Forward-Looking Statements
This report contains forward-looking statements within the meaning of the
federal securities laws, including, but not limited to, the Private Securities
Litigation Reform Act of 1995, that involve risks and uncertainties. Such
forward-looking statements include information concerning our future financial
performance, business strategy, plans, goals and objectives. Statements
containing the words "anticipate," "believe," "could," "estimate," "expect,"
"intend," "may," "plan," "project," "should," "predict," "will," "potential," or
the negative of such terms or other similar expressions are generally
forward-looking in nature and not historical facts. Such forward-looking
statements are based on our current expectations. We can give no assurance that
such statements will prove to be correct, and actual results may differ
materially. A wide variety of potential risks, uncertainties, and other factors
could materially affect our ability to achieve the results either expressed or
implied by our forward-looking statements including, but not limited to: general
economic conditions impacting our customers or potential customers; our ability
to execute periodic securitizations of future originated customer loans on
favorable terms; our ability to continue existing customer financing programs or
to offer new customer financing programs; changes in the delinquency status of
our credit portfolio; unfavorable developments in ongoing litigation; increased
regulatory oversight; higher than anticipated net charge-offs in the credit
portfolio; the success of our planned opening of new stores; technological and
market developments and sales trends for our major product offerings; our
ability to manage effectively the selection of our major product offerings; our
ability to protect against cyber-attacks or data security breaches and to
protect the integrity and security of individually identifiable data of our
customers and employees; our ability to fund our operations, capital
expenditures, debt repayment and expansion from cash flows from operations,
borrowings from our Revolving Credit Facility, proceeds from accessing debt or
equity markets; the effects of epidemics or pandemics, including the COVID-19
pandemic; and other risks detailed in Part I, Item 1A, Risk Factors, in our
Annual Report on Form 10-K for the fiscal year ended January 31, 2021 (the "2021
Form 10-K") and other reports filed with the SEC. If one or more of these or
other risks or uncertainties materialize (or the consequences of such a
development changes), or should our underlying assumptions prove incorrect,
actual outcomes may vary materially from those reflected in our forward-looking
statements. You are cautioned not to place undue reliance on these
forward-looking statements, which speak only as of the date of this report. We
disclaim any intention or obligation to update publicly or revise such
statements, whether as a result of new information, future events or otherwise,
or to provide periodic updates or guidance. All forward-looking statements
attributable to us, or to persons acting on our behalf, are expressly qualified
in their entirety by these cautionary statements.
The Company makes available in the investor relations section of its website at
ir.conns.com updated monthly reports to the holders of its asset-backed notes.
This information reflects the performance of the securitized portfolio only, in
contrast to the financial statements contained herein, which reflect the
performance of all of the Company's outstanding receivables, including those
originated subsequent to those included in the securitized portfolio.  The
website and the information contained on our website is not incorporated in this
Quarterly Report on Form 10-Q or any other document filed with the SEC.
Overview
We continue to monitor the evolving nature of COVID-19 and respond to its impact
on our business. We have experienced and continue to experience challenges
related to the pandemic. These challenges increased the complexity of our
business, including with respect to supply chain and sales, and, despite our
strong performance during the second quarter of fiscal year 2022, will likely
continue until the effects of COVID-19 diminish. The full impact of COVID-19
remains uncertain and will depend on future developments, including the duration
and spread of the pandemic, and related actions taken by federal, state and
local government officials to prevent and manage disease spread and mitigate its
economic impact, all of which are uncertain and unpredictable.
We encourage you to read this Management's Discussion and Analysis of Financial
Condition and Results of Operations in conjunction with the accompanying
Condensed Consolidated Financial Statements and related notes. Our fiscal year
ends on January 31. References to a fiscal year refer to the calendar year in
which the fiscal year ends.

Executive Summary
Total revenues were $418.4 million for the three months ended July 31, 2021
compared to $366.9 million for the three months ended July 31, 2020, an increase
of $51.5 million or 14.0%. Retail revenues were $347.0 million for the three
months ended July 31, 2021 compared to $279.9 million for the three months ended
July 31, 2020, an increase of $67.1 million or 24.0%. The increase in retail
revenue was primarily driven by an increase in same store sales of 16.4% and by
new store growth. The increase in same store sales reflects an increase in
demand across all of the Company's home-related product categories. The increase
also reflects the impact of prior year proactive underwriting changes and
industry wide supply chain disruptions, each of which was the result of the
COVID-19 pandemic. Credit revenues were $71.4 million for the three months ended
July 31, 2021 compared to $87.0 million for the three months ended July 31,
2020, a decrease of $15.6 million or 17.9%. The decrease

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in credit revenue was primarily due to a 22.7% decrease in the average
outstanding balance of the customer receivable portfolio. These decreases were
partially offset by an increase in the yield rate, from 23.2% for the three
months ended July 31, 2020 to 23.3% for the three months ended July 31, 2021 and
an increase in insurance commissions.
Retail gross margin for the three months ended July 31, 2021 was 37.7%, an
increase of 80 basis points from the 36.9% reported for the three months ended
July 31, 2020. The year-over-year increase in retail gross margin was primarily
driven by a shift in sales from lower margin products to higher margin products,
a decrease in third-party credit fees and the impact of fixed logistics costs on
higher sales. The increase was partially offset by a slower rate of increase in
repair service agreement commissions compared to product sales year-over-year.
Selling, general and administrative expense ("SG&A") for the three months ended
July 31, 2021 was $137.9 million compared to $115.3 million for the three months
ended July 31, 2020, an increase of $22.6 million or 19.6%. The SG&A increase in
the retail segment was primarily due to increases in new store occupancy costs,
labor costs, advertising expense and general operating costs. The retail segment
increase also reflects the impact of prior year precautionary cost saving
measures enacted in response to the COVID-19 pandemic. The SG&A decrease in the
credit segment was primarily due to a decrease in labor costs.
Provision for bad debts was $10.3 million for the three months ended July 31,
2021 compared to $32.0 million for the three months ended July 31, 2020, a
decrease of $21.7 million. The change was primarily driven by a year-over-year
decrease in net charge-offs of $43.8 million, partially offset by a smaller
decrease in the allowance for bad debts during the three months ended July 31,
2021 compared to the three months ended July 31, 2020. The smaller decrease was
driven by a lower year-over-year decline in the customer accounts receivable
portfolio balance, partially offset by a $5.0 million decrease in the economic
adjustment that was driven by an improvement in the forecasted unemployment
rate.
Interest expense was $6.1 million for the three months ended July 31, 2021 and
$13.2 million for the three months ended July 31, 2020, a decrease of $7.1
million or 53.8%. The decrease was primarily driven by a lower average
outstanding balance of debt and by a lower effective interest rate.
Net income for the three months ended July 31, 2021 was $37.0 million, or $1.22
per diluted share, compared to net income of $20.5 million, or $0.70 per diluted
share, for the three months ended July 31, 2020.
How We Evaluate Our Operations
Senior management focuses on certain key indicators to monitor our performance
including:
•Same store sales - Our management considers same store sales, which consists of
both brick and mortar and eCommerce sales, to be an important indicator of our
performance because they reflect our attempts to leverage our SG&A costs, which
include rent and other store expenses, and they have a direct impact on our
total net sales, net income, cash and working capital. Same store sales is
calculated by comparing the reported sales for all stores that were open during
both comparative fiscal years, starting in the first period in which the store
has been open for a full quarter. Sales from closed stores, if any, are removed
from each period. Sales from relocated stores have been included in each period
if each such store was relocated within the same general geographic market.
Sales from expanded stores have also been included in each period.
•Retail gross margin - Our management views retail gross margin as a key
indicator of our performance because it reflects our pricing power relative to
the prices we pay for our products. Retail gross margin is calculated by
comparing retail total net sales to the cost of goods sold.
•60+ Day Delinquencies - Our management views customer account delinquencies as
a key indicator of our performance because it reflects the quality of our credit
portfolio, drives future credit performance and credit offerings, and impacts
the interest rates we pay on our asset-backed securitizations. Delinquencies are
measured as the percentage of balances that are 60+ days past due.
•Net yield - Our management considers yield to be a key performance metric
because it drives future credit decisions and credit offerings and directly
impacts our net income.  Yield reflects the amount of interest we receive from
our portfolio.
Company Initiatives
In the second quarter of fiscal year 2022, we delivered strong results driven by
our store and eCommerce performance. We delivered the following financial and
operational results in the second quarter of fiscal year 2022:
•Net earnings increased to a second quarter record of $1.22 per diluted share,
compared to $0.70 per diluted share for the same period last fiscal year;
•Same store sales increased 16.4% for the second quarter of fiscal year 2022 as
compared to the second quarter of fiscal year 2021 and increased 3.2% on a
two-year basis;
•Strong same store sales combined with the contribution of new showrooms drove a
24.0% increase in total retail sales for the second quarter;

