The following discussion of the financial condition and results of operations of
Virtusa Corporation should be read in conjunction with the consolidated
financial statements and the related notes thereto included elsewhere in this
Quarterly Report on Form 10-Q and the audited financial statements and notes
thereto and Management's Discussion and Analysis of Financial Condition and
Results of Operations included in our Annual Report on Form 10-K for the
fiscal year ended March 31, 2019 (the "Annual Report"), which has been filed
with the Securities and Exchange Commission, or SEC.



Forward-looking statements



The statements contained in this Quarterly Report on Form 10-Q that are not
historical facts are forward-looking statements (within the meaning of
Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange
Act) that involve risks and uncertainties. Such forward-looking statements may
be identified by, among other things, the use of forward-looking terminology
such as "believes," "expects," "may," "will," "should," "seek," "intends,"
"plans," "estimates," "projects," "anticipates," or the negative thereof or
other variations thereon or comparable terminology, or by discussions of
strategy that involve risks and uncertainties. These forward-looking statements,
such as statements regarding anticipated future revenue, costs of attracting and
retaining IT professionals, contract percentage completions, capital
expenditures, plans for repatriation of cash to the United States, the effect of
new accounting pronouncements, management's plans and objectives and other
statements regarding matters that are not historical facts, involve predictions.
Our actual results, performance or achievements could differ materially from the
results expressed in, or implied by, these forward-looking statements. There are
a number of important factors that could cause our results to differ materially
from those indicated by such forward-looking statements, including those factors
set forth in Item 1A. "Risk Factors" in the Annual Report and those factors
referred to or discussed in or incorporated by reference into the section titled
"Risk Factors" included in Item 1A of Part II of this Quarterly Report on
Form 10-Q. We urge you to consider those risks and uncertainties in evaluating
our forward-looking statements. We caution readers not to place undue reliance
upon any such forward-looking statements, which speak only as of the date made.
Except as otherwise required by the federal securities laws, we disclaim any
obligation or undertaking to publicly release any updates or revisions to any
forward-looking statement contained herein (or elsewhere) to reflect any change
in our expectations with regard thereto or any change in events, conditions or
circumstances on which any such statement is based.



Business overview



Virtusa Corporation (the "Company", "Virtusa", "we", "us" or "our") is a global
provider of digital engineering and information technology ("IT") outsourcing
services that accelerate business outcomes for our clients. We support Forbes
Global 2000 clients across large, consumer facing industries like banking,
financial services, insurance, healthcare, communications, technology, and media
and entertainment, as these clients seek to improve their business performance
through accelerating revenue growth, delivering compelling consumer experiences,
improving operational efficiencies, and lowering overall IT costs. We provide
services across the entire spectrum of the IT services lifecycle, from
consulting, to technology and user experience ("UX") design, development of IT
applications, systems integration, testing and business assurance, and
maintenance and support services, including infrastructure and managed services.
We help our clients solve critical business problems by leveraging a combination
of our distinctive consulting approach, unique platforming methodology, and deep
domain and technology expertise.

Our services enable our clients to accelerate business outcomes by
consolidating, rationalizing and modernizing their core customer-facing
processes into one or more core systems. We deliver cost-effective solutions
through a global delivery model, applying advanced methods such as Agile, an
industry standard technique designed to accelerate application development. We
also use our consulting methodology, which we refer to as Accelerated Solution
Design ("ASD"), which is a collaborative decision-making and design process
performed with the client to ensure our solutions meet the client's
specifications and requirements. Our industry leading business transformational
solutions combine deep domain expertise with our strengths in software
engineering and business consulting to support our clients' business imperative
initiatives across business growth and IT operations.

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Headquartered in Massachusetts, we have offices in the United States, Canada,
the United Kingdom, the Netherlands, Germany, Switzerland, Sweden, Austria, the
United Arab Emirates, Hong Kong, Japan, Qatar, Mexico, Australia and New
Zealand, with global delivery centers in India, Sri Lanka, Hungary, Singapore
and Malaysia, as well as multiple near shore delivery centers in the United
States. At December 31, 2019, we had 22,267 employees, or team members.



Financial overview


In the three months ended December 31, 2019, our revenue increased by 6.5% to $335.1 million, compared to $314.7 million in the three months ended December 31, 2018. In the nine months ended December 31, 2019, our revenue increased by 6.8% to $982.6 million, compared to $920.2 million in the nine months ended December 31, 2018.

In the three months ended December 31, 2019, our income from operations increased by 57.7% to $30.4 million, compared to $19.3 million in the three months ended December 31, 2018. In the nine months ended December 31, 2019, our income from operations increased by 33.6% to $63.1 million, compared to $47.2 million in the nine months ended December 31, 2018.





In the three months ended December 31, 2019, net income available to Virtusa
common stockholders increased by 1.3% to a net income of $11.6 million, as
compared to $11.5 million in the three months ended December 31, 2018. Net
income increased by 395.1% to a net income $22.4 million in the nine months
ended December 31, 2019, compared to a net income of $4.5 million in the nine
months ended December 31, 2018.



The increase in revenue for the three and nine months ended December 31, 2019, as compared to the three and nine months ended December 31, 2018, primarily resulted from:

Growth, led by several of our top ten clients, primarily in our communication

? and technology ("C&T") industry group, including revenue from customer

contracts acquired from third parties through asset acquisitions

? Revenue growth in North America






partially offset by:


? Decline in revenue from Europe, primarily driven by one of our large European


   banking clients




 ? Decrease in revenue in our banking and financial services industry group

The key drivers of the increase in our net income for the three and nine months ended December 31, 2019, as compared to the three and nine months ended December 31, 2018, were as follows:

? Higher revenue particularly in several of our top ten clients, primarily in our


   C&T industry group




? Decrease in operating expense as a percentage of revenue, reflecting a larger


   revenue base and cost reduction initiatives



In the case of nine months ended December 31, 2019, substantial decrease in

? foreign currency transaction losses, primarily related to the revaluation of

Indian rupee denominated intercompany note, primarily due to a substantial


   appreciation of the Indian rupee against the U.S. dollar




partially offset by:



 ? Increase in interest expense related to an increase in our outstanding debt
   under our credit facility




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In the case of three months ended December 31, 2019, substantial increase in

foreign currency transaction losses, primarily related to the revaluation of

? Indian rupee denominated intercompany note, primarily due to a substantial

depreciation of the Indian rupee against the U.S. dollar and an increase in tax


   expense due to improved results of operations




High repeat business and client concentration are common in our industry. During
the three months ended December 31, 2019 and 2018, 96% and 88%, respectively, of
our revenue was derived from clients who had been using our services for more
than one year, including clients acquired from eTouch Systems Corp. in March
2018. During the nine months ended December 31, 2019 and 2018, 97% and 89%,
respectively, of our revenue was derived from clients who had been using our
services for more than one year, including clients acquired from eTouch Systems
Corp. in March 2018. Accordingly, our global account management and service
delivery teams focus on expanding client relationships and converting new
engagements to long-term relationships to generate repeat revenue and expand
revenue streams from existing clients. We also have a dedicated business
development team focused on generating engagements with new clients to continue
to expand our client base and, over time, reduce client concentration.



