Affecto Oyj : Challenges to Consider When Stepping into the World of Self-Service

There are far more benefits to self-service compared to the downsides, but it's important to consider the possible challenges that you might face when stepping into the world of self-service.

To make the big step easier for you, we want to emphasize the most common and crucial ones:

Challenge #1 - Limited data access

In many companies, IT department continues working as the 'gatekeeper' of the data and decides to whom to give access to which data. Not every business user needs to get his hands on to all data, but on the contrary, anyone could get insights no-one else has ever even thought before. There is a need for both, flexibility and restrictiveness. The challenge is to find the 'golden mean'.

Challenge #2 - Data governance and data preparation

Beautiful visualisations and easily-understandable figures won't help you if the data is poor. Even with self-service analytics, you need to have accurate, good-quality and well-governed data or you'll get nowhere.

Challenge #3 - Avoiding shadow IT

A self-service solution without an owner keeping an eye on the overall picture could potentially create a 'shadow IT' environment, meaning IT devices, software and services outside the ownership or control of the IT organisation.

Challenge #4 - System quality

Are the systems in place responding well and fast enough? What might happen if several individual users are trying to extract exactly the same data from the same system at the same time?

Challenge #5 - Taking the first step

You might have invested in a particular system 5-10 years ago that has required a lot of time, effort, money and training. A sudden jump to the unknown from a familiar system you've invested and relied on for years is indeed difficult. But you need to ask yourself; Would the benefits of SSA reimburse all that?

'The management doesn't see the business opportunities and the return on investment, so they stick to their old ways. Even if your competitors are probably already using self-service analytics.'

Downloading our new trend report you'll find out the recent changes, the future changes as well as the benefits and challenges of self-service analytics. This trend report will not only give you reasons why you should start using self-service right now but also how to get started with SSA with a few simple steps.

Are you ready to take your business to a whole new level? Download the report now!