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•eCommerce sales during the second quarter of fiscal year 2022 increased 210.9%
to $17.3 million, as compared to the prior fiscal year period;
•Lease-to-own sales during the second quarter of fiscal year 2022 increased
70.3% to $41.6 million, as compared to the prior fiscal year period;
•During the second quarter of fiscal year 2022, the Company added three new
showrooms, all within the state of Florida, bringing the total number of
showrooms at July 31, 2021 to 155, compared to 141 at July 31, 2020; and
•At July 31, 2021, the carrying value of customer accounts receivable 60+ days
past due declined 42.1% year-over-year to the lowest level in eight fiscal
years, and the carrying value of re-aged accounts declined 44.5% year-over-year
to the lowest level in six fiscal years.
We believe that we have laid the foundation to execute our long-term growth
strategy and prudently manage financial and operational risk while maximizing
shareholder value. We remain focused on the following strategic priorities for
fiscal year 2022:
•Increase net income by improving performance across our core operational and
financial metrics: same store sales, retail margin, charge-offs and net yield;
•Open 11 to 13 new stores in our current geographic footprint to leverage our
existing infrastructure (inclusive of the nine new stores opened during the
first half of fiscal year 2022);
•Optimize our mix of quality, branded products and gain efficiencies in our
warehouse, delivery and transportation operations to increase our retail gross
margin;
•Continue to grow our lease-to-own sales;
•Continue to grow our eCommerce sales;
•Maintain disciplined oversight of our SG&A;
•Ensure that the Company has the leadership and human capital pipeline and
capability to drive results and meet present and future business objectives as
the Company continues to expand its retail store base; and
•Leverage technology and shared services to drive efficient, effective and
scalable processes.
Outlook
As noted in the "Overview" above, our business and industry continue to be
impacted by the COVID-19 pandemic in the United States. Going forward, the full
extent to which the pandemic will impact our supply chain, future business and
operating results is uncertain. Government support, including the American
Rescue Plan Act of 2021, 2021 Child Tax Credit Payments and Infrastructure
Investment and Jobs Act, has provided our customers with additional financial
means which we expect has helped, and may continue to help, our business. We
feel we are well positioned to continue serving our customers and supporting our
employees as we continue to monitor and respond to the pandemic.
The broad appeal of our value proposition to our geographically diverse core
demographic and the unit economics of our business should provide the stability
necessary to maintain and grow our business. We expect our brand recognition and
long history in our core markets to give us the opportunity to further penetrate
our existing footprint, particularly as we leverage existing marketing spend,
logistics infrastructure, and service footprint. There are also many markets in
the U.S. with demographic characteristics similar to those in our existing
footprint, which provides substantial opportunities for future growth. We plan
to improve our operating results by leveraging our existing infrastructure and
seeking to continually optimize the efficiency of our marketing, merchandising,
distribution and credit operations. As we expand in existing markets and
penetrate new markets, we expect to increase our purchase volumes, achieve
distribution efficiencies and strengthen our relationships with our key vendors.
Over time, we also expect our increased store base and higher net sales to
further leverage our existing corporate and regional infrastructure.


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Results of Operations
The following tables present certain financial and other information, on a
condensed consolidated basis:
                                                      Three Months Ended                                        Six Months Ended
Consolidated:                                              July 31,                                                 July 31,
(in thousands)                             2021               2020             Change              2021               2020              Change
Revenues:
Total net sales                        $ 346,785          $ 279,736

$ 67,049 $ 638,081 $ 510,066 $ 128,015 Finance charges and other revenues 71,598

             87,180           (15,582)           144,004            174,010            (30,006)
Total revenues                           418,383            366,916            51,467            782,085            684,076             98,009
Costs and expenses:
Cost of goods sold                       216,042            176,623            39,419            400,921            323,637             77,284
Selling, general and administrative
expense                                  137,870            115,278            22,592            263,919            228,285             35,634
Provision for bad debts                   10,262             32,045           (21,783)            (6,874)           149,371           (156,245)
Charges and credits                            -              1,534            (1,534)                 -              3,589             (3,589)
Total costs and expenses                 364,174            325,480            38,694            657,966            704,882            (46,916)
Operating income (loss)                   54,209             41,436            12,773            124,119            (20,806)           144,925
Interest expense                           6,088             13,222            (7,134)            15,292             28,215            (12,923)
Loss on extinguishment of debt                 -                  -                 -              1,218                  -              1,218
Income (loss) before income taxes         48,121             28,214            19,907            107,609            (49,021)           156,630
Provision (benefit) for income taxes      11,117              7,694             3,423             25,207            (13,339)            38,546
Net income (loss)                      $  37,004          $  20,520          $ 16,484          $  82,402          $ (35,682)         $ 118,084


Supplementary Operating Segment Information
Operating segments are defined as components of an enterprise that engage in
business activities and for which discrete financial information is available
that is evaluated on a regular basis by the chief operating decision maker to
make decisions about how to allocate resources and assess performance. We are a
leading specialty retailer and offer a broad selection of quality, branded
durable consumer goods and related services in addition to a proprietary credit
solution for our core credit-constrained consumers. We have two operating
segments: (i) retail and (ii) credit. Our operating segments complement one
another. The retail segment operates primarily through our stores and website
and its product offerings include furniture and mattresses, home appliances,
consumer electronics and home office products from leading global brands across
a wide range of price points. Our credit segment offers affordable financing
solutions to a large, under-served population of credit-constrained consumers
who typically have limited credit alternatives. Our operating segments provide
customers the opportunity to comparison shop across brands with confidence in
our competitive prices as well as affordable monthly payment options, next day
delivery and installation in the majority of our markets, and product repair
service. We believe our large, attractively merchandised retail stores and
credit solutions offer a distinctive value proposition compared to other
retailers that target our core customer demographic. The operating segments
follow the same accounting policies used in our Condensed Consolidated Financial
Statements.
We evaluate a segment's performance based upon operating income (loss). SG&A
includes the direct expenses of the retail and credit operations, allocated
corporate overhead expenses, and a charge to the credit segment to reimburse the
retail segment for expenses it incurs related to occupancy, personnel,
advertising and other direct costs of the retail segment which benefit the
credit operations by sourcing credit customers and collecting payments. The
reimbursement received by the retail segment from the credit segment is
calculated using an annual rate of 2.5% multiplied by the average outstanding
portfolio balance for each applicable period.

