Sul America S A : Annual Report 2016 - ESG Indicators

2016 ANNUAL REPORT

INDEX OF INDICATORS

SulAmérica's Index of Indicators, shown herein, is part of the Annual Report of the Company and presents, adopting an integrated approach, our main Environmental, Social and Governance (ESG) indicators, besides the economic and financial ones.

This report is based on the guidelines and principles of the Global Reporting Initiative(GRI), of the United Nation's GLOBAL COMPACTand the Principles

for Sustainable Insurance(PSI).

In 2016, following the concept framework for Integrated Reporting, proposed by the International Integrated Reporting Council(IIRC), we revised our data collection process, consolidating indicators, indexes and reports, which started to be reported according to five capitals: Financial, Human, Intellectual, Social, and Relationship.

A new methodology of indicators was developed, named SULA indicators, aligned with the SulAmérica's material themes.

This change is the result of the pursuit of integration and transparency in the process of communication with our customers, shareholders, employees, and the society.

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WHO WE ARE

SulAmérica operates in the health and dental, automobile, and other property and casualty insurance lines. The Company also operates in the life and accident insurance, asset management, private pension products, and savings bonds segments.

In the year 2016, the Company's operating revenues reached R$ 16.8 billion, of which R$ 16.0 billion in insurance premiums. As at December 31, 2016, SulAmérica Investimentos recorded R$ 34.2 billion in assets under management.

With approximately 5,000 employees, its business is performed by means of a broad and diversified distribution network that includes more than 30,000 independent brokers, besides partnerships with more than 20 retail financial institutions, which add to SulAmérica 16,000 points of sale. With approximately 7.0 million customers (individuals and businesses), 100% of its revenues is generated in Brazil.

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SULAMÉRICA'S INDICATORS

RESPONSE

GRI STANDARDS

(Indicator)

GLOBAL COMPACT

(Principle)

PSI

(Principle)

SULA 1		In 2016, the Company inaugurated the branches in Interlagos, João Pessoa, Maceió, Natal,
Significant changes during the period covered by the report	Petrolina, Porto Velho, and Rio de Janeiro's mountainous region. For further information	102-10	-
		on the main historical facts, access the Investor Relationswebsite of the Company.

SULA 2	Location of the organization's headquarters, countries	The Company only operates in Brazil, with headquarters at Rua Beatriz Larragoiti Lucas, 121	102-3	-
where it operates, and where it has significant operations	Cidade Nova - Rio de Janeiro, Brazil.	102-4

		A SulAmérica Seguros, Previdência, Investimentos e Capitalização (trade name)/	102-1
		Sul América S.A. (legal name) is a publicly-held corporation.It is a large Company, with
SULA 3	The organization's name, scale, and legal form, and	102-5	-
revenues of R$ 15,986.20 billion in 2016, and more than 5,000 employees. SulAmérica
the percentages of the portfolios per region	102-7
	is considered a smallcap, according to the market capitalization classification.
		G4-FS6
		The charts below show the percentages of Company's portfolios per region.

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Premiums by region: Life and Private Pension

Premiums by region: Investment

Premiums by region: Health and Dental

Premiums by region: Auto

2%	9%
11%

1%

		CENTER WEST
		NORTHEAST
		NORTH
		SOUTHEAST
76%		SOUTH

2%

81%

17%

1%		CENTER WEST
		NORTHEAST

NORTH

SOUTHEAST

SOUTH

3% 4%

13%

	1%		CENTER WEST
			NORTHEAST
			NORTH
80%			SOUTHEAST
		SOUTH

16%

9%

13%

1%		CENTER WEST
	NORTHEAST
		NORTH
61%		SOUTHEAST
	SOUTH

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SULAMÉRICA'S INDICATORS

RESPONSE

GRI STANDARDS

(Indicator)

GLOBAL COMPACT

(Principle)

PSI

(Principle)

SULA 5	Message from the CEO and key events	The CEO message and the main events of the Company are on the Investor Relation's	102-14	Message from the CEO	1
website, in the Quarterly Earningsdocument, on page 2.	102-15

		Mission, vision, and values
		Code of Ethical Conduct
SULA 6	The organization's values, principles, standards, and norms	The Legal Compliance Program defines the basis for the organization to comply with the	102-16	7 e 10	1
Brazilian laws and regulations, in addition to all internal policies and procedures necessary
of behavior, such as the codes of conduct and ethics
	for the continuity and growth of its activities. It also defines how compliance activities
		are structured, the role of the area of Compliance, in addition to each employee's
		responsibility to conform or comply with the rules of the insurance market.

		SulAmérica is an active member of trade entities and bodies that regulate the areas in
		which it operates, contributing to the most relevant discussions that help positioning the
		industry with regard to standards and development of good practices. SulAmérica has seats
		in all Federations of the insurance market and participates in many debate forums about the
		regulations of its activities. About 96 executives and employees of the Company hold
		management positions in commissions and work groups in Federations and in the National
		Confederation of General, Private Pension and Life, Supplemental Health and Savings Bonds
SULA 9		Insurance Companies (CNSeg in Portuguese), in addition to unions and other bodies that	102-13	-	-
List of membership of associations	represent the industry. These participations, combined with the performance of the
		professionals who dedicate to regulatory issues and government relations - National
		Regulatory Agency for Private Health Insurance and Plans (ANS in Portuguese), Central
		Bank of Brazil (Bacen in Portuguese), Brazilian Securities and Exchange Commission
		(CVM in Portuguese), and Superintendence of Private Insurance (Susep in Portuguese) -
		enable SulAmérica to anticipate changes, and organize itself beforehand to meet new
		requirements, as well as to contribute to the enhancement of the industry's regulations.
		As part of its strategy of always taking domestic and international good practices to
		the insurance market, SulAmérica has a representative in CNseg's Sustainability Commission.

SULA 10

Externally-developed charters, principles, or other initiatives

To learn about the voluntary commitments taken by SulAmérica, access the Investor Relationswebsite.

102-12

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