Restoque Comercio e Confecções de Roupas S A : Earnings Release 3T21_inglês

RELEASE | 3Q2021

LE LIS BLANC HIGH SUMMER 22 CAMPAIGN

RESULTS	LE LIS CASA
CONFERENCE CALL
	CASA MAR
	COLLECTION
DATE:
NOVEMBER 16, 2021
TIME:
10:00 A.M (BRASÍLIA TIME)
08:00 A.M (US-EDT)
TELEPHONE FOR
CONNECTION:
[phone](BRAZIL)
[phone](BRAZIL)
[phone](USA TOOL FREE)
[phone] (USA DIRECT INT.)
CEO:
LIVINSTON BAUERMEISTER
IRO:
GUILHERME DE BIAGI
CFO:
FERNANDO PEDROSO
IR MANAGER:
GUSTAVO SAISSU
IR EXPERT:	ÃO PAULO, BRAZIL, NOVEMBER 16, 2021. RESTOQUE COMÉRCIO E
NICOLAS COSTA	CONFECÇÕES DE ROUPAS S.A. ("COMPANY"; B3:LLIS3), A COMPANY
	IN THE HIGH-END CLOTHES AND ACCESSORIES SEGMENT IN BRAZIL,
	HEREBY PRESENTS ITS RESULTS FOR THE THIRD QUARTER OF 2021
INVESTORS RELATIONS:	(3Q21) PURSUANT TO THE INTERNATIONAL ACCOUNTING STAN-
[phone]	DARDS (IFRS). THE COMPARISONS REFER TO THE THIRD QUARTER
	OF 2020 (3Q20), OR AS STATED.
	WWW.RESTOQUE.COM.BR

RELEASE l 3Q2021 2

DUDALINA VIVER PEDE POSTURA CAMPAIGN

HIGHLIGHTS

FINANCE

• GROSS REVENUE OF R$278.6 MILLION, GROWTH OF +54.9% VS. 3Q20 AND +2.5% VS. 3Q19
• GROSS MARGIN OF 56.8%, +15P.P. VS. 3Q20 AND -6P.P. VS. 3Q19
• TOTAL EXPENSES OF R$133.3 MILLION, INCREASE OF 6P.P VS. 3Q20 AND OF 13P.P. VS. 3Q19
• EBITDA OF R$30.9 MILLION, +437.9% VS. 3Q20 AND +53.0% VS. 3Q19
• EBITDA MARGIN OF 13.7%, +35P.P. VS. 3Q20 AND +4P.P. VS. 3Q19

B2C CHANNEL

• WITH THE RESUMPTION OF PHYSICAL STORE OPERATIONS AND THE EXPANSION OF THE DIGITAL EXPERIENCE, THE B2C CHANNEL PRESENTED A SALES REVENUE OF R$ 184.9 MILLION, WITH SAME STORE SALES (SSS) OF +66% VS. 3Q20 AND +9% VS. 3Q19
• THE DIGITAL OPERATIONS OF THE B2C CHANNEL REGISTERED R$33.8 MILLION ON GROSS SALES, A GROWTH OF 42.1% VS. 3Q20 AND 168.0% VS. 3Q19
• IN THE FIRST NINE MONTHS OF 2021 (9M21), DIGITAL OPERATIONS IN THE B2C CHANNEL PRESENTED R$113.8 MILLION ON GROSS SALES, +94.5% VS. 9M20 AND +256.2% VS. 9M19
• THE SHIP-FROM-STORE MODALITY REACHED A SALES REVENUE OF R$13.2 MILLION, A GROWTH OF 31.5% VS. 3Q20 AND 126.3% VS. 3Q19. CURRENTLY, THE SHIP-FROM-
  STORE OPERATIONS ARE WORKING IN 92% OF THE PHYSICAL STORES, 4P.P. HIGHER THAN 2Q21
• EVOLUTION OF THE ACTIVATED CLIENT BASE, WITH GREATER PENETRATION OF DIGITAL CLIENTS, OF 18.2%, A GROWTH OF 3.7P.P VS. 3Q20

RELEASE l 3Q2021 4

• IN SEPTEMBER 2021, THE ACTIVE CLIENT BASE PRESENTED A GROWTH OF 19% IN 9M21, HIGHLIGHTING CLIENT LOYALTY STRATEGIES
• SAME CUSTOMER SALES INCREASED BY +15% IN THE B2C CHANNEL FOR THE LAST 12 MONTHS (LTM 3Q21 VS. LTM 3Q20)

B2B CHANNEL

• A RELEVANT GROWTH OF THE B2C CHANNEL IN THIS QUARTER, REACHING R$62 MILLION ON GROSS SALES, +102.3% VS. 3Q20 AND +119.9% VS. 3Q19
• IN 9M21, THE B2B CHANNEL PRESENTED R$145.2 MILLION ON GROSS SALES, +67.5% VS. 3Q20 AND +6.8% VS. 3Q19

OPERATIONS

• REDUCTION OF THE "DELIVERIES PER ORDER" INDEX (WHICH DEMONSTRATES THE LEVEL OF FRAGMENTATION OF ORDERS IN ONE OR MORE DELIVERIES) OF 18% VS. 3Q20 AND OPTIMIZATION OF THE INDEXES FOR DELIVERY TIME AND LOGISTIC SALES COSTS
• MAINTENANCE OF THE RECLAME AQUI INDEXES SHOWING EXCELLENCE APPROVAL AND GROWTH OF 7% OF NET PROMOTER SCORE (NPS) IN RELATION TO THE START OF 2021
• CONTROL IN THE INVENTORY LEVELS, WITH A BALANCE OF R$282 MILLION, A REDUCTION OF 19% VS. 3Q20, AND GROWTH OF 27% IN SELL-THRU AT FULL PRICE

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