3 cents per gallon, lower operating expenses in the base business of $54.8
million, a favorable change in the amount due under the Company's weather hedge
of $12.2 million, and an improvement in the net service and installation
profitability of $3.7 million was only partially offset by the impact of lower
volume sold (due to 6.0% warmer weather, net customer attrition and other
factors) and the decline in our motor fuels business. With regard to our weather
hedge, we benefited by lower degree days in fiscal 2020 due to warmer weather
during the winter hedge period - resulting in us collecting $10.1 million. The
third quarter of fiscal 2020, by contrast, was colder than normal and resulted
in us selling more volume than anticipated. If the additional degree days in the
third quarter had occurred in the period covered by the weather hedge (November
to March) the payout under our weather hedge would have been less than $2.0
million.

                                       36

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EBITDA and Adjusted EBITDA should not be considered as an alternative to net
income (as an indicator of operating performance) or as an alternative to cash
flow (as a measure of liquidity or ability to service debt obligations), but
provide additional information to us for evaluating our ability to make the
Minimum Quarterly Distribution. EBITDA and Adjusted EBITDA are calculated as
follows:



                                                                 Nine Months
                                                               Ended June 30,
(in thousands)                                              2020             2019
Net income                                              $     86,117     $     51,542
Plus:
Income tax expense                                            34,477           20,157
Amortization of debt issuance costs                              729        

756


Interest expense, net                                          7,743        

8,677


Depreciation and amortization                                 26,586        

23,828


EBITDA (a)                                                   155,652        

104,960


(Increase) / decrease in the fair value of derivative
instruments                                                    1,974           19,268
Adjusted EBITDA (a)                                          157,626          124,228
Add / (subtract)
Income tax expense                                           (34,477 )        (20,157 )
Interest expense, net                                         (7,743 )         (8,677 )
Provision for losses on accounts receivable                    4,556        

8,500


Decrease (increase) in accounts receivables                    4,745          (34,793 )
Decrease in inventories                                       21,135        

1,958


Decrease in customer credit balances                         (18,537 )        (26,177 )
Change in deferred taxes                                      (1,154 )        (11,206 )
Change in other operating assets and liabilities              30,146        

28,646


Net cash provided by operating activities               $    156,297     $  

62,322


Net cash used in investing activities                   $    (18,718 )   $    (80,578 )
Net cash (used in) provided by financing activities     $    (75,760 )   $  

9,442

(a) EBITDA (Earnings from continuing operations before net interest expense,

income taxes, depreciation and amortization) and Adjusted EBITDA (Earnings

from continuing operations before net interest expense, income taxes,

depreciation and amortization, (increase) decrease in the fair value of

derivatives, net other income, multiemployer pension plan withdrawal charge,

gain or loss on debt redemption, goodwill impairment, and other non-cash and


    non-operating charges) are non-GAAP financial measures that are used as
    supplemental financial measures by management and external users of our
    financial statements, such as investors, commercial banks and research
    analysts, to assess:

• our compliance with certain financial covenants included in our debt

agreements;

• our financial performance without regard to financing methods, capital

structure, income taxes or historical cost basis;

• our operating performance and return on invested capital compared to those

of other companies in the retail distribution of refined petroleum

products, without regard to financing methods and capital structure;




    •   our ability to generate cash sufficient to pay interest on our
        indebtedness and to make distributions to our partners; and

• the viability of acquisitions and capital expenditure projects and the

overall rates of return of alternative investment opportunities.




The method of calculating Adjusted EBITDA may not be consistent with that of
other companies, and EBITDA and Adjusted EBITDA both have limitations as
analytical tools and so should not be viewed in isolation but in conjunction
with measurements that are computed in accordance with GAAP. Some of the
limitations of EBITDA and Adjusted EBITDA are:

• EBITDA and Adjusted EBITDA do not reflect our cash used for capital

expenditures.

• Although depreciation and amortization are non-cash charges, the assets

being depreciated or amortized often will have to be replaced and EBITDA


        and Adjusted EBITDA do not reflect the cash requirements for such
        replacements;

• EBITDA and Adjusted EBITDA do not reflect changes in, or cash requirements

for, our working capital requirements;

• EBITDA and Adjusted EBITDA do not reflect the cash necessary to make

payments of interest or principal on our indebtedness; and

• EBITDA and Adjusted EBITDA do not reflect the cash required to pay taxes.




