20

20

Universal

Registration

Document

including the Annual Financial Report

Elis | Document d'enregistrement universel 2020 | I

Contents

1.

Presentation of the Group and its activities

03

1.1

Elis in 2020

04

1.2

Strategy

17

1.3

Our customers

25

1.4

Governance

37

2.

Corporate governance

41

2.1

Governance

42

2.2

Compensation of corporate offi cers

68

2.3

Participation of shareholders at general shareholders'

meetings

96

2.4

Factors likely to have an impact in the event

of a public offering

96

2.5

Summary table of the delegations of authority

and powers granted to the Management Board

97

2.6

Supervisory Board's observations

on the Management Board's report

98

3.

The Group's approach to CSR

101

3.1

The Group's approach to CSR

102

3.2

Employee-related risks

105

3.3

Environmental risks

112

3.4

Sustainable purchasing

119

3.5

Summary of environmental and social information

121

3.6

Cross-reference with the United Nations Global

Compact

124

3.7

Report by one of the Statutory Auditors, appointed

as an independent third party, on the consolidated

disclosure of non-fi nancial performance presented

in the Group's management report

125

4.

Risk factors, risk control, insurance policy,

and vigilance plan

129

4.1

Risk factors

130

4.2

Elis Group's internal control and risk management

4.3

system

142

Group insurance

146

4.4

Vigilance plan

147

General remarks: In this Universal Registra Document, unless otherwise stated, the terms "Company" and "Elis" refer to Elis, a joint-stock

corporation (société anonyme) headquartered at 5, boulevard Louis Loucheur, 92210 Saint-Cloud (France) and registered with the Nanterre Trade and Companies register under number 499 668 440.The term "Group" refers to the Company and its consolidated subsidiaries as a whole.

Rounding: Certain figures (including figures expressed in thousands or millions) and percentages in this Universal Registration Document have been rounded. As a result, the sum of the rounded amounts may present immaterial differences compared to the total reported amounts.

5.

Comments on financial year 2020

151

Cross-reference tables

285

5.1

Highlights of fi nancial year 2020

AFR

152

5.2

Group results

152

AFR

5.3

Events after the reporting period

161

AFR

5.4

Recent developments

161

5.5

Outlook

161

AFR

5.6

Future investments

161

5.7

Research and development activities

161

AFR

5.8

Elis's results

162

AFR

5.9

Five-year fi nancial summary

162

AFR

5.10 Legal, fi nancial and tax information

about the Company

AFR

163

- Cross-reference table for

the universal registration document

285

- Cross-reference table with

the Management Board's

management report

287

- Global Reporting Initiative (GRI)

Standards

292

- GRI content index

294

6.

Financial statements for the year ended

December 31, 2020

167

6.1 Consolidated fi nancial statements

168

AFR

6.2 Statutory Auditors' report on the consolidated fi nancial statements for the year ended

December 31, 2020

AFR

240

6.3

Elis parent company fi nancial statements

243

AFR

6.4

Statutory Auditors' report on the fi nancial statements

262

AFR

6.5 Statutory Auditors' special report on regulated

agreements

265

This is a translation into English of the Universal Registration Document (including the Annual Financial Report) of the Company issued in French and it is available on the website of the Issuer.

7.

Other information about the Company, its share capital and share ownership

  1. Information about the Company
  2. Share capital and share ownership AFR
  3. Trading of shares
  4. Investor relations
  5. Provisional fi nancial communications calendar
  6. Material agreements
  7. Simplifi ed organizational chart of the Group and its main subsidiaries

8.

Additional information

  1. Persons responsible AFR
  2. Statutory Auditors
  3. Cross-referencetables

This Universal Registration Document was filed on March 30,

267 2021 with the French Financial Markets Authority (Autorité des marchés financiers - AMF), in its capacity as competent

268authority under Regulation (EU) 2017/1129, without prior

268approval, in accordance with Article 9 of said Regulation.

277

The Universal Registration Document may be used for the

278purpose of a public offering of securities or the admission

278of securities to trading on a regulated market if it is

  1. supplemented by a transaction note and, where applicable, a summary and any addenda made to the Universal Registration Document. All this material must be approved
  2. by the AMF in accordance with Regulation (EU) 2017/1129.

Pursuant to Article 19 of Regulation (EU) 2017/1129, the following information is included in this Universal Registration Document by reference:

283

• the consolidated financial statements of the Elis Group

284

relating to the

2019 financial

year and the Statutory

Auditors' report

appearing in

sections 6.1 and 6.2 of

  1. the 2019 Universal Registration Document, available on
  2. the Company's website:https://fr.elis.com/sites/fr.elis. com/files/2020/04/14/Elis%20-%202019%20Universal%20Registration%20Document.pdf
    • the consolidated financial statements of the Elis Group relating to the 2018 financial year and the Statutory Auditors' report appearing in sections 6.1 and 6.2 of the 2018 Universal Registration Document, available on the Company's website:https://fr.elis.com/sites/fr.elis.com/ files/2019/12/27/Elis%20-%202018%20Registration%20document.pdf

Information in the annual financial report is identified on the contents page by the symbol AFR

Elis | Universal Registration Document 2020 |1

2 | Elis | Universal Registration Document 2020

1

Presentation of the Group and its activities

1.1 ELIS IN 2020

04

Elis, a global leader in bespoke solutions

05

Message from the Chairmen

06

An international presence

08

History and 2020 highlights

10

Key fi gures in 2020

14

1.2 STRATEGY

17

Business model

18

Focus on CSR

20

Focus on innovation

23

1.3 OUR CUSTOMERS

25

Focus on the customer experience

26

Hospitality

28

Industry

30

Healthcare and social welfare

32

Trade and Services

34

1.4 GOVERNANCE

37

Supervisory Board

38

Executive Committee

39

Elis | Universal Registration Document 2020 |3

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Elis SA published this content on 09 April 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 09 April 2021 06:57:02 UTC.