DCB Commercial Bank : FINANCIALS AUDITED REPORT FOR THE YEAR ENDED 31 DEC 2022

SUSTAINING DIGITAL EXCELLENCE

ANNUAL REPORT AND FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 DECEMBER 2022

2		SUSTAINING DIGITAL	DCB COMMERCIAL BANK PLC
	EXCELLENCE	ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2022

CORPORATE INFORMATION

Registered Office

DCB House,

Plot No. 182 Block R,

Magomeni Mwembechai,

P.O Box 19798,

Dar es Salaam.

Main Bankers

Bank of Tanzania,

P.O Box 2939,

Dar es Salaam.

NMB Bank Plc,

P.O Box 9213,

Dar es Salaam.

CRDB Bank Plc,

P.O Box 268,

Dar es Salaam.

Company Secretary

Ms. Regina Mduma,

DCB House,

Plot No. 182 Block R,

Magomeni Area,

P.O Box 19798,

Dar es Salaam.

Auditors

PricewaterhouseCoopers Limited, Certified Public Accountants (Tanzania), 369 Toure Drive, Oysterbay,

P.O. Box 45, Dar es Salaam.

DCB COMMERCIAL BANK PLC	SUSTAINING DIGITAL		3
ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2022	EXCELLENCE

Sustaining Digital Transformation

In today's fast-paced world, traditional banking methods are becoming increasingly outdated. With the rise of technology, banking digitally has become the new norm with our customers. This innovative approach to financial services offers our customers a convenient and efficient way to manage their finances.

Digital banking allows customers to access their accounts from anywhere in Tanzania, at any time. With just a few clicks, they can check their balance, transfer funds, and pay bills. This eliminates the need to visit a physical branch, saving time and effort.

As the world becomes increasingly digital, it is clear that our banking services must follow suit, By embracing digital banking for sustainable digital transformation.

4		SUSTAINING DIGITAL	DCB COMMERCIAL BANK PLC
	EXCELLENCE	ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2022

ABOUT THIS REPORT

The DCB Annual Report comprehensively details our business operations, strategies, financial and non-financial performance for the year 2022. Additionally, it provides valuable insights into our governance practices and structures, risk management approach, and future prospects in the context of our digital transformation-based operating environment.

Our report is a testament to our commitment to transparency and accountability, and we take pride in presenting it to our stakeholders. It highlights our achievements, challenges, and opportunities, and outlines our plans for the future.

We have made significant progress in our digital transformation journey, and our report showcases the impact of our efforts on our business performance. We

have also implemented robust governance practices and structures to ensure that we operate ethically and responsibly.

Furthermore, our report sheds light on our risk management approach, which is designed to mitigate potential threats and capitalize on opportunities. We believe that our proactive approach to risk management is critical to our long-term success.

In conclusion, our Annual Report is a comprehensive and informative document that provides a detailed overview of our business operations, strategies, and performance. We are confident that it will be of great value to our stakeholders.

Our Reporting

Framework

The financial information contained within this report has been meticulously prepared in accordance with the globally recognized International Financial Reporting Standards (IFRS). Our reporting process is guided by a set of strict guidelines and regulations, including those set forth by the Bank of Tanzania's (BoT) prudential guidelines, the National Board of Accountants and Auditors (NBAA), the Capital Market and Securities Authority (CMSA), and the Dar es Salaam Stock Exchange (DSE) guidelines.

To ensure that our report is comprehensive and informative, we have also incorporated some principles of the Integrated Reporting (IR) Framework. This framework has helped us to structure our content in a way that is both meaningful and relevant to our stakeholders.

As a company, we are committed to continuously improving our reporting process in line with the latest guidelines and international best practices. Our ultimate goal is to achieve full adherence to the Integrated Reporting Framework, which will enable us to provide our stakeholders with even greater transparency and accountability.

DCB COMMERCIAL BANK PLC	SUSTAINING DIGITAL		5
ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2022	EXCELLENCE

01	Table of
04	About this report	Contents
06	List of abbreviations

OUR COMPANY PROFILE

1. Who We Are
2. Our Values
3. Our Strategy

	11	Our Capitals	Transforming lives
	12	Key performance
		Indicators	through digital
		innovation
	13	Our Accolades
02

OUR PRODUCTS AND SERVICES

16 Sustaining Digital Excellence

03

IMPLEMENTING YOUR STRATEGY

21 Message from the Chairperson

23 Message from the Acting Managing Director

04

SUSTAINABILITY PERSPECTIVE

26	Corporate Social Responsibility	05
27	Employee Welfare
29	DCB events in pictures
	06		CORPORATE GOVERNANCE
					31 Our Board of Directors
			FINANCIAL		35 Our Management Team
			STATEMENTS