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DISCUSSION OF CASH FLOWS



We use the indirect method to prepare our Consolidated Statements of Cash Flows.
Under this method, we reconcile net income to cash flows provided by operating
activities by adjusting net income for those items that impact net income but do
not result in actual cash receipts or payment during the period.

Operating Activities



Due to the seasonal nature of our business, cash is generally used in operations
during the winter (our first and second fiscal quarters) as we require
additional working capital to support the high volume of sales during this
period, and cash is generally provided by operating activities during the spring
and summer (our third and fourth fiscal quarters) when customer payments exceed
the cost of deliveries.

During the nine months ended June 30, 2020, cash provided by operating
activities increased $94.0 million to $156.3 million, compared to $62.3 million
of cash used in operating activities during the nine months ended June 30,
2019.  The increase was driven by a $47.2 million favorable change in accounts
receivable (including customer credit balances) due to improved collections and
lower sales volume at lower selling prices, $26.1 million increase in cash flows
from operations, a $19.2 million favorable change in inventory due primarily to
lower cost of liquid product on hand as of June 30, 2020 as compared to June 30,
2019, and $1.8 million lower escheatment payments to state authorities, and
partially offset by $0.3 million of other changes in working capital.

Investing Activities



Our capital expenditures for the nine months ended June 30, 2020 totaled
$8.6 million, as we invested in computer hardware and software ($1.9 million),
refurbished certain physical plants ($2.0 million), expanded our propane
operations ($1.1 million) and made additions to our fleet and other equipment
($3.6 million).

During the nine months ended June 30, 2020, we deposited $8.9 million into an
irrevocable trust to secure certain liabilities for our captive insurance
company and another $1.1 million of earnings were reinvested into the
irrevocable trust. The cash deposited into the trust is shown on our balance
sheet as captive insurance collateral and, correspondingly, reduced cash on our
balance sheet. We believe that investments into the irrevocable trust will lower
our letter of credit fees, increase interest income on invested cash balances,
and provide us with certain tax advantages attributable to a captive insurance
company.

During the nine months ended June 30, 2020, the Company acquired the customer
list and the assets of a heating oil dealer for an aggregate purchase price of
approximately $0.5 million.

Our capital expenditures for the nine months ended June 30, 2019 totaled
$8.2 million, as we invested in computer hardware and software ($3.5 million),
refurbished certain physical plants ($1.0 million), expanded our propane
operations ($2.1 million) and made additions to our fleet and other equipment
($1.6 million).

During the nine months ended June 30, 2019, we deposited $9.5 million into an irrevocable trust to secure certain liabilities for our captive insurance company and another $1.1 million of earnings were reinvested into the irrevocable trust.



During the nine months ended June 30, 2019 the Company acquired two liquid
product dealers and the assets of one of its subcontractors for an aggregate
purchase price of approximately $62.8 million. The gross purchase price was
allocated $44.9 million to intangible assets, $13.1 million to fixed assets,
$0.1 million to other long-term assets and $4.7 million for working capital.

Financing Activities



During the nine months ended June 30, 2020, we refinanced our five-year term
loan and the revolving credit facility with the execution of the fifth amended
and restated revolving credit facility agreement. The $130 million of proceeds
from the new term loan were used to repay the $90.0 million outstanding balance
of the term loan, $39.0 million of the revolving credit facility borrowings
under the old credit facility, and $1.0 million of debt issuance costs. We also
paid an additional $0.6 million of debt issuance costs, repaid an additional net
balance of $22.5 million under our revolving credit facility, repaid $5.8
million of our term loan, repurchased 3.2 million Common Units for $28.0 million
in connection with our unit repurchase plan, and paid distributions of
$17.7 million to our Common Unit holders and $0.7 million to our General Partner
unit holders (including $0.6 million of incentive distributions as provided in
our Partnership Agreement).

