“As the business expanded, we outgrew our legacy in-house system. We wanted a more robust tool with the ability to book appointments with 2-hour time slots and optimize who, where and when a surveyor visits to carry out customer estimates,” said
Descartes’ routing solution is part of its cloud-based last mile delivery solution suite, which helps distribution-intensive companies improve operational efficiency and customer experience. It supports dynamic delivery requirements, including same-day delivery, by offering flexible, efficient and cost-effective time windows and delivery options. Using advanced optimisation technology, the solution reduces the distance driven per delivery to maximize delivery capacity and optimize the productivity of mobile resources. With an integrated GPS-based mobile application, the solution coordinates drivers, dispatchers and call centers to ensure routes are executed according to plan and exceptions are handled efficiently. Electronic proof of delivery (ePOD) captures delivery details and streamlines the delivery process, and self-service customer engagement allows customers to track orders in real-time. Additionally, the solution improves delivery sustainability through increased route productivity, which lowers CO2 emissions per delivery, drives fuel savings and eliminates paper manifests and documents.
“We’re pleased that our routing solution is helping Wren achieve even higher standards of customer service excellence and exceptional productivity gains, which are driving compelling bottom line benefits,” said
About
Wren is the
From their 110 UK and 13 US family friendly, VR equipped showrooms, Wren is committed to providing affordable luxury, high-quality design solutions and market leading finance options to ensure their luxury kitchens and bedrooms are available to more people than ever before. With a strong focus on innovation, customer experience and affordability, Wren continues to elevate homes across the
Wren’s future is not just about commercial success, it’s also about being people and planet positive. Their drive to future proof the business for generations to follow, and lead the way to a healthier and more sustainable environment, is underpinned by an evolving programme of environmental initiatives throughout its value chain, that is on track to drive Wren to Net Zero by 2030.
Contact: | |
debra.hutt@wrenkitchens.com | |
M: 07768 623672 | |
https://www.wrenkitchens.com/ | |
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in
Global Media Contact
Cara Strohack
Tel: +1(800) 419-8495 ext. 202025
cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ routing solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the
Source:
2024 GlobeNewswire, Inc., source