IIFL Finance : Sustainability Report

Fulfilling Aspirations, Sustainably and Responsibly

SUSTAINABILITY REPORT 2021-22

About the report

Since we published our first Sustainability Report last year, ESG (Environment, Social, and Governance) issues gained even more prominence. ESG discussions and considerations are into the board rooms, with companies looking at incorporating ESG into their business strategies.

Scope and boundary

The Report covers the operations of IIFL Finance along with its subsidiaries: IIFL Home Finance Limited (hereafter referred to as 'IIFL Home Finance', 'IIFL HFL') and IIFL Samasta Microfinance Limited (hereafter referred to as 'IIFL Samasta').

Responsibility statement

The content of this Report is prepared by the senior management of IIFL Finance, and reviewed and approved by the Board of Directors to ensure accuracy, completeness and relevance of the information presented.

At IIFL Finance, we look at the Sustainability Report not just as a disclosure requirement but also as a strategic tool that enables us in integrating sustainability within our operations. Thus, creating shared value for all stakeholders. We are committed to:

Utilizing our products to create positive social and environmental impacts

Making meaningful contributions towards communities, especially the underserved

Mitigating sustainability risks

Reducing our environmental footprint

Cascading sustainable practices within our business and supply chain partners

Reporting principles and frameworks

This Report has been developed with reference to the Global Reporting Initiative (GRI) Standards: Core Option and additional relevant standards as prescribed by Sustainability Accounting Standards Board (SASB). The

Report has also adopted the capital accounting approach as provided in the Integrated Reporting framework prescribed by the International Integrated Reporting Council (IIRC).

Forward-looking statement

This Report contains statements about expected future events and financials of IIFL Finance and Group companies, which are forward-looking. By their nature, forward-looking statements require us to make assumptions

and are subject to inherent risks and uncertainties. There is significant risk that the assumptions, predictions, and other forward-looking statements may not prove to be accurate. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause actual future results and events to differ materially from those expressed in the forward-looking statements.

Accordingly, IIFL Finance (hereafter referred to as 'IIFL', 'we' or the 'Company') is pleased to present the Company's second Sustainability Report. Through this Report, we intend to provide a holistic communication of IIFL non- financial performance. The Report is interlinked with important reports of subsidiary companies of IIFL.

External assurance

The content and data disclosed in this Report is externally assured by BDO India LLP as per AA1000 Assurance Standard v3 (2020) - Type 2.

We welcome your feedback on our Report and performance at [e-mail], csteam@ iifl.com.

Scan to download

Please find our online version at:https://www.iifl.com/

Fulfilling aspirations, responsibly and sustainably

The financial services sector is currently navigating a changing world where there is rising expectation to be conscious of the responsible use of resources. Those organizations that pivot around their purpose and prioritize ESG initiatives have the potential to unlock immense value for business and communities. Responsible conduct of business has always been an intrinsic part of IIFL Finance's operations and in FY 2020-21, we started reporting on our ESG performance. We are integrating sustainability as an important aspect across various stages of our operations including product development, community engagement, environmental footprint, and risk management.

As we incorporate environmental consciousness to reduce our footprint, we continue to strengthen our focus on responsible lending and financial inclusion. We are proud to be driving financial inclusion across the country. Within the organization, we create a culture of inclusivity that invests in the growth and well-being of our employees. Our digitalization initiatives have paved the way for greater reach and paperless processes.

We are confident that our commitment and investments in ESG initiatives over time will be instrumental in our pursuit of value creation for the people whose lives we touch, and the planet at large.

Navigating this report

Our capitals

Financial Physical Intellectual

Human	Social &	Natural
	relationship

Our stakeholders

Customers	Investors/
Shareholders
Community/	Government/
NGOs	Regulators
Employees	Business partners/
Suppliers

IIFL Home Loan	IIFL Group	IIFL Home Loan	IIFL Home Loan	IIFL Finance
IIFL Foundation	IIFL Home Loan	IIFL Finance	IIFL Finance	IIFL Group
IIFL Finance			IIFL Live	IIFL Home Loan
			IIFL Corporate
			IIFL Commodities
Click above links to visit

What's inside

01	Who we are?
	Introducing IIFL Finance	06
	Our product offerings	08
	Our reach	10

02	How we performed
	Message from the Managing Director	14
	Message from the Director, IIFL Foundation	16
	Year in review	18
	Awards and recognition	20

03	How we create value
	Our value-creation model	24
	Interlinkages between the capitals	26
	Integrating sustainability in our business	28

04	ESG in action at IIFL
	Economic growth	40
	Sustainable financing	42
	Governance and ethical behavior	48
	Serving our customers	55
	Nurturing our workforce	62
	Community relationships	70
	Environmental stewardship	78
	Annexure 1: GRI content index	81

Our

reporting suite

Report

Sustainability Report

Provides an overview of our ESG performance at a consolidated level

Intended readers Navigation tools

Primarily for ESG analysts, investors, community; relevant to all stakeholders

	IIFL Finance Annual Report FY 2021-22	Investors, regulators
	Discusses the financial and non-financial	and debt providers;	Click here to
	performance of the lending business in the year, along	relevant to all	view Report
	with the road ahead	stakeholders

IIFL Home Finance Annual Report FY 2021-22	Investors, regulators
Discusses the financial and non-financial	and debt providers;
performance of the home finance business in the	relevant to all
year, along with the road ahead	stakeholders

IIFL Home Finance Sustainability Report FY	Primarily for ESG
2021-22	analysts, investors,
Discusses the ESG performance of the home finance	community; relevant to
business in the year, along with the road ahead	all stakeholders

IIFL Samasta Microfinance Annual Report FY	Investors, regulators
2021-22	and debt providers;
Discusses the financial performance of the microfinance	relevant to all
business in the year, along with the road ahead	stakeholders

IIFL Samasta Microfinance Sustainability	Primarily for ESG
Report FY 2021-22	analysts, investors,
Discusses the ESG performance of the microfinance	community; relevant to
business in the year, along with the road ahead	all stakeholders

Click here to view Report

Click here to view Report

Click here to view Report

Click here to view Report