* Company increases resources to respond; provides tips for customers to prepare and stay safe
BGE is closely monitoring the path of Tropical Storm Isaias, which has the potential for high wind and heavy rain throughout the day on Tuesday. This could result in widespread power outages and significant flooding for customers in central
Crews from BGE's sister Exelon company ComEd in
BGE is taking the appropriate steps to prepare for this severe weather, while also ensuring the health and safety of employees and customers during the pandemic. The company will ensure all personnel, as well as the personnel from other companies supporting BGE, are abiding by all CDC and state government executive orders on social distancing and personal hygiene guidelines in the field and while on rest. To ensure the safety of employees and customers while restoration work is being completed, customers are asked to please practice social distancing with crews as they work to restore service.
Just like BGE prepares for damage that may occur, customers are strongly encouraged to prepare for severe weather.
Preparation Tips:
Have a supply of bottled water and easy-to-prepare, non-perishable foods available.
Charge cell phones and other mobile devices. Consider backup chargers.
Have a flashlight with fresh batteries on each floor of your home.
More tips available at bge.com.
Safety Tips:
Always stay away from any storm damaged electrical equipment, especially downed power lines and tree limbs that may come into contact with power lines.
Check on elderly neighbors and relatives.
Don't connect your generator directly to your home's wiring. Never use a generator indoors or in an attached garage. Read and adhere to the manufacturer's instructions for safe operation.
Customers with special needs, such as those who may be elderly, disabled or dependent on electricity for medical equipment or to refrigerate medication, should have alternate arrangements in place should they experience an extended power outage.
To report an outage or downed wire, 1-877-778-2222, or customers can report and track their outage through the company's mobile app or website at bge.com. The company's interactive outage map also provides information about outages across the company's system and gives an estimate of how quickly power is expected to be restored.
As part of its own preparation efforts ahead of hurricane season, BGE works to modernize the local energy grid and harden its system against severe weather. This work includes inspecting existing infrastructure, replacing aging infrastructure, trimming trees that could potentially impact the system, building new underground equipment, and installing smart technology that can automatically restore service more quickly or isolate damage.
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BGE, founded in 1816 as the nation's first gas utility and headquartered in
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