Except as otherwise stated, all financial results discussed below are presented in accordance with generally accepted accounting principles in
2023 Fourth Quarter and Full-Year Highlights:
- Full-year total revenue was within the Company’s previously provided guidance range of
$320 to$340 million . Total revenue of$70.7 million in the fourth quarter and$329.1 million for the full year, representing year-over-year decreases of 18% and 5%, respectively. - Total Nights Delivered per member increased 2% in 2023 compared to 2022. Total Nights Delivered of 40,600 in the fourth quarter and 185,000 for the full-year 2023, representing year-over-year decreases of 14% and 1%, respectively.
- Residence occupancy in the fourth quarter and full year of 2023 of 65% and 72%, respectively, compared to 73% and 81% in the comparable 2022 periods. Residence average daily rates (“ADR”) were approximately
$1,700 and$1,800 in the fourth quarter and full-year 2023 periods, respectively, compared to approximately$1,900 and$1,800 in the comparable 2022 periods. - Total Active Subscriptions of approximately 13,800 as of
December 31, 2023 , were comprised of approximately 11,300Inspirato Club subscriptions and approximately 2,500Inspirato Pass subscriptions. More than 75% of new sales made in 2023 were for contract terms of two years or more. - Launched Inspirato Rewards, the Company’s first ever loyalty program, in
August 2023 . As ofDecember 31, 2023 , approximately 47% ofInspirato members had earned Rewards status based on 2023 annual spend of at least$20,000 . Inspirato for Good (“IFG”) andInspirato for Business (“IFB”) had fourth quarter contracted sales of$2.1 million and$2.8 million , respectively. For the full year 2023, IFG and IFB had contracted sales of$9.6 million and$14.5 million , respectively. Additionally, IFG sold more than 3,000 travel and membership packages in its first full year of operations, which are not included in the Company’s subscription count.- Net loss of
$15.9 million in the fourth quarter of 2023, compared to a net loss of$14.6 million in the fourth quarter of 2022. Full-year 2023 net loss was$93.9 million compared to a net loss of approximately$51.1 million in 2022. The fourth quarter and full year 2023 net loss included asset impairments predominantly related to properties in one geographic location of$6.5 million and$40.8 million , respectively. - Full-year 2023 Adjusted EBITDA loss, a non-GAAP financial measure defined below, was favorable compared to the Company’s previously provided guidance range of an Adjusted EBITDA loss between
$30 million and$45 million . Adjusted EBITDA loss of$5.4 million in the fourth quarter of 2023 and$29.3 million for the full-year 2023 compared to Adjusted EBITDA losses of$9.5 million and$32.1 million in the comparable 2022 periods.
Management Commentary
“I’m excited about our positioning heading into 2024,” commented Chief Executive Officer,
Chief Financial Officer,
2024 Guidance
For 2024,
In 2024, the Company plans to focus on better aligning its current offerings to its short- and long-term priorities of profitable operations, improved member engagement and increased travel revenue per member. As a result of this realignment, the Company anticipates a reduction of its Pass member base by a similar amount as 2023 and to exit the year with a similar amount of Club members as year-end 2023.
In 2023,
The Company currently expects its strategic partnership with
These statements are forward-looking and actual results may differ materially. Refer to the Forward-Looking Statements section below for information on the factors that could cause Inspirato’s actual results to differ materially from these forward-looking statements.
Forward-looking Adjusted EBITDA is a forward-looking non-GAAP financial measure. The Company is unable to reconcile forward-looking Adjusted EBITDA to net income, its most directly comparable forward-looking GAAP financial measure, without unreasonable effort, as a result of the uncertainty regarding, and the potential variability of, reconciling items such as equity-based compensation expense. However, it is important to note that material changes to reconciling items could have a significant effect on Inspirato’s future GAAP results.
