United Arrows : Monthly Sales Report for March 2020

Sales Summary for March 2020

Total company sales decreased 25.3% to a year ago. Existing store sales of retail and online stores also decreased 24.2% to a year earlier.

Owing to the spread of the new coronavirus, we shortened operation hours nationwide and temporary closed stores in Tokyo area during the final weekend in March. This led to a large decline of retail sales. Despite several promotions made at online stores, online sales could not offset the loss to result in the sales decline to a year ago. For reference, the effect of one more holiday compared to a year ago would have been around -1.2% to the existing store sales of retail and online.

Business unit sales of CHROME HEARTS JP, GK decreased 36.2% to a year earlier, and total sales of COEN CO., LTD. decreased 26.1% to a year ago.

*Following the Tokyo government's statement to stay at home over the weekend, almost all stores in Tokyo area temporarily closed on March 28th and 29th. Although we have a rule to exclude stores which were closed more than one day within a specific month from existing store count, we counted those closed stores in March for an exceptional case.

Sales Data for FY 2020 (YoY)

Sales

%
Apr.	May	Jun.	Jul.	Aug.	Sep.	1H
Company Total	100.2	104.8	104.9	99.2	112.5	105.1	104.0
Business Units	100.1	105.6	105.0	99.3	114.3	106.6	104.7
Retail + Online	100.2	105.5	105.1	99.2	114.2	106.5	104.6
Retail	95.8	102.2	103.6	95.9	108.0	102.3	100.9
Online	117.4	116.7	110.0	109.4	134.8	122.5	117.4
Existing Store Retail + Online	98.9	104.3	103.7	97.1	112.3	109.2	103.5
Existing Store Retail	94.0	100.4	101.2	92.9	104.2	97.9	97.9
Existing Store Online	117.4	116.8	110.1	109.5	134.9	152.0	120.7
Outlet, Other	110.4	100.4	104.1	98.5	103.2	95.3	100.3

%
Oct.	Nov.	Dec.	Jan.	Feb.	Mar.	Full
Company Total	86.0	98.5	99.9	99.8	103.6	74.7	98.3
Business Units	87.0	97.7	98.9	98.4	104.0	75.4	98.4
Retail + Online	86.8	97.8	98.7	98.3	103.6	75.8	98.4
Retail	85.4	96.0	97.0	98.3	97.6	61.2	94.6
Online	91.8	104.4	104.4	98.3	118.9	123.8	110.9
Existing Store Retail + Online	92.0	101.7	98.0	97.2	101.9	75.8	98.3
Existing Store Retail	85.3	94.8	96.1	96.7	94.5	59.8	92.4
Existing Store Online	124.7	132.1	104.4	98.3	118.7	123.9	116.8
Outlet, Other	79.6	102.9	106.2	108.8	101.0	70.3	97.5

Purchasing Customers

%
Apr.	May	Jun.	Jul.	Aug.	Sep.	1H
Retail + Online	96.2	103.2	103.9	94.7	114.8	98.9	101.4
Retail	92.9	100.6	102.6	90.8	107.6	92.4	97.4
Online	106.4	110.7	107.5	106.9	134.0	118.1	113.4
Existing Store Retail + Online	95.2	102.3	102.5	93.0	113.2	103.6	100.7
Existing Store Retail	91.5	99.3	100.4	88.0	104.0	89.6	94.9
Existing Store Online	106.4	110.7	107.5	106.9	134.0	147.5	116.2

%
Oct.	Nov.	Dec.	Jan.	Feb.	Mar.	Full
Retail + Online	85.3	95.6	94.7	95.4	109.0	86.2	97.8
Retail	83.4	94.2	92.3	93.5	96.8	64.0	92.6
Online	91.8	100.0	103.0	99.9	133.1	148.0	112.8
Existing Store Retail + Online	91.8	100.5	94.1	94.3	108.2	87.2	98.0
Existing Store Retail	83.1	92.9	91.4	91.8	94.0	63.2	90.6
Existing Store Online	130.4	133.9	103.0	99.9	133.1	148.0	118.4

Ave. Spending per Customer

%
Apr.	May	Jun.	Jul.	Aug.	Sep.	1H
Retail + Online	102.9	101.4	100.8	103.6	99.0	106.1	102.2
Retail	103.1	101.6	100.9	105.6	100.3	110.7	103.6
Online	107.5	104.0	101.6	99.7	101.6	99.2	101.8
Existing Store Retail + Online	102.5	100.9	100.5	103.2	98.5	103.3	101.6
Existing Store Retail	102.7	101.1	100.8	105.5	100.2	109.3	103.2
Existing Store Online	107.5	104.0	101.6	99.7	101.6	106.4	102.9

%
Oct.	Nov.	Dec.	Jan.	Feb.	Mar.	Full
Retail + Online	99.9	100.4	104.2	102.1	93.4	86.1	99.7
Retail	102.5	101.9	105.1	105.2	100.9	95.7	102.2
Online	91.6	95.6	103.6	94.6	88.3	89.7	96.9
Existing Store Retail + Online	98.7	99.3	104.2	101.9	92.9	85.4	99.2
Existing Store Retail	102.6	102.0	105.1	105.3	100.5	94.6	102.0
Existing Store Online	98.8	102.1	103.6	94.6	88.3	89.7	98.7

Sales Data by Business Unit

Sales

%
Business Unit I	Business Unit II
Business Units	79.7	68.7
Retail + Online	80.3	68.7
Retail	64.3	56.5
Online	131.8	110.6
Existing Store Retail + Online	79.7	69.6
Existing Store Retail	61.8	56.6
Existing Store Online	131.8	110.6

Purchasing Customers

%
Business Unit I	Business Unit II
Retail + Online	-	-
Retail	66.1	61.8
Online	-	-
Existing Store Retail + Online	-	-
Existing Store Retail	64.5	61.9
Existing Store Online	-	-

Ave. spend per customer

%
Business Unit I	Business Unit II
Retail + Online	-	-
Retail	97.2	91.5
Online	-	-
Existing Store Retail + Online	-	-
Existing Store Retail	95.9	91.5
Existing Store Online	-	-

* Total business units sales includes the sales of retail, online and wholesale, etc. Outlet sales includes sales of outlet stores and special events.