During the nine months ended June 30, 2019 we paid distributions of
$18.6 million to our Common Unit holders and $0.6 million to our General Partner
unit holders (including $0.5 million of incentive distributions as provided in
our Partnership Agreement). We borrowed $139.3 million under our revolving
credit facility and subsequently repaid $70.3 million. We also repaid
$5.0 million of our term loan and repurchased 3.7 million common units for
$34.9 million in connection with our unit repurchase plan.

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FINANCING AND SOURCES OF LIQUIDITY

Liquidity and Capital Resources Comparatives



Our primary uses of liquidity are to provide funds for our working capital,
capital expenditures, distributions on our units, acquisitions and unit
repurchases. Our ability to provide funds for such uses depends on our future
performance, which will be subject to prevailing economic, financial, and
business conditions, especially in light of the impact of COVID-19, weather, the
ability to collect current and future accounts receivable, the ability to pass
on the full impact of high product costs to customers, the effects of high net
customer attrition, conservation and other factors. Capital requirements, at
least in the near term, are expected to be provided by cash flows from operating
activities, cash on hand as of June 30, 2020 ($66.7 million) or a combination
thereof. To the extent future capital requirements exceed cash on hand plus cash
flows from operating activities, we anticipate that working capital will be
financed by our revolving credit facility, as discussed below, and from
subsequent seasonal reductions in inventory and accounts receivable. As of June
30, 2020, we had accounts receivable of $111.9 million of which $85.3 million is
due from residential customers and $26.6 million is due from commercial
customers. Our ability to borrow from our bank group is based in part on the
aging of these accounts receivable. If these balances do not meet the
eligibility tests as found in our fifth amended and restated credit agreement,
our ability to borrow will be reduced and our anticipated cash flow from
operating activities will also be reduced. As of June 30, 2020, we had no
borrowings under our revolving credit facility, $126.8 million under our term
loan and $4.4 million in letters of credit outstanding.

Under the terms of our credit agreement, we must maintain at all times
Availability (borrowing base less amounts borrowed and letters of credit issued)
of 15% of the maximum facility size and a fixed charge coverage ratio of not
less than 1.15. We must also maintain a senior secured leverage ratio that
cannot be more than 3.0 as of June 30th or September 30th, and no more than 4.5
as of December 31st or March 31st. As of June 30, 2020, Availability, as defined
in the credit agreement, was $226.4 million, and we were in compliance with the
fixed charge coverage ratio and senior secured leverage ratio.

Maintenance capital expenditures for the remainder of fiscal 2020 are estimated
to be approximately $4.0 million to $5.0 million, excluding the capital
requirements for leased fleet. In addition, we plan to invest approximately
$0.2 million to $0.3 million in our propane operations. Distributions for the
balance of fiscal 2020, at the current quarterly level of $0.1325 per unit,
would result in an aggregate of approximately $5.8 million to Common Unit
holders, $0.2 million to the General Partner (including $0.2 million of
incentive distribution as provided for in our Partnership Agreement) and
$0.2 million to management pursuant to the management incentive compensation
plan which provides for certain members of management to receive incentive
distributions that would otherwise be payable to the General Partner. Under the
terms of our credit facility, our term loan is repayable in quarterly payments
of $3.25 million (the first of which was made on April 1, 2020) and, depending
on our fiscal 2020 results, we may be required to make an additional annual
payment (See Note 11 - Long-Term Debt and Bank Facility Borrowings). In
addition, subject to any additional liquidity issues or concerns resulting from
the current COVID-19 pandemic, we intend to continue to repurchase Common Units
pursuant to our unit repurchase plan, as amended from time to time, and seek
attractive acquisition opportunities within the Availability constraints of our
revolving credit facility and funding resources.

Contractual Obligations and Off-Balance Sheet Arrangements

There has been no material change to Contractual Obligations and Off-Balance Sheet Arrangements since our September 30, 2019 Form 10-K disclosure and therefore, the table has not been included in this Form 10-Q.

Recent Accounting Pronouncements

Refer to Note 2 - Summary of Significant Accounting Policies for discussion regarding the impact of accounting standards that were recently adopted and issued but not yet effective, on our consolidated financial statements.


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                                    Item 3.

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