2023 Financial Results and Operational Metrics
The following table provides the components of gross margin for the periods ended
Three Months Ended | Year Ended | |||||||||||||||||||||
(Unaudited, in millions) | 2022 | 2023 | % Change | 2022 | 2023 | % Change | ||||||||||||||||
Travel revenue | $ | 46.5 | $ | 38.1 | (18.1 | )% | $ | 198.9 | $ | 190.3 | (4.4 | )% | ||||||||||
Subscription revenue | 39.3 | 31.7 | (19.3 | )% | 145.7 | 137.6 | (5.5 | )% | ||||||||||||||
Rewards and other revenue | 0.8 | 0.9 | 12.5 | % | 1.0 | 1.2 | 28.2 | % | ||||||||||||||
Total revenue | 86.6 | 70.7 | (18.4 | )% | 345.5 | 329.1 | (4.8 | )% | ||||||||||||||
Cost of revenue | 60.7 | 51.4 | (15.3 | )% | 228.4 | 233.9 | 2.4 | % | ||||||||||||||
Asset impairments | 0.9 | 6.5 | n/m | 0.9 | 40.8 | n/m | ||||||||||||||||
Gross margin | $ | 25.0 | $ | 12.8 | (48.7 | )% | $ | 116.2 | $ | 54.4 | (53.2 | )% | ||||||||||
Gross margin (%) | 29 | % | 18 | % | N/A | 34 | % | 17 | % | N/A |
n/m = not meaningful
The following table provides a breakdown of Nights Delivered, Occupancy and ADR for the periods ended
Three months ended | Year ended | |||||||||||||||||||||||
2021 | 2022 | 2023 | 2021 | 2022 | 2023 | |||||||||||||||||||
Residences | ||||||||||||||||||||||||
Paid Nights Delivered | 16,000 | 14,500 | 14,100 | 61,100 | 67,800 | 61,400 | ||||||||||||||||||
Total Nights Delivered | 24,800 | 27,700 | 24,400 | 94,800 | 114,900 | 111,600 | ||||||||||||||||||
Occupancy | 84 | % | 73 | % | 65 | % | 88 | % | 81 | % | 72 | % | ||||||||||||
ADR | $ | 1,693 | $ | 1,923 | $ | 1,687 | $ | 1,557 | $ | 1,825 | $ | 1,825 | ||||||||||||
Hotels | ||||||||||||||||||||||||
Paid Nights Delivered (1) | 8,600 | 10,400 | 9,600 | 29,300 | 38,900 | 41,900 | ||||||||||||||||||
Total Nights Delivered (1) | 14,300 | 19,500 | 16,200 | 48,200 | 72,700 | 73,400 | ||||||||||||||||||
Occupancy (2) | 77 | % | 70 | % | 70 | % | 79 | % | 79 | % | 72 | % | ||||||||||||
ADR (2) | $ | 956 | $ | 970 | $ | 925 | $ | 962 | $ | 970 | $ | 935 | ||||||||||||
Total | ||||||||||||||||||||||||
Paid Nights Delivered (1) | 24,600 | 24,900 | 23,700 | 90,500 | 106,600 | 103,300 | ||||||||||||||||||
Total Nights Delivered (1) | 39,100 | 47,200 | 40,600 | 143,000 | 187,600 | 185,000 | ||||||||||||||||||
Occupancy (2) | 82 | % | 72 | % | 67 | % | 85 | % | 80 | % | 72 | % | ||||||||||||
ADR (2) | $ | 1,364 | $ | 1,513 | $ | 1,464 | $ | 1,364 | $ | 1,513 | $ | 1,464 |
(1) | Includes net rate hotel nights. |
(2) | Excludes net rate hotel nights as we purchase individual nights but do not have a total number of nights obligation. |
Reconciliation of Non- GAAP Financial Measures
In addition to Inspirato’s results determined in accordance with GAAP,
There are limitations related to the use of these non-GAAP financial measures, including that they exclude significant expenses that are required by GAAP to be recorded in Inspirato’s financial measures. Other companies may calculate non-GAAP financial measures differently or may use other measures to calculate their financial performance, and therefore, our non-GAAP financial measures may not be directly comparable to similarly titled measures of other companies. Thus, these non-GAAP financial measures should be considered in addition to, and not as a substitute for or superior to, measures of financial performance prepared in accordance with GAAP and should not be considered as an alternative to any measures derived in accordance with GAAP.
