Tomorrow marks the start of the national lock-down for the next 21 days, from
As a company, we wholeheartedly support this measure. There is no doubt that this is the best tool we have to flatten the curve and save lives. We salute the strong action taken by the government, said Serame Taukobong, CEO Telkom Consumer.
In response, all
We understand that our customers will be relying on their connectivity during this time therefore
Call centres will remain open however with fewer agents primarily working from home. These are extra ordinary times, we therefore request customers to be patient during this period and we will prioritise any critical failures.
We remain steadfast in ensuring that our connectivity services remain up throughout and as such all essential and necessary services will be running, managed and where needed, improvements made to them.
'We continue to work closely with our partners and suppliers to ensure all critical equipment, to keep the network stable, is in stock and available for use. Our technicians will be available to attend to critical work on the network and to support our customers as needed', concluded Taukobong.
Customers can find us on:
10210 - Fixed
10213 - Sales
081180 - Mobile
www.telkom.co.za
ENDS
For media queries contact:
Mooketsi Mocumi
Mobile: +27 81 425 0044
Email : Mocumism@telkom.co.za
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