"The acquisition and integration of Odoro gives us features and capabilities that expedite our ability to deliver the most extensive patient-engagement platform on the market — one that empowers our customers to personalize and elevate the patient experience and operate at peak efficiency,"
Odoro's digital patient-access platform makes the scheduling process easier and more efficient for both healthcare providers and patients, according to the press release. For patients, it offers self-scheduling capabilities enabling them to schedule appointments on their platform of choice (mobile, online, IVR or chat) without requiring a separate portal login. Odoro's platform further enhances the patient experience with additional patient-access features including provider search, referral management, messaging and appointment reminders.
For healthcare providers, Odoro's patented SchedLogi algorithm supports the scheduling of 90-100% of patient-appointment types, unlike competitive solutions that are only equipped to schedule 10-15% of appointments. It does this via an advanced logic tree that handles even the most complex scheduling needs.
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