Kyndryl announced an expanded partnership with Google Cloud to develop responsible generative AI solutions and to accelerate adoption among customers. Kyndryl and Google Cloud have worked together since 2021 to help global businesses transform with Google Cloud's advanced AI capabilities and trusted infrastructure. The next phase of the partnership will focus on coupling Google Cloud's in-house AI capabilities, including Gemini, Google's most advanced Large Language Model (LLM), with Kyndryl's expertise and managed services to develop and deploy generative AI solutions for customers.

Key focus areas include: AI and Data Foundation Advisory and Implementation Services: Kyndryl's comprehensive advisory, implementation and Kyndryl Consult services will help customers identify the optimal generative AI use cases and data foundations that align with their business goals. Kyndryl will also use its extensive experience supporting businesses implementing Google Cloud existing and new technology ? like Gemini ?

to continue enabling business transformation with AI and generative AI. Applying Cortex Framework to Enterprise Resource Planning: Kyndryl will leverage the Google Cloud Cortex Framework to increase business value from customers' Enterprise Resource Planning (ERP) data on Google Cloud to boost productivity, spur innovation, and provide better business insights that can drive new outcomes for customers. Kyndryl'sNew LLM OperationsFramework to Jumpstart Generative AI Adoption:Kyndryl intends to make its new custom LLM Operations (LLMOps) Framework available to Google Cloud customers to enable solutions that solve common challenges responsibly and more cost effectively.

Kyndryl will continue to support customers with its full suite of data modernization services to optimize their data foundations for generative AI solutions. Increasing Expertise to Boost Generative AI development: Kyndryl will grow its AI and data analytics skills base by increasing the trainings and bootcamps available to practitioners via the Google Cloud Academy for Kyndryl. With investments to increase AI expertise in Google Cloud generative AI, including Duet AI for Developers, across its workforce and its experience with Google's Generative AI Initiative for Service Partners, Kyndryl is well positioned to address demand for generative AI solutions and bring Google Cloud-powered solutions to customers.

As part of their early collaboration on generative AI solutions for customers, Kyndryl and Google Cloud have helped iHub Solutions, a Singapore based smart warehouse, contract logistics and e-commerce fulfillment services provider launch a generative AI pilot for customer service.