Doctor Care Anywhere : Chairman and CEO Addresses to AGM

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2022 Annual General Meeting

8 June 2022

ASX Market Announcements Office

Australian Securities Exchange

20 Bridge Street

Sydney NSW 2000

2022 Annual General Meeting - Chairman and Chief Executive Officer's Addresses

Doctor Care Anywhere Group PLC (ASX:DOC) encloses for release to the market the addresses to be delivered by the Chairman and Chief Executive Officer at today's Annual General Meeting, and the supporting presentation.

This ASX announcement was authorized for release by the Board.

Dan Curran

Chief Financial Officer & Company Secretary

- ENDS -

About Doctor Care Anywhere

Doctor Care Anywhere Group PLC is a UK-based telehealth company that is committed to delivering the best possible patient experience and clinical care through digitally enabled, joined up, evidence-based pathways on its proprietary platform. Doctor Care Anywhere utilises its relationships with health insurers, healthcare providers and corporate customers to connect with patients to deliver a range of telehealth services.

Further Information:

Simon Hinsley	Daniel Curran
NWR Communications - Investor Relations	Company Secretary
[phone]	company.secretary@doctorcareanywhere.c
[e-mail]	om

Doctor Care Anywhere Group PLC
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13-15 Bouverie Street, 2nd Floor, London EC4Y 8DP

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Doctor Care Anywhere Group PLC

Annual General Meeting of Shareholders

Wednesday 8 June - 5pm AEST (8am BST)

Chairman's Address - Richard Dammery

I'm delighted to be giving my first Chairman's Address since taking on the position, and I'd like to begin by thanking my predecessor, Jonathan Baines, for his significant contribution to the Company, not least his leadership of the Board through the IPO process, followed hard on its heels by the COVID pandemic.

It's an extraordinary thing to say, but our Board has still not had the opportunity to meet in person - although a number of us have travelled between Australia and the UK in recent months. We have become pretty good at Zoom meetings, and despite the online medium, have got to know each other well. Jonathan took leadership in moving the Board towards full independence by stepping down, and we thank him for doing this so graciously.

We have received a number of questions about share price performance. Let's face it, Doctor Care Anywhere has had a bumpy start as a listed company. After initial very positive momentum, the entire telehealth sector has re-rated, and DCA with it.

The chart on the screen shows the share price performance of the main global telehealth companies, including DCA, and it speaks for itself.

It may be that markets became overly-enthusiastic about telehealth because of the pandemic. There is no disputing that COVID accelerated the awareness of, and take up of, virtual healthcare. But your Board believes that telehealth is not a fad - it's not a COVID phenomenon - it will be feature of medical practice globally; it will endure market fluctuations; and it will lead, over time, to vastly improved access to, and the quality of, primary care.

Doctor Care Anywhere Group PLC
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Doctor Care Anywhere is part of that future, and it has achieved many significant things already in its short life, some of which you will hear more about today.

We are proud that Doctor Care Anywhere is now the largest private-sector provider of digital healthcare services in the UK, doing around 50,000 consultations a month. If you stop and think about it, that's a pretty remarkable achievement. I used the service myself when I was in the UK before Easter, and, like many of the people I have talked to, I found it really terrific: easy to use; convenient on my iPhone; and it was great how my prescription dropped into the app and could be filled without fuss at the nearest Boots Pharmacy. We mustn't forget, amidst all the market noise, that this is why our company exists, and it is making strong progress, even if the share price might suggest otherwise.

Our plan is to integrate the patient journey across primary and secondary care on a single platform, and to join up online and offline care. In the long term, this will contribute to solving systemic and global healthcare problems, such as significant and growing wait times, fragmented health journeys and increasing patient costs.

Bayju will say more about this, but the Company achieved its key targets in FY2021, especially in consultation growth - in fact, we have seen growth of more than 100% growth for two consecutive years.

Doctor Care Anywhere Group PLC
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Looking forward, the key assumptions underpinning our operating plans and budget for FY22 and FY23 are:

• Continued organic revenue and consultation growth
• Implementation of the changes to key customer contracts, in particular the AXA contract, to enhance revenue and margins; and
• Successful implementation of the new operating model.

You'll hear more from Bayju about these areas of focus, but I'm pleased to report that each is well underway and progress is being closely monitored by your Board.

Bayju and his team are also making good progress in restructuring our cost base and introducing alternative care pathways to ensure greater operating efficiency and leverage, while still supporting a quality-care experience for patients. In the UK, average NHS GP consultation times are less than 10 minutes. Our premium service will streamline patients into 15 minute consultations for simpler presentations, with 20 minute consultations still available as and when required. These efficiencies, moving away from only providing 20 minute consultations, are expected to improve the Company's economics, with year-on-year improvements in gross margin and contribution margin through this financial year, without compromising the quality of the care received.

We see 2022 as year of consolidation, as we bed down these changes, continue to invest in platform performance, and reshape the management team for the challenges ahead. I would like to thank our shareholders, our business partners, my Board colleagues and particularly Bayju and the wider DCA team for their support and hard work over the past year.

I will now hand over to CEO, Dr Bayju Thakar.

ENDS

Doctor Care Anywhere Group PLC
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13-15 Bouverie Street, 2nd Floor, London EC4Y 8DP

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CEO's Address - Dr Bayju Thakur

Thank you Richard and thank you to everyone who has taken the time to join us for our second AGM. As kindly introduced earlier my name is Bayju Thakar and I am the CEO and co-founder of Doctor Care Anywhere.

I thought it helpful if I spend a few minutes reminding ourselves about what we do, why we do it, and then go into our highlights for 2021 and how that has set very strong foundations for an exciting future.

We exist to make healthcare better. That's not an easy thing to do. But we are making significant strides. And we are doing that by using our proprietary technology to improve access to high quality healthcare via our app 24/7, 365 days a year. Patients can book a doctor of their choice, at a time of their choice, and conduct consultations on their phone or laptop from wherever they are. Their records are all stored in the cloud and available to them, or to be shared if they wish, at the touch of the button. Prescriptions and referrals are seamless. It is not 'Zoom for doctors'. It is an entirely new way of accessing, interacting, and managing one's healthcare.

Our patients access our services, as you can see on this slide, via some of the largest insurance and hospital partners in the world. And for these insurance and hospital partners, we are absolutely strategic. For insurers, we are able to reduce claims costs, improve transparency and, crucially, improve their member satisfaction. For hospitals, we open up new revenue streams and provide access to the patient at the very start of their journey ensuring they end up in their hospitals when clinically appropriate.

But why do we matter to the patient?

Because we are solving real health system problems that exist today; and in doing so we make a difference to patients' lives and to the economics of our partners, which in turn benefit us. It is a 'win, win' approach.

Doctor Care Anywhere Group PLC
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13-15 Bouverie Street, 2nd Floor, London EC4Y 8DP