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The following table represents total revenues, costs and expenses, operating
income (loss) and income (loss) before taxes attributable to these operating
segments for the periods indicated:
                                                      Three Months Ended                                        Six Months Ended
Retail Segment:                                            July 31,                                                 July 31,
(dollars in thousands)                     2021               2020             Change              2021               2020              Change
Revenues:
Product sales                          $ 320,245          $ 256,142

$ 64,103 $ 589,456 $ 463,340 $ 126,116 Repair service agreement commissions 23,700

             20,164             3,536             42,831             40,265              2,566
Service revenues                           2,840              3,430              (590)             5,794              6,461               (667)
Total net sales                          346,785            279,736            67,049            638,081            510,066            128,015
Finance charges and other                    224                196                28                433                431                  2
Total revenues                           347,009            279,932            67,077            638,514            510,497            128,017
Costs and expenses:
Cost of goods sold                       216,042            176,623            39,419            400,921            323,637             77,284
Selling, general and administrative
expense (1)                              102,157             78,584            23,573            193,050            156,758             36,292
Provision for bad debts                      142                182               (40)               160                350               (190)
Charges and credits                            -              1,355            (1,355)                 -              1,355             (1,355)
Total costs and expenses                 318,341            256,744            61,597            594,131            482,100            112,031
Operating income                       $  28,668          $  23,188          $  5,480          $  44,383          $  28,397          $  15,986
Number of stores:
Beginning of period                          152                139                                  146                137
Opened                                         3                  2                                    9                  4
End of period                                155                141                                  155                141


                                                     Three Months Ended                                       Six Months Ended
Credit Segment:                                           July 31,                                                July 31,
(in thousands)                           2021              2020              Change              2021               2020              Change
Revenues:
Finance charges and other revenues    $ 71,374          $ 86,984          $ (15,610)         $ 143,571          $ 173,579          $ (30,008)
Costs and expenses:
Selling, general and administrative
expense (1)                             35,713            36,694               (981)            70,869             71,527               (658)
Provision for bad debts                 10,120            31,863            (21,743)            (7,034)           149,021           (156,055)
Charges and credits                          -               179               (179)                 -              2,234             (2,234)
Total costs and expenses                45,833            68,736            (22,903)            63,835            222,782           (158,947)
Operating income (loss)                 25,541            18,248              7,293             79,736            (49,203)           128,939
Interest expense                         6,088            13,222             (7,134)            15,292             28,215            (12,923)
Loss on extinguishment of debt               -                 -                  -              1,218                  -              1,218

Income (loss) before income taxes $ 19,453 $ 5,026 $

14,427 $ 63,226 $ (77,418) $ 140,644




(1)For the three months ended July 31, 2021 and 2020, the amount of overhead
allocated to each segment reflected in SG&A was $9.8 million and $8.5 million,
respectively. For the three months ended July 31, 2021 and 2020, the amount of
reimbursement made to the retail segment by the credit segment was $6.9 million
and $8.9 million, respectively. For the six months ended July 31, 2021 and 2020,
the amount of corporate overhead allocated to each segment reflected in SG&A was
$18.8 million and $15.7 million, respectively. For the six months ended July 31,
2021 and 2020, the amount of reimbursement made to the retail segment by the
credit segment was $14.2 million and $18.7 million, respectively.

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Three months ended July 31, 2021 compared to three months ended July 31, 2020
Revenues. The following table provides an analysis of retail net sales by
product category in each period, including repair service agreement ("RSA")
commissions and service revenues, expressed both in dollar amounts and as a
percent of total net sales:
                                                           Three Months Ended July 31,                                                            %                  Same Store
(dollars in thousands)              2021                 % of Total               2020               % of Total             Change              Change                % Change
Furniture and mattress        $     109,259                     31.5  %       $  80,984                     29.0  %       $ 28,275                 34.9  %                  22.0  %
Home appliance                      135,444                     39.1            107,682                     38.5            27,762                 25.8                     17.8
Consumer electronics                 48,413                     14.0             47,384                     16.9             1,029                  2.2                      0.1
Home office                          17,986                      5.2             14,979                      5.4             3,007                 20.1                     10.4
Other                                 9,143                      2.6              5,113                      1.8             4,030                 78.8                     71.3
Product sales                       320,245                     92.4            256,142                     91.6            64,103                 25.0                     16.7
Repair service agreement
commissions (1)                      23,700                      6.8             20,164                      7.2             3,536                 17.5                     13.6
Service revenues                      2,840                      0.8              3,430                      1.2              (590)               (17.2)
Total net sales               $     346,785                    100.0  %       $ 279,736                    100.0  %       $ 67,049                 24.0  %                  16.4  %


(1) The total change in sales of RSA commissions includes retrospective
commissions, which are not reflected in the change in same store sales.
The increase in product sales for the three months ended July 31, 2021 was
primarily driven by an increase in same store sales of 16.4% and by new store
growth. The increase in same store sales reflects an increase in demand across
all of the Company's home-related product categories. The increase also reflects
the impact of prior year proactive underwriting changes and industry wide supply
chain disruptions, each of which was the result of the COVID-19 pandemic.
The following table provides the change of the components of finance charges and
other revenues:
                                           Three Months Ended
                                                July 31,
(in thousands)                             2021           2020         Change
Interest income and fees               $   65,003      $ 83,599      $ (18,596)
Insurance income                            6,371         3,385          2,986
Other revenues                                224           196             28

Finance charges and other revenues $ 71,598 $ 87,180 $ (15,582)




The decrease in finance charges and other revenues was primarily due to a
decrease of 22.7% in the average outstanding balance of the customer accounts
receivable portfolio. The decrease was offset by an increase in the yield rate,
from 23.2% for the three months ended July 31, 2020 to 23.3% during the three
months ended July 31, 2021 and an increase in insurance commissions.
The following table provides key portfolio performance information:
                                                    Three Months Ended
                                                         July 31,
(dollars in thousands)                            2021              2020            Change
Interest income and fees                     $    65,003       $    83,599       $  (18,596)
Net charge-offs                                  (31,184)          (75,118)          43,934
Interest expense                                  (6,088)          (13,222)           7,134
Net portfolio income                         $    27,731       $    (4,741)      $   32,472
Average outstanding portfolio balance        $ 1,105,936       $ 1,429,991       $ (324,055)
Interest income and fee yield (annualized)          23.3  %           23.2  %
Net charge-off % (annualized)                       11.3  %           21.0  %