We derive our revenue from two types of service offerings: application
outsourcing, which is recurring in nature; and consulting, including technology
implementation, which is non-recurring in nature. For the three months ended
December 31, 2019, our application outsourcing and consulting revenue
represented 55% and 45%, respectively, of our total revenue as compared to 53%
and 47%, respectively, for the three months ended December 31, 2018. For the
nine months ended December 31, 2019, our application outsourcing and consulting
revenue represented 56% and 44%, respectively, of our total revenue as compared
to 53% and 47%, respectively, for the nine months ended December 31, 2018.



In the three months ended December 31, 2019, our North America revenue increased
by 12.1%, or $27.1 million, to $251.2 million, or 75.0% of total revenue, from
$224.1 million, or 71% of total revenue, in the three months ended December 31,
2018. In the nine months ended December 31, 2019, our North America revenue
increased by 11.0%, or $71.9 million, to $724.0 million, or 73.7% of total
revenue, from $652.1 million, or 71% of total revenue in the nine months ended
December 31, 2018. The increase in North America revenue for the three and nine
months ended December 31, 2019 was primarily due to the increase in revenue from
clients in the C&T industry group, including customer contracts with certain
existing customers acquired from third parties.



In the three months ended December 31, 2019, our European revenue decreased by
15.2%, or $9.9 million, to $55.2 million, or 16.5% of total revenue, from $65.0
million, or 21% of total revenue in the three months ended December 31, 2018. In
the nine months ended December 31, 2019, our European revenue decreased by 8.8%,
or $16.9 million, to $175.3 million, or 17.8% of total revenue, from
$192.2 million, or 21% of total revenue in the nine months ended December 31,
2018. The decrease in European revenue for the three and nine months ended
December 31, 2019 was primarily due to a decline in revenue from one of our
large banking clients.



Our gross profit increased by $5.5 million to $98.7 million for the three months
ended December 31, 2019, as compared to $93.2 million for the three months ended
December 31, 2018. Our gross profit increased by $7.0 million to $272.9 million
for the nine months ended December 31, 2019 as compared to $265.9 million in the
nine months ended December 31, 2018. The increase in gross profit during the
three and nine months ended December 31, 2019, as compared to the three and nine
months ended December 31, 2018, was primarily due to higher revenue partially
offset by higher onsite effort and subcontractor costs. As a percentage of
revenue, gross margin was 29.4% and 29.6% in the three months ended December 31,
2019 and 2018, respectively. During the nine months ended December 31, 2019 and
2018, gross margin, as a percentage of revenue, was 27.8% and 28.9%,
respectively. The decrease in gross margin during the three and nine months
ended December 31, 2019 was primarily due to an increase in subcontractors cost,
higher onsite effort, and lower utilization.



We perform our services under both time-and-materials and fixed-price contracts.
Revenue from fixed-price contracts represented 43% and 40% of total revenue, and
revenue from time-and-materials contracts represented 57% and 60% of total
revenue for the three months ended December 31, 2019 and 2018, respectively.
Revenue from fixed-price contracts represented 41% and 40% of total revenue and
revenue from time-and-materials contracts represented 59% and

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60% for the nine months ended December 31, 2019 and 2018, respectively. The revenue earned from fixed-price contracts in the three and nine months ended December 31, 2019 primarily reflects our client preferences.





As an IT services company, our revenue growth is highly dependent on our ability
to attract, develop, motivate and retain skilled IT professionals. We monitor
our overall attrition rates and patterns to align our people management strategy
with our growth objectives. At December 31, 2019, our attrition rate for the
trailing 12 months, which reflects voluntary and involuntary attrition as part
of our cost reduction initiatives, was approximately 25.7%. Our attrition rate
at December 31, 2019 reflects a higher rate of attrition as compared to the
corresponding prior year period. The majority of our attrition occurs in India
and Sri Lanka, and is weighted towards the more junior members of our staff. In
response to higher attrition and as part of our retention strategies, we have
experienced increases in compensation and benefit costs, which may continue in
the future. However, we try to absorb such cost increases through price
increases or cost management strategies such as managing discretionary costs,
the mix of professional staff and utilization levels and achieving other
operating efficiencies. If our attrition rate increases or is sustained at
higher levels, our growth may slow and our cost of attracting and retaining IT
professionals could increase.



We engage in a foreign currency hedging strategy using foreign currency forward
contracts designed to hedge fluctuations in the Indian rupee against the U.S.
dollar and the GBP, as well as the euro, the Canadian dollar, the Australian
dollar and the GBP against the U.S. dollar, when consolidated into U.S. dollars.
There is no assurance that these hedging programs or hedging contracts will be
effective. Because these foreign currency forward contracts are designed to
reduce volatility in the Indian rupee, GBP and euro exchange rates, they not
only reduce the negative impact of a stronger Indian rupee, weaker GBP, euro,
Canadian dollar and Australian dollar but also could reduce the positive impact
of a weaker Indian rupee on our Indian rupee expenses or reduce the impact of a
stronger GBP, euro, Canadian dollar and Australian dollar on our GBP, euro,
Canadian dollar and Australian dollar denominated revenues.



Application of critical accounting estimates and risks





The preparation of financial statements in conformity with U.S. generally
accepted accounting principles ("GAAP") requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities,
including the recoverability of tangible assets, the disclosure of contingent
assets and liabilities at the dates of the financial statements and the reported
amounts of revenue and expenses during the reporting periods. On an ongoing
basis, we evaluate our estimates and judgments, in particular those related to
the recognition of revenue and profits based on the percentage of completion
method of accounting for fixed-price contracts, share-based compensation, income
taxes, including reserves for uncertain tax positions, deferred taxes and
liabilities, intangible assets and valuation of financial instruments including
derivative contracts and investments. Actual amounts could differ significantly
from these estimates. Our management bases its estimates and judgments on
historical experience and various other factors that are believed to be
reasonable under the circumstances, the results of which form the basis for
making judgments about the carrying values of assets and liabilities and the
amounts of revenue and expenses that are not readily apparent from other
sources. Additional information about these critical accounting policies may be
found in the "Management's Discussion and Analysis of Financial Condition and
Results of Operations" section included in the Annual Report.



