Bank of America Review & Update

Third Quarter 2019

BAC Overview

Driving Responsible Growth

We live our values, deliver our purpose and drive responsible growth

Values

Purpose

Responsible Growth

Deliver together

To help make financial lives better,

We must grow…

Act responsibly

through the power of every connection

And win in the market-no excuses

Within our customer-focused strategy

Realize the power of our people

Within our risk framework

Trust the team

In a sustainable manner

by focusing on the core financial needs of three groups of customers

People

Companies

Institutional

Investors

via four reported segments that encompass eight lines of business 1

Consumer Banking

Global Wealth &

Global Banking

Global

Investment Management

Markets

Preferred &

Merrill Lynch

Bank of

Global

Global

Business

Corporate &

Global

Retail

Small

Wealth

America

Commercial

Banking

Investment

Markets

Business

Management

Private Bank

Banking

Banking

1 All remaining results outside of the four segments are recorded in All Other.

3

Strong Coast to Coast U.S. Footprint is Serving Consumers

U.S. Market Leader 1

Existing Deposit Market Share Rankings by State A

  • No. 1 Consumer Deposit Market Share A
  • Best Consumer Digital Bank in the U.S. N
  • No. 1 in online banking functionality C
    • 38MM active digital banking users
    • Digital sales were 26% of Consumer Banking Sales
  • No. 1 in mobile banking functionality C
    • 29MM mobile banking active users, up 10% from 3Q18
    • Customers logged in to the Bank of America mobile app 1.6 billion times in 3Q19, up 13% from 3Q18
    • 2018 and 2019 J.D. Power Certified Mobile App

Positive Growth Trends Reinforce BAC Strengths

  • $2.9T of client balances in GWIM
  • YTD 2019 net new Merrill Lynch households up 27% and net new Private Bank households up 64% from YTD 2018
  • 4,302 financial centers, including 98 openings and 562 renovations in the last 12 months
  • 16,626 ATMs with 100% contactless-enabled
  • Well underway in opening 500 new centers and re-designing more than 2,500 centers through 2021
    • Focusing across our nationwide footprint on areas with existing GWIM and Commercial client presence

Select Expansion of Physical Presence

Current location

New financial center markets

Cincinnati

Columbus

Indianapolis

Minneapolis/

Pittsburgh

Cleveland

Denver

Lexington

St. Paul

Salt Lake City

1 Data is as of September 30, 2019, except as noted. See slide 38 for business leadership sources using letter referents.

4

Leading Capabilities in Global Banking and Global Markets

International Market Leader

  • Global footprint serving large corporate, institutional, and middle market clients with operations on six continents
  • A leading provider of sales, trading, and research services to clients in all major markets
    • 650+ research analysts across Equity, Credit, Rates & FX, Commodities, Economics, Global Emerging Markets, Fixed Income, and Equity Strategy Research
    • In-depthanalysis on 3,000+ companies and 1,100+ corporate bond issuers
    • Economic forecasts for 54 economies and 25 industries
  • Outstanding commercial and investment banking capabilities
    • Raised $527B in capital for clients globally YTD 2019
  • Leading dealer in FX cash, derivatives, electronic trading and payment services in 148 currencies
  • Relationships with 77% of the Global Fortune 500
  • Relationships with 95% of the U.S. Fortune 1,000

Notable Accolades 1

  • World's Best Bank for Diversity & Inclusion H
  • North America's Best Bank for Small to Medium-sized Enterprises H
  • Institutional Investor's Top Global Research Firm P
    • #1 in 2011-2016
    • #2 in 2017-2018
  • 2018 Quality, Share and Excellence Awards for U.S. Large Corporate Banking and Cash Management M
  • Best Transaction Bank in North America K
  • Best Global Debt Bank N

International Coverage

1 See slide 38 for business leadership sources.

5

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Bank of America Corporation published this content on 16 October 2019 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 16 October 2019 11:27:05 UTC