CareCloud : Fact Sheet September 2021

CareCloud Investor Fact Sheet	September 2021

CareCloud is a healthcare information technology company that provides proprietary cloud-

based solutions and business services to healthcare providers.

Revenue

				$135 - $138
			$105.1
		$64.4
	$50.5
$31.8
2017	2018	2019	2020	2021
				Guidance

Adjusted EBITDA

				$22 - $25
			$10.9
		$5.4
$2.1	$2.3
2017	2018	2019	2020	2021
				Guidance

All $ in millions.

• MTBC rebrands as CareCloud, taking on name of one of its largest acquisitions - doubles down on growth and innovation
• Cloud-basedhealthcare IT platform streamlines workflow, increases revenue and decreases expenses for customers
• Successful consolidator in fragmented industry
• Scalable operating cost structure
• 2020 revenue: $105.1 million
• 2020 adjusted EBITDA: $10.9 million
• 2021 revenue guidance: $135-138million
• 2021 adjusted EBITDA guidance: $22-25million

Technology-enabled business solutions

Practice	Electronic
Health Records
Management

Organic Growth	Partnerships	Acquisitions
Increased spending on	Turn smaller	Acquire RCM
marketing & sales,	competitors into	companies and
historically <4% of	customers	complementary
revenue		businesses
	Leverage CareCloud's
Focus on cross-selling	technology and/or	Leverage efficiency and
and expanding share-of-	offshore team	lower costs to grow
wallet		adjusted EBITDA

			Robotic
	Business
	Process
Intelligence	Automation

Patient	Telemedicine
Experience	Revenue Cycle
Management	Management

formerly MTBC, Inc.

CareCloud Investor Fact Sheet	September 2021

Competitive Advantages

Technology Platform

#1 Cloud-Based EHR

#1 Practice Management Software

Global Team/Scalable Operating Model

• U.S.-basedteam with deep healthcare industry knowledge and expertise
• Significantly lower labor costs via ~3,200 English- speaking, college educated, employees in Pakistan and Sri Lanka
• Over 500 dedicated technology professionals

Proven Market Consolidator

• Scalable model with recurring revenue
• Completed 17 acquisitions since July 2014 IPO
• Track record of operating cost reduction, platform enhancement

Strong Capital Structure

Highlights as of September 1, 2021:

Common Stock

(Nasdaq: MTBC)

• 14.8 M shares outstanding
• Current price: $8.43
• Market cap: $123 million
• Insiders own ~36% of common stock

Series A Preferred Stock

(Nasdaq: MTBCP)

▪5.3 M shares outstanding ▪Current price: $29.52

▪Equity value: $156 million

▪Dividend: 11% of par value ($25.00), paid monthly

▪Non-convertible

▪Redeemable at $25 at Company's option

▪Redemption value: $132 million

Total CareCloud Enterprise Value: $275 M

This Fact Sheet does not constitute a solicitation of the purchase or sales of securities. It contains forward-looking statements within the meaning of the federal securities laws. These statements relate to anticipated future events, future results of operations or future financial performance. Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct. Although we believe that the expectations reflected in the forward-looking statements contained in this Fact Sheet are reasonable, we cannot guarantee future results, levels of activity, performance, or achievements. The statements in this Fact Sheet are made as of the date of this Fact Sheet, and the Company does not assume any obligations to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.

Leadership Team

Mahmud Haq - Executive Chairman

• Former CEO of Compass International Services (Nasdaq: CMPS) and VP of Global Risk Management, American Express
• B.S. in Aviation Management, Bridgewater State College. M.B.A. in Finance, Clark University

A. Hadi Chaudhry - President, Chief Executive Officer and Director

• Joined in 2002. Previously in various roles in banking & IT sectors, holds numerous information technology certifications

Bill Korn - Chief Financial Officer

• Joined in 2013. 10 year IBM executive, part of the team that created
  IBM's successful services strategy in the 1990's.
• A.B. Economics, Harvard College. M.B.A. Harvard Business School Stephen Snyder - Chief Strategy Officer and Director
• Joined in 2005. Attorney for 17 years with M&A and healthcare law experience.
• J.D. Rutgers School of Law

Board of Directors

Anne Busquet

• Board member, Pitney Bowes, Intercontinental Hotels
• Former President, American Express Interactive Services
  John Daly
• Former EVP and Director of E.F. Hutton & Company
  Cameron Munter
• Sr. Advisor, Agora Strategy Group (Berlin)
• Former U.S. Ambassador to Pakistan

Lawrence Sharnak

• Former EVP American Express Company
• Board of Advisors, Cinch Home Services
• Former Board member Teach for America New Jersey, A+ for Kids

CareCloud Contacts:
Bill Korn	Matt Kreps
Chief Financial Officer	Darrow Associates IR
[phone]	[phone]
[e-mail]	[e-mail]

formerly MTBC, Inc.