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Results of operations


Three months ended December 31, 2019 compared to the three months ended December 31, 2018

The following table presents an overview of our results of operations for the three months ended December 31, 2019 and 2018:






                                                    Three Months Ended
                                                      December 31,
                                                    2019         2018        $ Change     % Change
                                                              (Dollars in thousands)
Revenue                                           $ 335,107    $ 314,681    $   20,426         6.5 %
Costs of revenue                                    236,427      221,461        14,966         6.8 %
Gross profit                                         98,680       93,220         5,460         5.9 %
Operating expenses                                   68,270       73,935       (5,665)       (7.7) %
Income from operations                               30,410       19,285        11,125        57.7 %
Other income (expense)                              (7,209)        3,912      (11,121)     (284.3) %

Income before income tax expense                     23,201       23,197   

         4         0.0 %
Income tax expense                                   10,363       10,400          (37)       (0.4) %
Net income                                           12,838       12,797            41         0.3 %
Less: net income attributable to
noncontrolling interests, net of tax                    118          221         (103)      (46.6) %
Net income available to Virtusa stockholders         12,720       12,576           144         1.1 %
Less: Series A Convertible Preferred Stock
dividends and accretion                               1,087        1,087             -           - %
Net income attributable to Virtusa common
stockholders                                      $  11,633    $  11,489    $      144         1.3 %




Revenue



Revenue increased by 6.5%, or $20.4 million, from $314.7 million during the
three months ended December 31, 2018 to $335.1 million in the three months ended
December 31, 2019. The increase in revenue was primarily driven by an increase
in revenue from several of our top ten clients, primarily in our C&T industry
group, including $6.4 million of revenue from customer contracts acquired from
third parties through asset acquisitions, partially offset by a decline in one
of our large European banking clients and a decrease in our banking and
financial services industry group. Revenue from North American clients in the
three months ended December 31, 2019 increased by $27.1 million, or 12.1%, as
compared to the three months ended December 31, 2018, particularly due to the
increase in revenue from clients in the C&T industry group. Revenue from
European clients decreased by $9.9 million, or 15.2%, as compared to the
three months ended December 31, 2018, primarily due to decline in revenue from
one of our large banking clients. We had 216 active clients at December 31,

2019
and 2018.



Cost of revenue



Costs of revenue increased from $221.5 million in the three months ended
December 31, 2018 to $236.4 million in the three months ended December 31, 2019,
an increase of $14.9 million, or 6.8%. The increase in cost of revenue was
primarily due to an increase in subcontractor costs of $12.9 million and an
increase in the number of IT professionals and related compensation and benefit
costs of $2.8 million, partially offset by a decrease in travel expense of $1.1
million. At December 31, 2019, we had 20,075 IT professionals as compared to
19,266 at December 31, 2018. As a percentage of revenue, cost of revenue
increased from 70.4% for the three months ended December 31, 2018 to 70.6% for
three months ended December 31, 2019.



Gross profit



Our gross profit increased by $5.5 million, or 5.9%, to $98.7 million for the
three months ended December 31, 2019, as compared to $93.2 million for the
three months ended December 31, 2018, primarily due to higher revenue, partially
offset by subcontractor costs and higher onsite effort. As a percentage of
revenue, gross margin is 29.6% in the three months ended December 31, 2018 and
29.4% in the three months ended December 31, 2019. The decrease in gross

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margin during the three months ended December 31, 2019, was primarily driven by an increase in subcontractor costs, higher onsite effort, and lower utilization.





Operating expenses



Operating expenses decreased from $73.9 million in the three months ended
December 31, 2018 to $68.3 million in the three months ended December 31, 2019,
a decrease of $5.6 million, or 7.7%. The decrease in operating expenses was
primarily due to a decrease in compensation related to non-IT professionals of
$4.9 million, which reflects our cost reduction initiatives, a decrease in
professional services of $1.8 million and a decrease in travel expense of $0.4
million, partially offset by an increase in facilities costs of $0.5 million and
an increase in amortization of intangible assets of $0.6 million. As
a percentage of revenue, our operating expenses decreased from 23.5% in the
three months ended December 31, 2018 to 20.4% in the three months ended December
31, 2019.



Income from operations



Income from operations increased by 57.7%, from $19.3 million in the
three months ended December 31, 2018 to $30.4 million in the three months ended
December 31, 2019. As a percentage of revenue, income from operations increased
from 6.1% in the three months ended December 31, 2018 to 9.1% in the
three months ended December 31, 2019, primarily due to a decrease in operating
expenses as a percentage of revenue.



Other income (expense)



Other expense increased by $11.1 million, from an income of $3.9 million in the
three months ended December 31, 2018 to an expense of $7.2 million in the
three months ended December 31, 2019, primarily due to net increase in foreign
currency transaction losses related to the revaluation of a $300 million Indian
rupee denominated intercompany note, primarily due to a substantial depreciation
of the Indian rupee against the U.S. dollar, partially offset by an increase in
interest expense related to our term loan.



Income tax expense



Income tax expense in the three months ended December 31, 2019 remains unchanged
compared to $10.4 million in the three months ended December 31, 2018. Our
effective tax rate decreased from 44.8% for the three months ended December 31,
2018 to 44.7% for the three months ended December 31, 2019. The decrease in the
effective tax rate for the three months ended December 31, 2019, was primarily
due to a Base Erosion Alternative Tax ("BEAT") expense offset by certain
discrete benefits during the three months ended December 31, 2019.



Noncontrolling interests



In connection with the Polaris acquisition, for the three months ended December
31, 2019 and 2018, we recorded a noncontrolling interest of $0.1 million and
$0.2 million, respectively, representing a 1.71% and 3.46%, respectively, share
of profits of Polaris held by parties other than Virtusa.



Net income available to Virtusa stockholders





Net income available to Virtusa stockholders increased by $0.1 million or 1.1%,
from $12.6 million in the three months ended December 31, 2018 to $12.7 million
in the three months ended December 31, 2019. The increase in net income in the
three months ended December 31, 2019 was primarily due to an increase in income
from operations offset by an increase in net foreign currency transaction losses
related to the revaluation of a $300 million Indian rupee denominated
intercompany note, primarily due to a substantial depreciation of the Indian
rupee against the U.S. dollar.



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Series A Convertible Preferred Stock dividends and accretion





In connection with the preferred stock financing transaction with the Orogen
Group, we accrued dividends and accreted issuance costs of $1.1 million at a
rate of 3.875% per annum during the three months ended December 31, 2019 and
2018.


Net income available to Virtusa common stockholders





Net income available to Virtusa common stockholders increased by $0.1 million or
1.3%, from $11.5 million in the three months ended December 31, 2018 to $11.6
million in the three months ended December 31, 2019. The increase in net income
in the three months ended December 31, 2019 was primarily due to an increase in
income from operations offset by an increase in net foreign currency transaction
losses related to the revaluation of a $300 million Indian rupee denominated
intercompany note, primarily due to a substantial depreciation of the Indian
rupee against the U.S. dollar.



