Auswide Bank : 2020/21 Annual Report

ANNUAL REPORT

2021

from little things big things grow

Auswide Bank

ABOUT AUSWIDE BANK .............................................	2
Our Values........................................................................	2
Our Mission......................................................................	2
Our Vision ........................................................................	2
FY21 FINANCIAL HIGHLIGHTS .................................	3
OUR BOARD OF DIRECTORS.....................................	4
OUR LEADERSHIP TEAM.............................................	6
2021 YEAR IN REVIEW..................................................	9

DELIVERING PROFITABLE GROWTH .....................	12
OUR STRATEGY 2021 IN REVIEW ............................	14
GROWING WITH OUR COMMUNITY......................	16
ENVIRONMENTAL, SOCIAL AND
GOVERNANCE (ESG) REPORT....................................	19
OUR IMPACT FOR 2021...............................................	20
FINANCIAL REPORT......................................................	25

Annual Report for the year ended 30 June 2021

1

About Auswide Bank

For over 50 years Auswide Bank has been providing an extensive range of banking products and financial services to our valued customers. Auswide Bank is not a big bank and we do not want to be like one.

We believe it is the small things that reveal who each of us are. Small is real. Small is sincere. It is the smile on a familiar face and knowing how hard you have worked to get ahead. Small is finding your voice and meaning what you say.

At Auswide Bank, we are here to help our customers find that voice, to tell their story and at last be heard. We want our customers to discover a whole new way to engage with a bank.

• Established in 1966, Auswide Bank provides home loans, consumer lending and credit cards through its national digital offering; branches; broker networks and private banking
• Strong legacy in regional Queensland, growing across South East Queensland, New South Wales and Victoria
• High quality loan book with over $4.0b in assets
• Track record of delivering profitable growth and attractive dividends
• Strong focus on customer service and value
• Partnership with Queensland Rugby League and jersey sponsor of Queensland Maroons
• Industry-leadingstaff engagement score of 98%*
• Partnerships continue to expand our reach and opportunities

• In 2021, 87% of staff participated in Auswide Bank Employee
  Engagement & Satisfaction Survey

Our Values

Empower

Empowering customers and staff to initiate change.

Make it happen

Make decisions and adapt quickly to meet our customers' needs.

Purpose

Identify your purpose and be passionate about it.

Own it

Own our actions, decisions, customers and outcomes.

Wow

Exceed our customers' expectations and celebrate their successes and our own.

Ethical

A commitment to be ethical and operate in a sustainable workplace.

Real

Build open and honest relationships and deliver on our promises.

Our Mission

To demonstrate the 'power of small' by placing our customers at the centre of everything we do.

Our Vision

To be the Bank that our customers, staff and partners want their friends, family and colleagues to bank with.

2 Auswide Bank

FY21 Financial Highlights

Strong FY21 performance across all key metrics​

STATUTORY		LOAN		HOME LOAN
NPAT ​		BOOK​		APPROVALS​
$24.155m​		$3.593b1​		$1.012b​
30.5%		10.0% GROWTH,​		38.1%
	3.2x SYSTEM2​
NET INTEREST		COST TO		CUSTOMER
MARGIN		INCOME RATIO		DEPOSITS
200BPS		60.1%​		$2.933b​
3BPS​		2.4%		11.9%​

EPSRONTA

56.7CPS​ 12.1%​

12.9CPS​ FROM 9.7%​

TOTAL DIVIDEND​		CAPITAL​
40.0CPS​		13.31%​
12.25CPS​		FROM 12.95% ​
	JUN 20​

1. Including Investments in Managed Investment Schemes (MISs) reported in Financial Assets in Balance Sheet​
2. System growth of 3.1% per RBA Financial Aggregates - total credit growth​

Annual Report for the year ended 30 June 2021

3