* Purchasing customers and average spending per customer for existing retail + online stores as well as for online stores have been calculated using data available to the Company from its online and ZOZOTOWN stores. The two malls account for approximately 80% of online store sales.

* An existing store is defined as a retail/online store that has been opened for more than 13 months and it was opened in the same month of the previous year. The number is subject to change.
In following cases, stores are excluded from the existing store count; retail stores which close one or more days or open in smaller sales spaces due to renovation or other reasons, online stores which close one or more days due to system upgrades or other reasons.

* Business Unit I: UNITED ARROWS, BEAUTY&YOUTH UNITED ARROWS, DRAWER, Odette e Odile, BLAMINK

* Business Unit II: green label relaxing, EMMEL REFINES, THE STATION STORE UNITED ARROWS LTD.

For detailed data, please download either the relevant EXCEL or PDF files below. If you are interested in historical monthly sales summaries, please select the EXCEL file. If you are interested in only this monthly sales summary, please select the PDF file.

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Monthly Sales Summary

• The Year Ended March 31, 2019 [ EXCEL/1,029K ][ PDF/127KB ]
• The Year Ended March 31, 2018 [ EXCEL/1.3MB ][ PDF/132.0KB ]
• The Year Ended March 31, 2017 [ EXCEL/1.3MB ][ PDF/94.0KB ]
• The Year Ended March 31, 2016 [ EXCEL/1.2MB ][ PDF/93.0KB ]
• The Year Ended March 31, 2015 [ EXCEL/1.2MB ][ PDF/88.0KB ]
• The Year Ended March 31, 2014 [ EXCEL/963KB ][ PDF/113.0KB ]
• The Year Ended March 31, 2013 [ EXCEL/89.5KB ][ PDF/44.1KB ]
• The Year Ended March 31, 2012 [ EXCEL/84.0KB ][ PDF/69.0KB ]
• The Year Ended March 31, 2011 [ EXCEL/80.0KB ][ PDF/71.0KB ]
• The Year Ended March 31, 2010 [ EXCEL/78.0KB ][ PDF/24.0KB ]
• The Year Ended March 31, 2009 [ EXCEL/74.5KB ][ PDF/22.1KB ]
• The Year Ended March 31, 2008 [ EXCEL/83.5KB ][ PDF/29.3KB ]
• The Year Ended March 31, 2007 [ EXCEL/83.0KB ][ PDF/30.5KB ]
• The Year Ended March 31, 2006 [ EXCEL/95.0KB ][ PDF/35.7KB ]
• The Year Ended March 31, 2005 [ EXCEL/84.0KB ][ PDF/34.0KB ]
• The Year Ended March 31, 2004 [ EXCEL/82.0KB ][ PDF/31.0KB ]
• The Year Ended March 31, 2003 [ EXCEL/30.9KB ]
• The Year Ended March 31, 2003 [ EXCEL/32.0KB ]

Store Openings and Closings

[Retail] Newly opened 3: UNITED ARROWS 1, BLAMINK 1, green label relaxing 1, Closed 3: ：UNITED ARROWS 1, BEAUTY&YOUTH UNITED ARROWS 1, BLAMINK 1
[Online] None
[Outlet] None

* For detailed data, please download either the relevant EXCEL or PDF file.

The Year Ending March 31, 2020[ EXCEL/39KB ][ PDF/70KB ]

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• The Year Ended March 31, 2019 [ EXCEL/39KB ][ PDF/79KB ]
• The Year Ended March 31, 2018 [ EXCEL/135.0KB ][ PDF/66.0KB ]
• The Year Ended March 31, 2017 [ EXCEL/131.0KB ][ PDF/84.0KB ]
• The Year Ended March 31, 2016 [ EXCEL/137.0KB ][ PDF/83.0KB ]
• The Year Ended March 31, 2015 [ EXCEL/133.0KB ][ PDF/87.0KB ]
• The Year Ended March 31, 2014 [ EXCEL/89.0KB ][ PDF/67.0KB ]
• The Year Ended March 31, 2013 [ EXCEL/85.0KB ][ PDF/60.0KB ]
• The Year Ended March 31, 2012 [ EXCEL/80.0KB ][ PDF/25.2KB ]
• The Year Ended March 31, 2011 [ EXCEL/75.5KB ][ PDF/25.2KB ]
• The Year Ended March 31, 2010 [ EXCEL/74.5KB ][ PDF/24.0KB ]
• The Year Ended March 31, 2009 [ EXCEL/61.5KB ][ PDF/18.5KB ]
• The Year Ended March 31, 2008 [ EXCEL/61.5KB ][ PDF/21.6KB ]
• The Year Ended March 31, 2007 [ EXCEL/59.5KB ][ PDF/20.3KB ]
• The Year Ended March 31, 2006 [ EXCEL/50.0KB ][ PDF/17.0KB ]
• The Year Ended March 31, 2005 [ EXCEL/50.5KB ][ PDF/15.4KB ]
• The Year Ended March 31, 2004 [ EXCEL/50.5KB ][ PDF/15.6KB ]
• The Year Ended March 31, 2003 [ EXCEL/50.5KB ][ PDF/17.2KB ]
• The Year Ended March 31, 2003 [ EXCEL/48.0KB ][ PDF/15.0KB ]