Nine months ended December 31, 2019 compared to the nine months ended December 31, 2018

The following table presents an overview of our results of operations for the nine months ended December 31, 2019 and 2018:






                                                     Nine Months Ended
                                                       December 31,
                                                     2019          2018       $ Change     % Change
                                                               (Dollars in thousands)
Revenue                                           $  982,632    $  920,232    $  62,400         6.8 %
Costs of revenue                                     709,746       654,288       55,458         8.5 %
Gross profit                                         272,886       265,944        6,942         2.6 %
Operating expenses                                   209,813       218,716      (8,903)       (4.1) %
Income from operations                                63,073        47,228       15,845        33.6 %
Other expense                                       (17,035)      (22,173)        5,138      (23.2) %

Income before income tax expense                      46,038        25,055 

     20,983        83.7 %
Income tax expense                                    19,932        15,863        4,069        25.7 %
Net income                                            26,106         9,192       16,914       184.0 %
Less: net income attributable to
noncontrolling interests                                 450         1,407        (957)      (68.0) %
Net income available to Virtusa stockholders          25,656         7,785       17,871       229.6 %
Less: Series A Convertible Preferred Stock
dividends and accretion                                3,262         3,262            -             %
Net income attributable to Virtusa common
stockholders                                      $   22,394    $    4,523    $  17,871       395.1 %




Revenue



Revenue increased by 6.8%, or $62.4 million, from $920.2 million during the
nine months ended December 31, 2018 to $982.6 million in the nine months ended
December 31, 2019. The increase in revenue was primarily driven by an increase
in revenue from several of our top ten clients, primarily in our C&T industry
group, including $21.8 million of revenue from customer contracts acquired from
third parties through asset acquisitions, partially offset by a decline in one
of our large European banking clients and a decrease in our banking and
financial services and media information and other industry groups. Revenue from
North American clients in the nine months ended December 31, 2019 increased by
$71.9 million, or 11.0%, as compared to the nine months ended December 31, 2018,
particularly due to the increase in revenue from clients in the C&T industry
group. Revenue from European clients decreased by $16.9 million, or 8.8%, as
compared to the nine months ended December 31, 2018, primarily due to a decline
in revenue from one of our large banking clients. We had 216 active clients

at
December 31, 2019 and 2018.



Cost of revenue


Costs of revenue increased from $654.3 million in the nine months ended December 31, 2018 to $709.7 million in the nine months ended December 31, 2019, an increase of $55.5 million, or 8.5%. The increase in cost of revenue was



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primarily due to an increase in subcontractor costs of $41.0 million and an
increase in the number of IT professionals and related compensation and benefit
costs of $19.5 million, partially offset by a decrease in travel expense of $5.4
million. At December 31, 2019, we had 20,075 IT professionals as compared to
19,266 at December 31, 2018. As a percentage of revenue, cost of revenue
increased from 71.1% for the nine months ended December 31, 2018 to 72.2% for
the nine months ended December 31, 2019.



Gross profit



Our gross profit increased by $7.0 million, or 2.6%, to $272.9 million for the
nine months ended December 31, 2019, as compared to $265.9 million for the
nine months ended December 31, 2018, primarily due to higher revenue, partially
offset by increase in subcontractor costs and higher onsite effort. As
a percentage of revenue, gross margin decreased from 28.9% in the nine months
ended December 31, 2018 to 27.8% in the nine months ended December 31, 2019. The
decrease in the gross margin in the nine months ended December 31, 2019, was
primarily driven by an increase in subcontractor costs, higher onsite effort,
and lower utilization partially offset by depreciation of the Indian rupee

against the U.S. dollar.



Operating expenses



Operating expenses decreased from $218.7 million in the nine months ended
December 31, 2018 to $209.8 million in the nine months ended December 31, 2019,
a decrease of $8.9 million, or 4.1%. The decrease in operating expenses was
primarily due to a decrease in compensation related to non-IT professionals of
$13.2 million, which reflects our cost reduction initiatives and a decrease in
travel expense of $2.2 million, partially offset by an increase of $3.9 million
in facilities costs, an increase in amortization of intangible assets of $1.5
million and an increase in professional services of $0.5 million. As
a percentage of revenue, our operating expenses decreased from 23.8% in the
nine months ended December 31, 2018 to 21.4% in the nine months ended December
31, 2019.



Income from operations



Income from operations increased by 33.6%, from $47.2 million in the nine months
ended December 31, 2018 to $63.1 million in the nine months ended December 31,
2019. As a percentage of revenue, income from operations increased from 5.1% in
the nine months ended December 31, 2018 to 6.4% in the nine months ended
December 31, 2019, primarily due to a decrease in operating expenses as a
percentage of revenue.



Other expense



Other expense decreased by $5.2 million, from $22.2 million in the nine months
ended December 31, 2018 to $17.0 million in the nine months ended December 31,
2019, primarily due to a net decrease in foreign currency transaction losses
related to the revaluation of a $300 million Indian rupee denominated
intercompany note, primarily due to a substantial appreciation of the Indian
rupee against the U.S. dollar, partially offset by an increase in interest
expense related to our term loan.



Income tax expense



Income tax expense increased by $4.0 million, from $15.9 million in the
nine months ended December 31, 2018 to $19.9 million in the nine months ended
December 31, 2019. Our effective tax rate decreased from 63.3% for the
nine months ended December 31, 2018 to 43.3% for the nine months ended December
31, 2019. The increase in tax expense for the nine months ended December 31,
2019, was primarily due to improved results of operations, an increase in BEAT
expense offset by a decrease in tax expense related to disregarded entities
during the nine months ended December 31, 2019. The decrease in the effective
tax rate in the nine months ended December 31, 2019 is primarily due to improved
results of operations offset by a decrease in tax expense related to disregarded
entities.



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Noncontrolling interests



In connection with the Polaris Consulting & Services Limited ("Polaris")
acquisition, for the nine months ended December 31, 2019 and 2018, we recorded a
noncontrolling interest of $0.5 million and $1.4 million, respectively,
representing a 2.3% and 5.6%, respectively, share of profits of Polaris held by
parties other than Virtusa.


Net income available to Virtusa stockholders





Net income available to Virtusa stockholders increased by 229.6%, from
$7.8 million in the nine months ended December 31, 2018 to a net income of $25.7
million in the nine months ended December 31, 2019. The increase in net income
in the nine months ended December 31, 2019 was primarily due to an increase in
income from operations and a decrease in net foreign currency transaction losses
related to the revaluation of a $300 million Indian rupee denominated
intercompany note, primarily due to a substantial appreciation of the Indian
rupee against the U.S. dollar partially offset by an increase in income tax
expense.



Series A Convertible Preferred Stock dividends and accretion





In connection with the preferred stock financing transaction with the Orogen
Group, we accrued dividends and accreted issuance costs of $3.3 million at a
rate of 3.875% per annum during the nine months ended December 31, 2019 and
2018.



Net income available to Virtusa common stockholder





Net income available to Virtusa common stockholders increased by 395.1%, from
$4.5 million in the nine months ended December 31, 2018 to $22.4 million in the
nine months ended December 31, 2019. The increase in net income in the
nine months ended December 31, 2019 was primarily due to an increase in income
from operations and a decrease in net foreign currency transaction losses
related to the revaluation of a $300 million Indian rupee denominated
intercompany note, primarily due to a substantial appreciation of the Indian
rupee against the U.S. dollar partially offset by an increase in income tax

expense.



