LG Electronics Ghana has ended a two-week free servicing to customers with LG refrigerators, air conditioners, and washing machines.
The promotion, run by LG twice a year, was aimed at improving customer relations with the company.
Mr
"We are doing this to show our appreciation to our customers and we offer them a 10 per cent discount on any new purchases," he added.
Mr Dhivahar, Service Manager with
"However if the appliance has a faulty part, customers would be required to pay the manufacture price for the part and shipping of the part and installation would be paid by LG," he added.
Mr Dhivahar stated that most often servicing machines costs a lot and some customers were unwilling to go for servicing and for LG to offer this service for free showed the commitment LG had in bringing good service to its customers.
"Customers can bring their appliances to the LG service at Spintex or have personnel come to them to do in-home cleaning service," he noted.
Mr James Osamaneu, an air condition technician speaking with journalists at the service centre lauded LG for organising the promotion.
He noted that it was his second time participating in the promotion and urged all owners of LG products to bring theirs in for servicing.
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