FNB Botswana
Integrated Report
2022
First National Bank of Botswana Limited | Integrated Report 2022 |
Table
of contents
1 | FNB Botswana overview | 1 |
2 | 2022 performance at a glance | 2 |
3 | About this report | 4 |
4 | Introduction to FNB Botswana | 8 |
5 | What drives our business | 22 |
Material matters | 24 | |
6 | Our strategy | 32 |
7 | Leadership reports | 40 |
Interview with the Chairperson | 40 | |
Chief Executive Officer's review | 44 | |
Chief Financial Officer's review | 50 | |
8 | People and community | 54 |
Human resources | 55 | |
Shared value | 61 | |
9 | Governance and remuneration | 66 |
Governance | 67 | |
Remuneration | 94 | |
10 | Annual financial statements | 100 |
11 | Glossary | 242 |
12 | Shareholder information | 244 |
Notice of Annual General Meeting | 248 | |
Form of proxy | 249 |
1 FNB Botswana
overview
Our purpose is to be a trusted partner committed to building a shared future of prosperity
Vision
We strive to be the world-class financial solutionist of choice, consistently delivering unmatched customer experience.
Delivering through our strategic objectives
Vision 2025 Strategy
Digital Transformation
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Creating and preserving value, and mitigating value erosion through material matters:
- Challenges in the economic and political landscape
- Ensuring ethical conduct and compliance
- Digitalisation that drives a secure customer experience and financial inclusion
- Competing for customers
- Employee wellbeing and engagement
- Business continuity and efficiency
- Climate change and extreme events
- Crime targeted at banking assets
Mission
Our empowered people provide vibrant spaces and use cutting- edge platforms to create sustainable shared value for all.
Creating shared value for our key stakeholders:
• | Customers | • | Media |
• | Employees | • | Communities |
• | Shareholders | • | Organised labour |
• | Regulators | • | Government |
• | Suppliers |
And keeping our promises to our stakeholders:
Be | Build | Always do | ||||||||||
deeply | trust, not | the right | ||||||||||
invested | territory | thing | ||||||||||
Make a | Value our | Have | Stay | |||||||||
promise | differences | courage | curious | |||||||||
1
First National Bank of Botswana Limited | Integrated Report 2022 |
2 2022 performance at a glance
Financial value created
FNBB achieved strong growth in profit before tax as credit losses normalised and the bank experienced a healthy increase in non-interest revenue. This was driven mainly by a recovery in the foreign exchange business and lively customer activity, resulting in increased transaction volumes.
- P16.1 billion
gross loans and advances (2021: 14.9 billion)
- P21.3 billion
customer deposits (2021: P21.4 billion)
- P1 199million
profit before tax (2021: P901 million)
▼ 26t
ordinary dividend per share (2021: 55t inclusive of special dividend)
- 25.7%
return on equity (2021: 18.4%)
- 51.1%
cost-to-income ratio (2021: 51.9%)
2
Strategic and shared value created
Solutionist people
73.1%
Culture Risk Assessment dipstick survey
- 3.8
average organisational performance rating
(2021: 3.53)
Operational efficiencies
- P14 million
cost reduction from efficiencies
(2021: P27.5 million)
Read more about efficiencies realised on page 36.
- 98%
process mapping, documentation and governance
(2021: 95%)
- 47.7%
business process optimisation
(2021: 35%)
- 1.5%
process automation, digitalisation
and robotics (2021: 1.5%)
2022 performance at a glance
Value protection
Strong risk focus
towards effective risk management
Shared value
- P1.9 billion
transactional value through CashPlus (2021: P814 million)
- P336 million
procurement spend (2021: P309 million)
- P272 million
taxes paid to Government
(2021: P232 million)
- P628 million
employee salaries and benefits
(2021: P652 million)
- P6.8 million
total corporate social investment (CSI)
(2021: P6.8 million)
- P4.7 million
invested in employee training
(2021: P3.7 million)
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First National Bank of Botswana Limited published this content on 13 October 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 13 October 2022 12:51:04 UTC.