Non-GAAP Measures



We include certain non-GAAP financial measures as defined by Regulation G by the
Securities and Exchange Commission. These non-GAAP financial measures are not
based on any comprehensive set of accounting rules or principles and should not
be considered a substitute for, or superior to, financial measures calculated in
accordance with GAAP, and may be different from non-GAAP measures used by other
companies. In addition, these non-GAAP measures should be read in conjunction
with our financial statements prepared in accordance with GAAP.



We consider the total measure of cash, cash equivalents, short-term and
long-term investments to be an important indicator of our overall liquidity. All
of our investments are classified as either equity or available-for-sale debt
securities, including our long-term investments which consist of fixed income
securities, including government agency bonds and corporate bonds, which meet
the credit rating and diversification requirements of our investment policy as
approved by our audit committee and board of directors.



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The following table provides the reconciliation from cash and cash equivalents
to total cash and cash equivalents, short-term investments and long-term
investments:




                                                          At December 31,       At March 31,
                                                                2019                2019
Cash and cash equivalents                                 $         217,387    $       189,676
Short-term investments                                               20,058             33,138
Long-term investments                                                    10                322
Total cash and cash equivalents, short-term and
long-term investments                                     $         237,455    $       223,136

We believe the following financial measures will provide additional insights to measure the operational performance of our business.

We present consolidated statements of income measures that exclude, when

applicable, stock-based compensation expense, acquisition-related charges,

restructuring charges, foreign currency transaction gains and losses,

impairment of investments, impairment of long-lived assets, non-recurring third ? party financing costs, the tax impact of dividends received from foreign

subsidiaries, the initial impact of our election to treat certain subsidiaries

as disregarded entities for U.S. tax purposes and the impact from the U.S.

government enacted comprehensive tax legislation ("Tax Act") to provide further


  insights into the comparison of our operating results among periods.




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The following table presents a reconciliation of each non-GAAP financial measure
to the most comparable GAAP measure for the three and nine months ended
December 30:




                                              Three Months Ended           Nine Months Ended
                                                December 31,                 December 31,
                                              2019         2018            2019          2018
                                                                          in thousands, except
                                                                           per share amounts)

GAAP income from operations                 $  30,410    $  19,285      $    63,073    $  47,228
Add: Stock-based compensation expense           5,775        7,042           18,285       24,104
Add: Acquisition-related charges and
restructuring charges (1)                       4,345        6,378           12,741       17,872
Non-GAAP income from operations             $  40,530    $  32,705      $    94,099    $  89,204
GAAP operating margin                             9.1 %        6.1 %            6.4 %        5.1 %
Effect of above adjustments to income
from operations                                   3.0 %        4.3 %            3.2 %        4.6 %
Non­GAAP operating margin                        12.1 %       10.4 %            9.6 %        9.7 %
GAAP net income available to Virtusa
common stockholders                         $  11,633    $  11,489      $    22,394    $   4,523
Add: Stock-based compensation expense           5,775        7,042           18,285       24,104
Add: Acquisition-related charges and
restructuring charges (1)                       4,345        6,852           13,008       19,279
Add: Impairment of investment (9)                 184          885              184          885
Add: Foreign currency transaction gains
(losses) (2)                                    3,065      (8,319)            5,300       11,794
Add: Impact from the Tax Act (8)                    -      (1,628)                -      (1,628)
Tax adjustments (3)                               161        3,370          (4,153)      (6,573)
Less: Noncontrolling interest, net of
taxes (4)                                        (16)        (103)             (44)           76
Non-GAAP net income available to Virtusa
common stockholders                         $  25,147    $  19,588      $    54,974    $  52,460
GAAP diluted earnings per share (6)         $    0.38    $    0.37      $      0.73    $    0.15
Effect of stock-based compensation
expense (7)                                      0.17         0.21             0.54         0.72
Effect of acquisition-related charges
and restructuring charges (1) (7)                0.13         0.20             0.38         0.57
Effect of impairment of investment (9)
(7)                                              0.01         0.03                -         0.03
Effect of foreign currency transaction
gains (losses) (2) (7)                           0.09       (0.25)             0.16         0.35
Effect of impact from the Tax Act (7)
(8)                                                 -       (0.05)                -       (0.05)
Tax adjustments (3) (7)                             -         0.10           (0.12)       (0.20)
Effect of dividend on Series A
Convertible Preferred Stock (6) (7)                 -            -             0.10         0.10
Effect of change in dilutive shares for
non-GAAP (6)                                        -            -           (0.06)       (0.01)
Non-GAAP diluted earnings per share (5)
(7)                                         $    0.78    $    0.61      $  

   1.73    $    1.66


    Acquisition-related charges include, when applicable, amortization of

purchased intangibles, external deal costs, transaction-related professional

fees, acquisition-related retention bonuses, changes in the fair value of (1) contingent consideration liabilities, accreted interest related to deferred

acquisition payments, charges for impairment of acquired intangible assets

and other acquisition-related costs including integration expenses consisting


    of outside professional and consulting services and direct and incremental
    travel costs.  Restructuring charges, when applicable, include


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termination benefits, facility exit costs as well as certain professional fees

related to restructuring. The following table provides the details of the

acquisition-related charges and restructuring charges:







                                                   Three Months Ended        Nine Months Ended
                                                     December 31,              December 31,
                                                    2019         2018        2019         2018

Amortization of intangible assets                $    3,496     $ 2,860    $  10,157    $  8,629
Acquisition and integration costs                       849       3,518        2,584       9,243
Acquisition-related charges included in costs
of revenue and operating expense                      4,345       6,378       12,741      17,872
Accreted interest related to deferred
acquisition payments                                      -         474          267       1,407
Total acquisition-related charges and
restructuring charges                            $    4,345     $ 6,852    $  13,008    $ 19,279

Foreign currency transaction gains and losses are inclusive of gains and (2) losses on related foreign exchange forward contracts not designated as


    hedging instruments for accounting purposes.



Tax adjustments reflect the tax effect of the non-GAAP adjustments using the

tax rates at which these adjustments are expected to be realized for the

respective periods, excluding the initial impact of our election to treat (3) certain subsidiaries as disregarded entities for U.S. tax purposes and for

fiscal year 2020, excluding BEAT tax impact in contemplation of a

reorganization of our Indian legal entities. Tax adjustments also assumes


    application of foreign tax credit benefits in the United States.



(4) Noncontrolling interest represents the minority shareholders interest of


    Polaris.



(5) Non-GAAP diluted earnings per share is subject to rounding.






    During the three months ended December 31, 2019 and 2018, all of the

3,000,000 shares of Series A Convertible Preferred Stock were included in the

calculations of GAAP diluted earnings per share as their effect was dilutive (6) using the if-converted method. During the nine months ended December 31, 2019

and 2018, all of the 3,000,000 shares of Series A Convertible Preferred Stock

were excluded from the calculations of GAAP diluted earnings per share as

their effect would have been anti-dilutive using the if-converted method.