Adjusted Net Loss. Adjusted Net Loss is a non-GAAP financial measure that
The above items are excluded from Inspirato’s Adjusted Net Loss measure because management believes that these costs and expenses are not indicative of core operating performance and do not reflect the underlying economics of Inspirato’s business.
Adjusted EBITDA. Adjusted EBITDA is a non-GAAP financial measure that
The above items are excluded from Inspirato’s Adjusted EBITDA measure because management believes that these costs and expenses are not indicative of core operating performance and do not reflect the underlying economics of Inspirato’s business.
Free Cash Flow.
See below for reconciliations of non-GAAP financial measures.
Key Business and Other Operating Metrics
Active Subscriptions.
Total Nights Delivered. Total Nights Delivered includes all Paid,
Consolidated Statements of Operations and Comprehensive Loss (in thousands, except per share data) (unaudited) | |||||||||||||||
Three Months Ended | Year Ended | ||||||||||||||
2022 | 2023 | 2022 | 2023 | ||||||||||||
Revenue | $ | 86,627 | $ | 70,710 | $ | 345,530 | $ | 329,100 | |||||||
Cost of revenue (including depreciation of | 60,708 | 51,444 | 228,401 | 233,942 | |||||||||||
Asset impairments | 925 | 6,496 | 925 | 40,844 | |||||||||||
Gross margin | 24,994 | 12,770 | 116,204 | 54,314 | |||||||||||
General and administrative (including depreciation of | 16,518 | 15,879 | 65,807 | 72,117 | |||||||||||
Sales and marketing | 8,216 | 8,496 | 39,368 | 32,884 | |||||||||||
Operations | 10,484 | 3,518 | 42,372 | 28,125 | |||||||||||
Technology and development | 4,385 | 1,965 | 14,219 | 11,330 | |||||||||||
Depreciation and amortization | 1,026 | 781 | 3,191 | 3,773 | |||||||||||
Interest (income) expense, net | (19 | ) | (71 | ) | 188 | 1,133 | |||||||||
(Gain) loss on fair value instruments | (1,329 | ) | (1,825 | ) | 1,696 | (2,368 | ) | ||||||||
Other (income) expense, net | 92 | 76 | (355 | ) | 457 | ||||||||||
Loss and comprehensive loss before income taxes | (14,379 | ) | (16,049 | ) | (50,282 | ) | (93,138 | ) | |||||||
Income tax expense (benefit) | 210 | (188 | ) | 799 | 721 | ||||||||||
Net loss and comprehensive loss | (14,589 | ) | (15,861 | ) | (51,081 | ) | (93,859 | ) | |||||||
Net loss and comprehensive loss attributable to noncontrolling interests | 8,007 | 7,076 | 27,024 | 42,104 | |||||||||||
Net loss and comprehensive loss attributable to | $ | (6,582 | ) | $ | (8,785 | ) | $ | (24,057 | ) | $ | (51,755 | ) | |||
Loss Attributable to | |||||||||||||||
Basic and diluted weighted average Class A shares outstanding | 2,956 | 3,500 | 2,616 | 3,380 | |||||||||||
Basic and diluted net loss attributable to | $ | (2.23 | ) | $ | (2.51 | ) | $ | (9.20 | ) | $ | (15.31 | ) | |||
Consolidated Balance Sheets (in thousands, except par value) (unaudited) | |||||||
2022 | 2023 | ||||||
Assets | |||||||
Current assets | |||||||
Cash and cash equivalents | $ | 80,278 | $ | 36,566 | |||
Restricted cash | 1,661 | 5,700 | |||||
Accounts receivable, net | 3,140 | 3,306 | |||||
Accounts receivable, net – related parties | 663 | 842 | |||||
Prepaid member travel | 19,915 | 20,547 | |||||
Prepaid expenses | 10,922 | 6,135 | |||||
Other current assets | 302 | 1,744 | |||||
Total current assets | 116,881 | 74,840 | |||||
