Accenture and UKG are collaborating to help Ardent Health Services improve workforce visibility and agility across its network of 30 hospitals and 200 sites of care. From timekeeping to scheduling, Ardent is transforming workforce operations to empower frontline talent with more flexible scheduling solutions that support work-life experiences, while remaining focused on providing quality healthcare services. Accenture worked with Ardent to leverage UKG Dimensions, an AI-powered workforce management solution, to more effectively manage scheduling, payroll and attendance across its healthcare facilities.

Accenture's extensive talent management and healthcare operations experience, combined with UKG's intelligent workforce management suite, designed to meet industry-specific needs, has empowered Ardent to reimagine its approach to workforce management with a strategic vision to support more than 24,000 team members across the country. The Accenture and UKG collaboration with Ardent is underpinned by an expanded business partnership between the two companies that is focused on helping clients transform how the workforce is managed to create better team member experiences, optimize operations and unlock new business value. Accenture and UKG have collaborated on more than 150 client engagements across industries.

Accenture helped Ardent gather and apply lessons learned from each phase of the transformation, and incorporated input and feedback from key stakeholders, local leaders and frontline staff throughout the integration. This not only built accountability for the direction of the initiative, but enabled a unified, system-wide transition. The transformation at Ardent was conducted in phases by market, with careful consideration given to infrastructure, data quality, training, and the impact of change brought about by the Dimensions implementation.