The following table provides the non-GAAP net income available to Virtusa common
stockholders and non-GAAP dilutive weighted average shares outstanding using the
if-converted method to calculate the non-GAAP diluted earnings per share for the
three and nine months ended December 31, 2019 and 2018:




                                               Three Months Ended              Nine Months Ended
                                                 December 31,                    December 31,
                                              2019            2018            2019            2018
Non-GAAP net income available to
Virtusa common stockholders               $     25,147    $     19,588    $     54,974    $     52,460
Add: Dividends and accretion on
Series A Convertible Preferred Stock             1,087           1,087           3,262           3,262
Non-GAAP net income available to
Virtusa common stockholders and
assumed conversion                        $     26,234    $     20,675    $     58,236    $     55,722
GAAP dilutive weighted average shares
outstanding                                 33,458,231      33,661,728      30,700,269      30,598,114
Add: Incremental dilutive effect of
employee stock options and unvested
restricted stock awards and restricted
stock units                                          -               -               -               -
Add: Incremental effect of Series A
Convertible Preferred Stock as
converted                                            -               -       3,000,000       3,000,000
Non-GAAP dilutive weighted average
shares outstanding                          33,458,231      33,661,728     

33,700,269      33,598,114




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To the extent the Series A Convertible Preferred Stock is dilutive using the (7) if-converted method, the Series A Convertible Preferred Stock is included in

the weighted average shares outstanding to determine non-GAAP diluted

earnings per share.

(8) Impact from the U.S. government enacted comprehensive tax legislation ("Tax


    Act").



(9) Other-than-temporary impairment of available-for-sale securities recognized


    in earnings.



Liquidity and capital resources





We have financed our operations primarily from sales of shares of common stock,
cash from operations, debt financing and from sales of shares of Series A
Convertible Preferred Stock. Our ability to expand and grow our business to
execute our strategic objectives will depend on many factors, including our
willingness to make opportunistic acquisitions, strategic investments and
partnerships.  To the extent that existing cash from operations is insufficient
for fund these activities, we may raise additional funds through debt or equity
financing.  We cannot be certain that additional financing, if required, will be
available on favorable terms or at all.  We believe that our sources of funding
will be sufficient to satisfy our currently anticipated cash requirements
including capital expenditures, working capital requirements, potential
acquisitions, strategic investments and other liquidity requirements through at
least the next 12 months.



We do not believe the deemed repatriation tax on accumulated foreign earnings
related to the Tax Act will have a significant impact on our cash flows in

any
individual fiscal year.



On October 15, 2019, we entered into Amendment No. 2 to Amended and Restated
Credit Agreement with JPMorgan Chase Bank, N.A. (the "Administrative Agent") and
the lenders party thereto (the "Credit Agreement Amendment"), which amends the
Company's Amended and Restated Credit Agreement, dated as of February 6, 2018,
with such parties (the "Credit Agreement") to, among other things, increase the
revolving commitments available to us under the Credit Agreement from $200.0
million to $275.0 million, reduce the interest rate margins applicable to term
loans and revolving loans outstanding under the Credit Agreement from time to
time and reduce the commitment fee payable by us to the lenders in respect of
unused revolving commitments under the Credit Agreement. We executed the Credit
Agreement Amendment to provide additional lending capacity which we could use to
fund the completion of the Polaris delisting transaction, as well as to provide
excess lending capacity in the event of future opportunistic, strategic,
investment opportunities. The Credit Agreement Amendment contains customary
terms for amendments of this type, including representations, warranties and
covenants. Interest under this new credit facility accrues at a rate per annum
of LIBOR plus 2.75%, subject to step-downs based on the Company's ratio of debt
to EBITDA. For the fiscal year ending March 31, 2020, the Company is required to
make principal payments of $2.9 million per quarter. The term of the Credit
Agreement is five years ending February 6, 2023. During the nine months ended
December 31, 2019, the Company drew down $36.0 million from the credit facility
to fund the eTouch 18-month anniversary payment of $17.5 million and to fund
opportunistic, strategic, investment opportunities. As of December 31, 2019, the
outstanding amount under the Credit Agreement was $393.9 million. At
December 31, 2019, the interest rate on the term loan and line of credit was
3.99%.



The credit facility is secured by substantially all of the Company's assets,
including all intellectual property and all securities in domestic subsidiaries
(other than certain domestic subsidiaries where the material assets of such
subsidiaries are equity in foreign subsidiaries), subject to customary
exceptions and exclusions from the collateral. All obligations under the Credit
Agreement are unconditionally guaranteed by substantially all of the Company's
material direct and indirect domestic subsidiaries, with certain exceptions.
These guarantees are secured by substantially all of the present and future
property and assets of the guarantors, with certain exclusions.



At December 31, 2019, the Company was in compliance with its debt covenants and
has provided a quarterly certification to our lenders to that effect. We believe
that we currently meet all conditions set forth in the Credit Agreement to
borrow thereunder and we are not aware of any conditions that would prevent us
from borrowing part or all of the remaining available capacity under the
existing revolving credit facility at December 31, 2019 and through the date of
this filing.



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On August 5, 2019, our board of directors authorized a share repurchase program
of up to $30 million of our common stock over 12 months from the approval date,
subject to certain price and other trading restrictions as established by the
Company. During the nine months ended December 31, 2019, we repurchased 505,565
shares of the Company's common stock at a weighted average price of $36.93 per
share for an aggregate purchase price of $18.7 million.



To strengthen our digital engineering capabilities and establish a solid base in
Silicon Valley, on March 12, 2018, we acquired all of the outstanding shares of
eTouch Systems Corp ("eTouch US"), and its Indian subsidiary, eTouch Systems
(India) Pvt. Ltd ("eTouch India," together with eTouch US, "eTouch") for
approximately $140.0 million in cash, subject to certain adjustments. As part of
the acquisition, we set aside up to an additional $15.0 million for retention
bonuses to be paid to eTouch management and key employees, in equal installments
on the first and second anniversary of the transaction. We agreed to pay the
purchase price in three tranches, with $80.0 million paid at closing,
$42.5 million on the 12-month anniversary of the close of the transaction, and
$17.5 million on the 18-month anniversary of the close of the transaction,
subject in each case to certain adjustments. During the three months ended March
31, 2019, we paid the 12-month anniversary purchase price payment of $42.5
million and the retention bonus amount of $7.0 million to the eTouch management
and key employees.  During the three months ended September 30, 2019, we paid
the 18-month anniversary purchase price payment of $17.5 million.