Property and equipment, net | 18,298 | 19,504 | |||||
21,233 | 21,233 | ||||||
Right-of-use assets | 271,702 | 209,702 | |||||
Other noncurrent assets | 2,253 | 5,448 | |||||
Total assets | $ | 430,367 | $ | 330,727 | |||
Liabilities | |||||||
Current liabilities | |||||||
Accounts payable and accrued liabilities | $ | 36,086 | $ | 22,748 | |||
Deferred revenue | 167,733 | 160,493 | |||||
Lease liabilities | 74,299 | 61,953 | |||||
Total current liabilities | 278,118 | 245,194 | |||||
Deferred revenue, noncurrent | 18,321 | 17,026 | |||||
Lease liabilities, noncurrent | 208,159 | 196,875 | |||||
Convertible note | — | 23,854 | |||||
Warrants | 759 | 48 | |||||
Other noncurrent liabilities | — | 2,428 | |||||
Total liabilities | 505,357 | 485,425 | |||||
Commitments and contingencies | |||||||
Equity (Deficit) | |||||||
Class A common stock, par value | 6 | 7 | |||||
Class B common stock, par value | — | ||||||
Class V common stock, | 6 | 6 | |||||
Preferred stock, par value | — | — | |||||
Additional paid-in capital | 245,652 | 255,527 | |||||
Accumulated deficit | (233,931 | ) | (285,782 | ) | |||
Total equity (deficit) excluding noncontrolling interest | 11,733 | (30,242 | ) | ||||
Noncontrolling interests | (86,723 | ) | (124,456 | ) | |||
Total equity (deficit) | (74,990 | ) | (154,698 | ) | |||
Total liabilities and equity (deficit) | $ | 430,367 | $ | 330,727 | |||
Consolidated Statements of Cash Flows (in thousands) (unaudited) | |||||||
Year Ended December 31, | |||||||
2022 | 2023 | ||||||
Cash flows from operating activities: | |||||||
Net loss | $ | (51,081 | ) | $ | (93,859 | ) | |
Adjustments to reconcile net loss to net cash provided by (used in) operating activities: | |||||||
Depreciation and amortization | 5,436 | 10,553 | |||||
Note financing costs included in interest expense, net | — | 1,859 | |||||
Loss on disposal of fixed assets | 207 | 685 | |||||
(Gain) loss on fair value instruments | 1,696 | (2,368 | ) | ||||
Asset impairments | 925 | 40,844 | |||||
Equity-based compensation | 8,802 | 13,652 | |||||
Amortization of right-of-use assets | 88,098 | 87,623 | |||||
Changes in operating assets and liabilities: | |||||||
Accounts receivable, net | (751 | ) | (370 | ) | |||
Accounts receivable, net – related parties | (277 | ) | (179 | ) | |||
Prepaid member travel | 930 | 432 | |||||
Prepaid expenses | (4,577 | ) | 1,421 | ||||
Other assets | (725 | ) | (1,955 | ) | |||
Accounts payable and accrued liabilities | (4,078 | ) | (6,123 | ) | |||
Deferred revenue | (5,209 | ) | (13,614 | ) | |||
Lease liabilities | (85,085 | ) | (89,775 | ) | |||
Deferred rent | — | — | |||||
Other liabilities | — | (219 | ) | ||||
Net cash used in operating activities | (45,689 | ) | (51,393 | ) | |||
Cash flows from investing activities: | |||||||
Development of internal-use software | (5,420 | ) | (5,819 | ) | |||
Purchase of property and equipment | (8,850 | ) | (6,305 | ) | |||
Net cash used in investing activities | (14,270 | ) | (12,124 | ) | |||
Cash flows from financing activities: | |||||||
Repayments of debt | (27,267 | ) | — | ||||
Proceeds from debt | 14,000 | 25,000 | |||||
Payments of financing costs for Note | — | (1,859 | ) | ||||
Common unit redemptions | — | — | |||||
Preferred unit redemptions | — | — | |||||