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Retail Gross Margin
                                      Three Months Ended
                                           July 31,
(dollars in thousands)               2021            2020          Change
Retail total net sales           $ 346,785       $ 279,736       $ 67,049
Cost of goods sold                 216,042         176,623         39,419
Retail gross margin              $ 130,743       $ 103,113       $ 27,630

Retail gross margin percentage 37.7 % 36.9 %




The year-over-year increase in retail gross margin was primarily driven by a
shift in sales from lower margin products to higher margin products, a decrease
in third-party credit fees and the impact of fixed logistics costs on higher
sales. The increase was partially offset by a slower rate of increase in repair
service agreement commissions compared to product sales year-over-year.
Selling, General and Administrative Expense
                                                               Three Months Ended
                                                                    July 31,
(dollars in thousands)                                       2021               2020             Change
Retail segment                                           $ 102,157          $  78,584          $ 23,573
Credit segment                                              35,713             36,694              (981)
Selling, general and administrative expense -
Consolidated                                             $ 137,870

$ 115,278 $ 22,592 Selling, general and administrative expense as a percent of total revenues

                                             33.0  %       

31.4 %




The SG&A increase in the retail segment was primarily due to increases in new
store occupancy costs, labor costs, advertising expense and general operating
costs. The retail segment increase also reflects the impact of prior year
precautionary cost saving measures enacted in response to the COVID-19 pandemic.
The SG&A decrease in the credit segment was primarily due to a decrease in labor
costs.
As a percent of average total customer portfolio balance (annualized), SG&A for
the credit segment was 12.9% for the three months ended July 31, 2021 as
compared to 10.3% for the three months ended July 31, 2020.
Provision for Bad Debts
                                                             Three Months Ended
                                                                  July 31,
(dollars in thousands)                                     2021              2020              Change
Retail segment                                          $    142          $    182          $     (40)
Credit segment                                            10,120            31,863            (21,743)
Provision for bad debts - Consolidated                  $ 10,262          $ 

32,045 $ (21,783) Provision for bad debts - Credit segment, as a percent of average outstanding portfolio balance (annualized) 3.7 %

8.9 %





The provision for bad debts was $10.3 million for the three months ended
July 31, 2021 compared to $32.0 million for the three months ended July 31,
2020, a decrease of $21.7 million. The change was primarily driven by a
year-over-year decrease in net charge-offs of $43.8 million, partially offset by
a smaller decrease in the allowance for bad debts during the three months ended
July 31, 2021 compared to the three months ended July 31, 2020. The smaller
decrease was driven by a lower year-over-year decline in the customer accounts
receivable portfolio balance, partially offset by a $5.0 million decrease in the
economic adjustment that was driven by an improvement in the forecasted
unemployment rate.
Charges and Credits
During the three months ended July 31, 2020, we recognized $1.5 million in
professional fees associated with non-recurring expenses.
Interest Expense
Interest expense was $6.1 million for the three months ended July 31, 2021 and
$13.2 million for the three months ended July 31, 2020, a decrease of $7.1
million or 53.8%. The decrease was driven by a lower average outstanding balance
of debt and by a lower effective interest rate.

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Provision for Income Taxes
                                 Three Months Ended
                                      July 31,
(dollars in thousands)           2021           2020        Change
Provision for income taxes   $  11,117       $ 7,694       $ 3,423
Effective tax rate                23.1  %       27.3  %


The increase in income tax expense for the three months ended July 31, 2021
compared to the three months ended July 31, 2020 was driven by a $19.9 million
increase in pre-tax earnings at the statutory rate of 21%.
Six months ended July 31, 2021 compared to six months ended July 31, 2020
Revenues. The following table provides an analysis of retail net sales by
product category in each period, including RSA commissions and service revenues,
expressed both in dollar amounts and as a percent of total net sales:
                                                             Six Months Ended July 31,                                                                %                  Same Store
(dollars in thousands)               2021                   % of Total               2020               % of Total              Change              Change                % Change
Furniture and mattress        $    203,750                         31.9  %       $ 149,877                     29.4  %       $  53,873                 35.9  %                  24.3  %
Home appliance                     248,705                         39.0            188,967                     37.0             59,738                 31.6                     23.9
Consumer electronics                86,451                         13.5             83,160                     16.3              3,291                  4.0                      1.7
Home office                         32,507                          5.1             32,345                      6.3                162                  0.5                     (5.5)
Other                               18,043                          2.8              8,991                      1.8              9,052                100.7                     90.9
Product sales                      589,456                         92.3            463,340                     90.8            126,116                 27.2                     19.4
Repair service agreement
commissions (1)                     42,831                          6.7             40,265                      7.9              2,566                  6.4                      3.1
Service revenues                     5,794                          1.0              6,461                      1.3               (667)               (10.3)
Total net sales               $    638,081                        100.0  %       $ 510,066                    100.0  %       $ 128,015                 25.1  %                  17.8  %


(1) The total change in sales of RSA commissions includes retrospective
commissions, which are not reflected in the change in same store sales.
The increase in total net sales for the six months ended July 31, 2021 was
primarily driven by an increase in same store sales of 17.8% and new store
growth. The increase in same store sales reflects an increase in demand across
most of the Company's home-related product categories. The increase also
reflects the impact of prior year proactive underwriting changes, industry wide
supply chain disruptions, reductions in store hours and state mandated
stay-at-home orders, each of which was the result of the COVID-19 pandemic.
The following table provides the change of the components of finance charges and
other revenues:
                                            Six Months Ended
                                                July 31,
(in thousands)                            2021           2020          Change
Interest income and fees               $ 132,682      $ 165,442      $ (32,760)
Insurance income                          10,889          8,137          2,752
Other revenues                               433            431              2

Finance charges and other revenues $ 144,004 $ 174,010 $ (30,006)





The decrease in finance charges and other revenues was primarily due to a
decrease of 23.5% in the average outstanding balance of the customer accounts
receivable portfolio. The decrease was offset by an increase in the yield rate,
from 22.2% for the six months ended July 31, 2020 to 23.4% for the six months
ended July 31, 2021 and an increase in insurance commissions.

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The following table provides key portfolio performance information:
                                                     Six Months Ended
                                                         July 31,
(dollars in thousands)                            2021              2020            Change
Interest income and fees                     $   132,682       $   165,442       $  (32,760)
Net charge-offs                                  (76,123)         (134,006)          57,883
Interest expense                                 (15,292)          (28,215)          12,923
Net portfolio income                         $    41,267       $     3,221       $   38,046
Average outstanding portfolio balance        $ 1,142,080       $ 1,493,250       $ (351,170)
Interest income and fee yield (annualized)          23.4  %           22.2  %
Net charge-off % (annualized)                       13.3  %           17.9  %


Retail Gross Margin
                                       Six Months Ended
                                           July 31,
(dollars in thousands)               2021            2020          Change
Retail total net sales           $ 638,081       $ 510,066       $ 128,015
Cost of goods sold                 400,921         323,637          77,284
Retail gross margin              $ 237,160       $ 186,429       $  50,731