On March 3, 2016, our Indian subsidiary, Virtusa Consulting Services Private
Limited ("Virtusa India") acquired approximately 51.7% of the fully diluted
shares of Polaris Consulting & Services Limited ("Polaris") for approximately
$168.3 million in cash (the "Polaris Transaction") pursuant to a share purchase
agreement dated as of November 5, 2015, by and among Virtusa India, Polaris and
the promoter sellers named therein. Through a series of transactions and in
compliance with the applicable Indian rules on takeovers and SEBI Delisting
Regulations, Virtusa increased its ownership interest in Polaris from 51.7% to
93.0% by February 12, 2018 when Virtusa consummated its Polaris delisting offer
with respect to the public shareholders of Polaris. The delisting offer resulted
in an accepted exit price of INR 480 per share ("Exit Price"), for an aggregate
consideration of approximately $145.0 million, exclusive of transaction and
closing costs. On July 11, 2018, the stock exchanges on which Polaris common
shares are listed notified Polaris that trading in equity shares of Polaris
would be discontinued and delisted effective on August 1, 2018. For a period of
one year following the date of delisting, Virtusa India has, in compliance with
SEBI Delisting Regulations, permitted the public shareholders of Polaris to
tender their shares for sale to Virtusa India at the Exit Price. In connection
with the Polaris delisting offer, during the six months ended September 30, 2019
Virtusa India purchased 1,263,117 shares, or 1.2%, of Polaris common stock from
Polaris public shareholders for an aggregate purchase price of approximately
$8.7 million.



Further to the Polaris delisting, in order to acquire the remaining
noncontrolling interest, the Company filed an application for approval and
authorization to purchase the remaining outstanding Polaris shares held by the
Polaris shareholders ("the Polaris Repurchase") as well as final approval of the
merger of Polaris with and into Virtusa India ("Merger"). On December 9, 2019,
the Company received a Common Order ("Court Order") to move forward with the
Polaris Repurchase and certain conditional approvals for the Merger.



In connection with the Polaris Repurchase under the Court Order, on December 20,
2019, upon the Company filing the required documents, all the outstanding equity
shares of Polaris held by public shareholders were deemed cancelled, but
converted to the right to receive payment for these shares. Within 30 days from
December 20, 2019, the Company is required to pay consideration of INR 480 per
share for each cancelled share held by these former Polaris shareholders. At
December 20, 2019, the total amount payable to the remaining Polaris public
shareholders was $13.6 million.  During the three months ended December 31,
2019, the Company paid $12.5 million to the public shareholders.



In connection with the Merger, the conditional approvals required were approved
by the respective authorities on January 2, 2020 and the Merger is effective as
of that date.



In connection with, and as part of the Polaris acquisition, on November 5, 2015,
we entered into an amendment with Citigroup Technology, Inc. ("Citi") and
Polaris, which became effective upon the closing of the Polaris Transaction,
pursuant to which Virtusa was added as a party to the master services agreement
with Citi and Citi agreed to appoint the Company and Polaris as a preferred

vendor.



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On December 31, 2019, in connection with a request for proposal ("RFP") and
vendor consolidation process conducted by Citi, and as part of the Company being
one of the vendors selected to continue preferred vendor status at Citi and have
the opportunity to compete for additional vendor consolidation work, the Company
and Citi entered into Amendment No. 5 to the Master Professional Services
Agreement, by and between the Company and Citi, dated as of July 1, 2015, as
amended (the "Amendment"). Pursuant to the Amendment, (i) Citi agreed to
maintain the Company as a preferred vendor under the Resource Management
Organization ("RMO") for the provision of IT services to Citi on an enterprise
wide basis, (ii) the Company agreed to provide certain savings to Citi for the
period from April 1, 2020 to December 31, 2020 ("Savings Period"), which savings
can be achieved through productivity and efficiency measures and associated
reduced spend; provided that if these productivity and efficiency measures do
not achieve the projected savings amounts, the Company is required to provide
certain discounts to Citi for the Savings Period to achieve the savings
commitments; and (iii) to the extent that Citi awards the Company additional or
new work in addition to the services covered by the RFP, the Company agreed to
provide Citi with a certain percentage of savings (whether achieved through
productivity measures, efficiencies, discounts or otherwise) as a condition

to
performing such services.



On May 3, 2017, we entered into an investment agreement with The Orogen Group
("Orogen") pursuant to which Orogen purchased 108,000 shares of the Company's
newly issued Series A Convertible Preferred Stock, initially convertible into
3,000,000 shares of common stock, for an aggregate purchase price of
$108 million with an initial conversion price of $36.00 (the "Orogen Preferred
Stock Financing"). In connection with the investment, Vikram S. Pandit, the
former CEO of Citigroup, was appointed to Virtusa's Board of Directors. Orogen
is a new operating company that was created by Vikram Pandit and Atairos
Group, Inc., an independent private company focused on supporting
growth-oriented businesses, to leverage the opportunities created by the
evolution of the financial services landscape and to identify and invest in
financial services companies and related businesses with proven business models.



Under the terms of the investment, the Series A Convertible Preferred Stock has
a 3.875% dividend per annum, payable quarterly in additional shares of common
stock and/or cash at our option. If any shares of Series A Convertible Preferred
Stock have not been converted into common stock prior to May 3, 2024, we will be
required to repurchase such shares at a repurchase price equal to the
liquidation preference of the repurchased shares plus the amount of accumulated
and unpaid dividends thereon. If we fail to effect such repurchase, the dividend
rate on the Series A Convertible Preferred Stock will increase by 1% per annum
and an additional 1% per annum on each anniversary of May 3, 2024 during the
period in which such failure to effect the repurchase is continuing, except that
the dividend rate will not increase to more than 6.875% per annum. During the
nine months ended December 31, 2019, the Company paid $3.1 million as a cash
dividend on its Series A Convertible Preferred Stock.



The Company also uses interest rate swaps to mitigate the Company's interest
rate risk on the Company's variable rate debt. The Company's objective is to
limit the variability of cash flows associated with changes in LIBOR interest
rate payments due on the Credit Agreement (See Note 13 to the consolidated
financial statements), by using pay-fixed, receive-variable interest rate swaps
to offset the future variable rate interest payments. The Company purchased
interest rate swaps in July 2016 with an effective date of July 2017 and
November 2018.  The July 2016 interest rate swaps are at a blended weighted
average of 1.025% and the Company will receive 1-month LIBOR on the same
notional amounts.  The November 2018 interest rate swaps are at a fixed rate of
2.85% and are designed to maintain a 50% coverage of our LIBOR debt, therefore
the notional amount changes over the life of the swap to retain the 50% coverage
target.



The counterparties to the interest rate swap agreements could demand an early
termination of the June 2016 and November 2018 swap agreements if we are in
default under the Credit Agreement, or any agreement that amends or replaces the
Credit Agreement in which the counterparty is a member, and we are unable to
cure the default. An event of default under the Credit Agreement includes
customary events of default and failure to comply with financial covenants,
including a maximum consolidated leverage ratio commencing on December 31, 2018,
of not more than 3.50 to 1.00 for periods ending prior to December 31, 2019, of
not more than 3.25 to 1.00 commencing December 31, 2019 and for periods ending
prior to September 30, 2020, and 3.00 to 1.00 thereafter and a minimum
consolidated fixed charge coverage ratio of 1.25 to 1.00. As of December 31,
2019, we were in compliance with these covenants. The net unrealized loss
associated with interest rate swap Agreement was $5.5 million as of December 31,
2019, which represents the estimated amount that we would pay to the
counterparties in the event of an early termination.