Proceeds from reverse recapitalization | 90,070 | — | |||||
Payments of reverse recapitalization costs | (23,899 | ) | — | ||||
Proceeds from issuance of Class A common stock | 5,000 | 105 | |||||
Payments of employee taxes for share based awards | (669 | ) | (178 | ) | |||
Proceeds from option exercises | 1,894 | 776 | |||||
Distributions | (184 | ) | — | ||||
Net cash provided by financing activities | 58,945 | 23,844 | |||||
Net decrease in cash, cash equivalents and restricted cash | (1,014 | ) | (39,673 | ) | |||
Cash, cash equivalents and restricted cash – beginning of year | 82,953 | 81,939 | |||||
Cash, cash equivalents and restricted cash – end of year | $ | 81,939 | $ | 42,266 | |||
Reconciliation of Net Loss to Adjusted EBITDA (Unaudited) | ||||||||||||||||
Three Months Ended | Year Ended | |||||||||||||||
(in thousands) | 2022 | 2023 | 2022 | 2023 | ||||||||||||
Net loss and comprehensive loss | $ | (14,589 | ) | $ | (15,861 | ) | $ | (51,081 | ) | $ | (93,859 | ) | ||||
Interest (income) expense, net | (19 | ) | (71 | ) | 188 | 1,133 | ||||||||||
Income tax expense (benefit) | 210 | (188 | ) | 799 | 721 | |||||||||||
Depreciation and amortization | 1,881 | 3,507 | 5,436 | 10,553 | ||||||||||||
Equity-based compensation | 3,373 | 2,578 | 8,802 | 13,652 | ||||||||||||
(Gain) loss on fair value instruments | (1,329 | ) | (1,825 | ) | 1,696 | (2,368 | ) | |||||||||
Asset impairments | 925 | 6,496 | 925 | 40,844 | ||||||||||||
Public company readiness costs | — | — | 1,092 | — | ||||||||||||
Adjusted EBITDA | $ | (9,548 | ) | $ | (5,364 | ) | $ | (32,143 | ) | $ | (29,324 | ) | ||||
Adjusted EBITDA Margin (1) | (11.0 | )% | (7.6 | )% | (9.3 | )% | (8.9 | )% |
(1) | We define Adjusted EBITDA Margin as Adjusted EBITDA as a percentage of total revenue for the same period. |
Reconciliation of Net Loss to Adjusted Net Loss (Unaudited) | ||||||||||||||||
Three Months Ended | Year Ended | |||||||||||||||
(in thousands) | 2022 | 2023 | 2022 | 2023 | ||||||||||||
Net loss and comprehensive loss | $ | (14,589 | ) | $ | (15,861 | ) | $ | (51,081 | ) | $ | (93,859 | ) | ||||
Asset impairments | 925 | 6,496 | 925 | 40,844 | ||||||||||||
(Gain) loss on fair value instruments | (1,329 | ) | (1,825 | ) | 1,696 | (2,368 | ) | |||||||||
Adjusted Net Loss | $ | (14,993 | ) | $ | (11,190 | ) | $ | (48,460 | ) | $ | (55,383 | ) | ||||
Reconciliation of Free Cash Flow (Unaudited) | ||||||||||||||||
Three Months Ended | Year Ended | |||||||||||||||
(in thousands) | 2022 | 2023 | 2022 | 2023 | ||||||||||||
Net cash provided by (used in) operating activities | $ | 2,590 | $ | (5,988 | ) | $ | (45,689 | ) | $ | (51,393 | ) | |||||
Development of internal-use software | (2,673 | ) | 105 | (5,420 | ) | (5,819 | ) | |||||||||
Purchase of property and equipment | (1,732 | ) | (1,498 | ) | (8,850 | ) | (6,305 | ) | ||||||||
Free Cash Flow | $ | (1,815 | ) | $ | (7,381 | ) | $ | (59,959 | ) | $ | (63,517 | ) | ||||
2023 Fourth Quarter and Year-End Earnings Call and Webcast
The Company invites you to join
To listen to the audio webcast and Q&A, please visit the Inspirato Investor Relations website at https://investor.inspirato.com. An audio replay of the webcast will be available on the Inspirato Investor Relations website shortly after the call.