Retail gross margin percentage 37.2 % 36.5 %




The year-over-year increase in retail gross margin was primarily driven by a
shift in sales from lower margin products to higher margin products, a decrease
in third-party credit fees and the impact of fixed logistics costs on higher
sales. The increase was partially offset by a slower rate of increase in repair
service agreement commissions compared to product sales year-over-year.
Selling, General and Administrative Expense
                                                                Six Months Ended
                                                                    July 31,
(dollars in thousands)                                       2021               2020             Change
Retail segment                                           $ 193,050          $ 156,758          $ 36,292
Credit segment                                              70,869             71,527              (658)
Selling, general and administrative expense -
Consolidated                                             $ 263,919

$ 228,285 $ 35,634 Selling, general and administrative expense as a percent of total revenues

                                             33.7  %       

33.4 %




The SG&A increase in the retail segment was primarily due to increases in new
store occupancy costs, labor costs, advertising expense and general operating
costs. The retail segment increase also reflects the impact of prior year
precautionary cost saving measures enacted in response to the COVID-19 pandemic.
The SG&A decrease in the credit segment was primarily due to a decrease in labor
costs.
As a percent of average total customer portfolio balance (annualized), SG&A for
the credit segment was 12.4% for the six months ended July 31, 2021, as compared
to 9.6% for the six months ended July 31, 2020. The increase was driven by a
year-over-year decrease in the portfolio balance.
Provision for Bad Debts
                                                               Six Months Ended
                                                                   July 31,
(dollars in thousands)                                     2021               2020              Change
Retail segment                                          $    160          $     350          $     (190)
Credit segment                                            (7,034)           149,021            (156,055)
Provision for bad debts - Consolidated                  $ (6,874)         $ 

149,371 $ (156,245) Provision for bad debts - Credit segment, as a percent of average outstanding portfolio balance (annualized) (1.2) %


   20.0  %



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The provision for bad debts was $(6.9) million for the six months ended July 31,
2021 compared to $149.4 million for the six months ended July 31, 2020, a
decrease of $156.3 million. The year-over-year decrease was primarily driven by
a decrease in the allowance for bad debts during the six months ended July 31,
2021, compared to an increase during the six months ended July 31, 2020, and by
a year-over-year decrease in net charge-offs of $57.9 million. The decrease in
the allowance for bad debts for the six months ended July 31, 2021 was primarily
driven by an improvement in the forecasted unemployment rate that drove a $25.0
million decrease in the economic adjustment and a decline in the estimated loss
rates driven by a decline in delinquencies. During the six months ended July 31,
2020, the increase in the allowance for bad debts was primarily due to a $65.5
million increase in the economic adjustment driven by an increase in forecasted
unemployment rates stemming from the COVID-19 pandemic.
Charges and Credits
During the six months ended July 31, 2020, we recognized $3.6 million in
professional fees associated with non-recurring expenses.
Interest Expense
Interest expense was $15.3 million for the six months ended July 31, 2021 and
$28.2 million for the six months ended July 31, 2020, a decrease of $12.9
million or 45.7%. The decrease was driven by a lower average outstanding balance
of debt, partially offset and by a higher effective interest rate.
Provision for Income Taxes
                                            Six Months Ended
                                                July 31,
(dollars in thousands)                    2021            2020          Change

Provision (benefit) for income taxes $ 25,207 $ (13,339) $ 38,546 Effective tax rate

                         23.4  %         27.2  %



The increase in income tax expense for the six months ended July 31, 2021 compared to the six months ended July 31, 2020 was driven by a $156.6 million increase in pre-tax earnings at the statutory rate of 21%. An additional $4.3 million benefit was also recognized as a result of net operating loss provisions within the CARES Act that provides for a five year carryback of losses starting in the prior year.



Customer Accounts Receivable Portfolio
We provide in-house financing to individual consumers on a short- and
medium-term basis (contractual terms generally range from 12 to 36 months) for
the purchase of durable products for the home. A significant portion of our
customer credit portfolio is due from customers that are considered higher-risk,
subprime borrowers. Our financing is executed using contracts that require fixed
monthly payments over fixed terms. We maintain a secured interest in the product
financed. If a payment is delayed, missed or paid only in part, the account
becomes delinquent. Our collection personnel attempt to contact a customer once
their account becomes delinquent. Our loan contracts generally reflect an
interest rate of between 18% and 36%. We have implemented our direct consumer
loan program across all Texas, Louisiana, Tennessee and Oklahoma locations. The
states of Texas, Louisiana, Tennessee and Oklahoma represented approximately 71%
of our originations during the six months ended July 31, 2021, with maximum
equivalent interest rates of up to 27% in Oklahoma, up to 30% in Texas and
Tennessee, and up to 36% in Louisiana. In states where regulations do not
generally limit the interest rate charged, our loan contracts generally reflect
an interest rate between 29.99% and 35.99%. These states represented 16% of our
originations during the six months ended July 31, 2021.
We offer qualified customers a 12-month no-interest option finance program. If
the customer is delinquent in making a scheduled monthly payment or does not
repay the principal in full by the end of the no-interest option program period
(grace periods are provided), the account does not qualify for the no-interest
provision and none of the interest earned is waived.
We regularly extend or "re-age" a portion of our delinquent customer accounts as
a part of our normal collection procedures to protect our investment. Generally,
extensions are granted to customers who have experienced a financial difficulty
(such as the temporary loss of employment), which is subsequently resolved, and
when the customer indicates a willingness and ability to resume making monthly
payments. These re-ages involve modifying the payment terms to defer a portion
of the cash payments currently required of the debtor to help the debtor improve
his or her financial condition and eventually be able to pay the account
balance. Our re-aging of customer accounts does not change the interest rate or
the total principal amount due from the customer and typically does not reduce
the monthly contractual payments. We may also charge the customer an extension
fee, which approximates the interest owed for the time period the contract was
past due. Our re-age programs consist of extensions and two payment updates,
which include unilateral extensions to customers who make two full payments in
three calendar months in certain states. Re-ages are not granted to debtors who
demonstrate a lack of intent or ability to service the obligation

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or have reached our limits for account re-aging. To a much lesser extent, we may
provide the customer the ability to re-age their obligation by refinancing the
account, which typically does not change the interest rate or the total
principal amount due from the customer but does reduce the monthly contractual
payments and extends the term. Under these options, as with extensions, the
customer must resolve the reason for delinquency and show a willingness and
ability to resume making contractual monthly payments.
On March 27, 2020 the Coronavirus Aid, Relief Economic Security Act ("CARES
Act") was signed into law to address the economic impact of the COVID-19
pandemic. Under the CARES Act, modifications deemed to be COVID-19 related are
not considered a TDR if the loan was current (not more than 30 days past due as
of March 31, 2020) and the deferral was executed between April 1, 2020 and the
earlier of 60 days after the termination of the COVID-19 national emergency or
December 31, 2020. In response to the CARES Act, the Company implemented
short-term deferral programs for our customers. The carrying value of the
customer receivables on accounts which were current prior to receiving a
COVID-19 related deferment was $33.5 million as of July 31, 2021. All COVID-19
specific deferral programs ended during the third quarter of fiscal year 2021.
The following tables present, for comparison purposes, information about our
managed portfolio (information reflects on a combined basis the securitized
receivables transferred to the VIEs and receivables not transferred to the
VIEs):
                                                                            As of July 31,
                                                                        2021               2020
Weighted average credit score of outstanding balances (1)                 608                596
Average outstanding customer balance                                $   

