Third-Quarter 2021 Earnings Webcast

November 2nd, 2021

Cautionary Statements

Safe Harbor Statement

This presentation contains forward-looking statements and cautionary statements, including cash flow outlook and projections, that are based on management's beliefs and assumptions and on information currently available to management. Most forward-looking statements contain words that identify them as forward-looking, such as "anticipates," "believes," "continues," "could," "seeks," "targets," "estimates," "expects," "intends," "may," "plans," "potential," "predicts," "projects," "should," "will," "would" or similar expressions and the negatives of those terms that relate to future events. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause Terminix's actual results, performance or achievements to be materially

different from any projected results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent the beliefs and assumptions of Terminix only as of the date of this presentation and Terminix undertakes no obligation to update or revise publicly any such forward-looking statements, whether as a result of new information, future events or otherwise. As such, Terminix's future results may vary from any expectations or goals expressed in, or implied by, the forward-looking statements included in this presentation, possibly to a material degree. Terminix cannot assure you that the assumptions made in preparing any of the forward-looking statements will prove accurate or that any long-term financial or operational goals and targets will be realized. For a discussion of some of the important factors that could cause Terminix's results to differ materially from those expressed in, or implied by, the forward-looking statements included in this presentation, investors should refer to the disclosure contained under the heading "Risk Factors" in our Annual Report on Form 10-K, and our other filings with the SEC.

Note to Non-GAAP Financial Measures

This presentation contains certain non-GAAP financial measures. Non-GAAP measures should not be considered as an alternative to GAAP financial measures. Non-GAAP measures may not be calculated like or comparable to similarly titled measures of other companies. See non-GAAP reconciliations below in this presentation for a reconciliation of these measures to the most directly comparable GAAP financial measures. Organic revenue growth, Adjusted EBITDA, adjusted net income, adjusted earnings per share, free cash flow, free cash flow conversion and net debt leverage ratio are not measurements of the Company's financial performance under GAAP and should not be considered as an alternative to net income, net cash provided by operating activities from continuing operations, or any other performance or liquidity measures derived in accordance with GAAP. Management uses these non-GAAP financial measures to facilitate operating performance and liquidity comparisons, as applicable, from period to period. We believe these non-GAAP financial measures are useful for investors, analysts and other interested parties as they facilitate company-to-company operating performance and liquidity comparisons, as applicable, by excluding potential differences caused by variations in capital structures, acquisition activity, taxation, the age and book depreciation of facilities and equipment, restructuring initiatives and equity-based,long-term incentive plans.

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Agenda

Q3 2021 Performance Highlights

Brett Ponton

Strategic Priorities Update

Brett Ponton

Q3 2021 Financial Summary

Bob Riesbeck

Q3 2021 Cash Flow

Bob Riesbeck

FY 2021 Guidance

Bob Riesbeck

Closing Remarks and Q&A

Brett Ponton

Brett Ponton

Chief Executive Officer

Bob Riesbeck

Jesse Jenkins

VP Investor Relations, FP&A

Executive Vice President &

and Treasurer

Chief Financial Officer

Q3 Performance and Recent Operating Highlights

Third-quarter total revenue growth of 4%:

  • 2%revenue growth from M&A
  • 4%organic revenue1growth in termite and home services2
    • 6%termite renewal revenue growth2, highest since 2018
  • 1%organic revenue1growth in residential pest
  • 1%organic revenue1decline in commercial pest

Third-quarter Adjusted EBITDA1margins of 19.2%:

  • $5m decrease in termite damage claims expense, firstyear-over-year reduction since 2019
  • $4m direct cost productivity
  • $5m increased medical claims and $3m higher labor expense as we manage throughCOVID-19 pandemic

Strategically deployed capital:

  • Returned $171M in capital to shareholders through share repurchase program
  • Completed 8tuck-in acquisitions totaling $41M in the quarter

Continued progress on digital marketing, Terminix Way and CxP

1See Appendix for non-GAAP reconciliations and non-GAAP definitions and slide 7 for reconciliation of revenue growth to organic revenue growth. Approximately 30bps of total organic revenue growth was related to favorable currency translation.

2Termite and home services organic growth of 3% and termite renewal growth of 3% when including the timing of revenue recognition on monthly subscription-based termite product

Strategic Priorities

Teammate Experience

Staffing challenges across business lines

    • Shortages negatively impacting completion of recurring andone-time pest revenue
    • Good progress on recovery through October
  • Reached key Terminix Way milestone
    • Introduced scorecard tool for field leadership
    • Launched regional field leadership playbook

Customer Retention

  • Residential:
    • Q3 cancel rate improvement
    • YoY retention rate improvement
  • Commercial:
    • Sequential retention improvement
    • Strong Q3 cancel rate improvement
  • Strong growth in termite renewals offsetting increased customer cancellations due to moving

Customer Acquisition

  • Improve Customer Penetration
  • Deployed CxP enhancements to Phoenix
  • On track for additional CxP platform deployment beforeyear-end
  • Full CxP implementation bymid-2022
  • New website launch in December
  • Terminix Way pilot targeted for 1Q22

Expand Profit Margin

  • $5m lower termite damage claims expense
    • 58% less litigated cases sequentially
    • 6% YoY reduction innon-litigated cases
  • $4m direct cost productivity
    • Productivity from insourcing certain national accounts customers
  • Absorbing rising pandemic costs in labor and medical expense

Terminix Way initiative and CxP continue to accelerate progress on strategic priorities

CONFIDENTIAL &

PROPRIETARY

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Terminix Global Holdings Inc. published this content on 02 November 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 November 2021 12:09:06 UTC.