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At December 31, 2019, we had approximately $237.5 million of cash, cash
equivalents, short term investments and long term investments, of which we hold
approximately $198.0 million of cash, cash equivalents, short term investments
and long-term investments in non-U.S. locations, particularly in India, Sri
Lanka and the United Kingdom. Cash in these non-U.S. locations may not otherwise
be available for potential investments or operations in the United States or
certain other geographies where needed, as we have stated that this cash is
indefinitely reinvested in these non-U.S. locations. We do not currently plan to
repatriate this cash to the United States. However, if our intent were to change
and we elected to repatriate this cash back to the United States, or this cash
was deemed no longer permanently invested, this cash would be subject to
additional taxes and the change in such intent could have an adverse effect on
our cash balances as well as our overall statement of income. Due to various
methods by which cash could be repatriated to the United States in the future,
the amount of taxes attributable to the cash is dependent on circumstances
existing if and when remittance occurs. In addition, some countries could have
tight restrictions on the movement and exchange of foreign currencies which
could further limit our ability to use such funds for global operations or
capital or other strategic investments. Due to the various methods by which such
earnings could be repatriated in the future, it is not practicable to determine
the amount of applicable taxes that would result from such repatriation.



From time to time, the Company enters into arrangements to deliver IT services
that include upfront payments to our clients. As of December 31, 2019, the total
unamortized upfront payments related to these services were $34.4 million and
are expected to be amortized as a reduction to revenue over a benefit period of
5 years.



Beginning in fiscal 2009, our U.K. subsidiary entered into an agreement with an
unrelated financial institution to sell, without recourse, certain of its
Europe-based accounts receivable balances from one client to the financial
institution. During the nine months ended December 31, 2019, we sold $21.3
million of receivables under the terms of the financing agreement. Fees paid
pursuant to this agreement were not material during the nine months ended
December 31, 2019. No amounts were due under the financing agreement at December
31, 2019, but we may elect to use this program again in future periods. However,
we cannot provide any assurances that this or any other financing facilities
will be available or utilized in the future.



During the three months ended March 31, 2019, we have recorded an impairment
loss of $4.0 million relating to the reclassification of land acquired in the
Polaris acquisition to held for sale. The decision to sell this land was made
during the three months ended March 31, 2019 as part of our annual planning
process where we evaluated strategic alternatives to maximize return on our cash
and assets. As part of the assessment process, we considered projected headcount
growth in this region, as well as ongoing compliance costs associated with
holding the land, and concluded that our cash, including cash from the sale of
this asset, would generate a higher return elsewhere. The reclassification to
held for sale triggered a reduction in value to $8.7 million, which represents
the lower of net book value and market value at December 31, 2019.  We are
actively marketing this land for sale and expect to complete a transaction over
the next 12 months.

On February 28, 2019, the Supreme Court of India issued a ruling interpreting
certain statutory defined contribution obligations of employees and employers,
which altered historical understandings of such obligations, extending them to
cover additional portions of employee income. As a result, contributions by our
employees and the Company will increase in future periods. There is uncertainty
as to whether the Indian government will apply the Supreme Court's ruling on a
retroactive basis and if so, how this liability should be calculated as it is
impacted by multiple variables, including the period of assessment, the
application with respect to certain current and former employees and whether
interest and penalties may be assessed. As such, the ultimate amount of our
obligation is difficult to quantify. If the Indian Government were to apply the
Supreme Court ruling retroactively, without assessing interest and penalties,
the impact would be a charge of approximately $7.5 million to our income from
operations and cash flows.



                                       46

  Table of Contents

Cash flows


The following table summarizes our cash flows for the periods presented:






                                                                    Nine Months Ended
                                                                      December 31,
                                                                  2019          2018
                                                                     (In thousands)

Net cash provided by operating activities                      $   74,454    $   69,822
Net cash used in investing activities                            (24,927)  

(22,047)


Net cash used in financing activities                            (20,275)  

(18,307)

Effect of exchange rate changes on cash, cash equivalents and restricted cash

                                                 (131)   

(13,530)


Net increase in cash and cash equivalents and restricted
cash                                                               29,121  

15,938


Cash, cash equivalents and restricted cash, beginning of
year                                                              190,113  

195,236

Cash, cash equivalents and restricted cash, end of period $ 219,234

 $  211,174




Operating activities



Net cash provided by operating activities increased in the nine months ended
December 31, 2019 compared to the nine months ended December 31, 2018, primarily
due to increase in the net income adjusted for non-cash expenses and an increase
in the working capital during the nine months ended December 31, 2019.



Investing activities



Net cash used in investing activities increased in the nine months ended
December 31, 2019 compared to nine months ended December 31, 2018. The increase
in net cash used in investing activities was primarily due to payments for asset
acquisitions and a payment for deferred consideration related to the acquisition
of eTouch made during the nine months ended December 31, 2019, partially offset
by the decrease in the purchase of property and equipment and a net decrease in
the purchase of investments.



Financing activities



Net cash used in financing activities increased in the nine months ended
December 31, 2019 compared to nine months ended December 31, 2018. The increase
in net cash used in financing activities during the nine months ended December
31, 2019 was primarily due to repurchase of common stock partially offset by to
a decrease in payment of redeemable noncontrolling interest, a decrease in
payment of withholding taxes related to restricted stock and an increase in

proceeds from debt.



Commitments and Contingencies


See Note 17 to our consolidated financial statements for additional information.

Off-balance sheet arrangements

We do not have investments in special purpose entities or undisclosed borrowings or debt.





We have entered into foreign currency derivative contracts with the objective of
limiting our exposure to changes in the Indian rupee, the GBP, the euro, the
Canadian dollar, the Australian dollar and the Swedish Krona as described below
and in "Quantitative and Qualitative Disclosures about Market Risk."



We maintain a foreign currency cash flow hedging program designed to further
mitigate the risks of volatility in the Indian rupee against the U.S. dollar and
GBP as described below in "Quantitative and Qualitative Disclosures about Market
Risk." From time to time, we may also purchase multiple foreign currency forward
contracts designed to hedge

                                       47

  Table of Contents

fluctuation in foreign currencies, such as the GBP, euro, the Canadian dollar,
the Australian dollar and Swedish Krona against the U.S. dollar to minimize the
impact of foreign currency fluctuations on foreign currency denominated revenue
and expenses. Other than these foreign currency derivative contracts, we have
not entered into off-balance sheet transactions, arrangements or other
relationships with unconsolidated entities or other persons that are likely to
affect liquidity or the availability of or requirements for capital resources.



Recent accounting pronouncements

See Note 2 to our consolidated financial statements for additional information.

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