2,414 $ 2,589 Balances 60+ days past due as a percentage of total customer portfolio carrying value (2)(3)(4)

                                        7.2  %            10.0  %

Re-aged balance as a percentage of total customer portfolio carrying value (2)(3)(5)

                                                 20.4  %            29.9  %

Carrying value of account balances re-aged more than six months (in thousands) (3)

                                                      $  

70,058 $ 103,220 Allowance for bad debts and uncollectible interest as a percentage of total customer accounts receivable portfolio balance

                  18.3  %            24.8  %

Percent of total customer accounts receivable portfolio balance represented by no-interest option receivables


29.8  %            18.3  %


                                                   Three Months Ended                   Six Months Ended
                                                        July 31,                            July 31,
                                                 2021              2020              2021              2020
Total applications processed                   336,438           326,958           634,344           622,509
Weighted average origination credit score of
sales financed (1)                                 614               617               615               613
Percent of total applications approved and
utilized                                          22.5  %           20.0  %           22.2  %           21.1  %
Average income of credit customer at
origination                                   $ 47,700          $ 46,300          $ 48,100          $ 46,300
Percent of retail sales paid for by:
In-house financing, including down payments
received                                          50.9  %           48.5  %           49.9  %           55.1  %
Third-party financing                             17.5  %           23.9  %           17.2  %           20.8  %
Third-party lease-to-own option                   11.5  %            8.4  %           11.9  %            8.4  %
                                                  79.9  %           80.8  %           79.0  %           84.3  %


(1)Credit scores exclude non-scored accounts.
(2)Accounts that become delinquent after being re-aged are included in both the
delinquency and re-aged amounts.
(3)Carrying value reflects the total customer accounts receivable portfolio
balance, net of deferred fees and origination costs, the allowance for
no-interest option credit programs and the allowance for uncollectible interest.
(4)Decrease was primarily due to an increase in cash collections and the
tightening of underwriting standards that occurred in fiscal year 2021.
(5)Decrease was primarily due to an increase in cash collections, the change in
the unilateral re-age policy that occurred in the second quarter of fiscal year
2021 and the tightening of underwriting standards that occurred in fiscal year
2021.
Our customer portfolio balance and related allowance for uncollectible accounts
are segregated between customer accounts receivable and restructured accounts.
Customer accounts receivable include all accounts for which the payment term has
not

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been cumulatively extended over three months or refinanced. Restructured
accounts include all accounts for which payment term has been re-aged in excess
of three months or refinanced.
For customer accounts receivable (excluding restructured accounts), the
allowance for uncollectible accounts as a percentage of the total customer
accounts receivable portfolio balance decreased to 15.5% as of July 31, 2021
from 22.5% as of July 31, 2020. The decrease in our allowance for uncollectible
accounts was primarily related to a decline in the non-TDR re-age balance,
improvements in 60+ day delinquencies and a decrease in the economic adjustment
due to an improved macroeconomic outlook.
The percentage of the carrying value of non-restructured accounts greater than
60 days past due decreased 310 basis points over the prior year period to 5.3%
as of July 31, 2021 from 8.4% as of July 31, 2020. The decrease was primarily
due to higher payment rates, continued focus on cash collections and the
tightening of underwriting standards that occurred in fiscal year 2021.
For restructured accounts, the allowance for uncollectible accounts as a
percentage of the portfolio balance was 37.8% as of July 31, 2021 as compared to
37.5% as of July 31, 2020.
The percent of bad debt charge-offs, net of recoveries, to average outstanding
portfolio balance was 11.3% for the three months ended July 31, 2021 compared to
21.0% for the three months ended July 31, 2020. The decrease in bad debt
charge-offs, net of recoveries, was primarily due to an increase in existing
customer mix and the tightening of underwriting standards that occurred in
fiscal year 2021.
As of July 31, 2021 and 2020, balances under no-interest programs included
within customer receivables were $329.6 million and $248.2 million,
respectively.

Liquidity and Capital Resources
We require liquidity and capital resources to finance our operations and future
growth as we add new stores to our operations, which in turn requires additional
working capital for increased customer receivables and inventory. We generally
finance our operations through a combination of cash flow generated from
operations, the use of our Revolving Credit Facility, and through periodic
securitizations of originated customer receivables. We plan to execute periodic
securitizations of future originated customer receivables.
We believe, based on our current projections, that we have sufficient sources of
liquidity to fund our operations, store expansion and renovation activities, and
capital expenditures for at least the next 12 months.
Operating cash flows.  For the six months ended July 31, 2021, net cash provided
by operating activities was $176.9 million compared to $305.7 million for the
six months ended July 31, 2020. The decrease in net cash provided by operating
activities was primarily driven by an increase in inventory in comparison to the
prior year period when we were preserving liquidity in the midst of the COVID-19
pandemic. The decrease was also driven by higher prior year collections due to a
higher customer accounts receivable balance compared to the current year period.
Investing cash flows.  For the six months ended July 31, 2021, net cash used in
investing activities was $19.2 million compared to $32.5 million for the six
months ended July 31, 2020. The cash used during the six months ended July 31,
2021 was primarily for investments in new and existing stores and technology
investments. The cash used during the six months ended July 31, 2020 was
primarily for capital expenditures related to our two new distribution centers
to support long-term growth.
Financing cash flows.  For the six months ended July 31, 2021, net cash used in
financing activities was $178.3 million compared to net cash used in financing
activities of $283.9 million for the six months ended July 31, 2020. During the
six months ended July 31, 2021, we issued 2020-A Class C VIE asset backed notes
resulting in net proceeds to us of approximately $62.5 million, net of
transaction costs. The proceeds from the 2020-A VIE asset-backed notes were used
to partially pay down the balance of the Company's Revolving Credit Facility.
Cash collections from the securitized receivables were used to make payments on
asset-backed notes of approximately $261.4 million during the six months ended
July 31, 2021 compared to approximately $315.2 million in the comparable prior
year period. During the period ended July 31, 2021, net borrowings under our
Revolving Credit Facility were $167.0 million as compared to net borrowings of
$34.8 million during the period ended July 31, 2020. The net borrowings during
the six months ended July 31, 2020 included $275.0 million borrowed to preserve
financial flexibility in the midst of the COVID-19 pandemic. During the six
months ended July 31, 2021, we retired the remaining $141.2 million aggregate
principal amount of our Senior Notes outstanding.
Senior Notes. On July 1, 2014, we issued an aggregate principal amount of $250.0
million in unsecured 7.25% Senior Notes due 2022, (the "Senior Notes") pursuant
to an indenture dated July 1, 2014 (as amended, the "Indenture"), among Conn's,
Inc., its subsidiary guarantors (the "Guarantors") and U.S. Bank National
Association, as trustee. On April 15, 2021 we completed the redemption of all of
our outstanding Senior Notes in an aggregate principal amount of $141.2 million.