Conference Call and Webcast:
Date/Time:
Webcast: https://edge.media-server.com/mmc/p/doed73p7
About
FORWARD-LOOKING STATEMENTS
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), which statements involve substantial risks and uncertainties. Our forward-looking statements include, but are not limited to, statements regarding our and our management team’s hopes, beliefs, intentions or strategies regarding the future or our future events or our future financial or operating performance. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intends,” “may,” “might,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would”, “guidance” and similar expressions may identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. Forward-looking statements in this press release may include, for example, statements about: future financial performance (particularly in “2024 Guidance”), and future business, strategic and operational initiatives and results. These forward-looking statements are subject to numerous risks and uncertainties and actual results may differ materially from those expressed in or implied by the forward-looking statements. These risks and uncertainties may relate to, among other things:
- Our partnership with
Capital One Services, LLC (“Capital One”); - Our ability to service our outstanding indebtedness and satisfy related covenants;
- The impact of changes to our executive management team;
- Our ability to comply with the continued listing standards of Nasdaq or the continued listing of our securities on Nasdaq;
- Changes in our strategy, future operations, financial position, estimated revenue and losses, projected costs, prospects and plans;
- The implementation, market acceptance and success of our business model;
- Our expectations and forecasts with respect to the size and growth of the travel and hospitality industry;
- The ability of our services to meet members’ needs;
- Our ability to compete with others in the luxury travel and hospitality industry;
- Our ability to attract and retain qualified employees and management;
- Our ability to adapt to changes in consumer preferences, perception and spending habits and develop and expand our destination or other product offerings and gain market acceptance of our services, including in new geographies;
- Our ability to develop and maintain our brand and reputation;
- Developments and projections relating to our competitors and industry;
- The impact of natural disasters, acts of war, terrorism, widespread global pandemics or illness, including the COVID-19 pandemic, on our business and the actions we may take in response thereto;
- Our future capital requirements and sources and uses of cash;
- The impact of our reduction in workforce on our expenses;
- The impact of market conditions on our financial condition and operations, including fluctuations in interest rates and inflation;
- Our ability to obtain funding for our operations and future growth;
- Our business, expansion plans and opportunities; and
- Other factors detailed under the section Risk Factors in Part I, Item 1A of our Annual Report on Form 10-K for the year ended
December 31, 2023 (the “Form 10-K”) that will be filed with theSecurities and Exchange Commission (“SEC”), those discussed in Management’s Discussion and Analysis of Financial Condition and Results of Operations in Part II, Item 7 of that Form 10-K and those discussed in other documents we file with theSEC .
We caution you that the foregoing list does not contain all of the forward-looking statements made in this press release. Investors should consider the risks and uncertainties described herein and should not place undue reliance on any forward-looking statements. We do not undertake, and specifically disclaim, any obligation to publicly release the results of any revisions that may be made to any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
Although we believe that the expectations reflected in any forward-looking statements are reasonable, we cannot guarantee future results, events, levels of activity, performance or achievements. We do not assume responsibility for the accuracy and completeness of any forward-looking statements. We assume no responsibility for updating forward-looking information contained or incorporated by reference herein or in any documents we file with the
Investors should consider the risks and uncertainties described herein and should not place undue reliance on any forward-looking statements.
In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this press release and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and such statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain, and investors are cautioned not to unduly rely upon these statements.
Contacts:
Investor Relations:
ir@inspirato.com
Media Relations:
communications@inspirato.com
Source:
2024 GlobeNewswire, Inc., source