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Asset-backed Notes. From time to time, we securitize customer accounts
receivables by transferring the receivables to various bankruptcy-remote VIEs.
In turn, the VIEs issue asset-backed notes secured by the transferred customer
accounts receivables and restricted cash held by the VIEs.
Under the terms of the securitization transactions, all cash collections and
other cash proceeds of the customer receivables go first to the servicer and the
holders of issued notes, and then to us as the holder of non-issued notes, if
any, and residual equity. We retain the servicing of the securitized portfolios
and receive a monthly fee of 4.75% (annualized) based on the outstanding balance
of the securitized receivables. In addition, we, rather than the VIEs, retain
all credit insurance income together with certain recoveries related to credit
insurance and RSAs on charge-offs of the securitized receivables, which are
reflected as a reduction to net charge-offs on a consolidated basis.
The asset-backed notes were offered and sold to qualified institutional buyers
pursuant to the exemptions from registration provided by Rule 144A under the
Securities Act of 1933. If an event of default were to occur under the indenture
that governs the respective asset-backed notes, the payment of the outstanding
amounts may be accelerated, in which event the cash proceeds of the receivables
that otherwise might be released to the residual equity holder would instead be
directed entirely toward repayment of the asset-backed notes, or if the
receivables are liquidated, all liquidation proceeds could be directed solely to
repayment of the asset-backed notes as governed by the respective terms of the
asset-backed notes. The holders of the asset-backed notes have no recourse to
assets outside of the VIEs. Events of default include, but are not limited to,
failure to make required payments on the asset-backed notes or specified
bankruptcy-related events.
The asset-backed notes outstanding as of July 31, 2021 consisted of the
following:
(dollars in thousands)
                                       Original                                  Current
                                      Principal           Original Net          Principal                                                                                                   Effective
     Asset-Backed Notes                 Amount            Proceeds (1)            Amount             Issuance Date            Maturity Date           Contractual Interest Rate         Interest Rate (2)
2019-B Class B Notes                $    85,540          $    84,916          $    19,078              11/26/2019               6/17/2024                       3.62%                         4.58%
2019-B Class C Notes                     83,270               82,456               83,270              11/26/2019               6/17/2024                       4.60%                         5.19%
2020-A Class A Notes                    174,900              173,716               22,986              10/16/2020               6/16/2025                       1.71%                         4.56%
2020-A Class B Notes                     65,200               64,754               45,909              10/16/2020               6/16/2025                       4.27%                         5.54%
2020-A Class C Notes                     62,900               62,535               44,290              2/24/2021                6/16/2025                       4.20%                         5.75%
Total                               $   471,810          $   468,377          $   215,533


(1)After giving effect to debt issuance costs.
(2)For the six months ended July 31, 2021, and inclusive of the impact of
changes in timing of actual and expected cash flows.
On February 24, 2021, the Company completed the sale of $62.9 million aggregate
principal amount of 4.20% Asset Backed Notes, Class C, Series 2020-A, which were
previously issued and held by the Company. The asset-backed notes are secured by
the transferred customer accounts receivables and restricted cash held by a
consolidated VIE, which resulted in net proceeds to us of $62.5 million, net of
debt issuance costs. Net proceeds from the sale were used to repay amounts
outstanding under the Company's Revolving Credit Facility.
On May 12, 2021, the Company completed the redemption of the 2019-A Asset Backed
Notes at an aggregate redemption price of $41.1 million (which was equal to the
entire outstanding principal balance plus accrued interest). We funded the
redemption with cash on hand and borrowings under our Revolving Credit Facility.
Revolving Credit Facility. On March 29, 2021, Conn's, Inc. and certain of its
subsidiaries (the "Borrowers") entered into the Fifth Amended and Restated Loan
and Security Agreement (the "Fifth Amended and Restated Loan Agreement"), with
certain lenders, which provides for a $650.0 million asset-based revolving
credit facility (as amended, the "Revolving Credit Facility") under which credit
availability is subject to a borrowing base and a maturity date of March 29,
2025.
The Fifth Amended and Restated Loan Agreement, among other things, permits
borrowings under the Letter of Credit Subline (as defined in the Fifth Amended
and Restated Loan Agreement) that exceed the cap of $40 million to $100 million,
solely at the discretion of the lenders for such amounts in excess of
$40 million. The obligations under the Revolving Credit Facility are secured by
substantially all assets of the Company, excluding the assets of the VIEs. As of
July 31, 2021, we had immediately available borrowing capacity of $362.9 million
under our Revolving Credit Facility, net of standby letters of credit issued of
$22.5 million. We also had $45.6 million that may become available under our
Revolving Credit Facility were we to grow the balance of eligible customer
receivables and total eligible inventory balances.
Loans under the Revolving Credit Facility bear interest, at our option, at a
rate of LIBOR plus a margin ranging from 2.50% to 3.25% per annum (depending on
a pricing grid determined by our total leverage ratio) or the alternate base
rate plus a margin

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ranging from 1.50% to 2.25% per annum (depending on a pricing grid determined by
our total leverage ratio). We also pay an unused fee on the portion of the
commitments that is available for future borrowings or letters of credit at a
rate ranging from 0.25% to 0.50% per annum, depending on the average outstanding
balance and letters of credit of the Revolving Credit Facility in the
immediately preceding quarter. The weighted-average interest rate on borrowings
outstanding and including unused line fees under the Revolving Credit Facility
was 4.9% for the six months ended July 31, 2021.
The Revolving Credit Facility places restrictions on our ability to incur
additional indebtedness, grant liens on assets, make distributions on equity
interests, dispose of assets, make loans, pay other indebtedness, engage in
mergers, and other matters. The Revolving Credit Facility restricts our ability
to make dividends and distributions unless no event of default exists and a
liquidity test is satisfied. Subsidiaries of the Company may pay dividends and
make distributions to the Company and other obligors under the Revolving Credit
Facility without restriction. As of July 31, 2021, we were restricted from
making distributions in excess of $217.6 million as a result of the Revolving
Credit Facility distribution and payment restrictions. The Revolving Credit
Facility contains customary default provisions, which, if triggered, could
result in acceleration of all amounts outstanding under the Revolving Credit
Facility.
Debt Covenants. We were in compliance with our debt covenants at July 31, 2021.
A summary of the significant financial covenants that govern our Revolving
Credit Facility compared to our actual compliance status at July 31, 2021 is
presented below:
                                                                                                Required Minimum/
                                                                             Actual                  Maximum

Interest Coverage Ratio for the quarter must equal or exceed minimum 14.37:1.00

               1.00:1.00

Interest Coverage Ratio for the trailing two quarters must equal or exceed minimum

                                                             12.77:1.00               1.50:1.00
Leverage Ratio must not exceed maximum                                     1.20:1.00                4.50:1.00
ABS Excluded Leverage Ratio must not exceed maximum                        0.91:1.00                2.50:1.00
Capital Expenditures, net, must not exceed maximum                       $20.8 million            $100.0 million


All capitalized terms in the above table are defined by the Revolving Credit
Facility and may or may not match directly to the financial statement captions
in this document. The covenants are calculated quarterly, except for capital
expenditures, which is calculated for a period of four consecutive fiscal
quarters, as of the end of each fiscal quarter.
Capital Expenditures.  We lease the majority of our stores under operating
leases and our plans for future store locations anticipate operating leases, but
do not exclude store ownership. Our capital expenditures for future new store
projects should primarily be for our tenant improvements to the property leased
(including any new distribution centers and cross-dock facilities), the cost of
which is estimated to be between $1.7 million and $2.5 million per store (before
tenant improvement allowances), and for our existing store remodels, estimated
to range between $0.3 million and $0.9 million per store remodel (before tenant
improvement allowances), depending on store size. In the event we purchase
existing properties, our capital expenditures will depend on the particular
property and whether it is improved when purchased. We are continuously
reviewing new relationships and funding sources and alternatives for new stores,
which may include "sale-leaseback" or direct "purchase-lease" programs, as well
as other funding sources for our purchase and construction of those projects. If
we do not purchase the real property for new stores, our direct cash needs
should include only our capital expenditures for tenant improvements to leased
properties and our remodel programs for existing stores. We opened nine new
stores during the six months ended July 31, 2021 and currently plan to open a
total of 11 to 13 new stores during fiscal year 2022. Our anticipated capital
expenditures for the remainder of fiscal year 2021 are between $25.0 million and
$35.0 million, which includes expenditures for new stores we plan to open in
fiscal year 2022.
Cash Flow
We periodically evaluate our liquidity requirements, capital needs and
availability of resources in view of inventory levels, expansion plans, debt
service requirements and other operating cash needs. To meet our short- and
long-term liquidity requirements, including payment of operating expenses,
funding of capital expenditures and repayment of debt, we rely primarily on cash
from operations. As of July 31, 2021, beyond cash generated from operations, we
had (i) immediately available borrowing capacity of $362.9 million under our
Revolving Credit Facility and (ii) $8.7 million of cash on hand. However, we
have, in the past, sought to raise additional capital.
We expect that, for the next 12 months, cash generated from operations, proceeds
from potential accounts receivable securitizations and our Revolving Credit
Facility will be sufficient to provide us the ability to fund our operations,
provide the increased working capital necessary to support our strategy and fund
planned capital expenditures discussed above in Capital Expenditures.

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We may repurchase or otherwise retire our debt and take other steps to reduce
our debt or otherwise improve our financial position. These actions could
include open market debt repurchases, negotiated repurchases, other retirements
of outstanding debt and opportunistic refinancing of debt. The amount of debt
that may be repurchased or otherwise retired, if any, will depend on market
conditions, the Company's cash position, compliance with debt covenants and
restrictions and other considerations.
Off-Balance Sheet Liabilities and Other Contractual Obligations
We do not have any off-balance sheet arrangements as defined by Item 303(a)(4)
of Regulation S-K. The following table presents a summary of our minimum
contractual commitments and obligations as of July 31, 2021:
                                                                                          Payments due by period
                                                                   Less Than 1             1-3                3-5             More Than
(in thousands)                                  Total                 Year                Years              Years             5 Years
Debt, including estimated interest payments
(1):
Revolving Credit Facility (1)               $   240,059          $      5,749          $  11,498          $ 222,812          $       -
2019-B Class B Notes (2)                         21,068                   691             20,377                  -                  -
2019-B Class C Notes (2)                         94,310                 3,830             90,480                  -                  -
2020-A Class A Notes (2)                         24,511                   393                786             23,332                  -
2020-A Class B Notes (2)                         53,514                 1,960              3,921             47,633                  -
2020-A Class C Notes (2)                         51,505                 1,860              3,720             45,925                  -
Financing lease obligations                       7,890                 1,208              2,189              1,426              3,067
Operating leases:
Real estate                                     519,682                84,539            161,508            119,783            153,852
Equipment                                           222                   169                 37                 16                  -
Contractual commitments (3)                     131,957               122,445              9,236                276                  -
Total                                       $ 1,144,718          $    222,844          $ 303,752          $ 461,203          $ 156,919


(1)Estimated interest payments are based on the outstanding balance as of
July 31, 2021 and the interest rate in effect at that time.
(2)The payments due by period for the asset-backed notes were based on their
respective maturity dates at their respective fixed annual interest rate. Actual
principal and interest payments on the asset-backed notes will reflect actual
proceeds from the securitized customer accounts receivables.
(3)Contractual commitments primarily include commitments to purchase inventory
of $105.3 million.


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  Table of Contents
Issuer and Guarantor Subsidiary Summarized Financial Information
Conn's, Inc. is a holding company with no independent assets or operations other
than its investments in its subsidiaries. As of July 31, 2021 and January 31,
2020, the direct or indirect subsidiaries of Conn's, Inc. that were not
Guarantors (the "Non-Guarantor Subsidiaries") were the VIEs and minor
subsidiaries.
The following tables present on a combined basis for the Issuer and the
Guarantor Subsidiaries, a summarized Balance Sheet as of July 31, 2021 and
January 31, 2021, and a summarized Statement of Operations on a consolidated
basis for the six months ended July 31, 2021. The information presented below
excludes eliminations necessary to arrive at the information on a consolidated
basis. Investments in subsidiaries are accounted for by the parent company using
the equity method for purposes of this presentation. Amounts provided do not
represent our total consolidated amounts, as of July 31, 2021 and January 31,
2021, and for the six months ended July 31, 2021:
                                                           July 31,        January 31,
   (in thousands)                                            2021             2021
   Assets
   Cash, cash equivalents and restricted cash            $    10,786      $    11,638
   Customer accounts receivable                              302,153          218,923
   Inventories                                               223,662          196,463
   Net due from non-guarantor subsidiary                      11,766            8,571
   Other current assets                                      108,208          108,606
   Total current assets                                      656,575          544,201
   Long-term portion of customer accounts receivable         344,281          246,445
   Property and equipment, net                               186,072          190,962
   Right of use assets, net                                  258,702          265,798
   Other assets                                               15,907           23,512
   Total assets                                          $ 1,461,537      $ 1,270,918

   Liabilities
   Current portion of debt                               $     1,371      $       934
   Lease liability operating - current                        54,800           44,011
   Other liabilities                                         203,388          163,429
   Total current liabilities                                 259,559          208,374
   Lease liability operating - non current                   338,289          354,598
   Long-term debt                                            223,680          197,084
   Other long-term liabilities                                27,656           21,068
   Total liabilities                                     $   849,184      $   781,124



                                                             Six Months Ended
      (in thousands)                                           July 31, 2021

Revenues:


      Net sales and finances charges                        $         

728,102


      Servicing fee revenue from non-guarantor subsidiary              

10,457


      Total revenues                                                  

738,559


      Total costs and expenses                                        694,280
      Net income                                            $          44,279





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  Table of Contents
Critical Accounting Policies and Estimates
The preparation of financial statements and related disclosures in conformity
with GAAP requires us to make estimates that affect the reported amounts of
assets, liabilities, revenues and expenses, and the disclosure of contingent
assets and liabilities. Certain accounting policies are considered "critical
accounting policies" because they are particularly dependent on estimates made
by us about matters that are inherently uncertain and could have a material
impact to our Condensed Consolidated Financial Statements. We base our estimates
on historical experience and on other assumptions that we believe are
reasonable. As a result, actual results could differ because of the use of
estimates. Other than with respect to the additional policy below, the
description of critical accounting policies is included in our 2021 Form 10-K,
filed with the SEC on March 31, 2021.
Recent Accounting Pronouncements
The information related to recent accounting pronouncements as set forth in Note
1, Summary of Significant Accounting Policies, of the Condensed Consolidated
Financial Statements in Part I, Item 1, of this quarterly report on Form 10-Q is
incorporated herein by reference.

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